Go to website
Review Summary
The establishment offers a highly efficient service with a convenient website that enhances the shopping experience. Many find the easy ordering and collection process at CDG very beneficial, often praising the helpful and friendly staff. Overall, the experience is smooth, making it a preferred choice while traveling.
-
Sebastien G.
May 14, 2026
Verified reviewGreat website to shop duty free products before arriving at the airport, with great discounts and points with the airport loyalty program. Click&collect service on site is excellent.
-
Shankar U.
May 12, 2026
Verified reviewExcellent service - truely professional staff indeed
-
Jane B.
May 3, 2026
Verified reviewThe champagne I chose was not stocked in the shop so I was really glad I used tgis service. The staff at click and collect were very polite and my purchase was nicely wrapped and presented.
Reply from Click&Collect Duty-Free Paris-CDG
Hello, Thank you for sharing your experience! We're glad to hear that our click and collect service met your needs and that our staff provided polite assistance. We appreciate your thoughtful feedback and hope to serve you again in the future. Best regards. extime team
-
Iulian O.
May 3, 2026
Verified reviewThe intention behind the service is clear and commendable: making purchases more convenient, with a small discount and quick pickup. Overall, the experience was good. However, the Click & Collect process was a bit confusing, and I ended up waiting on the side for quite some time. In fact, it might have been quicker to go through the regular checkout line. That said, I would still use the service again.
Reply from Click&Collect Duty-Free Paris-CDG
Hello, and thank you for sharing your experience with us. We're glad to hear that you found the intention behind our service commendable and overall had a good experience. We appreciate your feedback about the Click & Collect process, and we'll work to improve its clarity in the future. We look forward to serving you again soon! extime team
-
Martin M.
May 3, 2026
Verified reviewAdd an explanation that the scotch as a carry on is not guaranteed to pass security. Can it be guaranteed by US TSA if it is still in the unopened plastic bag? I paid $140 and that would be a lot to loose. I gathered my bag in the USA before domestic connection and replaced the scotch in it. Luckily it did not get broken
Reply from Click&Collect Duty-Free Paris-CDG
Hello, Thank you for sharing your experience with us! We appreciate your feedback and understand your concerns about traveling with scotch. While TSA guidelines can be complex, it’s always best to check the latest regulations regarding carry-on items for a smooth journey. We're glad to hear that your scotch made it home safely! Best regards. extime team
-
Ahmed A.
May 3, 2026
Verified reviewEvery thing is just perfect
Reply from Click&Collect Duty-Free Paris-CDG
Hello! Thank you so much for taking the time to share your wonderful feedback. We're thrilled to hear that everything is perfect for you! Your satisfaction is our top priority, and we look forward to serving you again soon. extime team
-
Alessandro P.
May 3, 2026
Verified reviewthe personnel at the counter 2G was slow. i had plenty of connection time so it did not matter. they should be more faster to collect and process the ordee
Reply from Click&Collect Duty-Free Paris-CDG
Hello, Thank you for taking the time to share your experience with us. We apologize for the delay you encountered at counter 2G and appreciate your understanding. Your feedback is valuable, and we will work on improving our service speed to enhance the customer experience. Best regards. extime team
-
Sahan D.
Apr 26, 2026
Verified reviewOrdering through Extime was faster and convenient.
-
Rachel M.
Apr 26, 2026
Verified reviewOrdering was easy but pickup was problematic
Reply from Click&Collect Duty-Free Paris-CDG
Hello, Thank you for sharing your experience with us. We’re glad to hear that you found ordering easy, but we’re sorry to learn that your pickup was problematic. Your feedback is valuable, and we’d love to hear more about how we can improve this aspect of our service. Thank you for your support! extime team
-
Klorandji B.
Apr 24, 2026
Verified reviewdissapointed
-
Chen Z.
Apr 13, 2026
Verified reviewGreat service
Reply from Click&Collect Duty-Free Paris-CDG
Hello! Thank you so much for taking the time to share your positive experience with us. We're thrilled to hear that you enjoyed our service! Your feedback motivates us to continue delivering excellent service. We look forward to serving you again soon! Extime team
-
David T.
Apr 8, 2026
Verified reviewVery convenient for saving time and weight in our luggage
-
Janos H.
Mar 24, 2026
Verified reviewWas easy to order, and to collect as well. The customer satisfaction was superb at the shop, thanks to the salesperson / leader of the shop.
Reply from Click&Collect Duty-Free Paris-CDG
Hello! Thank you so much for your kind words and for taking the time to share your experience. We are thrilled to hear that your ordering and collection process was smooth and that our team provided you with superb customer satisfaction. Your feedback means a lot to us, and we look forward to serving you again soon! extime team
-
Miranda A.
Mar 13, 2026
Verified reviewGood
Reply from Click&Collect Duty-Free Paris-CDG
Hello, Thank you so much for your positive feedback! We’re thrilled to hear that you had a great experience with extime.com. Your support means a lot to us, and we look forward to serving you again in the future. Warm regards. extime team
-
Mennaallah N.
Feb 27, 2026
Verified reviewV good web site and price
-
David T.
Feb 26, 2026
Verified reviewExcellent service and very convenient
-
Chen Z.
Feb 24, 2026
Verified reviewGreat website, I booked my duty free shopping and a meet and greet service to facilitate our experience at the airport. Very smooth booking experience, and amazing service delivered by the staff at the airport, CDG 2A. Will definitely use it again for my next trip.
-
Yelena S.
Feb 19, 2026
Verified reviewThe website is easy to navigate.
Reply from Click&Collect Duty-Free Paris-CDG
Hello! Thank you so much for your kind words about our website. We're thrilled to hear that you found it easy to navigate. Your feedback is invaluable to us as we continue to enhance the user experience. If you have any further suggestions or questions, feel free to reach out. extime team
-
Chiaming C.
Feb 2, 2026
Verified reviewI bought the chocolate with discount. I know it will expire soon, but not expecting to be within 10 days. The website did not specify its date of expiry. I may not buy it if I know this beforehand.
Reply from Click&Collect Duty-Free Paris-CDG
Hello, Thank you for sharing your feedback. We will pass on your comments to the relevant teams and remain attentive to customer feedback. Our customer service team remains at your disposal should you require any further assistance. The Extime Duty Free Paris team Best regards. extime team
-
Francois M.
Jan 16, 2026
Verified reviewStaff extremely helpful friendly
Reply from Click&Collect Duty-Free Paris-CDG
Hello, Thank you so much for your kind words! We're thrilled to hear that our staff provided you with such helpful and friendly service. Your positive feedback motivates us to keep delivering the best experiences to our customers. Best regards. extime team
Reviews displayed in chronological order
Contact
Go to website
Places
Certification
