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Valerie M.
Mar 3, 2026
Verified reviewAmazing, quiet, clean, spacious and staff are lovely
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Konstantin K.
Dec 12, 2025
Verified reviewIt was simple BUT not clear about zone of departure (international or intra-EU) just at the start of booking. This information is not present in any before-payment sites. I recommend you to include this clear information. I'm paying attention just because of previous unavailability to visit paid Lounge in intra-EU zone
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Jeremiah H.
Oct 10, 2025
Verified reviewExcellent facility, great food selection, nice mix of seating areas.
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Geoffrey C.
Sep 11, 2025
Verified reviewUnfriendly staff (with the exception of the receptionist). Very limited seating for a family of 5. Lounge was clean and food plentiful but overall not good value for money.
Reply from extime.com
Hello, Thank you for sharing your feedback. We’re glad to hear you found the lounge clean and enjoyed the food, but we’re sorry to learn that your experience with our staff and seating arrangements didn't meet your expectations. Your insights are valuable to us, and we will certainly take them into consideration as we strive to improve. We appreciate your input and hope to serve you better in the future. extime.com team
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Kere A.
Sep 11, 2025
Verified reviewI paid €115 for a lounge ticket; however, upon arrival I was not informed that the lounge would be closing at 10 PM. This left me with less than two hours to rest, which was very disappointing. Had I known the lounge closed so early, I would not have purchased access in the first place. Additionally, the food available at that time consisted only of leftovers, with very limited options. This added further to the sense that the service did not meet the standard expected for the price paid. Not many seats in general, was very noisy.
Reply from extime.com
Hello, Thank you for sharing your feedback. We sincerely apologize for the lack of communication regarding the lounge’s closing time and the limited food options available during your visit. We understand how disappointing this experience was, especially given the price you paid. Your comments are valuable to us, and we will address these issues to improve our service. Best regards. extime.com team
Reviews displayed in chronological order