Reviews for Click&Collect Duty-Free Paris-CDG

Dear Customer, Thank you for your feedback. We’re sorry to hear that you were disappointed with the food items and felt they were not worth the price. We constantly strive to offer a wide selection at competitive prices, and your comments are important to us. We’ll take this into consideration to improve our offerings. The Extime duty free team

Dear customer, Thank you for taking the time to share your experience with us. We're sorry to hear that you've experienced inconveniences related to product availability and waiting time for pickup. We are actively working to optimize our stock management and reduce pick-up times to better meet your expectations. We look forward to providing you with a better experience on your next visit. If you have any additional suggestions or would like to share more details, please do not hesitate to contact us. Best regards, The Extime Duty Free Paris team

Dear NamAnh DINHLE, Thank you for taking the time to share your experience. We sincerely apologize for the inconvenience you encountered with our Click and Collect service. We understand how frustrating it must have been to wait longer than expected, especially when you planned ahead for a quick and convenient process. Your feedback is very valuable to us, and we take it seriously. We are actively working on improving our Click and Collect operations to make them smoother and more efficient for our customers. We appreciate your patience and understanding, and we hope to provide you with a much better experience in the future. Best regards,, Thank you for taking the time to share your experience. We sincerely apologize for the inconvenience you encountered with our Click and Collect service. We understand how frustrating it must have been to wait longer than expected, especially when you planned ahead for a quick and convenient process. Your feedback is very valuable to us, and we take it seriously. We are actively working on improving our Click and Collect operations to make them smoother and more efficient for our customers. We appreciate your patience and understanding, and we hope to provide you with a much better experience in the future. Best regards,

Dear Julie, We are glad that it suited you. Feel free to share what could have made your experience even more enjoyable. The Extime Duty Free Team.

Bonjour Yuyuan, Merci pour votre retour. Nous restons à votre disposition pour toute autre demande. L'équipe Extime Duty Free Paris.

Dear Irene, Thank you so much for your positive feedback! We're thrilled to hear that you found our service easy to use and that the quick confirmation of your order met your expectations. We understand how important it is to ensure the items you need are available, and we're glad the preorder option worked well for you. We'll be sure to share your kind words with our team, especially with the colleague who courteously welcomed you and your friend. We look forward to seeing you again soon for another great experience! Best regards, The Extime Duty Free Paris.

Dear customer, Thank you for your feedback! We are glad to hear that the delivery was prompt and punctual. Providing timely service is one of our top priorities, and we appreciate you taking the time to acknowledge it. If there's anything else we can assist you with, please let us know! The Extime Duty Free Paris team.

Dear Marco, Thank you for sharing your positive experience! It's great to hear that shopping on the Extime website was convenient and secure for you. It's always a bonus when products are not only available as promised but also offered at competitive prices. The kind and helpful staff definitely make the experience even better. Recommendations like yours help others shop with confidence! The Extime Duty Free Team.

Dear customer, Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience and felt you got a great deal. Ensuring customer satisfaction is our top priority, and we’re glad we could meet your expectations. Best regards, The Extime Duty Free Paris team.

Dear Cynthia, Thank you for sharing your experience! We’re glad to hear you found our service helpful and cost-effective. It’s great to know you’ll be using Extime Click and Collect for your future visits to Paris. We strive to make every aspect of your experience enjoyable, and we look forward to serving you again soon! The Extime Duty Free team.

Dear customer, Thank you for your wonderful feedback! We are delighted to hear that you found our fragrance prices appealing. Providing great value to our customers is a top priority for us. If you have any other questions or need assistance with your next purchase, feel free to reach out. We look forward to serving you again! The Extime Duty Free team.

Dear customer, Thank you for your kind words! We're thrilled to hear that you had a great experience with our website. Your feedback means a lot to us, and we’re always here to make sure your future visits are just as enjoyable. If you ever have any suggestions or need assistance, feel free to reach out. We're always happy to help! Warm regards, The Extime Duty Free team.

Dear Javedahmad, Thank you for your feedback! We are glad to hear that you appreciate our wide range of products and the option to pay in advance to save time. As for the "Click and Collect" service hours, they are actually adjusted according to flight schedules. We understand the importance of flexibility, especially for night flights, and we strive to align our services with the needs of our customers. Your feedback is greatly appreciated, and we will take it into account for future improvements. Thank you again for your suggestions! See You soon, The Extime Duty Free team.

Dear customer, Thank you for your kind words! We are glad to hear that you found the collection process smooth and our staff helpful. Your satisfaction is important to us, and we are always here to assist you. We look forward to welcoming you again soon! See you soon, The Extime Duty Free Team.

Dear Yousef, Thank you so much for your review! 😊 We are thrilled to hear that you had an excellent experience with us. Your satisfaction is our top priority, and your positive feedback motivates us to continue providing the best service possible. We hope to see you again soon! Have a nice day, The Extime Duty Free Team.

Dear Ivanna, I’m truly sorry to hear about the difficulties you experienced with your online perfume order. It’s concerning to know that the delivery to the shop and the subsequent issues with the application caused significant delays and frustration. This is not the level of service we aim to provide, and I apologize for the inconvenience this has caused. We are currently reviewing the situation to understand what went wrong and to ensure that such issues are addressed and prevented in the future. Thank you for bringing this to our attention, and we appreciate your patience and understanding. Best regards, The Extime Duty Free Team.

Dear Raytwu, I'm very sorry to hear about the problems you've had with our collect & pickup service. It is unacceptable that two items were left out of your order and I understand how frustrating this can be. We are currently investigating the situation in order to understand what happened and to avoid similar problems in the future. Thank you for your patience and for bringing this issue to our attention. We are committed to improving our service and ensuring that such problems do not recur. However, our customer service team, with whom you are currently in contact, will get back to you as soon as possible in order to refund the missing products. Yours sincerely The Extime Duty Free Paris Team.

Dear Izumi, Thank you for sharing your feedback. I’m truly sorry to hear about the delay you experienced due to staffing issues and poor communication. We understand how frustrating it can be when service does not meet your expectations, and we apologize for the inconvenience caused. We are currently reviewing our processes to improve staff coordination and communication to prevent similar issues in the future. Your feedback is invaluable in helping us enhance our service. Thank you for your patience and understanding. Best regards, The Extime Duty Free Paris Team.

Dear customer, I'm sorry to hear that you've had a difficult experience with our Click & Collect service. There appear to have been some communication and product management issues, and we're sorry about that. In order to deal with your request, we will need more information. Please contact our customer service department via the following link: https://www.extimedutyfreeparis.com/hc/fr/articles/16172327364498-Contactez-le-service-client-des-boutiques-Buy-Paris-Duty-Free-Extime-Duty-Free-et-boutiques-partenaires Yours sincerely Translated with DeepL.com (free version)

We are glad to hear that the online ordering process went smoothly and the pickup was quick. Customer service is indeed essential to a positive experience. If you have any specific comments or concerns about customer service, please feel free to share them and we'll do what we can to rectify them.