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Review Summary
The Natural Sapphire Company is praised for its stunning gem quality and attentive staff, making the purchasing process enjoyable and satisfying. Customers appreciate the exceptional craftsmanship and helpful communication, with many eagerly anticipating future purchases.
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A. A.
Dec 26, 2023
Verified reviewNeli answered my question promptly, which helped with my decision to buy the earrings. The sapphire earrings are beautiful, just exactly the shade of blue that I prefer. I like the fact that they are not enhanced, and so are the diamonds. The packaging is very secure. Very happy with my purchase
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Hi Emelinda, Thank you so much for taking the time to share your experience with us! We look forward to hearing from you again in the future. - Neli
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A. A.
Dec 26, 2023
Verified reviewGreat communication, lovely product, professional and attractive packaging. Excellent experience all around. My wife loves her "sparkly princess ring."
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Hi Zach, Thank you very much for sharing your experience with us! Enjoy your piece! - Katherine
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A. A.
Dec 26, 2023
Verified reviewThe custom emerald and platinum eternity ring from the Natural Emerald Company more than exceeded my expectations. My wife is absolutely in love with the ring. The craftsmanship and attention to detail is exceptional, and the emeralds set in the platinum band are striking. The photo doesn’t do justice to exactly how striking the ring actually is. I had a very specific design in mind and Katherine's assistance was invaluable; she is very knowledgeable, patient, and ensured a seamless process. The ring was promptly shipped to Spain and arrived in impeccable condition. I highly recommend the Natural Emerald Company for their quality, incredible service, and stunning designs in emerald jewelry. Thank you again to all who were involved. You have created a customer for life.
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Hi Jason, Thank you so much for taking the time to share your experience with us. - Katherine
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A. A.
Dec 26, 2023
Verified reviewNeli is super easy to work with. I just received my fourth, fifth and sixth rings and they are gorgeous! Two of them i bought during their christmas sale and the third is a custom piece that they delivered just in time for christmas. Thank you The Natural Sapphire Company. I am a lifelong customer.
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Hi Susan, Thank you very much for choosing to work with us and for the continued trust in us! It was such a pleasure working with you. We look forward to hearing from you again in the future. - Neli
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A. A.
Dec 24, 2023
Verified reviewI received my gorgeous emerald pendant on December 9. I am very happy with my purchase. Marie was very helpful throughout as she has been on other purchases I have made. I will be ordering other items in the future.
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Hi Janet, Thank you very much for choosing to work with us and for the continued trust in us! It was such a pleasure working with you. We look forward to hearing from you again in the future. - Marie
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A. A.
Dec 22, 2023
Verified reviewThe ruby and diamond earrings I purchased at The Natural Ruby Company are lovely and are my first natural ruby earrings in this vividly red color that is quite hard to find at another retailer. I appreciate their great customer service (particularly from Lauren), nice packaging, and fast shipping.
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Thank you very much for sharing your experience with us!
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A. A.
Dec 22, 2023
Verified reviewCustomer service has been helpful. Remember to ask for GIA certificate, stone in different lightings, band width etc. before setting the stone in the ring. I haven't asked but they might also be able to send a gemstone to you for inspection before you decide to purchase it . FedEx delivery was on time. The ring was beautiful.
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Hi Pinyi, Thank you so much for taking the time to share your experience with us! Lauren
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A. A.
Dec 22, 2023
Verified reviewI had a fantastic experience with the natural ruby company. Katherine helped me choosing the stone and the setting, and the end product was amazing.
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Hi Luigi, Thank you very much! Your feedback means a lot to us. Enjoy your ring!- Katherine
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A. A.
Dec 21, 2023
Verified reviewFrom start to end Lauren has been extremely helpful, professional and timely in responding to my questions. Exemplary customer service. The rings I purchased were perfect in what I was looking for at a reasonable price. Very high quality and great craftsmanship. I highly recommend the company for your next jewelry purchase.
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Hi Brian, Thank you so much four kind words! We appreciate your trust in us.- Lauren
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A. A.
Dec 21, 2023
Verified reviewLauren is the absolute best!
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Thank you so much Brian!
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A. A.
Dec 19, 2023
Verified reviewThe company’s approach to clients is very personable and the jewelry is not only stunning but also extremely high quality. Lauren truly made me feel special and I can’t I recommend enough both the Natural Sapphire and the Natural Emeralds companies!
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Hi Petya, Thank you very much for sharing your experience! It means a lot to us. We look forward to hearing from you again in the future.- Lauren
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Hi Petya, Thank you so much for sharing your experience! It means a lot to us. We look forward to hearing from you again in the future.- Lauren
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A. A.
Dec 19, 2023
Verified reviewI am not someone who does the online reviews, but I do want to let you know how much I am enjoying my ring. The sapphire is smaller in size than I thought would purchase, but I fell in love with the stone, and also love the ring!
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Thank you so much for choosing to work with us! - Lauren
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A. A.
Dec 19, 2023
Verified reviewCharlotte was great to deal with, she made the process as simple and painless as possible. It was really nice to have guidance with no pressure during the selection process. Highly recommended. Thanks again Charlotte
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Hi Ugo, Thank you so much! Your feedback means a lot to us. - Charlotte
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A. A.
Dec 18, 2023
Verified reviewI had a wonderful experience purchasing from The Natural Sapphire Company, Neli assisted me in completing the order and kept me aware of the status of the order throughout the process. I will be purchasing from them again!
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Hi Curtis, Thank you for choosing to work with us! We look forward to hearing from you again in the future.- Neli
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A. A.
Dec 17, 2023
Verified reviewCharlotte was a wonderful curator. I've never made a purchase of this realm of beauty. Amazing selection, courteous people and respectful. You won't feel lost or out of place doing business with Natural Emeralds. They hold up themselves to high standards. Can't post picture now will update once I propose.
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Hi Malcolm, Thank you very much for sharing your experience with us! It was such a pleasure working with you. - Charlotte
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A. A.
Dec 16, 2023
Verified reviewOutstanding service and great jewelry selection. This was my 3rd purchase. Great experience each time. Lauren is a saint.
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Thank you so much Steve! We look forward to hearing from you again in the future. enjoy your pieces! - Lauren
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A. A.
Dec 16, 2023
Verified reviewMy ring is BEUTIFUL and I LOVE IT! After I first put in my order I realized that I wanted something a little bigger, so I spoke to my representative and she was great! Found me some other options and I found the perfect stone. She even took care of cancelling the first order and put in the second order for me. Working with them was excellent and she kept me informed through the entire process and when I had any questions she responded very quickly. GREAT SERVICE!
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Hi Cindy, Thank you very much for your wonderful review! It was such a pleasure working with you.- Katherine
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A. A.
Dec 16, 2023
Verified reviewAs a first time jewelry buyer I had a great experience with Lauren.
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Hi Jack, Thank you or choosing to work with us! We look forward to hearing from you again in the future. -Lauren
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A. A.
Dec 16, 2023
Verified reviewBeautiful sapphires! Lauren was great to work with. She was quick to respond to questions and went above and beyond to help us narrow down options to find the perfect size and color.
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Hi Thank you very much for choosing to work with us! We look forward to hearing from you again in the future.
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A. A.
Dec 15, 2023
Verified reviewThe website was very informative and easy to use, Lauren was very knowledgeable and extremely helpful, the ring I ordered, it’s packaging and presentation was outstanding, and the overall customer experience was exemplary, which is why I’ll be back! Thank you and a special thank you to Lauren!!!⭐️⭐️⭐️⭐️⭐️
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Hi Joe, Thank you very much for your feedback nd for choosing to work with us! Enjoy the ring! - Lauren
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