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Review Summary
Lacoste is often described as easy to navigate, with fast delivery and clear, efficient service. Customers also mention classic designs and a classy look, along with a sense of satisfaction that makes them want to return.
Delivery
"prompt shipping, great service"
"Easy to navigate and the delivery was fast"
"Parcel arrived on time. I’m happy with everything."
Digital experience
"The site was easy to navigate, and the sizing metric they use is the best one I’ve used."
"I’m very satisfied with the online service. The service was quick, smooth, and professional, and the customer support was friendly and helpful.…"
I’m very satisfied with the online service. The service was quick, smooth, and professional, and the customer support was friendly and helpful. Overall, a great experience. Highly recommended!
"so easy to buy shoes online and especially with the right size. identical item and arrived with no mistakes. so simple to navigate and hope you don't…"
so easy to buy shoes online and especially with the right size. identical item and arrived with no mistakes. so simple to navigate and hope you don't change the system or make it better. will buy more if you have promotions and discounts sent to me.
Team expertise
"Had a bad experience in your Laval shop but Ste Catherine gave me excellent service"
"Professional"
"Excellent customer service!"
Responsiveness
"Reasonably quick service"
"Rapid service"
"Quick and efficient service"
Friendliness & courtesy
"amazing customer service"
"Excellent service à la clientèle."
"Very satisfied with customer service and very friendly staff"
Choice
"Good brand, nice selection of shoes."
"Lacoste is a French company with a great selection of clothing and styles"
"Excellent quality and variety."
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Elif O.
Oct 10, 2026
Verified reviewAbout 20 years ago my parents would shop a lot from lacoste. Then the stylist and the understanding of fashion changed within the company and it was very old fashioned. Lately Lacoste has brought back their taste and reflects a modern fashion attraction all generations.
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Silvia P.
Oct 9, 2026
Verified reviewQuick and free delivery that is excellent customer service!!!
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Harmandeep S.
Oct 8, 2026
Verified reviewwow
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Saket R.
Oct 8, 2026
Verified reviewprompt shipping, great service
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Gersida K.
Oct 7, 2026
Verified reviewService is ok
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G. S.
Oct 7, 2026
Verified reviewSure
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Valentin P.
Oct 7, 2026
Verified reviewGreat discounts on shoes
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Monisola F.
Oct 7, 2026
Verified reviewEasy to navigate and the delivery was fast
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Huzaifa B.
Oct 7, 2026
Verified reviewBest Shoes Quality
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M. R.
Oct 7, 2026
Verified reviewEasy to order and arrived fast however, I did not receive a shipping notification email. I had to use the order look-up service on the website which did work as intended.
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Setareh G.
Oct 7, 2026
Verified reviewhappy with the quality, lower price would be obviously better though
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Dave P.
Oct 6, 2026
Verified reviewVery satisfied with my purchase and I will shop again.
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A. I.
Oct 6, 2026
Verified reviewAAA
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Stan P.
Oct 6, 2026
Verified reviewI do recommend your products to friends I was wearing my track suit with family and they said it look cheap
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Caroline F.
Oct 5, 2026
Verified reviewThe fact that I ordered online but could not return in the local Lacoste store was very disappointing and very inconvenient ( could only ship back for return or exchange in store) will never buy online again.
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K. J.
Oct 5, 2026
Verified reviewMy first experience was excellent.
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Jean N.
Oct 5, 2026
Verified reviewVery quick abd efficient
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Carolina R.
Oct 3, 2026
Verified reviewAll good 👍
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Y. L.
Oct 3, 2026
Verified reviewI’m very satisfied with the service offered by Lacoste.
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Joshua E.
Oct 3, 2026
Verified reviewGreat brand with quality products
Reviews displayed in chronological order
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