Customer reviews
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Fantastic service, there wasn’t one point in the process where it felt like my opinion was not important or could not be considered. They did essentially a free modification to the design selection I made to make the individual diamonds in a halo larger, drafted up the new design, and sent a preliminary then also a color model of it for my approval. The actual ring is even more beautiful than I could have expected. These people are professionals in every sense. Thank you for an incredible experience.
Review of , following an experience of by GREGORY P.
Answer by thenaturalsapphirecompany.comFlagHi Gregory, Thank you so much for your amazing feedback! We’re so happy to hear you had a great experience, and it’s wonderful to know you’re thrilled with the final ring. Your satisfaction is our top priority, and we truly appreciate your trust in us! - Lauren
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Neli was very helpful in tracking down a sapphire that went missing in the post, and the sapphire was beautiful!
Review of , following an experience of by AH A.
Answer by thenaturalsapphirecompany.comFlagHi, Thank you so much for your kind words! It was such a pleasure working with you, and I’m so happy to hear you love the sapphire. - Neli
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I had to replace a very important piece of jewelry, and I am very happy that I went to The Natural Sapphire Company to do this. Their website is great, and made it easy to choose a stone and other setting options. I worked with Neli Maduwanthi who was outstanding! She answered all of my questions and was very knowledgeable. I received this necklace yesterday and my wife and I both love it! I would definitely recommend The Natural Sapphire Company for any jewelry purchases!
Review of , following an experience of by CLIFF H.
Answer by thenaturalsapphirecompany.comFlagHi Cliff, Thank you so much for your wonderful review and recommendation! I’m so glad you and your wife love the necklace. It was a pleasure helping you with such a meaningful piece! - Neli
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I always have a wonderful experience working with NSC and Lauren. She is very attentive, helpful and patient. I have several beautiful pieces of jewellery created with her assistance which I love a lot. My recent purchase was a gorgeous orange sapphire ring and I am very happy with it. Thanks a lot!
Review of , following an experience of by ELENA P.
Answer by thenaturalsapphirecompany.comFlagHi Elena, Thank you very much for the wonderful feedback! It was such a joy working on this gorgeous ring, and I’m so glad you’re happy with your new orange sapphire. Enjoy your stunning ring! - Lauren
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We had a gorgeous ring made. The stone was stunning, and the setting was perfect. Customer service by Amrita was top notch!
Review of , following an experience of by DOUG C.
Answer by thenaturalsapphirecompany.comFlagHi Doug, Thank you so much for your kind words! I’m so happy to hear you loved the ring. It was a pleasure working with you! - Amrita
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These guys are the best. True professionals with great communication and even better Gemstones. I am a repeat customer and will be back again and again over the next few years. AAAAA*****
Review of , following an experience of by JOHN M.
Answer by thenaturalsapphirecompany.comFlagHi John, Thank you so much for your fantastic review! We truly appreciate your continued trust and support, and we look forward to helping you find many more beautiful pieces in the years to come. - Katherine
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Our rep at The Natural Sapphire C., Amrita Kundu, was spectacular throughout the entire process. This ring was intended to be a very special remembrance of my wife's dear Father who passed away in December. We picked a beautiful tangerine sapphire, and then built a custom 18K setting around it that would enhance the beauty of the stone and also protect it so she could wear it every day. The 3D pics, and then the wax model, ensured that the design was exactly what we envisioned, and that the fit was perfect too. Amrita kept us well-informed all along the way, and checked in after we received the ring to make sure the product they delivered was just right. Kudos to Amrita and the entire TNSC team for a job well done.
Review of , following an experience of by MICHAEL G.
Answer by thenaturalsapphirecompany.comFlagHi Michael, Thank you very much for your heartfelt review! It was truly an honor to be part of creating such a meaningful piece in memory of your wife's father. Wishing you both comfort, joy, and lasting memories with the ring. Thank you again for your trust. It was a pleasure working with you! - Amrita
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Katheryn made it easy. The ring is beautiful and arrived earlier than promised.
Review of , following an experience of by CAROLE D. *
*Pseudonymized data at the request of the author
Answer by thenaturalsapphirecompany.comFlagHi, Thank you so much for your kind words! I’m so glad to hear you love the ring, and it was a pleasure working with you. We look forward to serving you again in the future! - Katherine
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completely satisfied with everthing
Review of , following an experience of by JOHN P.
Answer by thenaturalsapphirecompany.comFlagHi John, Thank you so much for choosing us and for your kind review! So happy to have helped! - Lauren
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My wife and I have been looking for a bracelet for our daughter’s 40th birthday. We found a bracelet on line at The National Sapphire Company. We talked to Lauren, who was extremely helpful over the phone. Since we had an upcoming trip planned to NYC in just over a week, we asked Lauren if she cold hold the bracelet for us so we could see it in person before making a final decision. Without hesitation, Lauren agreed. To make a long story a bit shorter, we met with Lauren and our experience could not have been better. The bracelet we had picked out looked exactly like it did on line, but we were able to see several more. We ultimately picked a different one, but everything Lauren told us over the phone was completely accurate. We had an outstanding experience!
Review of , following an experience of by LAURIANNE B. *
*Pseudonymized data at the request of the author
Answer by thenaturalsapphirecompany.comFlagHi Gregg, Thank you so much for sharing your experience with us! It was a pleasure helping you both, and I’m so glad we could find the perfect bracelet for your daughter. I’m happy to hear that everything went smoothly and that you had a great experience. Wishing your daughter a wonderful 40th birthday! - Lauren
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Thoroughly impressed by everything. Great communication by my contact Katherine throughout the entire process and the ring is beautiful!
Review of , following an experience of by JC T.
Answer by thenaturalsapphirecompany.comFlagHi, Thank you so much for your kind review! It was a pleasure working with you, and I'm thrilled to hear you're happy with the ring. We look forward to hearing from you again in the future. - Katherine
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Customer service was amazing. The ring is absolutely beautiful and Neli helped me every step of the way! Highly recommend!
Review of , following an experience of by EMMA R.
Answer by thenaturalsapphirecompany.comFlagHi Emma, Thank you very much for your wonderful review and for your recommendation! It was such a joy working on this gorgeous ring. Enjoy the ring! - Neli
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I received great customer service and the sapphire exceeded my expectations. The color, cut and clarity were accurately described. Buy with confidence!
Review of , following an experience of by ADELLA C. *
*Pseudonymized data at the request of the author
Answer by thenaturalsapphirecompany.comFlagHi August, Thank you very much for your kind words! We're thrilled that you’re happy with your sapphire and our service. We appreciate your trust and look forward to assisting you again!
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Awesome! Easy-to-use website, product as described, friendly service, and met deadlines.
Review of , following an experience of by EUGEBE A.
Answer by thenaturalsapphirecompany.comFlagHi Eugebe, Thank you very much for your fantastic feedback! We're happy to hear you had a smooth experience with us! - Amrita
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My experience with NSC was wonderful! It’s a little daunting to make an important purchase online, but Katherine Hoyt was so attentive and pleasant to work with. She answered my questions promptly and gave excellent advice. The delivery process was also handled very well. The wax model that this company offers is extremely helpful for visualizing how the finished piece will look. I highly recommend ordering one. Overall, I would definitely order from NSC again. I learned a lot about sapphires and was able to make an informed decision and feel that the price was fair. This is a reputable company and I feel very comfortable doing business with them.
Review of , following an experience of by KAREN T.
Answer by thenaturalsapphirecompany.comFlagHi Karen, Thank you so much for your wonderful feedback and recommendation! We’re delighted to hear you had a great experience with us. It was a joy creating this gorgeous ring, and we look forward to serving you again in the future. - Katherine
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I had an amazing experience selecting, designing, and ordering a custom emerald ring, and I couldn’t have done it without Neli’s help. From start to finish, the process was smooth, enjoyable, and truly felt personalized. Choosing the right emerald took some time, but Neli was incredibly patient and knowledgeable. She graciously helped me through the challenging process of selecting a stone online, putting together side-by-side images to help me see the subtle differences in the intensity and brilliance of the stones, and made sure I found a stone that felt perfect. There was never any pressure—just thoughtful guidance and a genuine commitment to helping me make the right choice—even with the tough subjective points on colors and transparency. Neli and team even pulled a stone back from a show to help me make the comparison against another I was looking at! Truly an exceptional commitment to helping me find the right one! Once I picked the stone, designing the ring was just as seamless. Neli really listened to my vision, offering expert recommendations to balance aesthetics and durability, and to help modify a design to incorporate my preferred elements. She made sure every detail was just right, and I felt like I was in great hands at every step of the process. After finalizing the design, everything moved forward quickly. The order was processed efficiently, and the turnaround time was impressive, including detailed and accurate updates as the ring was created and the stone set. When I finally got the finished ring delivered, it was even more stunning than I had imagined from the CAD designs and pictures Neil shared. Overall, working with Neli and the team was a fantastic experience. They made what could have been an overwhelming process feel easy and exciting. If you’re looking for a custom piece and want someone who truly cares about getting every detail right, I highly recommend working with them. I couldn’t be more excited to wear the result—the ring hasn’t left my finger since!
Review of , following an experience of by KYLE F.
Answer by thenaturalsapphirecompany.comFlagHi Kyle, Thank you so much for sharing your wonderful experience and for your kind recommendation! It was truly a joy working on this gorgeous ring with you. I’m so glad the process was smooth and enjoyable. It means so much! Enjoy wearing your stunning ring! - Neli
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Lauren has been amazin. The sapphire is absolutely stunning. Would highly recommend both Lauren and The Natural Sapphire Company.
Review of , following an experience of by ALBERTO D. *
*Pseudonymized data at the request of the author
Answer by thenaturalsapphirecompany.comFlagHi Sarah, Thank you very much for your wonderful review! We are thrilled to hear that you are so pleased with your stunning sapphire. Your recommendation means a lot to us. - Lauren
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Great service & selection of gemstones. Super helpful in making sure the ring arrived in time.
Review of , following an experience of by HUNTER B.
Answer by thenaturalsapphirecompany.comFlagHi Hunter! Thank you so much for your kind words! We're thrilled to hear that you were happy with our service and gemstone selection. Enjoy your ring. - Lauren
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Neli had great customer service and everything went smoothly and sapphire was as expected!
Review of , following an experience of by ROBERT W.
Answer by thenaturalsapphirecompany.comFlagHi Robert, Thank you so much for choosing us! I'm glad to hear that everything went smoothly and that you're happy with your sapphire. - Neli
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Working with Charlotte at The Natural Sapphire Company was a total pleasure. I've never bought expensive jewels online, but the ability to call and speak with someone in person while designing online with their expert team was a HUGE win. Thank you for making this so much fun. I love my engagement ring!
Review of , following an experience of by IBRAHIM D. *
*Pseudonymized data at the request of the author
Answer by thenaturalsapphirecompany.comFlagHi, Thank you so much for your wonderful review! It was a joy working on this gorgeous ring. I’m so happy to hear that you enjoyed the process and love your ring. Wishing you all the best! - Charlotte
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Beautiful ring fits amazing
Review of , following an experience of by KAYLAH C.
Answer by thenaturalsapphirecompany.comFlagHi Kaylah, Thank you very much for your kind review! Enjoy the ring! - Lauren
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Neli was amazing and The Natural Sapphire company really helped me create something special.
Review of , following an experience of by JARED Y.
Answer by thenaturalsapphirecompany.comFlagHi Jared, Thank you so much for your kind words! I'm so glad I could help create something special for you. It was a pleasure working with you! - Neli
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Amazing store! All perfect including international shipping and customer support. Highly recommended
Review of , following an experience of by MO H.
Answer by thenaturalsapphirecompany.comFlagHi, Thank you very much for choosing us and for your recommendation! Your feedback means a lot to us. We look forward to assisting you again in the future! - Hannah
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I worked with Charlotte Arnstein at NSC ,on three of my purchases for my daughter and myself. Firstly , I found the honestly and helpfulness of Charlotte amazing !! Its been a pleasure to work with her. Secondly , the quality of the stones has been exceptional. Lastly, the craftsmanship of the whole jewelry put together was par excellence !! We get compliments on our jewelry where ever we go and also just makes us feel great to wear a real beautiful piece of jewelry. Thank you NSC !!
Review of , following an experience of by PAM C.
Answer by thenaturalsapphirecompany.comFlagHi Pam, Thank you very much for your kind words! It was a pleasure working with you, and I’m so happy you’re enjoying your jewelry. Looking forward to assisting you again in the future! - Charlotte
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My fiancée and I couldn’t be happier with our experience! Thank you to Lauren and Natural Sapphire Company for making our engagement special! They worked with me to ensure that the ring would arrive on schedule and delivered as promised. I highly recommend them for anyone looking to purchase sapphire jewelry!
Review of , following an experience of by HANK V.
Answer by thenaturalsapphirecompany.comFlagHi Hank, Thank you very much for your wonderful feedback and recommendation! We are so happy to hear that you and your fiancée are pleased with your experience. It was a pleasure working with you, and congratulations on your engagement! - Lauren
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Website had incredible information and descriptions of jewels, cuts, origin, ect. High quality natural jewels that your loved one will appreciate! Looked at numerous other vendors and these guys are just better than others in natural jewels, authenticity verification, navigation of website, providing detailed information, and visual representation. You will not be disappointed.
Review of , following an experience of by ANDREW S.
Answer by thenaturalsapphirecompany.comFlagHi Andrew, Thank you very much for your kind feedback! It means the world to us, and we’re thrilled to hear that you’re happy with the overall process. Thank you for choosing us, and we look forward to serving you again! - Marie
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My sales agent Katherine was fantastic. The earrings were brilliant.
Review of , following an experience of by JOHN P.
Answer by thenaturalsapphirecompany.comFlagHi John, Thank you very much for your kind review! It's great that you were happy with the purchase. - Katherine
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Amrita Kundu at the National Sapphire Company was incredible! She was a pleasure to work with. She provided a large selection of Sapphires to choose from and was very accommodating when I decided to change stone shapes. She was gracious, knowledgeable and promptly answered my questions. Now I have a beautiful Sapphire pendent as a retirement gift! I would highly recommend Amrita and the company when purchasing a sapphire.
Review of , following an experience of by BRENDA C.
Answer by thenaturalsapphirecompany.comFlagHi Brenda, Thank you so much for your wonderful review! It was such a joy working on this gorgeous pendant. I’m so glad you’re happy with your purchase. Enjoy your stunning pendant, and thank you for the recommendation! - Amrita
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We had a wonderful experience working with Charlotte. She was quick to respond with our requests and my ring is absolutely stunning. I couldn’t love it more. We will definitely work with her again. Highly recommend The Natural Sapphire Company!!
Review of , following an experience of by SARAH P.
Answer by thenaturalsapphirecompany.comFlagHi Sarah, Thank you for your wonderful review and recommendation! I’m so happy you had a great experience and love your stunning ring. We look forward to working with you again in the future! - Charlotte
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I was well pleased with the order and the whole process was great with many updates informing me about how long it would take and the phases required. The package arrived impeccably packed and shipped with all of the paperwork in order along with the beautiful necklace and stone.
Review of , following an experience of by DANIEL M.
Answer by thenaturalsapphirecompany.comFlagHi Daniel, Thank you very much for choosing to work with us! We’re thrilled to hear you were pleased with the entire process and that everything arrived perfectly. - Amrita
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Lovely necklace, will likely purchase from company again.
Review of , following an experience of by JANE S.
Answer by thenaturalsapphirecompany.comFlagHi Jane, Thank you very much for your kind review! I am so glad you love the necklace. It is so special. Enjoy! - Hannah
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This is my second order from NSC. They always communicate promptly and clearly, offer competitive prices, and deliver quickly. And my wife is always happy with the end result!
Review of , following an experience of by DAN M.
Answer by thenaturalsapphirecompany.comFlagHi Dan, Thank you very much for your continued trust in us! We're so glad to hear you had another great experience and that your wife loves the results. We look forward to serving you again! - Charlotte
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Great experience. Lauren is very helpful and knowledgeable.
Review of , following an experience of by LIANN M.
Answer by thenaturalsapphirecompany.comFlagHi Liann, Thank you very much for your continued trust in us! So happy to have helped. - Lauren
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Beautifully crafted jewelry, and excellent customer service. We were in communication every step of the ring being built. I'm very happy and my future wife loves the ring.
Review of , following an experience of by BENJAMIN M.
Answer by thenaturalsapphirecompany.comFlagHi Benjamin, Thank you very much for the fantastic review! We're thrilled that you and your future wife love the ring. Wishing you both all the best! - Marie
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I got lost on the site, but in a good way. I think I ended up with 7 favorites because there are so many choices. I finally decided on a custom piece that was made to my exact specifications. I love that I could “see” what it would look like with the stone and setting I selected. The mock up was great and my necklace is even more beautiful in person!
Review of , following an experience of by GAIL M.
Answer by thenaturalsapphirecompany.comFlagHi Gail, Thank you very much for your wonderful feedback! We're so glad you enjoyed the selection process and that your custom piece turned out even more beautiful. Enjoy your necklace! - Marie
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Wonderful experience! My client services rep Charlotte was responsive, helpful, and clearly cared about making my experience buying a ring incredible. The ring is as gorgeous as I had hoped as well. Would recommend! Cole T.
Review of , following an experience of by COLE T.
Answer by thenaturalsapphirecompany.comFlagHi Cole, Thank you very much for your kind words and for your recommendation! I'm so glad to hear you had a wonderful experience and love the ring. It was such a joy working on this gorgeous ring! - Charlotte
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I've purchased quite a few gemstones form The Natural Gemstone Company. I'm writing this to let everyone know that you can count on receiving the utmost beautiful gemstone, with great customer service. I am completely satisfied and will continue to shop at The Natural Gemstone Company. I've worked with Neli and Marie and they're awesome!
Review of , following an experience of by KERI B.
Answer by thenaturalsapphirecompany.comFlagHi Keri, Thank you so much for your wonderful review! I’m so glad you’re happy with your gemstones. I truly appreciate your trust and look forward to assisting you again! - Neli
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My family had a wonderful experience with the Natural Sapphire Company. We had the pleasure of working with Charlotte, who was expert and professional from day one. She helped us design our project, was communicative and informative throughout sharing everything we needed to know to create a beautiful ring. We recommend the Natural Sapphire Company without hesitation… it is a first class operation with high-quality products and wonderful owners and employees.
Review of , following an experience of by LINDA N.
Answer by thenaturalsapphirecompany.comFlagHi Linda, Thank you for your kind words! We're delighted that you and your family had a wonderful experience. It was a pleasure assisting you in creating your beautiful ring. Your recommendation means so much to us! - Charlotte
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The entire process....selection, ordering and monitoring the purchase was great. Delivery was made as promised. Having a named contact at Natural Ruby Comp. is very helpful.
Review of , following an experience of by STAN B.
Answer by thenaturalsapphirecompany.comFlagHi Stan, Thank you very much for your kind words! We're glad you had a wonderful experience and look forward to hearing from you again in the future. - Lauren
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The Natural Emerald company ended up missing the delivery date due to neglecting to overnight ship but Lauren jumped in to try to make it right. Once it was shipped her options were limited to try to have it show up on time. In the end, my wife was extremely happy with the necklace and all was worth it. The quality of the necklace will last much longer than the missed delivery date.
Review of , following an experience of by MATT U.
Answer by thenaturalsapphirecompany.comFlagHi Matthew, Thank you so much for your kind words! We are so glad the necklace brought so much happiness in the end. It was my pleasure to assist, and I’m thrilled everything worked out. I hope the necklace continues to bring joy for years to come! - Lauren
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Nice website, positive prior interactions. This year they stalled a return to go OOO then tried to sell me another stone in the same support ticket.
Review of , following an experience of by PATRICK C.
Answer by thenaturalsapphirecompany.comFlagDear Patrick, Thank you for sharing your feedback. We value all of our customers and strive to provide excellent service to everyone. We understand that your experience didn’t meet your expectations, and we’re truly sorry for any inconvenience caused. Our records show that we extended your return period as a gesture of goodwill, and we always aim to be as accommodating as possible. Unfortunately, we did not hear from you within the extended timeframe, which limited our ability to assist further. If there’s anything we can do to resolve this matter, please don’t hesitate to reach out to us directly at 212-869-1165. We are always here to listen and improve.
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Lauren was so professional! I am so happy with the beauty of my emerald, the cost, and the timeliness in having it made and delivered. It couldn't have gone any better and that is the truth!
Review of , following an experience of by JENNY G.
Answer by thenaturalsapphirecompany.comFlagHi Jenny, Thank you very much for your wonderful feedback! I'm so happy to hear that you're pleased with your purchase. It was a pleasure working with you! - Lauren
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Neli- was great to work with, excellent customer service.
Review of , following an experience of by ESMERALDA R. *
*Pseudonymized data at the request of the author
Answer by thenaturalsapphirecompany.comFlagHi, Thank you very much for your wonderful review! It was a pleasure working with you! - Neli
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It is with no hesitation whatsoever that I recommend the Natural Emerald Company for anyone interested to purchase jewelry. From start to finish, Lauren made sure she explained the whole process to me, first time that I felt comfortable giving personal information online to someone that I didn’t know. Thank you isn’t enough, I will tell the world about this company. Mostly, THANK YOU LAUREN! you’re simply the best.
Review of , following an experience of by RIHUL E.
Answer by thenaturalsapphirecompany.comFlagHi Rihul, Thank you very much for your heartfelt review and for your recommendation! Your kind words mean a lot to us. I truly appreciate your trust, and it was a pleasure assisting you. - Lauren
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When I started upon the path of my proposal, I was aware that Sapphires came in all shapes and sizes. It was the birthstone of my, now, fiancé and she was absolutely enamored with the stones so I had seen a sapphire or two. Enough, actually, to know that I never quite felt like the cool blue gem matched the vibrance of her personality. Upon discovering that Sapphires came in different colors too, I decided that when I decided to propose I would do my best to find a sapphire color that embodied the spirit of the woman I love. The only issue was that I couldn’t find a sapphire stone colored with both the warmth AND the fierceness I felt from her. The first stones I found were pink or light shades of purple but none were quite the deeper and more captivating color I was searching for. After weeks of debating over light pinks, purples, and dull reds, it was on The Natural Sapphire Company website that I first stumbled upon a Ceylon padparadscha sapphire. The color jumped out to me from the moment I saw it—vibrant, fiery, and full of joy. I immediately funneled my search efforts and, within minutes of seeing the color for the first time, I decided upon a 3.5 carat oval gem. I’d like to say that my worries were over, but I had no idea what I was getting into short of theorizing that it would likely take a while and a considerable deal of effort to prepare a ring from the stone. It was minutes after the purchase and with amazing fortune that Lauren from The Natural Sapphire Company reached out to me in an email. Lauren easily met any of my concerns with a calm and reassuring air and made sure that I was updated at every stage of the process. I mentioned that I wanted to propose before the end of the year and while Lauren assured me that her team at The Natural Sapphire Company would do everything they could to speed through the process and get me the ring in about two weeks, she also gave me the distinct impression that there would be no details missed. Before I even had the chance to count the days, the ring was shipped to me and, after a not insignificant amount of anxiety, on the hand of my fiancé. If you want not only a perfect ring but also an experience that is perfect in every way, I would highly recommend working with The Natural Sapphire Company and, if you’re especially lucky, with Lauren! My thanks to Lauren and to her whole team for their efforts and for their help in the happiest choice of my life.
Review of , following an experience of by KA S.
Answer by thenaturalsapphirecompany.comFlagHi, Thank you so much for your heartfelt review! I’m truly honored to have been part of such a special moment in your life. Wishing you all the best on this exciting journey ahead! - Lauren
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Wonderful experience buying from the Natural Emerald Company. The site was easy to navigate, the pictures and videos of each piece were helpful, and the customer service has been fantastic. I bought emerald earrings for my wife and she loved them! Thank you!
Review of , following an experience of by XZAVIER T. *
*Pseudonymized data at the request of the author
Answer by thenaturalsapphirecompany.comFlagHi Absar, Thank you very much for your wonderful review! We're thrilled to hear that you had a great experience and that your wife loves her emerald earrings. So happy to have helped! - Amrita
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Awesome!
Review of , following an experience of by FERNIE S.
Answer by thenaturalsapphirecompany.comFlagHi Fernie, Thank you very much for your kind review! - Lauren
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Great experiencing working with this company. They provide detailed information regarding each of their items, with enough photos and videos to be able to evaluate their selection online. Lauren was very responsive to any communications I had, and made the whole process very seamless. Would highly recommend.
Review of , following an experience of by BRIAN D.
Answer by thenaturalsapphirecompany.comFlagHi Brian, Thank you very much for your kind words and recommendation! I'm so glad you had a great experience and found the process smooth. We look forward to hearing from you again in the future. - Lauren
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Purchasing a ring online is very difficult. With Laurens assistance I found the sapphire, diamonds and setting that I was hoping for and was able to see a picture of the ring prior to purchasing and ordering. When I received the ring as promised, I was very excited with the beautiful stones and setting and the craftsmanship. I give Lauren and The Natural Sapphire Company 5 STARS! The Ring is Perfect!!.
Review of , following an experience of by CAROLYN S.
Answer by thenaturalsapphirecompany.comFlagHi Carolyn, Thank you so much for your kind words! I'm thrilled that you love the ring and that the process was smooth for you. It was such a joy working on this gorgeous ring! - Lauren
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The gemstone selection and quality at Natural Sapphire Company, along with the transparency about their product is why I chose them for my engagement ring purchase. The online features broke the gemstones down nicely, and the pre-purchase rendering helped a lot. Great information available for education purposes while shopping. Lauren was a great help to steer me in the right direction and ensured my thought process about the ring was correct. I would use Natural Sapphire Company again for other jewelry, including our wedding bands.
Review of , following an experience of by AARON C.
Answer by thenaturalsapphirecompany.comFlagHi Aaron, Thank you very much for your kind feedback! It means a lot to us. We're thrilled to hear that you had an excellent experience. We look forward to serving you again in the future. Congratulations on your engagement! - Lauren
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Great. Beautiful emerald. Charlotte was very responsive.
Review of , following an experience of by DHAVAL P.
Answer by thenaturalsapphirecompany.comFlagHi Dhaval, Thank you very much for your wonderful review! So happy to have helped. - Charlotte
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This was my first time purchasing through Natural Gemstone company and overall it was a great experience. I was interested in a custom piece and the team that reached out with Charlotte leading was so patient, responsive, and professional. In the end I wound up buying the stone i was interested in but got a setting I liked elsewhere. I was never pressured to buy and when I declined to buy the setting, Charlotte was happy for me and offered to send out the certificates for the stone the next day.
Review of , following an experience of by NICOLE R.
Answer by thenaturalsapphirecompany.comFlagHi Nicole, Thank you very much for your kind words! We're so glad you had a great experience with us and that you're happy with your gorgeous sapphire. Enjoy your stunning gem, and we look forward to hearing from you again in the future! - Charlotte
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We are happy with the ring we purchased and deeply grateful for customer service. Marie was professional, kind, helpful, and the best!
Review of , following an experience of by MARIE M.
Answer by thenaturalsapphirecompany.comFlagHi, Thank you very much for your choosing to work with us! It was such a joy working on this gorgeous ring! - Marie
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Working with Lauren was truly a wonderful experience. She clearly explained the process of how the products are made and the time-line required for custom pieces. She advised me on the differences between white gold and platinum and helped me choose the appropriate precious metal. Once my order was placed I received periodic updates on the progress of my purchase. When I had questions about the delivery process, Lauren promptly responded and assured me that a signature would be required and that the package would not be left at the front door for the porch pirates to take. The final products were delivered on time and in time for Christmas. The packaging was very professional including all of the documentation and gemology reports. The box containing my purchase was a work of art itself.. and the product was exquisite and well received I highly recommend The Natural Emerald Company for their focus on customer satisfaction, communication, prompt and professional responses and excellent products.
Review of , following an experience of by DENN M.
Answer by thenaturalsapphirecompany.comFlagHi Dennis, Thank you very much for your kind feedback and recommendation! It means a lot to us, and I'm thrilled to hear that you had such a wonderful experience and that everything arrived as expected. We look forward to hearing from you again in the future. - Lauren
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The website was surprisingly easy to navigate and Lauren was extremely helpful. I had a very short timeline and she expedited my order. She also gave me good advice on the setting and convinced me to change it for the better. This was my second order from Sapphire Company and will buy again if Sapphires are in my wife's future.
Review of , following an experience of by MAX Z.
Answer by thenaturalsapphirecompany.comFlagHi Max, Thank you for your continued trust and kind feedback! It was such a joy working on these gorgeous earrings, and we look forward to helping you again in the future! - Lauren
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My experience with the Natural Sapphire Company was absolutely amazing! They offer a fantastic variety of sapphires at affordable prices. However, what truly stood out was their exceptional customer service. I was searching for the perfect sapphire engagement ring, and Hannah was incredibly helpful throughout the entire process. From her prompt responses to her meticulous attention to detail, her assistance was truly invaluable. Most importantly, the proposal was a success, and my fiancée absolutely loves her ring. Thank you so much for all your help!
Review of , following an experience of by BEN B.
Answer by thenaturalsapphirecompany.comFlagHi Ben, Thank you so much for your wonderful feedback! I'm so happy to hear that your experience was amazing and that the proposal was a success. It was a pleasure helping you find the perfect ring, and we're thrilled your fiancée loves it! - Hannah
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The Natural Ruby Company has been exceptional to work with. I was amazed at the vast ruby and setting selections that were available. The communication during the whole creation process was outstanding. The end result? All I can say is that it exceeded my expectations!!! Even the quality of ring box, along with the presentation of the documentation, was quite impressive and completed my FIRST CLASS experience. I could not be happier. Thank you Charlotte!
Review of , following an experience of by RICK A.
Answer by thenaturalsapphirecompany.comFlagHi Rick, Thank you so much for your amazing feedback! I'm thrilled to hear that your experience exceeded your expectations. It was a pleasure working with you, and we're so happy you're satisfied with your purchase! - Charlotte
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Lauren was so helpful in making the decision to buy my ring. The delivery was quick and secure. The ring was as viewed on site, beautiful. Thank you Lauren.
Review of , following an experience of by MILLER A. *
*Pseudonymized data at the request of the author
Answer by thenaturalsapphirecompany.comFlagHi Tracy, Thank you very much for your wonderful review! It's great that you were happy with the results. So happy to have helped. - Lauren
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Lauren helped us with two purchases that we were hoping would be custom-made, shipped, and received before the holidays. Everything went smoothly! We enjoyed working with her and felt like every question was answered thoroughly before we made our decision. The only issue concerned a little piece of metal on the back of pierced earrings ithat slides on the post to secure it. The size they offer is too small for anyone’s fingers to safely maneuver. Ask for a larger size back to slide on posts for pierced earrings.
Review of , following an experience of by DIANE L.
Answer by thenaturalsapphirecompany.comFlagHi Diane, Thank you very much for sharing your wonderful experience with us! I'm glad to hear everything went smoothly with your purchases, and that you're happy with them. It was a pleasure working with you! - Lauren
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Lauren at the natural sapphire company was extremely helpful. She made the experience easy and comfortable. I even had a hard time making the payment for the ring and she was patient and regularly communicated with me to ensure my needs as a customer were being met and that I could make the payment! Thanks so much!
Review of , following an experience of by JOR W.
Answer by thenaturalsapphirecompany.comFlagHi Jor, Thank you so much for your kind words! It means a lot to us. It was an absolute pleasure working with you on this gorgeous ring. Enjoy! - Lauren
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Everything from service to communication was easy and simple. Neli was great in communication and making things clear.
Review of , following an experience of by CORNELL W. *
*Pseudonymized data at the request of the author
Answer by thenaturalsapphirecompany.comFlagHi Josh, Thank you very much for your kind feedback! It was a pleasure working with you and we look forward to hearing from you again in the future. - Neli
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Amazing job by Lauren and team!
Review of , following an experience of by HK K.
Answer by thenaturalsapphirecompany.comFlagHi, Thank you very much for your wonderful review! - Lauren
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Very impressed! I am very satisfied with the whole process from start to finish. Honestly it was without flaw, my wife was the only thing that made me nervous when I thought i got her to big of a stone. Simply She loves it! I purchased a 18k white gold ring with a emerald stone.
Review of , following an experience of by PAUL P.
Answer by thenaturalsapphirecompany.comFlagHi Paul, Thank you very much for your kind words and choosing to work with us! We're so glad your wife loves the emerald ring. It was a pleasure assisting you! - Charlotte
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Site was easy to use with lots of lovely options. They made it easy to see what the jewelry would end up looking like and were communicative with each step of the process. I received the completed piece in about three weeks. Thank you to Neli and The Natural Sapphire Company team!
Review of , following an experience of by SARAH W.
Answer by thenaturalsapphirecompany.comFlagHi Sarah, Thank you so much for your kind words! It means a lot to us. I'm so glad you had a great experience. We look forward to hearing from you again in the future. - Neli
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Great customer service! My salesperson Charlotte showed great patience all the way through my decision making process. She answered all my questions and had pictures and videos created of my stone in different lighting which helped me make my choice. I would definitely recommend them to anyone looking for beautiful Sapphire jewelry.
Review of , following an experience of by LOUIS V.
Answer by thenaturalsapphirecompany.comFlagHi Louis, Thank you so much for your fantastic review and recommendation! It was a joy helping you find the perfect piece. We’re thrilled you had a great experience and look forward to assisting you again in the future! - Charlotte
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I had an excellent experience working with Lauren and designing my Emerald of Dreams ring. It is stunning! The workmanship is excellent!
Review of , following an experience of by CATHERINE NOBLE H.
Answer by thenaturalsapphirecompany.comFlagHi Catherine, Thank you so much for your kind words! It was a pleasure helping you create your dream ring, and I’m thrilled with how stunning it turned out! - Lauren
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My husband bought me a sapphire band with blue and white sapphires for my birthday. Here is the link: https://www.thenaturalsapphirecompany.com/14k-white-gold-gemstone-band-jb403w14-/ The blue sapphires are a vivid blue and the white are super sparkly! It looks just like the pic and I love it, so happy that he surprised me with it. I highly recommend the Natural Sapphire Company, they were very responsive to my husband.
Review of , following an experience of by MARLO G.
Answer by thenaturalsapphirecompany.comFlagHi Marlo, Thank you very much for your lovely feedback and for your recommendation! We're so glad you love your sapphire band and that your husband’s surprise was perfect. Your kind words mean a lot to us! - Katherine
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I had great customer service and my ring came just as I wanted! Overall great experience.
Review of , following an experience of by NATASHA L. *
*Pseudonymized data at the request of the author
Answer by thenaturalsapphirecompany.comFlagHi Zach, Thank you so much for your kind words! We’re happy to hear you had a great experience and love your ring! - Neli
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Outstanding service and quality. Lauren is a detailed and timely communicator and understanding customer requirements. This was a very easy process and I will certainly be back for future jewelry. The custom made ring is unbelievable! Great job Natural Ruby!
Review of , following an experience of by JN S.
Answer by thenaturalsapphirecompany.comFlagHi John, Thank you very much for choosing to work with us! It was a pleasure working with you, and we’re thrilled you loved the ring. We look forward to hearing from you again in the future. - Lauren
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Repeat customer. We always love the selection of sapphires from NSC. My purchasing experience is always positive. The product we receive is accurately reflected in the pics online. My wife wears her NSC ring as her wedding ring and has for years. I've offered to have a new stone or other change made and she turns it down every time. NSC made the winning ring for her and I don't expect that will change anytime soon. I return to NSC occasionally for her gifts because that first one just went over so well.
Review of , following an experience of by CITLALLI W. *
*Pseudonymized data at the request of the author
Answer by thenaturalsapphirecompany.comFlagHi, Thank you so much for your continued trust and kind feedback. It truly means a lot to us. We’re honored to be part of your journey and are always here to help make your gift-giving extra special. - Lauren
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Good website, accurate descriptions, good communications from customer services and very fast delivery via fedex. Packaging is very secure. Have used twice and both transactions were great.
Review of , following an experience of by MR B E.
Answer by thenaturalsapphirecompany.comFlagHi, Thank you very much for your wonderful feedback! We're so glad to hear you’ve had a great experience with us. We truly appreciate your continued trust in us and look forward to serving you again!
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The website is thorough and detailed with multiple images and angles of the products. The information about the item I purchased was accurate. Lauren gave helpful information when I called. Shipping was quick. The packaging was attractive and professional. I was pleased with my purchase and would consider this company again.
Review of , following an experience of by GARY L.
Answer by thenaturalsapphirecompany.comFlagHi Gary, Thank you very much for choosing to work with us and for your kind words. It was such a pleasure working with you, and we're glad you were happy with the results. We look forward to hearing from you again in the future. - Lauren
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The product , company and support was outstanding , Lauren was very resposive and ensured that everything went through seemlessly. We would absolutley use them again. thx
Review of , following an experience of by FRANCO S.
Answer by thenaturalsapphirecompany.comFlagHi Franco, Thank you for your wonderful review! We're so glad to hear that you had a great experience, and I’m happy to have helped. We look forward to working with you again! - Lauren
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True five star experience. I couldn’t be more pleased with my sapphire ring! The quality and craftsmanship is outstanding. Lauren worked with me throughout the design process to ensure I got the perfect ring.
Review of , following an experience of by RON R.
Answer by thenaturalsapphirecompany.comFlagHi Ron, Thank you so much for your fantastic review! We’re thrilled to hear you’re pleased with your ring. It means a lot to us, and we’re happy to have been part of creating the perfect design for you. - Lauren
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The ring is beautiful and perfect. Im happy with the product.
Review of , following an experience of by ELIAS L. *
*Pseudonymized data at the request of the author
Answer by thenaturalsapphirecompany.comFlagHi Torje, Thank you very much for your kind review! It's great that you were happy with the product. - Charlotte
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The Natural Emerald Company and their three sister companies, the NSC, the NRC, and the NGC, are my preferred jewelers when purchasing colored precious stones and semiprecious stones. My most recent purchase was a stunning pendant from the Natural Emerald Company. Lauren assisted me in finding the perfect shade of green to coordinate with an emerald ring I had purchased from the NEC earlier in 2024. She recommended several stones that were suitable, in a variety of price points. I received the pendant today, November 12th. This emerald has a beautiful glow from within and is so superior to emeralds I have seen in person in a number of jewelry stores in my hometown of Houston. The entire process of choosing an emerald and then picking a setting to show the gem’s outstanding qualities is a seamless operation. Lauren is patient, helpful and intuitive. Consider the Natural Emerald Company or their sister companies for your next meaningful jewelry purchase.
Review of , following an experience of by CORELIE M.
Answer by thenaturalsapphirecompany.comFlagHi Corelie, Thank you so much for your kind words! We’re delighted to hear that you enjoyed working with us. It means a lot to us to be your go-to jeweler for precious stones. We look forward to helping you with future purchases! - Lauren
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Absolutely incredible experience with Natural Ruby Company and their team. Had a custom piece made, it took about 2 months from ideation and concept to having it in my hands and it was completely worth the wait. Ignore the negative reviews you see online, this team can make your imagination a reality.
Review of , following an experience of by MIR A.
Answer by thenaturalsapphirecompany.comFlagHi Mir, Thank you very much for choosing to work with us and for your kind words! We’re thrilled that you’re so happy with your ring. Looking forward to working with you again in the future! - Michael
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I have two POVs on this review, first as a receiver of a beautiful emerald engagement ring, and next as a buyer of a beautiful custom emerald band. Being a recipient of an emerald ring from the natural emerald company was such a great experience. Their emeralds are gorgeous and to this day can’t stop staring at my emerald engagement ring. I’m so happy my fiancé went with the natural emerald company to find my engagement ring. I had looked at emeralds previously at other locations, but nothing caught my eye. The emerald I received, by far, exceeded any other emeralds I had seen. It came with a beautiful box, an appraisal, and a cleaner solution. Since I was so happy with the ring I decided to custom design a ring for my fiancé. Charlotte was great to work with. Her team was able to create a memorable ring for my fiancé. Being from out of state wasn’t an issue at all. Charlotte was one email or phone call away. Very professional and knowledgeable every step of the way. I received pictures and updates and everything to make this a stress free experience. It made such a large purchase easy with no hassles at all. They were even able to rush an order and ship it to us to meet our deadline. They were very accommodating to our wants and needs. The quality of the gems, the costumer service, the craftsmanship, and the ease of the process has made us repeat costumers and we can’t wait to continue working with The Natural Emerald Company for future purchases. Thank you Charlotte!
Review of , following an experience of by EDRA Y.
Answer by thenaturalsapphirecompany.comFlagHi Edra, Thank you so much for sharing your incredible experience! I’m thrilled to hear that both your engagement ring and custom band exceeded your expectations. It was such a pleasure working with you to create a ring that’s truly special. - Charlotte
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Great experience sapphires are amazing looking and were exactly as pictured online. I highly recommend them. Packaging and stone authenticity certificate help put my mind at ease. I would not hesitate to purchase from them again.
Review of , following an experience of by RR S.
Answer by thenaturalsapphirecompany.comFlagHi, Thank you very much for your wonderful feedback and for your recommendation! It's great that you were happy with your purchase. We look forward to hearing from you again in the future.
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Very fast shipping, and received a beautiful stone. A 0.96 Garnet from sri lanka. Hannah did a great job and the communication is excellent.
Review of , following an experience of by ANDREW F.
Answer by thenaturalsapphirecompany.comFlagHi Andrew, Thank you so much for your kind words! I'm glad to hear you're happy with your purchase, and it was such a pleasure working with you. - Hannah
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Excellent customer service with beautiful digital renderings to help make the proper decision along with piece of mind when making a large purchase online. Great stones and ring design at a fair price.
Review of , following an experience of by CRAIG M.
Answer by thenaturalsapphirecompany.comFlagHi Craig, Thank you very much for your fantastic review! It was a pleasure working you, and I’m thrilled you’re happy with the stones and design! - Lauren
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BEAUTIFUL RING, I AM SO HAPPY
Review of , following an experience of by MARIAN B.
Answer by thenaturalsapphirecompany.comFlagThank you so much for your wonderful review, Marian! - Katherine
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Working with Lauren is always a wonderful experience. We could not be happier with our rings and the process of putting them together. We will be customers for life.
Review of , following an experience of by BARRY B.
Answer by thenaturalsapphirecompany.comFlagHi Barry, Thank you very much for kind words! It means a lot to us. It's great that you were happy with the results. We look forward to hearing from you again in the future. - Lauren
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Incredible staff, extremely patient, and very helpful. Marie was fantastic to work with and the ring turned out beautiful!
Review of , following an experience of by JUSTIN P.
Answer by thenaturalsapphirecompany.comFlagHi Justin, Thank you very much for choosing to work with us! It's great that you were happy with the results. So happy to have helped. - Marie
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Everything was as advertised. I bought some emerald earring surrounded by diamonds. They were gorgeous. The earrings arrived via FedEx within a couple of days with a certified certificate. I dealt with Neli, who was very courteous and helpful. All and all, they are very good.
Review of , following an experience of by PETER C.
Answer by thenaturalsapphirecompany.comFlagHi Peter, Thank you so much for your wonderful review! We’re thrilled to hear you love the emerald earrings, and it was a pleasure working with you. We look forward to hearing from you again in the future. - Neli
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Absolutely a great company great customer service packaged very well delivered quick I would definitely recommend this awesome company great value great and quick easy service!!!!
Review of , following an experience of by AARON O.
Answer by thenaturalsapphirecompany.comFlagHi Aaron, Thank you so much for your fantastic feedback and for your recommendation! It means a lot to us. So happy to have helped. - Lauren
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The Natural Sapphire Company now sells emeralds. Their selection of emeralds from Zambia is extraordinary. The stones are green, transparent and brilliant. I purchase a 4.66 ct center stone for a necklace and two 2.25 ct stones for earrings. Very happy.
Review of , following an experience of by GEORGE C.
Answer by thenaturalsapphirecompany.comFlagHi George, Thank you very much for your kind review! I'm glad to hear you're happy with your purchase. We look forward to hearing from you again in the future. - Su Su
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Neli was very helpful and extremely easy to work with.
Review of , following an experience of by BEN K.
Answer by thenaturalsapphirecompany.comFlagHi Ben, Thank you very much for your kind words! I'm so happy to have helped. - Neli
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I have made several purchases from NSC and NGC depending on the stone type I preferred. Amazing to work with on custom orders. The status emails are also incredibly helpful on the progress of the order.
Review of , following an experience of by BM D.
Answer by thenaturalsapphirecompany.comFlagHi, Thank you very much for your continued trust in us! We really value your feedback and appreciate your honest review.
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The Natural Sapphire Company did a great job with my moonstone ring! It is beautiful! The website provided lots of details about the stone and the prices were fair. They also sent a wax model before purchase which was helpful. Neli did a great job with customer service.
Review of , following an experience of by LINDSAY E.
Answer by thenaturalsapphirecompany.comFlagHi Lindsay, thank you very much for choosing to work with us! It's great that you were happy with the results. We look forward to serving you again in the future! - Neli
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I couldn't be more thrilled with my recent purchase from Natural Sapphire. From the first meeting with Lauren to moment I opened the elegant packaging, I knew I had something special. The experience was exceptional, with every detail meticulously covered. Overall, I am delighted with my choice and highly recommend The Natural Sapphire Company to anyone looking for a blend of elegance, quality, and comfort for their special day. There’s a reason I came back 10 years later to mark a key relationship milestone.
Review of , following an experience of by PHINEL P.
Answer by thenaturalsapphirecompany.comFlagHi Phinel, Thank you for your wonderful review! We're absolutely delighted to hear that your experience with us was exceptional. Your recommendation means the world to us, and we look forward to serving you for many more special moments to come. - Lauren
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The Natural Emerald Company is a wonderful business that offers really extraordinary quality for reasonable prices. Their staff are above helpful and are very accommodating. Selecting a fine gemstone over the internet can be challenging but they are very willing to help and provide additional photos/arrange to view the stones in person as needed. Overall a wonderful experience.
Review of , following an experience of by JAMES F.
Answer by thenaturalsapphirecompany.comFlagHi James, Thank you very much for your honest review! It was such a pleasure working with you. We look forward to hearing from you again in the future. - Marie
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It was a great experience to have a deal with this company. Personal attitude regarding the order and pretty flexible to meet your requirements. Thank you for your help and make a great present for my wife.
Review of , following an experience of by EUGENE K.
Answer by thenaturalsapphirecompany.comFlagHi Eugene, Thank you very much for choosing to work with us! We're glad you had a great experience with us and that we could help make a special gift for your wife. - Lauren
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Absolutely wonderful experience, great support, and helpful during the entire process start to finish.
Review of , following an experience of by RUSTY S.
Answer by thenaturalsapphirecompany.comFlagHi Rusty, Thank you very much for your kind words. It means a lot to us!
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There's no way you can find a better place for buy a sapphire. They're very professionnal , fast, efficient, reliable. They know their business and they do it well. Order a 5.5 carats yellow sapphire eye clean, unheated. It has been receive hand to hand in Europe less than 48 hours after my payment. Marie has been very nice, patient and helpful, also a big thank to Lauren and Mr Arnstein, amazing Team and amazing products. And cherry on the cake, prices are pretty fair compare to the other people on the sapphire market.
Review of , following an experience of by ROHAN E.
Answer by thenaturalsapphirecompany.comFlagHi Rohan, Thank you very much for your wonderful review! I'm glad to hear you're satisfied with your purchase. So happy to have helped. - Marie
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Great product! The service I received from Lauren was very professional. Will recommend and will purchase again from the Natural Sapphire Co.
Review of , following an experience of by DAVID D.
Answer by thenaturalsapphirecompany.comFlagHi David, Thank you very much for your kind review! We look forward to hearing from you again in the future. - Lauren
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I live in Victoria, Canada and worked with Lauren long-distance to custom design my perfect ring and I couldn't be happier. The sapphire I chose is exactly what I wanted and was very true to all of the information and photos provided. We custom designed my setting and I am thrilled with the final product. After the first wax model was made, I opted for a small change to the design and a new wax model was created. Lauren kept us up to date throughout the process. I asked for lots of photos and videos at each stage and Lauren was happy to oblige. Having the ring shipped to Canada from New York was not difficult (had to pay the GST & PST via FedEx). The craftsmanship of my ring is excellent. I would not hesitate to recommend The Natural Sapphire Company to a friend.
Review of , following an experience of by JEANETTE N.
Answer by thenaturalsapphirecompany.comFlagHi Jeanette, Thank you so much for your incredible review and recommendation! It means a lot to us. I truly enjoyed working with you, and I’m delighted to hear that you're happy with your new ring. Enjoy! – Lauren
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Lauren from the Natural Sapphire Company is amazing. She is professional and provides quick and helpful responses. My engagement ring and wedding band were both made beautifully and I get compliments from other jewelers about what great pieces my rings are. I highly recommend them.
Review of , following an experience of by TESS G.
Answer by thenaturalsapphirecompany.comFlagHi Tess, Thank you very much for your wonderful review and recommendation! It's great that you were happy with the results. - Lauren
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Wonderful experience from start to finish. I love being able to customize a ring perfect for me. Customer service was excellent!
Review of , following an experience of by JENNIFER D.
Answer by thenaturalsapphirecompany.comFlagHi Jennifer, Thank you very much for choosing to work with us. I am so glad you love the ring. It is so special! Enjoy - Katherine
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Lauren very carefully handled my order, I really appreciate her reaching out to confirm the order was coming from me, for a customer first time buying from The Natural Emerald Company, this really ensures me it's a legit business.
Review of , following an experience of by TESSIE R. *
*Pseudonymized data at the request of the author
Answer by thenaturalsapphirecompany.comFlagHi, Thank you very much for your kind words! I had a great time working with you. We look forward to hearing from you again in the future. - Lauren
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Sam and all that helped. You gals and guys are the best. She loved the ring. And now I will be looking for a necklace. lol From you
Review of , following an experience of by COLTEN S. *
*Pseudonymized data at the request of the author
Answer by thenaturalsapphirecompany.comFlagHi William, Thank you very much for choosing to work with us. I am so glad she loves it! - Sam
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I purchased a gorgeous blue sapphire ring from The Natural Sapphire Company for my wife. It came out beautifully and my wife loves it. Thank you to Lauren for her help and support, I hope to work with them in the future.
Review of , following an experience of by PA K.
Answer by thenaturalsapphirecompany.comFlagHi, Thank you very much for your kind review! It means a lot to us. I am so glad she loves the ring. We look forward to hearing from you again in the future. - Lauren
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My boyfriend, now fiancé, wanted to get a very special ring for me. I wanted a sapphire rather than a diamond because that is my birthstone. He contacted The Natural Sapphire Company and was referred to Lauren. She found exactly the stone I had in mind and then designed the setting that best fit the ring and what I was looking for. She was knowledgeable, personable, communicative, and promptly responded to all questions both by email and phone. I could not have expected more from her or the ring. Thank you Lauren and TNSC!!
Review of , following an experience of by BETH D.
Answer by thenaturalsapphirecompany.comFlagHi Beth, Thank you very much for sharing your wonderful experience with us! So happy to have helped. We look forward to hearing from you again in the future. - Lauren
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Ring was recieved earlier than expected and was very well put together
Review of , following an experience of by MIKE M.
Answer by thenaturalsapphirecompany.comFlagHi Mike, Thank you very much for your kind review! We look forward to hearing from you again in the future. - Marie
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Natural Sapphire produced a beautiful custom necklace for my wife. Working with Su Su was a pleasure.
Review of , following an experience of by HOWARD B.
Answer by thenaturalsapphirecompany.comFlagHi Howard, Thank you very much for choosing to work with us! We really value your feedback and appreciate your honest review. - Su Su
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Very beautiful ring
Review of , following an experience of by ANONYMOUS A.
Answer by thenaturalsapphirecompany.comFlagThank you very much for your kind review!
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shopped for an anniversary ring for my wife and was very satisfied with the shopping experience. excellent quality and excellent packaging and a lot to choose from. hannah was very helpful.
Review of , following an experience of by DANA Y.
Answer by thenaturalsapphirecompany.comFlagHi Dana, Thank you very much for choosing us for such a special moment! We're glad you had a great experience with us. - Hannah
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Katherine Hoyt she was very helpful and professional.
Review of , following an experience of by ONA D. *
*Pseudonymized data at the request of the author
Answer by thenaturalsapphirecompany.comFlagHi Angela, Thank you very much for your kind words! So happy to have helped.
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Everything was really efficient and well managed
Review of , following an experience of by KALE K.
Answer by thenaturalsapphirecompany.comFlagHi Kale, Thank you very much for your wonderful review! - Lauren
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I highly recommend Charlotte and The Natural Sapphire Company. She was very knowledgeable and so helpful throughout my research and purchase. I had some concerns about working with an online jeweler, but Charlotte went out of her way to answer all of my questions. I love my new earrings. I would absolutely work with her again!
Review of , following an experience of by JAMIE J.
Answer by thenaturalsapphirecompany.comFlagHi Jamie, Thank you very much for your kind review and for your recommendation! It was such a pleasure working with you. I am so glad you love the earrings. It is so special! Enjoy - Charlotte
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Excellent quality gems with a wide price range. I had excellent communication through out and the item arrived within a week from the USA to the Uk. I absolutely love my gem and will be buying from them again.
Review of , following an experience of by CAROLYN B.
Answer by thenaturalsapphirecompany.comFlagHi Carolyn, Thank you very much for your fantastic review! I am so glad you love it. We look forward to hearing from you again in the future. - Hannah
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Great website navigation, great customer service ; very attentative and responsive. Took a long time with my decision but never pressured. Very happy with my purchase and it's presentation. I would recommend getting their mold if buying a ring. So hard to determine how it will appear on someone's finger.
Review of , following an experience of by ROB R.
Answer by thenaturalsapphirecompany.comFlagHi Robert, Thank you very much for choosing to work with us! It was such a pleasure working with you. We look forward to hearing from you again in the future. - Lauren
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Thanks to Marie Manathunga’s thoughtful assistance throughout my purchase process, my experience with the Natural Sapphire Company was truly exceptional. Marie was a joy to work with in my quest for a gemstone ring. She made the process so much more easier in her efforts and care to provide detailed information for every possible option and responding to every request with genuine interest to really help me make the best decision. Thank you so much! 🙏🏼
Review of , following an experience of by CH M.
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I purchased our wedding bands from The Natural Sapphire Company after my fiance had a very positive experience with them in finding my engagement ring. Neli and the production department were prompt, responsive, and gave helpful feedback regarding finished that were well- suited to the band designs we had selected. My fiance ultimately changed his mind upon initial receipt of his ring, and they were able to turn around the reworked band extremely quickly, which was very impressive and much appreciated.
Review of , following an experience of by ALEX W.
Answer by thenaturalsapphirecompany.comFlagHi Alex, Thank you very much for choosing to work with us. It was such a pleasure to help you during this very special time. Congratulations to you both! - Neli
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Details matter, especially when purchasing fine jewelry! It was a super delight to work with Katherine H. a certified GIA gemologist (a gem in her own right) who guided and advised through a custom order. The process, support/service standards, insightful information online, and superior collection of gemstones made the experience genuinely outstanding. A special company with extraordinary staff going above and beyond!
Review of , following an experience of by JIM W.
Answer by thenaturalsapphirecompany.comFlagHi Jim, Thank you very much for your wonderful review! We're happy to hear you had a wonderful experience with us and look forward to working with you again in the future. - Katherine
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Lauren was excellent and gave me a reasonable amount of time towards my decision. Plus her knowledge was of great value. I recommend this company as I have returned three times.
Review of , following an experience of by CORINNA D.
Answer by thenaturalsapphirecompany.comFlagHi Corinna, Thank you very much for your continued trust in us and for your recommendation! We really value your feedback and appreciate your honest review. - Lauren
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I can't say enough good things about Lauren. She is a consummate saleswoman. Friendly, professional, intelligent, responsive, helpful, gives excellent advice, amenable and simply excellent in every capacity. I am extremely please with my purchase and I am a relatively experience buyer of jewelry. I actually first purchased an emerald from Tiffany before finding Lauren. I returned the purchase to Tiffany and couldn't be happier with what I have received from Natural Emeralds - a higher quality emerald that is both larger and a better value than what Tiffany sold me. Part way through the purchase, I found an emerald I liked even better and Natural Emeralds (via Lauren) was more than happy to make the switch and finished the specific setting I wanted in barely any extra time. She is outstanding.
Review of , following an experience of by ALESSIA L. *
*Pseudonymized data at the request of the author
Answer by thenaturalsapphirecompany.comFlagHi, Thank you very much for your wonderful review. We are thrilled to hear that you had such a positive experience with us and that you're satisfied with your purchase. We look forward to hearing from you again in the future. - Lauren
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I ordered a custom-made piece of jewelry and Marin and the crew at the natural sapphire company really came through! The ring that I received is absolutely stunning. I could not have asked for better customer service! I will definitely purchase from them again in the future.
Review of , following an experience of by TIM I.
Answer by thenaturalsapphirecompany.comFlagHi Tim, Thank you very much for choosing to work with us. I am so glad you love the ring. It is so special! Enjoy - Marie
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Charlotte was very helpful and provided photos/videos of the stones. Very satisfied. Will purchase from this company again.
Review of , following an experience of by MEREDITH K.
Answer by thenaturalsapphirecompany.comFlagHi Meredith, Thank you very much for your choosing to work with us! So happy to have helped. - Charlotte
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Great product, great personal service
Review of , following an experience of by DARION D. *
*Pseudonymized data at the request of the author
Answer by thenaturalsapphirecompany.comFlagHi Shirley, Thank you very much for your honest review! - Marie
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Every part of my experience with Natural Sapphire Co. was smooth and easy. I was able to select a beautiful custom band and a jewel that fit the setting. Lauren helped me throughout the process, helping me through the payment process, sending me mockups of the custom jewelry and taking the time to email me videos of the finished ring before shipping. The engagement ring came out beautiful and my fiancée loves it. I am grateful to Lauren and all the other people that helped me with this special purchase.
Review of , following an experience of by ALEX L.
Answer by thenaturalsapphirecompany.comFlagHi Alex, Thank you very much for sharing your wonderful experience with us! It was such a pleasure to help you during this very special time. Congratulations to you both! - Lauren
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Great products and great service. I will make additional purchases in the future
Review of , following an experience of by MIKE B.
Answer by thenaturalsapphirecompany.comFlagHi Mike, Thank you very much for your kind words! We look forward to serving you again in the future. - Lauren
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I have just received my beautiful emerald ring just a couple weeks ago and I love it! The whole process of choosing the emerald, ring style was quite fun! Once I chose the stone and ring style, I ordered the 3-D molding which really help to finalize my decision. I did have questions, and Katherine was able to help me quickly. It took about three weeks for the ring to arrive. The process, Katherine and the ring deserve a five star!!
Review of , following an experience of by T. VAN T.
Answer by thenaturalsapphirecompany.comFlagHi Tuong-van, Thank you very much for sharing your wonderful experience with us! We really value your feedback and appreciate your honest review. So happy to have helped. Enjoy the ring! - Katherine
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Working with The Natural Emerald company and dealing with Charlotte was easy, and I'm very satisfied with my purchase. After the purchase was made Charlotte was very attentive to the details of my order, with emails and phone calls. I am extremely happy with the purchase and will be using The Natural Emerald company for future services. They have a beautiful selection of emeralds. The rings were absolutely beautiful and they exceeded my expectations.
Review of , following an experience of by DAVID D.
Answer by thenaturalsapphirecompany.comFlagHi David, Thank you very much for choosing to work with us! It was such a pleasure working with you. I'm glad to hear you're satisfied with your purchase. We look forward to hearing from you again in the future. - Charlotte
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Fantastic selection with items well described. Superb communication and follow up, even on a Sunday evening!! Lightening fast shipping with packaging very appropriate for gift giving. I couldn't be happier--she loved it and blew me away with her unexpected and delightfully naughty response!! I highly recommend The Natural Sapphire Company. Marie was outstanding.
Review of , following an experience of by JONATHAN B.
Answer by thenaturalsapphirecompany.comFlagHi Jonathan, Thank you very much for your wonderful review and for your recommendation! I am so glad she loves the ring. It is so special! Enjoy! - Marie
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Lovely stone. Very satisfied. Will purchase again.
Review of , following an experience of by MEREDITH K.
Answer by thenaturalsapphirecompany.comFlagHi Meredith, Thank you very much for your kind review! We look forward to hearing from you again in the future.
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We had a wonderful experience with Natural Sapphire Company. Not only their selection was great, offering both treated and untreated sapphires, but the customer service is outstanding. Lauren guided us through the process, answering many many questions and helping us select the perfect stone. I am thrilled with my new ring!
Review of , following an experience of by ANASTASIA M.
Answer by thenaturalsapphirecompany.comFlagHi Anastasia, Thank you very much for your kind words! It means a lot to us. I am so glad you love the ring. It is so special! Enjoy - Lauren
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I highly recommend TNSC, working with Lauren was such a beautiful experience. She was very knowledgeable, listen to what I wanted for my wife and have me the best options and her recommendations without being a sales person. She made me feel secure and safe when making such a purchase. Lauren, thank you so much!! 😊
Review of , following an experience of by RICARDO I.
Answer by thenaturalsapphirecompany.comFlagHi Ricardo, Thank you very much for choosing to work with us! We value your feedback and appreciate your honest review. so happy to have helped! - Lauren
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Excellent service. I had Ashley helping me out. I’m more than happy with the finished product. I’ll be buying the wedding band from her as well.
Review of , following an experience of by MATTHEW K.
Answer by thenaturalsapphirecompany.comFlagHi Matthew, Thank you very much for your kind words! It's great that you were happy with the results. We look forward to hearing from you again in the future. - Ashley
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The site was customer friendly and easy to navigate. The stones are fully described, so helps with the decision making...lots of settings to choose from. This was the fourth piece I have purchased, and all of them have been exactly what I was expecting. I was able to email Katherine with any questions I had, and she always replied promptly. The order was completed within the time frame I was given, and delivery was also when promised. I would not hesitate to purchase another item from them...Absolutely LOVE my most recent purchase!!
Review of , following an experience of by SANDY F.
Answer by thenaturalsapphirecompany.comFlagHi Sandy, Thank you very much for your continued trust! We really value your feedback and appreciate your honest review. We are so glad that you love the necklace. Enjoy! - Katherine
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I had a wonderful experience with this company. They are communicative and helpful. The stone I purchased is incredibly high quality, very well cut, just as described and picture by the website. It came quickly and safely in the mail. I was pleased with the hold system the company offers so you can contemplate your purchase. Can’t recommend highly enough. Neli was kind helpful and knowledgeable.
Review of , following an experience of by OLIVIA L.
Answer by thenaturalsapphirecompany.comFlagHi Olivia, Thank you very much for your wonderful review and for your recommendation! We're happy to hear you had a wonderful experience with us and look forward to working with you again in the future. - Neli
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We are repeat customers. Very good first experience and as happy the second time. Excellent communication, accurate mock-ups, met promised delivery schedule.
Review of , following an experience of by JIM M.
Answer by thenaturalsapphirecompany.comFlagHi Jim, Thank you very much for your continued trust in us! We look forward to hearing from you again in the future. - Lauren
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I had very pleasant communications with Marie with very quick responses every time. Due to to circumstances concerning my local jeweller, I had to ask for a continuation for the reserve I had on a particular sapphire, which was no problem at all. The stone was exactly as described and will fit perfectly in the ring setting I was envisioning. I’m very happy with my purchase and would highly recommend.
Review of , following an experience of by FIONA V.
Answer by thenaturalsapphirecompany.comFlagHi Fiona, Thank you very much for sharing your wonderful experience with us and for your recommendation. We look forward to hearing from you again in the future. - Marie
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Easy, and special experience, love the care by the staff, especially Katherine, and the unparalleled designs
Review of , following an experience of by ANDREW G.
Answer by thenaturalsapphirecompany.comFlagHi Andrew, Thank you very much for your kind words! It was such a pleasure working with you. - Katherine
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A great experience at The Natural Emerald Company. Lauren was extremely helpful helping us find the perfect ring.
Review of , following an experience of by PAUL S.
Answer by thenaturalsapphirecompany.comFlagHi Paul, Thank you very much for your kind review! So happy to have helped. Enjoy the ring! - Lauren
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I am so happy with my ring that the Natural Sapphire jewelers designed for me. None of this would have been possible without the assistance of Lauren. I was kept totally informed of the process along the way. I have received so many compliments on my ring.
Review of , following an experience of by SHARON S.
Answer by thenaturalsapphirecompany.comFlagHi Sharon, Thank you very much for choosing to work with us! We really value your feedback and appreciate your honest review. so happy to have helped. - Lauren
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Easy fast and received what I paid for. Well packaged.
Review of , following an experience of by ROBERT D.
Answer by thenaturalsapphirecompany.comFlagHi Robert, Thank you very much for your kind review. It means a lot to us.
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Five stars!! Charolette was great help and wonderful to work with!! The Emerald is stunning!!
Review of , following an experience of by DUSTIN L.
Answer by thenaturalsapphirecompany.comFlagHi Dustin, Thank you very much for your great review! We look forward to hearing from you again in the future. - Charlotte
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