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Review Summary
The Natural Sapphire Company is praised for its stunning gem quality and attentive staff, making the purchasing process enjoyable and satisfying. Customers appreciate the exceptional craftsmanship and helpful communication, with many eagerly anticipating future purchases.
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A. A.
Mar 17, 2024
Verified reviewExcellent! Beautiful ring and earrings. Amazing customer service. Truly personalized. Highly recommend!!
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Hi Jennifer, Thank you very much for your kind review and for the recommendation! - Lauren
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A. A.
Mar 15, 2024
Verified reviewMarie, my associate, was very helpful. The rings are beautiful, and the process painless.
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Hi Joshua, Thank you very much for your kind review! I am so glad you found the rings are beautiful. They are so special! Enjoy - Marie
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A. A.
Mar 15, 2024
Verified reviewMy experience with The Natural Sapphire Company was excellent. Lauren was my contact. She was wonderful and patient while answering all my questions. I purchased a gorgeous sapphire and diamond ring. I love it. I do recommend The Natural Sapphire Company.
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Hi, Thank you very much for sharing your experience with us! I'm glad you love the ring. Enjoy! - Lauren
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Hi, Thnak you very much for your kind review and fpor the recommendation! So happy to have helped. Enjoy the ring! - Lauren
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A. A.
Mar 14, 2024
Verified reviewKudos to Katherine and the design team at The Natural Emerald Company. Over the past 18 months, I worked with Katherine on two separate pieces of jewelry, but they were, for the most part, pretty standard pieces. Each came out great and my wife was extremely pleased with each, especially the ruby ring. I sent Katherine a picture of an emerald ring that my wife owns and loves. I wanted to come up with a slider to match the ring for her gold omega necklace. Katherine and her team had to design a custom slider. They nailed the design. In fact, she sent out two separate wax pieces to ensure the opening of the slider would fit over the clasp and match the emerald ring. The first was mold was too small. So glad they created the molds. How's that for customer service and attention to the details?? You would think that the ring and slider were designed by the same person at the same time. What a match!! On a side note, who's needs a Tiffany gift box when the gift boxes that The Natural Emerald Company uses blow away a Tiffany box, especially the box with a window to view the slider I bought. Awesome box!! It is rich looking with weight to it. Yes, I will continue to purchase jewelry from Katherine for my wife. I thoroughly enjoy working with her. If you have not checked them out, I suggest you give them a try. You will not be disappointed. Jeff G. 3/13/24
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Hi Jeffrey, Thank you very much for sharing your experience with us! I'm so happy to have helped. Your pieces are so special! We look forward to hearing from you again in the future. - Katherine
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A. A.
Mar 11, 2024
Verified reviewThey were very helpful in ensuring the process was easy enough and the ring is amazing.
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Hi Justin, Thank you very much for sharing your experience with us! Neli
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A. A.
Mar 9, 2024
Verified reviewWas able to find the perfect sapphire that was a colour changing stone. Very pleased with the service and the online assistance. Highly recommend!
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Hi Diva, Thank you very much for your kind review and for the recommendation! - Charlotte
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A. A.
Mar 8, 2024
Verified reviewKatherine was super helpful throughout the whole process. Options were easy to choose from, and the ring came super fast!
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Hi Jacob, Thank you very much! So happy to have helped. - Katherine
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A. A.
Mar 1, 2024
Verified reviewFound their site via web search, including looking at GIA. Found on site a nice star and mount within budget. Got assistance ordering from Katherine including estimating delivery date. Received via insured delivery in well-protected packaging. All-in-all a positive experience.
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Hi, Thank you very much for sharing your experience with us! It was such a pleasure working with you. - Katherine
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A. A.
Mar 1, 2024
Verified reviewEverything was great, the ring and service was incredible and the price was right, we love the ring
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Hi Brad, Thank you very much for sharing your experience! Enjoy the ring. - Neli
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A. A.
Feb 29, 2024
Verified reviewProduct selection, easy-to-use website, customer support (Lauren is wonderful), and timely updates on the order are reasons why the company deserves a 5-star rating.
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Hi, Thank you very much for your kind words! Your feedback means a lot to us. - Lauren
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A. A.
Feb 28, 2024
Verified reviewThe service is responsive and they are not afraid to iterate the design to fully satisfy their client. The website offers such a large range of stones. The exchange is secured and express delivery time. Nothing bad to say.
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Hi Gregoire, Thank you very much for sharing your experience! We look forward to hearing from you again in the future. - Lauren
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A. A.
Feb 22, 2024
Verified reviewThe Natural Sapphire Company is a wonderful option to finding a stone that’s truly unique to person whose most unique to you. Let’s begin by saying that the service of Katherine Hoyt made my fiances ring dream come true. Katherine displayed true empathy and absolute trust in the process of my attaining our desired stone. The site itself can take some getting used to especially if you're building a ring but you get used to it. Not only does the site produce videos that accurately demonstrate the stones depths which made it easy for my fiance to find a stone to fall in love with, the stone itself is one of kind. We went to several jewelers to look at similar types and they did not compare in color or the Wow factor. This one feels like it was meant for her. The packaging and paperwork that the stone comes with is elite, gorgeous, and looks premium. It feels funny saying that because you'd expect it given what your spending but it should not be overlooked in the detail in a world that seems to be moving in a direction of cheaper, faster, and less quality. I leveraged Synchrony during my purchasing process to alleviate some of the upfront debt - make sure you work with your salesperson to use the account balance before you receive your card because it will take a while. My salesperson was gracious enough to hold my stone from being sold while I was approved. Again, your salesperson is the person you want to build the relationship with. Unless you're a baller and can just buy jewelry like a rap star in which case more power to you. Good luck on your journey and thanks to Katherine Hoyt for making mine complete.
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Hi Stephen, Thank you very much for choosing to work with us! - Katherine
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A. A.
Feb 21, 2024
Verified reviewI had an excellent experience buying a custom made engagement ring from The Natural Sapphire Company, from start to finish. The website is comprehensive and easy to navigate; there are many options for search filters, and lots of stones and settings to choose from. The images provided are clear and accurate. From the moment I decided to purchase from this company I have had fantastic customer service. Despite being in different time zones, Ashley provided timely and detailed email replies and catered to my every request during our collaboration on my ring design. I received exactly the information I needed, including additional images of the actual stone and rendering designs. The international payment process was quick and easy to understand, with all costs disclosed upfront. I found the website FAQ page very reassuring during this stage. All shipments from the company arrived quickly and were packed beautifully. When I received my ring I was very impressed with the presentation package, which was very professional and detailed. And, of course, my ring is even more beautiful than I had imagined. It was accurate to the images and renders, and looks very well made. My partner and I want to thank The Natural Sapphire Company for making our dream ring a reality.
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Hi Rachel, Thank you very much for choosing to work with us! It was such a pleasure working with you. Enjoy the ring! - Ashley
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A. A.
Feb 21, 2024
Verified reviewIts my second purchase here, package was delivered fast and secure. The jewelery box is really heavy and adds a nice feeling to the overall luxury, and your cat will definetly not be able to knock it down the table.
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Hi Marek, Thank you very much for continued trust in us! We look forward to hearing from you again in the future. - Lauren
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A. A.
Feb 18, 2024
Verified reviewThis is my second purchase from the Natural Sapphire Company and just as the first time, I could not be happier with my experience and purchase. My necklace is perfection- exactly as I had hoped and exactly as the company said it would be. Katherine H was a tremendous help throughout the process, providing timely responses when I had questions about further customization and once I had submitted my order, providing updates at every step along the way. The jewelry created by the Natural Sapphire Company is simply stunning and I can't recommend this company, and in particular Katherine H, enough. Thank you!
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Hi Suzanne, Thank you very much for your continued trust in us and for sharing your experience with us! - Katherine
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A. A.
Feb 16, 2024
Verified reviewMy experience with this company was outstanding! Katherine was so helpful and my stone came with all documents as well as a third party certificate. I am extremely happy with my purchase. My communication was prompt and professional.
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Hi Lauri, Thank you very much for choosing to work with us and for sharing your exparience! Your feedback means a lot to us. - Katherine
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A. A.
Feb 15, 2024
Verified reviewI received my engagement ring, and it was absolutely beautiful! I am so happy with the cut and the design that Lauren created for me. Making it a perfect ring for me.
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Hi Gina, Thank you very much for choosing to work with us! I am so glad you love the ring. Enjoy! - Lauren
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A. A.
Feb 15, 2024
Verified reviewSmooth transaction, sapphire as describe. The black star sapphire is beautiful, fast delivery and reliable seller. A****
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Hi Dettol, Thank you very much for sharing your experience with us! We look forward to hearing from you again in the future. - Ashley
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A. A.
Feb 15, 2024
Verified reviewLauren was extremely helpful as I looked at stones from out of state! Very happy with my purchase.
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Hi Kelsey, Thank you very much! I'm glad that you are very happy with the purchase. - Lauren
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A. A.
Feb 14, 2024
Verified reviewNeil helped me find the ruby i have always wanted Blood red with fire
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Hi Melina, Thank you very much for choosing to work with us! It was such a pleasure working with you. - Neli
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