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Review Summary
The Natural Sapphire Company is praised for its exceptional service, accommodating staff like Lauren and Amrita, and an impressive selection of jewels. Customers appreciate the professionalism and smooth purchasing experience, coupled with beautifully presented items.
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Rs L.
Dec 18, 2025
Verified reviewExcellent customer service! Shipment came on time and I was very happy with the jewelry.
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Hi, Thank you so much! We’re thrilled to hear you’re happy with the jewelry and that everything arrived on time. - Amrita
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J. M.
Dec 17, 2025
Verified reviewI enjoyed working with Charlotte. She kept me updated on my purchase and responded promptly. I love my emerald ring! It is of excellent quality and looks beautiful. I would definitely buy another ring from this company.
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Hi, Thank you so much for your kind words! I’m delighted to hear you love your emerald ring and that you had a smooth experience. It was a pleasure assisting you, and I look forward to helping you again in the future. - Charlotte
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P. O.
Dec 17, 2025
Verified reviewFirst of all, i am very impressed with the very prompt response and quick follow up by Ms Katherine Holt. I am so happy to receive this elegant , stunning and briliant damond and emerald necklace. Item arrived professionally packed and in a beautiful metal box I am a May baby so will keep The National Emerald Company for futures. Thank you
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Hi, Thank you so much for your kind feedback! I’m thrilled to hear that you love your diamond and emerald necklace and that it arrived safely. It was a pleasure assisting you, and I look forward to helping you again in the future. - Katherine
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Amy L.
Dec 16, 2025
Verified reviewI am totally in love with at all of the beautiful sapphires that the Natural Sapphire Company has to offer. After extensive research, I purchased a gorgeous blue/green and a pink sapphire that will be set with a diamond in a new ring for me. Working with Lauren has been absolutely wonderful! She has the patience of a saint and worked tirelessly to ensure that I was 100% satisfied with my purchases. She reflects true professionalism, and I will definitely purchase from her again in the near future. You can't go wrong with the Natural Sapphire Company!
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Hi Amy, Thank you so much for your kind words! I’m thrilled you love your sapphires, and it was a pleasure helping you find the perfect stones. I truly appreciate your trust and look forward to assisting you again in the future. - Lauren
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Sai S.
Dec 13, 2025
Verified reviewIt was an amazing experience working with Lauren for an emerald tennis bracelet. Great customer service and attention to detail.
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Hi Sai, Thank you so much for your kind words and for choosing us! It was a pleasure working with you, and I’m thrilled to hear you had a great experience. - Lauren
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M. F.
Dec 12, 2025
Verified reviewEsperienze ottima
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Hi, Thank you so much for your wonderful review. - Amrita
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Michael H.
Dec 10, 2025
Verified reviewI had a very good experience working with the Natural Sapphire Company for my engagement ring. They answered all my questions quickly, and the 3d model was a great asset for approving the final design. My fiancé loves the ring very much and has gotten many compliments on it, which I'd say makes it a success!
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Hi Michael, Thank you so much for your kind words! We’re thrilled to hear that your fiancé loves the ring and that the 3D model helped in finalizing the design. It was a pleasure assisting you, and we’re honored to be part of such a special moment! - Sasha
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Rick S.
Dec 9, 2025
Verified reviewExcellent. Great product and fantastic customer service. Couldn't be more pleased.
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Hi Rick, Thank you so much for your kind feedback! We’re thrilled to hear that you’re pleased with both the product and our customer service. - Amrita
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Mark D.
Dec 9, 2025
Verified reviewI highly recommend this company - amazing emeralds selection, and very professional and fast service. Amrita was very helpful during the order process, including the expedited request, and then kept me up to date with every step during the order processing. And the end product is just spectacular, thank you very much!
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Hi Mark, Thank you so much for your kind feedback! I’m thrilled to hear that you’re happy with your emeralds and that I could assist you throughout the order process. It was a pleasure helping with your expedited request, and I’m so glad everything met your expectations. We truly appreciate your recommendation and support! - Amrita
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Walter N.
Dec 3, 2025
Verified reviewI had a great time searching for an emerald at The Natural Emerald Company! I appreciated the detailed photos and information for each emerald. I liked being able to list and compare many emeralds at once. I found the whole process to be relaxing and fun without feeling any pressure. When I had a question, Lauren was a phone call away. She was very informative and helpful throughout the process! This is a site where you can study, compare, narrow down, agonize and finally choose and emerald (or a completed jewelry item,) at your own pace. I think I spent a couple of weeks in the process. This is something I would NOT have felt comfortable doing in my local jewelry shop. They are certainly very nice, but I would’ve felt like a PEST! If you decide to place an order with TNEC, I highly recommend reading through their education section. It helped me to narrow down and choose the perfect emerald by identifying all the varied attributes each emerald offered. Unfortunately, I cannot post a photo because I bought a loose emerald to place into an existing setting for my wife and it has not yet been set. I did once, gently place it into the ring and it looked MARVELOUS!
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Hi Walter, Thank you so much for sharing your experience! I’m thrilled to hear that you enjoyed exploring our emeralds and that the process felt relaxed and informative. It was a pleasure assisting you, and I’m so glad you found the perfect emerald. I’m sure it will look absolutely marvelous once it’s set, and we can’t wait to hear how your wife loves it! - Lauren
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Armando J.
Dec 2, 2025
Verified reviewStaff was quick to reply and to provide updates on the process. Delivery was also quicker than expected. Overall the ring looks amazing and the service was exceptional.
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Hi Armando, Thank you so much for your kind feedback! We’re delighted to hear that you’re happy with your ring and that it exceeded your expectations. It means a lot to us that you found our service exceptional. We hope your new piece brings you joy for years to come! - Neli
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Phil W.
Dec 2, 2025
Verified reviewVery accommodating, product is beautiful and as described. The process was simple, and I was kept well informed the entire time. The time between payment and receiving our items was very fast. Charlotte is awesome
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Hi Phil, Thank you so much for your kind words! I’m so happy to hear you love your items and that the process was smooth. It was a pleasure helping you, and I hope you enjoy your new pieces! - Charlotte
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Jennifer H.
Nov 30, 2025
Verified reviewJust received my purchase from The Natural Gemstone Company and to say I am pleased is an understatement. The ring is stunning! Working with Lauren on this one of a kind piece was great. She made the process easy despite not being there in person. She was extremely responsive to any questions I had and helped guide me through decision making about the piece with honest and professional feedback. Any anxiety I had around purchasing such an important piece online melted away with every interaction with her. Not only did I receive a gorgeous piece of jewelry but I got top notch service along with it.
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Hi Jennifer, Thank you so much for your wonderful review! I’m so happy to hear you love your ring and that the process felt easy and enjoyable. It was a pleasure helping bring your vision to life, and I hope your new piece brings you endless enjoyment and special memories! - Lauren
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Ro S.
Nov 26, 2025
Verified reviewA wonderful company to purchase beautiful jewelry from, and the customer service and follow-up are top notch!
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Hi, Thank you so much for your kind review! We’re thrilled to hear you’re happy with our jewelry and customer service. We truly appreciate your support! - Lauren
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Finn A.
Nov 25, 2025
Verified reviewThe ring, both gem and setting, are absolutely stunning and exactly what I was looking for! The quality of the sapphire itself as well as the information and instructions that came with it are exactly the kind of quality I was expecting. Charlotte in Client Services made the process smooth and easily understandable every step of the way. I will absolutely recommend these services to everyone I can!
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Hi Finn, Thank you so much for your kind words! I’m thrilled to hear that you love your ring and that the process was smooth and clear. It was a pleasure assisting you, and we truly appreciate your recommendation. We look forward to helping you again in the future! - Charlotte
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Jean S.
Nov 19, 2025
Verified reviewEverything was superb. Strongly recommend!!
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Hi Jean, Thank you so much for your kind words and recommendation! We’re thrilled that you had a superb experience. - Amrita
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Ad K.
Nov 15, 2025
Verified reviewThe stone is exceptional and so is the ring. I would never go anywhere else.
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Hi, Thank you so much for your kind words! We’re thrilled that you love your ring and stone. It means so much to hear you’d choose us again! - Lauren
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Angela C.
Nov 15, 2025
Verified reviewResponsive, accommodating to custom design, professional and personable. Gorgeous product!!!
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Hi Angela, Thank you so much for your wonderful feedback! We’re thrilled to hear you’re happy with your custom design and the final piece. - Katherine
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Alex T.
Nov 12, 2025
Verified reviewThe ring is stunning, customer service was perfect, and I'm very happy with the whole process. I highly recommend this company, especially for non traditional rings (no diamonds). There are few companies that work with stones other than diamonds for engagement rings, and none I've found with such a massive selection of high quality stones of almost every kind you can think of. Very happy. Thanks Neli!
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Hi Alex, hank you so much for your wonderful feedback! I’m delighted to hear you love your ring and had a great experience. It was a pleasure helping you find the perfect piece, and I look forward to hearing from you again in the future. - Neli
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Jo S.
Nov 11, 2025
Verified reviewNatural Sapphire Company are awesome and Lauren is amazing to work with. She makes everything so easy and fast. The necklace and ring I have purchased are gorgeous jewelry, no disappointments. Lauren presents professionally and has excellent customer service. It has been an absolute pleasure doing business with her and I will definitely be back in the future for more beautiful top shelf jewelry. Great job!
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Hi, Thank you so much for your kind words! I’m thrilled to hear you’re happy with your jewelry and enjoyed the experience. It was a pleasure assisting you, and I can’t wait to help you find more stunning pieces in the future! - Lauren
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