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Review Summary
Black Hills Gold receives high praise for its exceptional service and beautiful craftsmanship, providing a meaningful experience with heirloom items. Customers appreciate the prompt communication and thorough restoration, often highlighting the sentimental value of their purchases.
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Elaine W.
May 20, 2026
Spontaneous reviewThe people there are genuinely interested in providing you with the best service, product and any aftercare you made need. I had my ring restored after some damage and it looks brand new. They are a 15 out of 10
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Barb S.
May 14, 2026
Spontaneous reviewI have an heirloom piece of Black Hill gold with Tri color golds. I saw a petite ring with the green and pink leaves caught my eye. The ring I purchased has a meaning for me. I shared the same birthdate as my Mom and she was born in South Dakota. Our birth stone is a diamond, so two leaves with one small diamond!! Perfect love it!!🥰
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Kaitlin D.
Mar 7, 2026
Spontaneous reviewI lost my grandmother’s ring about a year after she passed away, and I was absolutely devastated. I reached out to this company hoping they might have any information about the ring, and that’s when Noah stepped in and went above and beyond to help me. He searched their archives to find the original design, even though it was no longer in production, and their factory recreated the ring for me and even engraved my grandma’s name inside the band. The ring was absolutely beautiful and looked just like my grandma's original one. Thank you, Noah, for your kindness and dedication. What you did was more than make a ring, you restored something meaningful to me, and because of you, I will always have a piece of my grandma with me.
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Clairone D.
Feb 15, 2026
Spontaneous reviewI had an old watch that needed repair and they were so kind. It didn't take too long at all (I had to mail it), and the watch is running well and is so shiny. Really a good experience. Thanks.
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Sierra P.
Feb 10, 2026
Spontaneous reviewBest place to get black hills gold and they go above and beyond and they are very friendly and i feel so sorry for them I bother them too much but this is my favorite place I do however wish I can go to South Dakota
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Brian J.
Dec 21, 2025
Spontaneous reviewNoah and the whole team at Black Hills Gold just rocks I got a Harley Black Hills Gold ring in 1986 Around the late nineties, some of the Black Around the wording came off and I sent it back and they fixed it with new Black enamel and sent it back Fast forward to 2025 and the Black enamel had come off in certain parts of the ring. By the way, I have worn this ring every day since I got it in 1986. Texted back and forth with Noah and sent the ring to South Dakota and got it back in a little over a week $40.00 was all I got charged Amazing work..very efficient and really quick service Thanks again Noah and crew Brian
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Joseph L.
Dec 20, 2025
Spontaneous reviewI was very impressed with all the help for my order...Noah who helped with expedite the shipping and also showing what I was to receive was professional and talking to him was a pleasure ...I would highly recommend to other people dealing with this company a pleasant experience in both quality and customer service thank you
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Kate G.
Dec 20, 2025
Spontaneous reviewShipped safely & arrived rapidly (and during busy Christmas shipping times!), beautifully made black hills gold rosary with crystal beads as shown online. Came with gorgeous box for gifting. Thank you for making a sentimental treasure. Happy holidays Landstrom’s!
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Brenda S.
Dec 18, 2025
Spontaneous reviewFive Gold Stars for Noah! After the Post Office verified my initial order was lost in transit, I contacted BHG. Noah was kind & helpful. He processed the replacement and kept me informed of each step. The item arrived yesterday and it's perfect. Many thanks to all involved in the resolution but especially to Noah!
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Lisa A.
Oct 8, 2025
Spontaneous reviewI am thrilled to have my ring repaired and restored perfectly! It has incredible sentimental value to me. Excellent customer service, friendly, listened and very prompt. The presentation of the return packaging added a special touch. Well done :)
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C. A.
Sep 16, 2025
Spontaneous reviewHad an Alaska ring with a salmon that was handed down from my grandfather to my father then to me and it was stolen. Black holds gold made me a ring they no longer produce so I can more carry the tradition on of passing this ring to another generation.
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Denise A.
Jul 16, 2025
Spontaneous reviewThe ring is not as stunning as the picture was. Sounds like it's fragile to wear with several activities.
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Aw T.
Jun 27, 2025
Spontaneous reviewprompt communication during the process. Beautiful work. The ring looks brand new!
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David A.
Jun 18, 2025
Spontaneous reviewI ordered the Gold Ring SKU#: B271630. It's a beautiful Ring, exactly as pictured on site. It was a very good experience and they were very helpful. The shipping was quick. Great company. Thank you very much!
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Colleen F.
Jun 12, 2025
Spontaneous reviewI have bought all my Black Hills Gold from this company. I had a ring with a yogo sapphire that I wanted placed in one of their ring mounts. The yogo was large requiring them to make a new ring mold for me. Noah helped me and was so wonderful to work with. The ring they made, seating my stone and is so beautiful. That stone needed to be mounted with Black Hills Gold! I would recommend their expertise and their products always. My other jewelry that is Black Hills Gold has stood the test of time...50 years and going! Very well made products and lovely!
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Carol S.
May 7, 2025
Spontaneous reviewI lost the diamond from my original wedding set from 33 years ago of Black Hills gold ( from a different company) and was devastated. Black Hills Gold worked with me every step of the way to explore my options and create the perfect new set that my husband and I both love for a reasonable cost. I hope I never lose it, but will definitely work with Black Hills Gold for any future purchases.
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Noah P.
May 2, 2025
Spontaneous reviewSite is easy to use and if you have questions the staff is friendly and very helpful! Definitely will recommend!
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S. H.
Apr 29, 2025
Spontaneous reviewBeautiful bracelet. Special order a size 8. Like a loose fitting, metal will bend.
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Katie A.
Apr 25, 2025
Spontaneous reviewI reached out to Black Hills Gold about a ring and necklace I was gifted about a decade ago. I wanted to have the ring resized and get a new chain for the necklace. When I emailed them, I was helped immediately, and it only took them a few days to fix and return my pieces once I sent them. The customer service was absolutely fantastic - very responsive and kind - and their prices are very reasonable. They cleaned my jewelry and sent them back in new boxes, and everything turned out beautifully. Ultimately, was a great experience, and I'm so glad I reached out. Will certainly continue to support this business.
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Chris W.
Mar 22, 2025
Spontaneous reviewBlackhillsgold.com is the ONLY retailer, physical location or online, that I trust to buy Black Hills gold. The quality is superb. Shipping is incredibly fast, especially the expedited. Customer service is unparalleled in their attention to detail. They actually care which is do rate these days. Thank you guys, again, for everything. Looking forward to getting her next gift from you guys!!
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