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Review Summary
The Natural Sapphire Company impresses with its extensive jewelry selection and exceptional customer service, particularly from Lauren and Amrita. Many customers appreciate the attentive, knowledgeable assistance and quick deliveries, enhancing their overall experience.
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Walter N.
Dec 3, 2025
Verified reviewI had a great time searching for an emerald at The Natural Emerald Company! I appreciated the detailed photos and information for each emerald. I liked being able to list and compare many emeralds at once. I found the whole process to be relaxing and fun without feeling any pressure. When I had a question, Lauren was a phone call away. She was very informative and helpful throughout the process! This is a site where you can study, compare, narrow down, agonize and finally choose and emerald (or a completed jewelry item,) at your own pace. I think I spent a couple of weeks in the process. This is something I would NOT have felt comfortable doing in my local jewelry shop. They are certainly very nice, but I would’ve felt like a PEST! If you decide to place an order with TNEC, I highly recommend reading through their education section. It helped me to narrow down and choose the perfect emerald by identifying all the varied attributes each emerald offered. Unfortunately, I cannot post a photo because I bought a loose emerald to place into an existing setting for my wife and it has not yet been set. I did once, gently place it into the ring and it looked MARVELOUS!
Reply from thenaturalsapphirecompany.com
Hi Walter, Thank you so much for sharing your experience! I’m thrilled to hear that you enjoyed exploring our emeralds and that the process felt relaxed and informative. It was a pleasure assisting you, and I’m so glad you found the perfect emerald. I’m sure it will look absolutely marvelous once it’s set, and we can’t wait to hear how your wife loves it! - Lauren
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Armando J.
Dec 2, 2025
Verified reviewStaff was quick to reply and to provide updates on the process. Delivery was also quicker than expected. Overall the ring looks amazing and the service was exceptional.
Reply from thenaturalsapphirecompany.com
Hi Armando, Thank you so much for your kind feedback! We’re delighted to hear that you’re happy with your ring and that it exceeded your expectations. It means a lot to us that you found our service exceptional. We hope your new piece brings you joy for years to come! - Neli
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Phil W.
Dec 2, 2025
Verified reviewVery accommodating, product is beautiful and as described. The process was simple, and I was kept well informed the entire time. The time between payment and receiving our items was very fast. Charlotte is awesome
Reply from thenaturalsapphirecompany.com
Hi Phil, Thank you so much for your kind words! I’m so happy to hear you love your items and that the process was smooth. It was a pleasure helping you, and I hope you enjoy your new pieces! - Charlotte
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Jennifer H.
Nov 30, 2025
Verified reviewJust received my purchase from The Natural Gemstone Company and to say I am pleased is an understatement. The ring is stunning! Working with Lauren on this one of a kind piece was great. She made the process easy despite not being there in person. She was extremely responsive to any questions I had and helped guide me through decision making about the piece with honest and professional feedback. Any anxiety I had around purchasing such an important piece online melted away with every interaction with her. Not only did I receive a gorgeous piece of jewelry but I got top notch service along with it.
Reply from thenaturalsapphirecompany.com
Hi Jennifer, Thank you so much for your wonderful review! I’m so happy to hear you love your ring and that the process felt easy and enjoyable. It was a pleasure helping bring your vision to life, and I hope your new piece brings you endless enjoyment and special memories! - Lauren
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Ro S.
Nov 26, 2025
Verified reviewA wonderful company to purchase beautiful jewelry from, and the customer service and follow-up are top notch!
Reply from thenaturalsapphirecompany.com
Hi, Thank you so much for your kind review! We’re thrilled to hear you’re happy with our jewelry and customer service. We truly appreciate your support! - Lauren
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Finn A.
Nov 25, 2025
Verified reviewThe ring, both gem and setting, are absolutely stunning and exactly what I was looking for! The quality of the sapphire itself as well as the information and instructions that came with it are exactly the kind of quality I was expecting. Charlotte in Client Services made the process smooth and easily understandable every step of the way. I will absolutely recommend these services to everyone I can!
Reply from thenaturalsapphirecompany.com
Hi Finn, Thank you so much for your kind words! I’m thrilled to hear that you love your ring and that the process was smooth and clear. It was a pleasure assisting you, and we truly appreciate your recommendation. We look forward to helping you again in the future! - Charlotte
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Jean S.
Nov 19, 2025
Verified reviewEverything was superb. Strongly recommend!!
Reply from thenaturalsapphirecompany.com
Hi Jean, Thank you so much for your kind words and recommendation! We’re thrilled that you had a superb experience. - Amrita
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Ad K.
Nov 15, 2025
Verified reviewThe stone is exceptional and so is the ring. I would never go anywhere else.
Reply from thenaturalsapphirecompany.com
Hi, Thank you so much for your kind words! We’re thrilled that you love your ring and stone. It means so much to hear you’d choose us again! - Lauren
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Angela C.
Nov 15, 2025
Verified reviewResponsive, accommodating to custom design, professional and personable. Gorgeous product!!!
Reply from thenaturalsapphirecompany.com
Hi Angela, Thank you so much for your wonderful feedback! We’re thrilled to hear you’re happy with your custom design and the final piece. - Katherine
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Alex T.
Nov 12, 2025
Verified reviewThe ring is stunning, customer service was perfect, and I'm very happy with the whole process. I highly recommend this company, especially for non traditional rings (no diamonds). There are few companies that work with stones other than diamonds for engagement rings, and none I've found with such a massive selection of high quality stones of almost every kind you can think of. Very happy. Thanks Neli!
Reply from thenaturalsapphirecompany.com
Hi Alex, hank you so much for your wonderful feedback! I’m delighted to hear you love your ring and had a great experience. It was a pleasure helping you find the perfect piece, and I look forward to hearing from you again in the future. - Neli
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Jo S.
Nov 11, 2025
Verified reviewNatural Sapphire Company are awesome and Lauren is amazing to work with. She makes everything so easy and fast. The necklace and ring I have purchased are gorgeous jewelry, no disappointments. Lauren presents professionally and has excellent customer service. It has been an absolute pleasure doing business with her and I will definitely be back in the future for more beautiful top shelf jewelry. Great job!
Reply from thenaturalsapphirecompany.com
Hi, Thank you so much for your kind words! I’m thrilled to hear you’re happy with your jewelry and enjoyed the experience. It was a pleasure assisting you, and I can’t wait to help you find more stunning pieces in the future! - Lauren
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Ellen B.
Nov 10, 2025
Verified reviewLauren & the Natural Emerald Company team did an amazing job crafting a custom setting for my truly unique emerald. Their customer service was top notch - including accommodating visits from both me & sister in law. The stone exceeded its picture as did the final ring. I cannot say enough about my experience
Reply from thenaturalsapphirecompany.com
Hi Ellen, Thank you so much for your wonderful review! It was such a pleasure helping you create a custom setting for your beautiful emerald, and I’m thrilled to hear that both the stone and the final ring exceeded your expectations. It was lovely welcoming you and your sister-in-law, and I’m so glad you enjoyed the experience. We look forward to helping you with future creations! - Lauren
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Adam K.
Nov 8, 2025
Verified reviewThe stone is exceptional and so is the ring. I would never go anywhere else
Reply from thenaturalsapphirecompany.com
Hi Adam, Thank you so much! I’m thrilled to hear that you love your ring and the stone. We look forward to creating more special pieces for you in the future! - Lauren
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Gina T.
Nov 7, 2025
Verified reviewI was browsing the web with anything of rubs and found this website. They have lots of rubs item. I saw this partial piece of earing and started to look into it. I decided to get and received it fast (international). The earing very pretty, is the size I'm looking for.
Reply from thenaturalsapphirecompany.com
Hi Gina, Thank you so much for your kind review! We’re delighted to hear that you found the perfect earrings and that your international delivery arrived quickly. Enjoy your beautiful new piece! - Neli
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Kris H.
Nov 6, 2025
Verified reviewI bought a pair of earrings from them with the help of Sasha Hiruni. She's a great and very reliable agent. It's my first time to buy a customized jewelry, a pair of yellow sapphire held in rose gold basket and hooks, plus engraved initials. I love them so much! I wear them all the time at work.
Reply from thenaturalsapphirecompany.com
Hi Kris, Thank you so much for your kind words! I’m so happy to hear that you love your custom yellow sapphire earrings and that they turned out just as you envisioned. It was a pleasure helping you create such a special piece. I’m thrilled you enjoy wearing them every day! - Sasha
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Kalyani S.
Nov 4, 2025
Verified reviewExceptional service and gorgeous, high quality gemstones and jewelry. I absolutely love my ring purchased from them.
Reply from thenaturalsapphirecompany.com
Hi Kalyani, Thank you so much for your wonderful feedback! We’re thrilled to hear that you love your ring and had such a great experience with us! - Amrita
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Igor M.
Nov 4, 2025
Verified reviewThe collaboration with Mrs. Lauren very pleasant. Her products are very beautiful
Reply from thenaturalsapphirecompany.com
Hi Igor, Thank you so much! It was a pleasure working with you. I’m so happy you loved the products. - Lauren
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Ella E.
Oct 31, 2025
Verified reviewI'm very happy with my purchase--I bought an emerald necklace with a customized setting. Excellent service and beautiful, well-crafted jewelry. The Natural Emerald Company was very responsive and made the changes to their setting just as I had requested. Also, a shout-out to Katherine, who was so patient and pleasant in answering all my questions throughout the process.
Reply from thenaturalsapphirecompany.com
Hi, Thank you so much for your wonderful review! It was truly a pleasure helping you create your custom emerald necklace. I’m so happy to hear you love the final piece and had a great experience throughout the process. Your kind words mean so much. Thank you for choosing The Natural Emerald Company! - Katherine
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Lori P.
Oct 30, 2025
Verified reviewThis is one of the best companies! I have purchased 3 rings from them and each one is exquisite. Lauren is wonderful to work with and makes it so easy.
Reply from thenaturalsapphirecompany.com
Hi Lori, Thank you so much for your kind words! It’s always a pleasure working with you, and I’m thrilled to hear that you love all three of your rings. - Lauren
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Bruce S.
Oct 29, 2025
Verified reviewThis is my third purchase from The Natural Sapphire Company. That says a lot. I worked with Charlotte, who was incredibly patient in presenting multiple renderings of rings with multiple gem choices. She was very knowledgeable and also took into consideration my concerns and my feedback. In the end, she worked with me and the design team to modify a ring design to my liking, and the final product is absolutely beautiful! Thank you Charlotte and to The Natural Sapphire Company for coming through once again!
Reply from thenaturalsapphirecompany.com
Hi Bruce, Thank you so much for your wonderful review and continued trust! It was a pleasure working with you again, and I’m thrilled we could create the perfect ring together. We look forward to assisting you again in the future. - Charlotte
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