Reviews for Spasalon.us

Total: 1 386 reviews since 29/01/2016

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4.2

Based on 27 reviews from the last 12 months

  • 82%
  • 11%
  • 2%
  • 2%
  • 3%

icon sparkle Review Summary

The brand offers a vast selection of salon and spa replacement parts, with an easy-to-navigate website and affordable prices. Many appreciate the efficient service and prompt shipping.

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  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
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  • Heather S.

    Jul 26, 2026

    Verified review
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    I was super frustrated trying to find this part, and a sales associate found it for me. I truly appreciate it. If it works, I'll even be more appreciative.

  • Robert W.

    Jul 26, 2026

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    Order two chairs on June 28 th and money was taken off my credit card,called July 10th and they had not been processed or ordered. Very poor business and customer service. Never had I ever had money taken off and no email confirming order and tracking items. I am working without shampoo chairs while you have had my money for almost two weeks before you put in my order. Praying they come in soon and are what I expected 🙏

    Reply from Spasalon.us

    I hope this message finds you well. We’ve been reaching out to you through several channels—emails, texts, and phone calls—in order to update you about your order. To move forward with processing your order, we kindly ask that you give us a call at your earliest convenience. We apologize for any inconvenience this may have caused and look forward to assisting you soon. Thank you for your attention to this matter!

    Reply from Robert W.

    I am so disappointed in the way my order has been handled. It is borderline criminal. I have received this email fine with no explanation or warning the chairs were not available. No phone calls no Compensation no explanation on why we are just finding out since June 28th .

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  • Laurel C.

    Jun 26, 2026

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    Everything I've ordered from the site comes as described and expected. I appreciate the vast selection of replacement parts for my salon and spa equipment.

  • Javier M.

    Jun 26, 2026

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    Easy to order, you have all the parts I need at an affordable price.

  • Guojin T.

    May 23, 2026

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    Good luck

  • Vicky W.

    May 13, 2026

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    Love the service , shipping it quick , order week day get it by the weekend .

  • Henry P.

    May 12, 2026

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    Havent recieved our product!

    Reply from Spasalon.us

    Hi there, Thank you for bringing this to our attention. We’re sorry to hear that you haven’t received your product and understand how frustrating that can be. Please check your email for the tracking infor. Thank you for your understanding. spasalon team

  • Margaret M.

    Apr 12, 2026

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    Delighted to have found this site to replace a remote for my pedicure chair

  • Gloria C.

    Apr 2, 2026

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    Easy to navigate the website and make purchases quickly. Can’t wait to get my order soon

  • Sari V.

    Mar 24, 2026

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    Veru good

  • Ayako K.

    Mar 21, 2026

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    Very helpful. Great communication.

  • Griselda L.

    Feb 25, 2026

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    I have not received the sink yet.

    Reply from Spasalon.us

    Hi Griselda , We’re truly sorry to hear that you haven't received your sink yet. We understand how frustrating this must be. Please contact us to pay for your order before we can process its shipment. Thank you for your patience! SpaSalon.us

  • P. D.

    Feb 23, 2026

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    It OK

  • Carolyn B.

    Feb 18, 2026

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    Easy to navigate and checkout was easy.

  • Peter L.

    Feb 14, 2026

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    The girl help me with the order is very sweet!

  • Vera T.

    Jan 20, 2026

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    Excellent customer service. Thank you very much.

  • Renu S.

    Jan 15, 2026

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    I was able to find what I was looking for with no problem. Customer service is excellent, and I would recommend SpaSalon's products.

  • Deloris M.

    Jan 13, 2026

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    I never received the order. I'm planning to report it to my bank.

    Reply from Spasalon.us

    Hello, We're truly sorry to hear that you did not receive your order and understand how frustrating this situation must be for you. We tried to email and call you many times to confirm your order but couldn't get in touch. Please reach out to our customer service team at your earliest convenience so we can assist you further and work towards a resolution. Thank you for bringing this to our attention. Best regards. spasalon team

  • Tammy H.

    Jan 13, 2026

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    Very good service Highly recommend ..

  • Matt c D.

    Jan 13, 2026

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    So far, great!

Reviews displayed in chronological order

About Spasalon.us

SpaSalon.us

Since 2004, SpaSalon.us has been the e-commerce market leader in spa salon equipment sales and services. They are the US’s most visited independent equipment website and expect to completely monopolize the spa industry by reaching out to the medical spa industry in a short future. The business provide every spa/salon business owner with the most up to date, designer, efficient, practical and safe equipment and supplies to help them become successful business owners as well as educate and support them along the way. They support the free market ideology. What that means is connecting suppliers in the direct line of price competition so that their customers can get the best price. Their online shopping experience with integrity has been the core value.

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5805 State Bridge Rd Ste G247 , Johns Creek 30097

www.spasalon.us Health and beauty
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