Review Summary
The brand offers a vast selection of salon and spa replacement parts, with an easy-to-navigate website and affordable prices. Many appreciate the efficient service and prompt shipping.
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Heather S.
Jul 26, 2026
Verified reviewI was super frustrated trying to find this part, and a sales associate found it for me. I truly appreciate it. If it works, I'll even be more appreciative.
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Robert W.
Jul 26, 2026
Verified reviewOrder two chairs on June 28 th and money was taken off my credit card,called July 10th and they had not been processed or ordered. Very poor business and customer service. Never had I ever had money taken off and no email confirming order and tracking items. I am working without shampoo chairs while you have had my money for almost two weeks before you put in my order. Praying they come in soon and are what I expected 🙏
Reply from Spasalon.us
I hope this message finds you well. We’ve been reaching out to you through several channels—emails, texts, and phone calls—in order to update you about your order. To move forward with processing your order, we kindly ask that you give us a call at your earliest convenience. We apologize for any inconvenience this may have caused and look forward to assisting you soon. Thank you for your attention to this matter!
Reply from Robert W.
I am so disappointed in the way my order has been handled. It is borderline criminal. I have received this email fine with no explanation or warning the chairs were not available. No phone calls no Compensation no explanation on why we are just finding out since June 28th .
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Laurel C.
Jun 26, 2026
Verified reviewEverything I've ordered from the site comes as described and expected. I appreciate the vast selection of replacement parts for my salon and spa equipment.
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Javier M.
Jun 26, 2026
Verified reviewEasy to order, you have all the parts I need at an affordable price.
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Guojin T.
May 23, 2026
Verified reviewGood luck
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Vicky W.
May 13, 2026
Verified reviewLove the service , shipping it quick , order week day get it by the weekend .
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Henry P.
May 12, 2026
Verified reviewHavent recieved our product!
Reply from Spasalon.us
Hi there, Thank you for bringing this to our attention. We’re sorry to hear that you haven’t received your product and understand how frustrating that can be. Please check your email for the tracking infor. Thank you for your understanding. spasalon team
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Margaret M.
Apr 12, 2026
Verified reviewDelighted to have found this site to replace a remote for my pedicure chair
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Gloria C.
Apr 2, 2026
Verified reviewEasy to navigate the website and make purchases quickly. Can’t wait to get my order soon
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Sari V.
Mar 24, 2026
Verified reviewVeru good
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Ayako K.
Mar 21, 2026
Verified reviewVery helpful. Great communication.
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Griselda L.
Feb 25, 2026
Verified reviewI have not received the sink yet.
Reply from Spasalon.us
Hi Griselda , We’re truly sorry to hear that you haven't received your sink yet. We understand how frustrating this must be. Please contact us to pay for your order before we can process its shipment. Thank you for your patience! SpaSalon.us
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P. D.
Feb 23, 2026
Verified reviewIt OK
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Carolyn B.
Feb 18, 2026
Verified reviewEasy to navigate and checkout was easy.
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Peter L.
Feb 14, 2026
Verified reviewThe girl help me with the order is very sweet!
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Vera T.
Jan 20, 2026
Verified reviewExcellent customer service. Thank you very much.
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Renu S.
Jan 15, 2026
Verified reviewI was able to find what I was looking for with no problem. Customer service is excellent, and I would recommend SpaSalon's products.
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Deloris M.
Jan 13, 2026
Verified reviewI never received the order. I'm planning to report it to my bank.
Reply from Spasalon.us
Hello, We're truly sorry to hear that you did not receive your order and understand how frustrating this situation must be for you. We tried to email and call you many times to confirm your order but couldn't get in touch. Please reach out to our customer service team at your earliest convenience so we can assist you further and work towards a resolution. Thank you for bringing this to our attention. Best regards. spasalon team
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Tammy H.
Jan 13, 2026
Verified reviewVery good service Highly recommend ..
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Matt c D.
Jan 13, 2026
Verified reviewSo far, great!
Reviews displayed in chronological order