Customer reviews for spasalon.us

Customer reviews

• 4 / 5

  

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  Good

  Review of 12/14/21, following an experience of 12/11/21 by A A. *

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• 5 / 5

  

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  very good

  Review of 12/10/21, following an experience of 11/26/21 by A A. *

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• 4 / 5

  

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  The site was easy to get through user friendly and the finance application was simple.

  Review of 12/10/21, following an experience of 11/26/21 by A A. *

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• 5 / 5

  

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  Easy website to use. I contacted customer service to ensure the product was available before ordering, Bryon was extremely helpful and courteous. The product has not yet shipped but so far I am impressed with my experience.

  Review of 12/10/21, following an experience of 11/18/21 by A A. *

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• 5 / 5

  

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  Sales department was very helpful in ordering lurch motor for pedicure seat to replace a motor that doesn't exist any longer.

  Review of 12/10/21, following an experience of 10/27/21 by A A. *

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• 5 / 5

  

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  Website was easy to navigate as well as placing the order

  Review of 12/10/21, following an experience of 10/22/21 by A A. *

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• 4 / 5

  

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  I just made an order, When I receive it I will be able to talk about something.

  Review of 12/10/21, following an experience of 11/8/21 by A A. *

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• 5 / 5

  

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  The website is very easy to navigate

  Review of 12/10/21, following an experience of 11/10/21 by A A. *

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• 5 / 5

  

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  Very good customer service and very helpful in answering questions.

  Review of 12/10/21, following an experience of 10/29/21 by A A. *

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• 5 / 5

  

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  Speaks English and Vietnamese Phuc help me verify exact item needed and quick

  Review of 12/10/21, following an experience of 11/9/21 by A A. *

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• 5 / 5

  

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  Great Customer Service!

  Review of 12/10/21, following an experience of 10/24/21 by A A. *

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• 5 / 5

  

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  Excellent

  Review of 12/10/21, following an experience of 10/25/21 by A A. *

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• 5 / 5

  

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  I like the easier way to get the parts

  Review of 12/10/21, following an experience of 11/5/21 by A A. *

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• 5 / 5

  

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  Your site is very easy to navigate and I love all the items and prices!

  Review of 12/10/21, following an experience of 10/27/21 by A A. *

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• 5 / 5

  

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  Customer service is great and easy. I would recommend them to anyone who is looking to buy salon products and spa chair.

  Review of 12/10/21, following an experience of 11/22/21 by A A. *

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• 5 / 5

  

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  Always very helpful, quick shipping, and highly recommend for great prices!

  Review of 12/10/21, following an experience of 9/8/21 by A A. *

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• 5 / 5

  

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  It was easy to look for what I was needing.

  Review of 12/10/21, following an experience of 9/9/21 by A A. *

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• 5 / 5

  

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  So far so good

  Review of 12/10/21, following an experience of 8/23/21 by A A. *

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• 5 / 5

  

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  Good easy site .

  Review of 12/10/21, following an experience of 9/22/21 by A A. *

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• 5 / 5

  

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  Great customer service, easy navigation!

  Review of 12/10/21, following an experience of 9/1/21 by A A. *

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• 5 / 5

  

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  Excellent communication and support :)

  Review of 12/10/21, following an experience of 9/17/21 by A A. *

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• 5 / 5

  

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  Wide selection and latest models, easy shopping and quick fast service.

  Review of 12/10/21, following an experience of 10/7/21 by A A. *

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• 5 / 5

  

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  Pleasant voice. And very helpful.

  Review of 12/10/21, following an experience of 8/9/21 by A A. *

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• 5 / 5

  

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  Very good company to do business with.

  Review of 12/10/21, following an experience of 8/13/21 by A A. *

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• 5 / 5

  

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  Very nice service

  Review of 12/10/21, following an experience of 8/9/21 by A A. *

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• 5 / 5

  

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  Easy and good price

  Review of 12/10/21, following an experience of 8/25/21 by A A. *

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• 1 / 5

  

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  I've had problems with the sink hoses, couple of months ago bought new parts, they are already falling apart. Water spraying everywhere. Spent another $100 Yesterday to replace them again. I will look into replacing the whole set up from another company.

  Review of 12/10/21, following an experience of 9/26/21 by A A. *

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• 5 / 5

  

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  So easy to place orders , great service

  Review of 12/10/21, following an experience of 8/30/21 by A A. *

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• 1 / 5

  

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  I have ordered 5 backrest cover for toepia gx color orange…before I order I ask them make sure they have the color and they said yes…I paid them full amount…and one month later I didn’t receive it…I call them and asked why I still didn’t receive yet…they said they don’t have the color ( orange) they tell me buy different color or buy full set of different colors…. I said I don’t want it because I just need the backrest cover…I have no choice they make me buy the whole thing with different color…I said ok and buy it and pay full amount…and I keep waiting waiting one more month I still didn’t receive my order…I just call them ask they said my order still work on it….why why…first they liar to me they have color…and now take my money they don’t want to send out my order…. I think they very very bad service…..My first order from 5/10 until now I didn’t receive…I’m happy for services….

  Review of 12/10/21, following an experience of 7/26/21 by A A. *

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  Answer by spasalon.us

  

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  We received your order paid in full on Aug. 3rd. Depends on stocks orders might be up to 3 weeks before shipment, stated in the invoice. Your order is scheduled to ship out this week. We will email you the tracking soon. We need times to process orders. Thank you for understanding and sorry for any inconvenience that might cause you.

• 5 / 5

  

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  So far very thing has been great. I haven’t received my order yet, but so far so good.

  Review of 12/10/21, following an experience of 7/14/21 by A A. *

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• 5 / 5

  

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  The representative who help me is very experience, fast, and courteous.

  Review of 12/10/21, following an experience of 7/27/21 by A A. *

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• 5 / 5

  

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  Very easy to order

  Review of 12/10/21, following an experience of 7/5/21 by A A. *

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• 5 / 5

  

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  Returning Customer. This should tell you plenty.

  Review of 12/10/21, following an experience of 7/18/21 by A A. *

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• 4 / 5

  

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  Wish there was clearer description on shipping time frame.

  Review of 12/10/21, following an experience of 7/29/21 by A A. *

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• 5 / 5

  

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  THEY WERE ABLE TO FIND JUST WHAT I NEEDED AT THE BEST PRICE

  Review of 12/10/21, following an experience of 7/12/21 by A A. *

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• 5 / 5

  

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  oooo

  Review of 12/10/21, following an experience of 7/15/21 by A A. *

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• 2 / 5

  

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  It says no shipping if no liftgate. I was charged 85.00 for something that will be sent by mail. shipping costs more than the item

  Review of 12/10/21, following an experience of 7/7/21 by A A. *

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  Answer by spasalon.us

  

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  You had selected to pay $85 using liftgate service. We just removed it per your request. Once again we appreciate your business.

• 5 / 5

  

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  Very fast and prompt service.

  Review of 12/10/21, following an experience of 7/30/21 by A A. *

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• 5 / 5

  

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  I ordered my pedicure chair online after hours and called up customer service the next day and they were able to help me with my order to Expedite the shipment for me to meet my needs. I am happy with their quick response. Overall happy with the service.

  Review of 12/10/21, following an experience of 7/28/21 by A A. *

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• 5 / 5

  

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  Love it ! Great prices and serivice .

  Review of 12/10/21, following an experience of 7/2/21 by A A. *

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• 5 / 5

  

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  Good service .easy, quick

  Review of 12/10/21, following an experience of 6/15/21 by A A. *

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• 5 / 5

  

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  No problem placing order

  Review of 12/10/21, following an experience of 6/14/21 by A A. *

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• 5 / 5

  

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  Fast service

  Review of 12/10/21, following an experience of 6/22/21 by A A. *

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• 5 / 5

  

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  000000

  Review of 12/10/21, following an experience of 6/13/21 by A A. *

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• 5 / 5

  

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  They have all.u need

  Review of 12/10/21, following an experience of 6/23/21 by A A. *

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• 5 / 5

  

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  Great selection and price. Easy to navigate site.

  Review of 12/10/21, following an experience of 6/29/21 by A A. *

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• 5 / 5

  

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  oooo

  Review of 12/10/21, following an experience of 6/20/21 by A A. *

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• 5 / 5

  

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  Everything was easy to find. I shopped around for this same table and this place has the lowest price on a particular table.

  Review of 12/10/21, following an experience of 6/15/21 by A A. *

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• 4 / 5

  

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  Website was very simple, got my order done in 10 min! Will definitely buy from you guys again

  Review of 12/10/21, following an experience of 7/2/21 by A A. *

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• 5 / 5

  

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  Mr. Byron excellent attention.

  Review of 12/10/21, following an experience of 6/22/21 by A A. *

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• 5 / 5

  

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  Excellent in finding exactly what i needed

  Review of 12/10/21, following an experience of 6/6/21 by A A. *

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• 5 / 5

  

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  Exelente

  Review of 12/10/21, following an experience of 6/26/21 by A A. *

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• 5 / 5

  

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  Navigation through the site was very easy and customer service was excellent.

  Review of 12/10/21, following an experience of 6/1/21 by A A. *

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• 5 / 5

  

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  Very easy to place my order Have ordered from this site for awhile now. Won’t order from anywhere else

  Review of 12/10/21, following an experience of 5/19/21 by A A. *

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• 5 / 5

  

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  Very good, great service! Easy and efficient.

  Review of 12/10/21, following an experience of 5/28/21 by A A. *

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• 5 / 5

  

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  So happy I came across their site! Had all the spa things I have been searching for!

  Review of 12/10/21, following an experience of 5/28/21 by A A. *

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• 1 / 5

  

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  I still havent gotten all the stuff i ordered and i got a huge set of stairs i didnt order

  Review of 12/10/21, following an experience of 5/24/21 by A A. *

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  Answer by spasalon.us

  

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  I am not sure what your concern would be. Please contact us at 678 753 4135 so we can help.

• 5 / 5

  

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  Ordering with the sales department and Byron was very smooth and efficient. It was nice that the products were in stock and will ship out as soon as possible. We will always continue to give our business for our items needed for our pedicure chairs in our business to spa salon Five star review was excellent doing business with spa salon

  Review of 12/10/21, following an experience of 5/21/21 by A A. *

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• 5 / 5

  

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  Easy to find items

  Review of 12/10/21, following an experience of 5/30/21 by A A. *

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• 5 / 5

  

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  Best customer service ever. Love my products.

  Review of 12/10/21, following an experience of 5/24/21 by A A. *

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• 5 / 5

  

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  They were very helpful to make sure I get the right part and how to check out and if I had any question. They mad me me fell like I could ask. Did not have to wait for a reply.

  Review of 12/10/21, following an experience of 5/26/21 by A A. *

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• 1 / 5

  

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  It has been a month since I ordered a jet and they keep giving me the run around on why it hasn’t shipped. Every time I call it’s a different excuse and they are lying. They said it has now shipped but there isn’t a tracking number. And they “emailed the tracking number again” but there still is no verification of a number. Do not order from this place. I’m pretty sure it’s all a scam.

  Review of 12/10/21, following an experience of 5/17/21 by A A. *

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  Answer by spasalon.us

  

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  I see your order has been shipped tracking https://wwwapps.ups.com/etracking/tracking.cgi?tracknum=1Z94Y04E0398127339&requester=ST/trackdetails This is not a scam. Sorry if there is any misunderstanding.

• 5 / 5

  

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  Had what I needed and shipped it fast!

  Review of 12/10/21, following an experience of 5/27/21 by A A. *

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• 5 / 5

  

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  SpaSalons . us was wonderful , professional and very efficient in completing our order ! Byron , the SpaSalon . us representative could not have been more helpful and we could not be happier with our choice ! Will buy again from SpaSalon . us ! Heather Pleasants , *** ******** *** *** ** *** ******** *** ******** *** *** ***

  Review of 12/10/21, following an experience of 5/10/21 by A A. *

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• 3 / 5

  

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  Good

  Review of 12/10/21, following an experience of 5/1/21 by A A. *

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• 5 / 5

  

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  Lisa T is excellent,, customer service and fast delivery 👏

  Review of 12/10/21, following an experience of 5/11/21 by A A. *

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• 5 / 5

  

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  It was great

  Review of 12/10/21, following an experience of 5/11/21 by A A. *

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• 5 / 5

  

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  Always a great experience. We have placed several orders with SpaSalon.us. Very pleased with their products and service.

  Review of 12/10/21, following an experience of 5/11/21 by A A. *

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• 5 / 5

  

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  Great description of product and easy ordering! Excited to add this to my salon!!

  Review of 12/10/21, following an experience of 5/6/21 by A A. *

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• 5 / 5

  

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  Excellent

  Review of 12/10/21, following an experience of 4/30/21 by A A. *

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• 5 / 5

  

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  Spasalon has all the items I needed for my salon. It is a one stop shop has items with clear descriptions. Will shop again!

  Review of 12/10/21, following an experience of 5/1/21 by A A. *

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• 5 / 5

  

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  easy to find items on the website. Easy to track my orders.

  Review of 12/10/21, following an experience of 5/15/21 by A A. *

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• 5 / 5

  

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  good

  Review of 12/10/21, following an experience of 4/30/21 by A A. *

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• 5 / 5

  

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  Thank you anyway

  Review of 12/10/21, following an experience of 4/30/21 by A A. *

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• 5 / 5

  

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  Very good

  Review of 12/10/21, following an experience of 4/26/21 by A A. *

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• 5 / 5

  

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  Excellent customer service

  Review of 12/10/21, following an experience of 4/19/21 by A A. *

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• 5 / 5

  

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  very good

  Review of 12/10/21, following an experience of 4/30/21 by A A. *

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• 4 / 5

  

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  Site was easy to navigate.

  Review of 12/10/21, following an experience of 4/23/21 by A A. *

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• 5 / 5

  

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  Excellent

  Review of 12/10/21, following an experience of 4/19/21 by A A. *

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• 4 / 5

  

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  It was good and had talked to Byron prior that was a big help

  Review of 12/10/21, following an experience of 4/20/21 by A A. *

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• 5 / 5

  

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  The website is easy to navigate. Lots of great information is included. I look forward to talking with customer service about details of my order soon

  Review of 12/10/21, following an experience of 4/22/21 by A A. *

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• 5 / 5

  

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  I am pleased with the customer service that was provided. I contacted SpaSalon.US on Monday inquiring about an item that I really wanted but it was out of stock at every salon company I reached out to. Chuck took my information and said he'd find out if the item was in stock. Two days later I received a text from Chuck stating that the item was in stock! He assisted me with the check out process and answered all of my questions thoroughly. Thanks to Chuck I was able to place my order for the item I really wanted :)

  Review of 12/10/21, following an experience of 3/25/21 by A A. *

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• 4 / 5

  

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  Easy to deal with.

  Review of 12/10/21, following an experience of 4/15/21 by A A. *

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• 5 / 5

  

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  Very good pricing

  Review of 12/10/21, following an experience of 4/6/21 by A A. *

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• 4 / 5

  

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  The credit card fee is a joke.

  Review of 12/10/21, following an experience of 4/14/21 by A A. *

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• 5 / 5

  

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  Can't wait to get my new pedicure chair. The site was easy to use & informative.

  Review of 12/10/21, following an experience of 4/14/21 by A A. *

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• 5 / 5

  

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  Easy ordering!

  Review of 12/10/21, following an experience of 4/19/21 by A A. *

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• 4 / 5

  

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  Had exactly what I needed.

  Review of 12/10/21, following an experience of 4/19/21 by A A. *

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• 5 / 5

  

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  This is first time ordering Very easy processing!

  Review of 12/10/21, following an experience of 3/26/21 by A A. *

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• 5 / 5

  

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  Very professional staff. I always have an amazing experience with spasalon.us.

  Review of 12/10/21, following an experience of 3/25/21 by A A. *

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• 5 / 5

  

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  Just ordered the tulip 2 pedicure chair with LED too! Can't wait to try it out! So beautiful!

  Review of 12/10/21, following an experience of 4/15/21 by A A. *

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• 5 / 5

  

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  Website is an easy shopping set up! Just ordered yesterday and not yet received my chair, but ordering was easy

  Review of 12/10/21, following an experience of 4/8/21 by A A. *

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• 4 / 5

  

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  It was good, had a bit of trouble navigating through the site. Good experience, nonetheless.

  Review of 12/10/21, following an experience of 3/23/21 by A A. *

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• 5 / 5

  

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  Navigation was easy. Can't wait to use my new chairs.

  Review of 12/10/21, following an experience of 3/24/21 by A A. *

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• 5 / 5

  

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  Very good

  Review of 12/10/21, following an experience of 3/20/21 by A A. *

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• 5 / 5

  

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  Customer service was very friendly and helpful

  Review of 12/10/21, following an experience of 3/17/21 by A A. *

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• 5 / 5

  

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  Great sight

  Review of 12/10/21, following an experience of 3/18/21 by A A. *

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• 5 / 5

  

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  Very pleasant to work with

  Review of 12/10/21, following an experience of 3/16/21 by A A. *

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• 5 / 5

  

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  Easy to order and good price .

  Review of 12/10/21, following an experience of 3/24/21 by A A. *

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• 5 / 5

  

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  Good quality and fast shipping

  Review of 12/10/21, following an experience of 3/15/21 by A A. *

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