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Excellent first time order on website
Review of , following an experience of by MEREDITH Q. *
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The customer service was top of the line. I was having an issue with my e-check and someone gave me a call expeditiously to complete my order. I would definitely order from them again.
Review of , following an experience of by CHARMAINE GEM C.
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The web is good and easy understand
Review of , following an experience of by ANH N.
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Very helpful and very kind!
Review of , following an experience of by ISRAEL C. *
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Great Attendance
Review of , following an experience of by JERRY N.
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Excellent
Review of , following an experience of by SCOTTY N.
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Just awesome
Review of , following an experience of by KELLEY H.
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good and nice
Review of , following an experience of by ABU ABUBAKAR UMAR TRADING L.L.C T.
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The best sell very nice Lisa , only one thing when i paid my credits card she didn’t tell me 3% charge .
Review of , following an experience of by HENRY K.
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There is a variety of products to choose from, they are prompt as well
Review of , following an experience of by CARRI B.
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Thank you for the kind, quick and accurate information of the person being consulted.
Review of , following an experience of by EUNICE K.
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Excelente servicio, ya he utilizado antes los equipos y son de excelente calidad. Garantizados
Review of , following an experience of by ISABEL M.
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I am trying to repair a used Sanijet Pedicure chair I bought. Very helpful, and reply back quickly with help answering questions. They also remember me.
Review of , following an experience of by S CANDER S.
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I was looking for replacement pedicure leather for our chairs and found this site. They were more than helpful to find what we need. Highly recommend this company.
Review of , following an experience of by KATLYN L. *
*Pseudonymized data at the request of the author
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Great service
Review of , following an experience of by RUTHE K. *
*Pseudonymized data at the request of the author
Answer by spasalon.usFlagDear Axelle M. We are happy that you received great service by our dedicated staff. Generally, reviews of 4 or 5 stars are given when customers receive this level of service. Therefore, we would appreciate it if you consider increasing your review accordingly.
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Byron was very helpful! Super easy process.
Review of , following an experience of by KIMBERLY B.
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Easy process. Great selection
Review of , following an experience of by SHAWN H.
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Just ordered, but good so far.
Review of , following an experience of by JAMIE H.
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So far so good.
Review of , following an experience of by LIAM D. *
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Easy to find matching pieces of furniture.
Review of , following an experience of by KIM B.
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Very helpful in finding the right equipment for our specific needs.
Review of , following an experience of by CELESTE L.
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Had a hard time ordering and seeing pricing due to the CHAT button and could chat or remove it.
Review of , following an experience of by JOYCE F.
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Great experience!! I had several questions about the furniture I purchased and Byron found the answers, called me back in a timely manner and helped me complete the sale. Very helpful and efficient!!
Review of , following an experience of by WHITNEY L.
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Decent customer service Still haven't received product yet just ordered
Review of , following an experience of by LAURENCE R. *
*Pseudonymized data at the request of the author
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Always fast shipping and equipment is good
Review of , following an experience of by CAROLINE B.
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Site was easy to use
Review of , following an experience of by SARAH P.
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I don't receive my order yet but so far the transaction and communication is good.
Review of , following an experience of by HUYEN T.
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Amazing company to work with for your spa needs.
Review of , following an experience of by JEANNA M. *
*Pseudonymized data at the request of the author
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Byron was super patient and gave wonderful customer service
Review of , following an experience of by VENESSA S.
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Very easy process! Beautiful equipment
Review of , following an experience of by ALICIA MARIE R.
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Forgot the mans name ,excellent service a d knew exactly what I needed when describing part for spa chair, and lisa excellent in completing my order. thank you Glamour Salon n Spa. Kevin Shanley
Review of , following an experience of by KEVIN S.
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The web site was easy to navigate. I did receive immediate email confirmation and receipts.
Review of , following an experience of by REBECCA J.
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SpaSalon made the process easy and answered all of our questions. We will now see how long it takes and proceed with rating once we have received it.
Review of , following an experience of by CHRIS B.
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Efficient and response Customer service!!
Review of , following an experience of by NATHALIE H.
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I haven’t gotten my products yet but the check out process was seamless.
Review of , following an experience of by JUSTINA N.
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easy to buy from them
Review of , following an experience of by ADRIANA I. *
*Pseudonymized data at the request of the author
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Lov3 the site
Review of , following an experience of by MEGAN M. *
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Quick fast and easy
Review of , following an experience of by DUY S.
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Good service.
Review of , following an experience of by PHAN T.
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On time and on point. Very helpful!
Review of , following an experience of by VIET N. *
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easy for me i knew what i wanted and you guys was highly recommended.
Review of , following an experience of by MIAYANA J.
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Great, fast service
Review of , following an experience of by EMILY S.
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I am from Canada and had absolutely no problem ordering the part I needed. top notch service!
Review of , following an experience of by DALE S.
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Excellent
Review of , following an experience of by HUY N.
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Super easy to order and get financed
Review of , following an experience of by LIDIA Z. *
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Easy to use this website, fast check out, the e-receipt came right the way. The price with discount is reasonable. So exciting to see the coming items.
Review of , following an experience of by ANH P. *
*Pseudonymized data at the request of the author
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A bit expensive but site is vwry easy to work with.
Review of , following an experience of by RONALD B.
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Great customer service.
Review of , following an experience of by DOUGLASANN M.
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Do not hesitate! You are in the right place. :) Highly recommend!! Byron is seriously the best! Thank you so much for all of your help. I truly appreciate your time, patience, and extraordinary customer service. Above and beyond.
Review of , following an experience of by MONIKA G.
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Staff is very helpful to identify the right parts. Order processing is slower than a snail. I would have give it more star if shipping wasn’t that slow. Pricing is a bit on the high side.
Review of , following an experience of by ANTHONY T. *
*Pseudonymized data at the request of the author
Answer by spasalon.usFlagI'm glad you were able to take advantage of our knowledgeable staff in order to find the parts you need. Regarding the time it takes to process an order, our delivery time is about 10 business days (or 1 to 3 weeks) as is indicated on our website and it looks like your order will adhere to that timeframe. Finally, we always try to have the lowest prices available but we do offer price matches if you happen to find something somewhere else for less. If this has helped to clarify some of the things which may have initially seemed inadequate to you, maybe you will consider revising your review to 4 or 5 stars.
Answer by Anthony TFlagThe lead time for 10 business days was for large items like spa chair. That’s two weeks! If 10 business days is the standard processing time for every item then I will take my business elsewhere. Time is everything in this business and when we need a parts if it’s small shouldn’t take more than a few days to process. It seems your business arrangement for pickup with the shipper is the problem.
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Easy and affordable!
Review of , following an experience of by ASHLEE G.
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Fast easy check out. And found exactly what I needed
Review of , following an experience of by ELYSE P.
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Quick and easy.
Review of , following an experience of by JIM F.
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Great prices. Easy checkout
Review of , following an experience of by ERIN B.
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Customer service rep Byron very nice and helpful the buying process was very easy!
Review of , following an experience of by DIAMOND S.
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Excellent and found the webpage easily to navigate to complete the order in a timely manner.
Review of , following an experience of by ANGEL A.
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The site is easy to navigate and prices are nice compare to other sites I’ve browsed.
Review of , following an experience of by DE'SONDRA M.
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Navigation on site was easy
Review of , following an experience of by ALLYSSA W. *
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One of the easiest websites I’ve used to navigate through salon products
Review of , following an experience of by MYACA J.
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Great service, great prices
Review of , following an experience of by ROGER C.
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Very good
Review of , following an experience of by TUAN N. *
*Pseudonymized data at the request of the author
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I was unsure on the part I needed so I messaged the company and they were quick to respond and affirm that was the correct replacement part for our pedicure chair
Review of , following an experience of by JESSICA L.
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Every thing was easy to order. And fast customer services
Review of , following an experience of by PHUONG T.
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Easy to order, will see how it is once shipped
Review of , following an experience of by RANDI T. *
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Byron is awesome!
Review of , following an experience of by BRITTANY P.
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Service client super j'ai adoré le contact avec Byron 😊
Review of , following an experience of by TANKOU C. *
*Pseudonymized data at the request of the author
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Very difficult to purchase from this company
Review of , following an experience of by SCOTT P.
Answer by spasalon.usFlagYour first order payment was declined due to the payment issue. But you then contacted us to pay for it. We appreciate your business.
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The best
Review of , following an experience of by MARCELA P.
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This is my first time ordering from this company. The price is a little bit higher than other places but I like the free shipping.
Review of , following an experience of by JACKIE V.
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So far excellent service
Review of , following an experience of by MARCIA K.
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the website is very to easy to order, I have rec'd my order yet, so I don't know how delivery would be.
Review of , following an experience of by BING Z.
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Was easy to order and the process was simple. Thanks
Review of , following an experience of by ROBERT G.
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This websitr it very easy to maneuver very highly recommended. The customer service representative was very helpful respectful fast and efficient with answers and help. The order After over very efficientness well and fast highly recommend the company spa salon not the first time I purchase with them and I will always give a five star.
Review of , following an experience of by PERLA F.
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Friendly, very helpful, fast process!
Review of , following an experience of by COLLEEN M.
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Very easy to move through site for ordering.
Review of , following an experience of by MELISSA S.
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Good chatting , detail my oder
Review of , following an experience of by LAN D. *
*Pseudonymized data at the request of the author
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I have been using SalonSpa.us for years when acquiring different products and equipment for my salon and day spa. Their prices are reasonable for the quality products they sell and the customers service has always been spot on. I would have ordered the wrong item in my most recent purchase of a replacement part, but called and was kindly redirected to the right part within minutes. Sales and service have always been knowledgeable. Shipping has always been rapid.
Review of , following an experience of by LAURA E.
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fast more convenience and the price no hide
Review of , following an experience of by AN D.
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The online shopping experience was easy and simple. Just awaiting My order now
Review of , following an experience of by ALEXIS M. *
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Finding my part was fairly easy. I typed the number in and the product popped up. I just ordered it today so I have no idea how fast I will get it I assume it will fit the numbers matched. I can let you know more later so far so good.
Review of , following an experience of by KELLEY G.
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I love how easy it was to place an order and get a quick response
Review of , following an experience of by JOEWANDA P.
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Customer service very good 👍
Review of , following an experience of by HOI T.
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Very good
Review of , following an experience of by HUY N.
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Good
Review of , following an experience of by ANTHONY R.
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very good
Review of , following an experience of by LOAN T.
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The site was easy to get through user friendly and the finance application was simple.
Review of , following an experience of by SHAWNA C. *
*Pseudonymized data at the request of the author
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Great Customer Service!
Review of , following an experience of by CHASITY H.
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Easy website to use. I contacted customer service to ensure the product was available before ordering, Bryon was extremely helpful and courteous. The product has not yet shipped but so far I am impressed with my experience.
Review of , following an experience of by DIANE B.
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Speaks English and Vietnamese Phuc help me verify exact item needed and quick
Review of , following an experience of by HUU D.
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Very good customer service and very helpful in answering questions.
Review of , following an experience of by MATTHEW T.
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I like the easier way to get the parts
Review of , following an experience of by CONNIE K.
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I just made an order, When I receive it I will be able to talk about something.
Review of , following an experience of by OLENA B.
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Sales department was very helpful in ordering lurch motor for pedicure seat to replace a motor that doesn't exist any longer.
Review of , following an experience of by MARK S.
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Your site is very easy to navigate and I love all the items and prices!
Review of , following an experience of by SMITH C.
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Website was easy to navigate as well as placing the order
Review of , following an experience of by DENISE G.
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Excellent
Review of , following an experience of by TUAN T.
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The website is very easy to navigate
Review of , following an experience of by TIFFANY S.
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Customer service is great and easy. I would recommend them to anyone who is looking to buy salon products and spa chair.
Review of , following an experience of by BUNTHEUM L.
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Great customer service, easy navigation!
Review of , following an experience of by SHAHNAZ M.
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Good easy site .
Review of , following an experience of by JENNIFER J.
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Wide selection and latest models, easy shopping and quick fast service.
Review of , following an experience of by ANNESHA D.
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It was easy to look for what I was needing.
Review of , following an experience of by PENNY P.
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Very good company to do business with.
Review of , following an experience of by RICHARD J.
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Pleasant voice. And very helpful.
Review of , following an experience of by GHGEE B.
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Excellent communication and support :)
Review of , following an experience of by HUY B.
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Very nice service
Review of , following an experience of by MINH L.
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I've had problems with the sink hoses, couple of months ago bought new parts, they are already falling apart. Water spraying everywhere. Spent another $100+ Yesterday to replace them again. I will look into replacing the whole set up from another company.
Review of , following an experience of by DIANE M.
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So far so good
Review of , following an experience of by HEATHER J.
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Always very helpful, quick shipping, and highly recommend for great prices!
Review of , following an experience of by REBECCA H.
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Easy and good price
Review of , following an experience of by MILENA M.
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So easy to place orders , great service
Review of , following an experience of by AMANDA B.
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I ordered my pedicure chair online after hours and called up customer service the next day and they were able to help me with my order to Expedite the shipment for me to meet my needs. I am happy with their quick response. Overall happy with the service.
Review of , following an experience of by SITHA D. *
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Very fast and prompt service.
Review of , following an experience of by TAM V.
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THEY WERE ABLE TO FIND JUST WHAT I NEEDED AT THE BEST PRICE
Review of , following an experience of by ALEJANDRA B. *
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So far very thing has been great. I haven’t received my order yet, but so far so good.
Review of , following an experience of by CATHARINE H. *
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The representative who help me is very experience, fast, and courteous.
Review of , following an experience of by JALON W. *
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Very easy to order
Review of , following an experience of by DILLAN B. *
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Returning Customer. This should tell you plenty.
Review of , following an experience of by ONIE Z. *
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I have ordered 5 backrest cover for toepia gx color orange…before I order I ask them make sure they have the color and they said yes…I paid them full amount…and one month later I didn’t receive it…I call them and asked why I still didn’t receive yet…they said they don’t have the color ( orange) they tell me buy different color or buy full set of different colors…. I said I don’t want it because I just need the backrest cover…I have no choice they make me buy the whole thing with different color…I said ok and buy it and pay full amount…and I keep waiting waiting one more month I still didn’t receive my order…I just call them ask they said my order still work on it….why why…first they liar to me they have color…and now take my money they don’t want to send out my order…. I think they very very bad service…..My first order from 5/10 until now I didn’t receive…I’m happy for services….
Review of , following an experience of by TIERRA R. *
*Pseudonymized data at the request of the author
Answer by spasalon.usFlagWe received your order paid in full on Aug. 3rd. Depends on stocks orders might be up to 3 weeks before shipment, stated in the invoice. Your order is scheduled to ship out this week. We will email you the tracking soon. We need times to process orders. Thank you for understanding and sorry for any inconvenience that might cause you.
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It says no shipping if no liftgate. I was charged 85.00 for something that will be sent by mail. shipping costs more than the item
Review of , following an experience of by KADIN G. *
*Pseudonymized data at the request of the author
Answer by spasalon.usFlagYou had selected to pay $85 using liftgate service. We just removed it per your request. Once again we appreciate your business.