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Review Summary
Mediatorlawgroup is described as a reassuring first step for people dealing with debt, with teams that explain the process clearly and take time to answer questions. Customers often mention feeling at ease, listened to, and treated personally rather than like a case file.
Team expertise
"Really helpful and explained everything in great detail"
"Excellent customer service"
"Excelente servicio, muy cordial"
Responsiveness
"I am writing to share some feedback regarding my recent experience with your team. Each representative that I spoke to was professional, friendly,…"
I am writing to share some feedback regarding my recent experience with your team. Each representative that I spoke to was professional, friendly, and very thorough with explaining all the details of your services. I truly appreciate the excellent communication I received.
"The staff was very friendly and very understanding about my needs. Also they were very knowledgeable about what I was needing and what the best…"
The staff was very friendly and very understanding about my needs. Also they were very knowledgeable about what I was needing and what the best solution would be for my case.
"Excellent service and very professional. I appreciate the help. Everything was done in a timely manner as well."
Friendliness & courtesy
"Excellent service. Thank you so much. Appreciate."
"Very patient, professional and had all the answers to my questions. The whole team were fabulous."
"Very friendly and informative service"
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A. A.
Feb 16, 2023
Verified reviewJust starting. All is good so far.
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A. A.
Feb 12, 2023
Verified reviewI have been extremely satisfied with all the personnel that I have talked with. Looking forword to getting out of debt.
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A. A.
Feb 12, 2023
Verified reviewGer8888888
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A. A.
Feb 12, 2023
Verified reviewIt was very clear and very understanding is what will be the procedures thank you very much you have been very wonderful I'm not very good at writing letters or anything but thank you very much I look forward to working with you all and getting my debts paid I want to thank you from the bottom of my heart
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A. A.
Feb 12, 2023
Verified reviewGer8888888889
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A. A.
Jan 27, 2023
Verified reviewThey have some wonderful people working for them who are very friendly and pleasant to tallk with. They made us feel very much at ease; and we felt the assurance that they cared about us in helping us accomplish what we needed. We would very much recommend Mediator Law Group....Thank You! Terry, Dillion and Kim
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A. A.
Jan 27, 2023
Verified reviewEveryone was very helpful
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Jan 19, 2023
Verified reviewMediator was very much helpful, this is a great service, everything was handled professionally and throughty. Terry made us feel welcomed and at ease. I would recommend this service to anyone.
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Jan 17, 2023
Verified reviewit was very detailed and a lot too remember but I am excited to get started and have this done and build my credit back up too a positive. Everybody I talked too today was very helpful . Looking forward to consolidating all my bills its really been stressful for me
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A. A.
Jan 10, 2023
Verified reviewExpedient, professional, and reliable.
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A. A.
Jan 10, 2023
Verified reviewOutstanding. Was a bit overwhelming. Carter King was very good and reassuring. Almondo spoke way too fast and not clearly. Desmond was also reassuring.
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Jan 7, 2023
Verified reviewIt was almost carefree it’s like everything is done for you , all you have to do is answer questions ! And do a lil paperwork !
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Jan 4, 2023
Verified reviewIt was heartwarming to know that there are groups like you to help people like me. I want to commend Terry and Jelly for being so patient and understanding since this is my first time . You can never sense any annoyance in their part even if I have to ask questions repeatedly.. love them for making me feel at ease and truly helped me with all my questions without any judgement.. terry even have some suggestions about other things since I can sense that we are in the same age group and Jelly on the other hand since she is from the same country as I am and they are allowed to talk to us in our native language made things easier for me to understand and I felt so comfortable with her . Kudos to both Terry and Jelly and to the whole group .. May God bless you guys and I wished you all good health, and more success for your firm .. again ty for your help and looking forward for a good relationship bet me and u guys .. again ty
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A. A.
Dec 24, 2022
Verified reviewTerry was awesome explained everything
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Dec 23, 2022
Verified reviewI was told I would get a cancellation notice to send to my present debt resolution company and I never received it.
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Dec 23, 2022
Verified reviewI have to say with it being as a difficult process as it is, they have made it easier for me for sure. Look forward to getting thru this.
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A. A.
Dec 10, 2022
Verified reviewExcellent Great job I love you all for helping me through this process 💜 ❤️ God bless you all always ❤️ 🙏
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Dec 9, 2022
Verified reviewI would recommend them to others.
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Dec 3, 2022
Verified reviewMy client services representative was absolutely wonderful and made me feel very much at ease about trusting mtydebt resolution to Mediator Law group, PC, he was most friendly and kind, please give this man a raise! By the way, I am late filling out this survey. so he is the man to whom I spoke right sater Thanksgiving! (I had a broken keyboard, sorry!)
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A. A.
Dec 2, 2022
Verified reviewVery well done, everyone explained thing so that I understood the program.
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