mediatorlawgroup.com

Customer reviews for mediatorlawgroup.com

4.9 / 5 1

Calculated from 80 reviews obtained over the last 12 months

391 reviews since 07/06/2019

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Customer reviews

  • 5 / 5 1
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    I am so relieved and excited to be working with Mediator Law Group. From my first consultation to assess my debt and eligibility to going over the contract in detail and finally receiving a warm and complete welcome, MLG has given me hope towards becoming debt free after years of not knowing how to approach it and being stressed and overwhelmed month after month. I am finally optimistic about my financial future again.

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  • 5 / 5 1
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    5 star

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  • 5 / 5 1
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    The customer service was outstanding with everyone. Bo was absolutely the best. Bo understood my extreme situation I am facing, helped find a solution, and then surprisingly which Bo didn't necessarily have to do became a listener something I needed at the time. Thank you so much Bo you helped give me some light at the end of a very dark tunnel!!

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  • 5 / 5 1
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    Excellent

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  • 5 / 5 1
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    The service is awesome. Ali was so sweet and patient with me. He explained things to me and made sure I understood.

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  • 5 / 5 1
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    She was very helpful and detailed. She answered all my questions.

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  • 5 / 5 1
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    Everything was great!

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  • 5 / 5 1
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    Thank you so much Bania so taking the time and explaining everything in full detail.

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  • 5 / 5 1
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    Excellent choice. Thanks.

    Review of , following an experience of by *

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  • 5 / 5 1
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    Easy and smooth process with representation if needed

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  • 5 / 5 1
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    SEEM TO KNOW WHAT THEY ARE DOING

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  • 5 / 5 1
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    Nice, caring people who were very helpful.

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  • 4 / 5 1
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    Good but lengthy

    Review of , following an experience of by *

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  • 5 / 5 1
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    Customer service is great. they work with you to get you the best deal possible. They guide you through the process to make the best choice for you, making sure you don't set yourself up for failure.

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  • 3 / 5 1
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    It was great when i started i was ablevto deal with BO but when i called back they told me icould not deal with her any longer i neednot likr that

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  • 4 / 5 1
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    They were very thorough in explaining the program to the point of repeating over and over the goals of the program and my particular interests.

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  • 5 / 5 1
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    Great service my go to person Noah took the time to explain and go over everything that I needed to know.

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  • 5 / 5 1
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    I was very happy with getting a call by accident from this company. The Representative,saw that I was doing business with a different company that was in a lawsuit with 7 different states, attorney general. Very pleased with her help.

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  • 5 / 5 1
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    Above Excellent and beyond! Thank you do much for all your help! Michele was amazing with staying on with me to explain every detail of the offer. Thank you again.

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  • 5 / 5 1
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    Noah showed a real concern to build the BEST solution to my issue. With his help he found a Debt Relief I was paying a company to resolve an issue and a Law Firm to get a resolution without any progress. In working with him I am saving $250.00 a month with the feeling that I will be helped.

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  • 5 / 5 1
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    Everyone that I have encountered has been very helpful, informative, understanding, and compassionate. It is so refreshing in this day and time to have the opportunity to experience this type of excellent customer service. Thank you very much!

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  • 5 / 5 1
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    Ok this better work

    Review of , following an experience of by *

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  • 5 / 5 1
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    It was an easy transition. They knew I needed help and they tried their best to make it come true. Which is more than I can say about other companies. I feel at ease that I will be dead free in 3 years. I want to thank you for your help and if I need help later on I know that I can count on you to help me and not just push me to one side. Thank you again.

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  • 5 / 5 1
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    Excellent Customer Services from both Essence and Wally who explained the policy/ contract to me. I would highly recommend Mediator Law Group to my family and friends. Great work!

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  • 5 / 5 1
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    Friendly, they took their time to really expain the process.

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  • 5 / 5 1
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    Great!!!

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  • 5 / 5 1
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    Unknown at this time ,but you all was courteous

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  • 5 / 5 1
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    Awesome intro to their services.Truly genuine people and very professional, transparent. I hope that the goals we discussed are met in a timely fashion. Thanks guys for your help and trusting in me.

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  • 5 / 5 1
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    The evaluation process of my debt situation was very thorough and helpful. I feel better knowing that my debt situation will be resolved as I find new employment and embark on a new year.

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  • 5 / 5 1
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    Very helpful

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  • 5 / 5 1
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    Excellent service. Friendly staff. Well informed. When I had finished talking to Michele and Wally I felt like they really cared and wanted to help. I felt like part of the family.

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  • 5 / 5 1
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    The representatives left no questions unanswered. Very informative and hopeful for our financial success.

    Review of , following an experience of by

  • 5 / 5 1
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    Essence was just amazing!!!!

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  • 5 / 5 1
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    To:. Mediator Law Group....... You literally made my day on 12/6/23. What a GREAT Christmas present ! I was 'truly' blessed!' My mind will certainly 'rest' a lot easier! I BELIEVE in paying my debts; but it probably would have taken me a long time to rectify the problem! Thank you so much for the expertise, patience and understanding of 'Bo and 'Wally' I am TRULY grateful and excited to take this journey of becoming debt free 'once again' ! I am eternally grateful ! Sincerely, Pamella C Johnson Very good, great service ! I would recommend !

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  • 5 / 5 1
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    The team took their time to work with me.

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  • 5 / 5 1
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    Juan went above and beyond the call of duty. He was kind, professional and yet understanding our Our. situation Great guy !

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  • 5 / 5 1
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    I received all the information needed to make an informed decision for myself

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  • 5 / 5 1
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    We appreciated the assistance to set up this debt consolidation program. It was pretty easy to complete the process and the staff was very professional and helpful.

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  • 5 / 5 1
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    Understanding and kind

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  • 5 / 5 1
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    They were very helpful, informative and reassuring. I felt a lot of stress fall off my shoulders.

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  • 5 / 5 1
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    It was fast to enroll. Everything was explained for understanding

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  • 5 / 5 1
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    Tiffany is an excellent person. She went above and beyond her call to help me. While she was talking and explaining about what happened in my situation she knew immediately I was not being taken of legally and professionally. She walked me through each process explaining all the way. I am pretty sure that young lady saved me from being scammed. Thank you Tiffany for your help.

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  • 5 / 5 1
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    Very good great service

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  • 5 / 5 1
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    Friendly,knowledgeable, and to the point..Ready to help you get back in track

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  • 5 / 5 1
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    Very friendly and informative and straight to the point and knowledgeable

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  • 4 / 5 1
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    good customer service

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  • 5 / 5 1
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    I tried to communicate with the credit companies and seek a solution. But everything was a dead end. I tried other lenders to consolidate only denied because to much debt. This company attempted to do the same and immediately saw my dilemma. We others say no they say “We Can Help”. Help get you out of debt and help you get ways to restore your credit and say out of debt. They Can, They throughly explain and answer all question’s. A great Team of professional people.

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  • 5 / 5 1
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    Wonderful. I am extremely grateful

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  • 5 / 5 1
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    Great customer service!

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  • 3 / 5 1
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    While the personnel are very nice a d polite, it is very hard for those of us that are hearing impaired to understand My hearing has degraded greatly since I was in P.I.

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    Answer by mediatorlawgroup.com
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    Our agents are trained to be nice and polite. Thank you for letting us know the agent you spoke with accomplished these goals.

  • 5 / 5 1
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    VERY PROFESSIONAL, THEY ANSWERED ALL MY QUESTIONS

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  • 5 / 5 1
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    Excellent service. Everything was explained and questions were fully answered. I feel comfortable that Mediator Law Group has my situation in control and will assist me in resolving my debt problem. I was impressed with the initial time spent in explaining the benefits of signing with Mediator Law Group and the representative was very professional in setting up my program. I look forward to working with them.

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  • 5 / 5 1
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    The service has been excellent.

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  • 5 / 5 1
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    very good meeting well explained and friendly service

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  • 5 / 5 1
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    On the first call I had a very pleasant conversation with Crystal. She was very thorough and answered all of my questions. She explained the process very well and she is someone I recommend working with. Glen, he was awesome as well. Very patient and understanding since the day that I signed up, I had a baby that needed my full attention and he waited patiently for me. I look forward to continue working with the team and being debt free.

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  • 5 / 5 1
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    trying to find Michele she is great she is and I as a senior enjoyed I am an very old salesperson and she was GREAT

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  • 5 / 5 1
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    Very professional and And great attention to detail.

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  • 5 / 5 1
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    Very knowledgeable

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  • 5 / 5 1
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    The guy was very helpful. He answered all my questions and let me know what I needed to know!

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  • 5 / 5 1
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    The person who helped me was Patient and thorough

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  • 4 / 5 1
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    Very efficient and quick enrollment. Staff friendly and understanding

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  • 5 / 5 1
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    You gave great service

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  • 5 / 5 1
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    The process was organized and easy Thank you !

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  • 5 / 5 1
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    Very good Jackie was very concerned about my case.

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  • 5 / 5 1
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    Awesome!

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  • 5 / 5 1
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    It is easy to keep in contact. They explained the process well.

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  • 5 / 5 1
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    Very helpful and very nice. Really enjoyed Joyce helping me out

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  • 5 / 5 1
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    5 Mr. Ryan, Mr. Des and Mr. Wally were all nice and professional gentlemen. They were a pleasure to talk to. YJ

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  • 5 / 5 1
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    Great and very helpful

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  • 5 / 5 1
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    It was nice to talk to everyone

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  • 5 / 5 1
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    The service is excellent. They explain everything really good . They make you feel comfortable when talking to them.

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  • 5 / 5 1
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    Excellent just getting to know the family that I'm beginning to be with hope they understand it can help me as much as possible Mr Carter thank you and the other guys that I talk to also

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  • 4 / 5 1
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    Mariane was very helpful, I asked to speak a littie slower and she did. I look forward in working with Mediator Law Group/

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  • 5 / 5 1
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    Very helpful team members at this firm.

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  • 4 / 5 1
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    Joyce was very good, could understand, Seco d lady could not understand at all, today Mr Flores was pleasant to talk too and understand

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  • 5 / 5 1
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    Everyone that I spoke too , were wonderful and answered every question that I had ! Looking forward to working with you all !

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  • 5 / 5 1
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    Very nice and professional Jackie help me out a lot to understand my right as individuals and know how I feel to be in a hardship I want to thank the team for everything.

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  • 5 / 5 1
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    Good

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  • 5 / 5 1
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    Good

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  • 5 / 5 1
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    Good

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  • 4 / 5 1
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    Everything went smoothly. I was very happy about everything. Everything was explained right up front with no maybe or i will have to check on that.

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  • 5 / 5 1
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    Excellant

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  • 5 / 5 1
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    Sign up and approval process very thorough and not stressful.

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  • 5 / 5 1
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    So far I love this new family that I have joined! Everyone is so nice and helpful. Thank you

    Review of , following an experience of by

  • 5 / 5 1
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    since I just start with you 4/3/2023. I like all of the people that I spoke with on the phone. at least I could understand what you were saying with out have to have it repeated only once or twice. every one was very nice on the phone. I think it will be great doing business with them. so that's all I can say for now as I just started.

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  • 5 / 5 1
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    Everyone was pleasant, articulate, informative and specific regarding the process and responding to any questions. I will recommend friends and associates to them for debt management.

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  • 4 / 5 1
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    So far so good

    Review of , following an experience of by *

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  • 5 / 5 1
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    Not knowing what I was getting into at first, sorta worried me . After talking with Bo it really made sense for me to make the move to get rid of my debt.

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  • 5 / 5 1
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    Every one was awesome

    Review of , following an experience of by *

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  • 5 / 5 1
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    I know they are working hard for me and I can't wait to see my credit score go up again.

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  • 5 / 5 1
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    Good

    Review of , following an experience of by *

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  • 5 / 5 1
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    Just starting. All is good so far.

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  • 5 / 5 1
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    It was very clear and very understanding is what will be the procedures thank you very much you have been very wonderful I'm not very good at writing letters or anything but thank you very much I look forward to working with you all and getting my debts paid I want to thank you from the bottom of my heart

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  • 5 / 5 1
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    Ger8888888

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  • 5 / 5 1
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    I have been extremely satisfied with all the personnel that I have talked with. Looking forword to getting out of debt.

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  • 5 / 5 1
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    Ger8888888889

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  • 5 / 5 1
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    They have some wonderful people working for them who are very friendly and pleasant to tallk with. They made us feel very much at ease; and we felt the assurance that they cared about us in helping us accomplish what we needed. We would very much recommend Mediator Law Group....Thank You! Terry, Dillion and Kim

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  • 5 / 5 1
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    Everyone was very helpful

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  • 5 / 5 1
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    Mediator was very much helpful, this is a great service, everything was handled professionally and throughty. Terry made us feel welcomed and at ease. I would recommend this service to anyone.

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  • 5 / 5 1
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    it was very detailed and a lot too remember but I am excited to get started and have this done and build my credit back up too a positive. Everybody I talked too today was very helpful . Looking forward to consolidating all my bills its really been stressful for me

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  • 5 / 5 1
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    Outstanding. Was a bit overwhelming. Carter King was very good and reassuring. Almondo spoke way too fast and not clearly. Desmond was also reassuring.

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  • 5 / 5 1
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    Expedient, professional, and reliable.

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  • 5 / 5 1
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    It was almost carefree it’s like everything is done for you , all you have to do is answer questions ! And do a lil paperwork !

    Review of , following an experience of by

  • 5 / 5 1
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    It was heartwarming to know that there are groups like you to help people like me. I want to commend Terry and Jelly for being so patient and understanding since this is my first time . You can never sense any annoyance in their part even if I have to ask questions repeatedly.. love them for making me feel at ease and truly helped me with all my questions without any judgement.. terry even have some suggestions about other things since I can sense that we are in the same age group and Jelly on the other hand since she is from the same country as I am and they are allowed to talk to us in our native language made things easier for me to understand and I felt so comfortable with her . Kudos to both Terry and Jelly and to the whole group .. May God bless you guys and I wished you all good health, and more success for your firm .. again ty for your help and looking forward for a good relationship bet me and u guys .. again ty

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  • 5 / 5 1
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    Terry was awesome explained everything

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  • 3 / 5 1
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    I was told I would get a cancellation notice to send to my present debt resolution company and I never received it.

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  • 5 / 5 1
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    I have to say with it being as a difficult process as it is, they have made it easier for me for sure. Look forward to getting thru this.

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  • 5 / 5 1
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    Excellent Great job I love you all for helping me through this process 💜 ❤️ God bless you all always ❤️ 🙏

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  • 5 / 5 1
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    I would recommend them to others.

    Review of , following an experience of by

  • 5 / 5 1
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    My client services representative was absolutely wonderful and made me feel very much at ease about trusting mtydebt resolution to Mediator Law group, PC, he was most friendly and kind, please give this man a raise! By the way, I am late filling out this survey. so he is the man to whom I spoke right sater Thanksgiving! (I had a broken keyboard, sorry!)

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  • 5 / 5 1
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    Very well done, everyone explained thing so that I understood the program.

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  • 5 / 5 1
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    Great service, polite to me and is very good that I found u guys,, I was running out of things to do to help myself and I hope that this helps me better than evet!!!🙏👍👍💯

    Review of , following an experience of by

  • 4 / 5 1
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    Monthly payment date was different than I had written down- however that was cleared up . No concerns or issues at this time- I now have peace of mind. Thanks.

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  • 5 / 5 1
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    Very welcoming!

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  • 4 / 5 1
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    Very helpful and knowledgeable.

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  • 5 / 5 1
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    Friendly, fast, and efficient. The intake process, even though it goes to three different people, is thorough and efficient. They go to great lengths to make sure that you understand every part of the process, and what is expected of each party in the contract.

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  • 4 / 5 1
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    Professional and caring.

    Review of , following an experience of by

  • 5 / 5 1
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    MLGPC Reps, Terry, Glen and Dillion are better than aspirin!!!!

    Review of , following an experience of by

  • 5 / 5 1
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    Cool and efficient.

    Review of , following an experience of by

  • 5 / 5 1
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    I would like Bonita that help me yesterday call me so I can reset my password for this because I'm having trouble I just sent off the paperwork you needed it should be in the mail by November 14th

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  • 5 / 5 1
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    I wouldn't say they were most helpful in helping me establish what I needed to get debt free right now but I'm having trouble with my passwords that I haven't had any help yet getting this issue resolved so I'm waiting till Wednesday to get back with them

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  • 5 / 5 1
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    Very informative and not condescending attitudes. Very professional and helpful.

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  • 4 / 5 1
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    Very nice folks. Very helpful and informative. The documents to e-sign were a bit glitchy, but finally made it through them all.

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  • 5 / 5 1
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    This has been a surprisingly good experience. Everyone has shown compassion towards the issues that I’ve been through. The firm was professional while adding a little humor as well l. I give them 5 stars easily!

    Review of , following an experience of by *

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  • 5 / 5 1
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    Surprised to get the call for one thing ,usually get an annoying spam call i appreciate the help

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  • 5 / 5 1
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    Very nice helpful staff!!! Highly recommend

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  • 5 / 5 1
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    Very good service nice helpful staff!!

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  • 4 / 5 1
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    Your service has been very helpful.. a burden llifted. I voted high but I feel it's just that only Jesus is the only perfect person. Thank you. I hope I did good at the bank. ddh

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  • 5 / 5 1
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    Great!!

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  • 5 / 5 1
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    Excellent customer service. Talked to Charles Bradley, he was helpful and encouraging.

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  • 5 / 5 1
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    Happy and fortunate spoken to in layman's terms

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  • 5 / 5 1
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    all my questions were answer, i had a good experience

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  • 5 / 5 1
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    Very professional Michelle was the angel that I prayed fir last night

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  • 5 / 5 1
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    Like I said earlier Michelle and Camille are angel full of hope and prayers. Very professional and compassionate workers.

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  • 5 / 5 1
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    I have been through 3 companies that promised to help me eliminate my debt and have gotten better service in the 1.5 days since I opened my account than I did with all of the other companies combined. What a waste of 3 years!

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  • 5 / 5 1
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    Very helpful to where they'll explain to every detail and they understand you. Life happens, and thank you..

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  • 4 / 5 1
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    Just started, so my review is not quiet sure yet. I am feeling quite certain I am doing the right thing

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  • 5 / 5 1
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    Great I would recommend them

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  • 5 / 5 1
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    Outstanding

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  • 5 / 5 1
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    He was very helpful, very thorough & took time to explain the details in entirety

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  • 5 / 5 1
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    Very Helpful and knowledgeable Each person I talked to was ready to help and welcome me to the company.

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  • 5 / 5 1
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    Customer CARE was the best I've had. Knowledgable, detailed and quick at processing lots of data. Thanks for a smooth, comprehensive and caring process.

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  • 5 / 5 1
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    Excellent

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  • 4 / 5 1
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    Nice and smooth no problems

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  • 4 / 5 1
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    Everything was great nice and smooth

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  • 5 / 5 1
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    It was very thorough and complete. Any questions i had were answered

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  • 4 / 5 1
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    SEEMS TO BE VERY THROUGH, LITTLE SCARY SEEMS TO BE TO GOOD TO BE TRUE, BUT THE PROCESS AND NUMBERS SPEAK FOR THEM SELF

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  • 3 / 5 1
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    None

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  • 5 / 5 1
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    Terry, Dylan, June and CJ has great customer support and was very patient with me in answering all my questions.

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  • 5 / 5 1
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    From the start, Terry was such a big help with my account!1 Very patient!!

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  • 5 / 5 1
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    Great, l wish l would have known about Mediator Group PC sooner Great customer service and good people

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  • 5 / 5 1
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    Really helpful in solving and answering my needs.

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  • 5 / 5 1
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    Great

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  • 5 / 5 1
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    Everyone was absolutely wonderful that I worked with today getting me set up. Noah, Nikki and Desmond made this a great experience.

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  • 5 / 5 1
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    Excellent I feel that I have partnered with a firm that will have my back as it provide me access to information and provide detailed progress reports

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  • 5 / 5 1
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    Very good

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  • 5 / 5 1
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    Very nice and informative … absolutely best customer service

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  • 5 / 5 1
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    What a wonderful representative Crystal Harrington is! The attention to detailing how the program works was bar none the best explanation!! All of my questions were answered thoroughly. My anxiety was gone by the end of the call. She truly is an asset to the firm. Everyone from Glen to the welcoming team showed the utmost respect and personal attention in a stressful situation as it is. I am beyond satisfied with every aspect of this decision I should have made sooner. Thank you to all who really put me at ease in this difficult time! I am happy to be a part of many who have taken steps to help themselves get out of debt. God bless you all!

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  • 5 / 5 1
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    Michelle was fantastic! Very personable and knowledgeable. She made me feel welcome and comfortable with what can be a very difficult process.

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  • 5 / 5 1
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    Very kind, courteous, and professional.

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  • 5 / 5 1
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    Just when I thought there were no options for me (or atleast simple ones) I literally came across Mediator Law Group with very little hope. There aren’t words to describe how pleased I am with the attention they gave me. After explaining my hardships to them, I never felt judged or overly questioned. They are helping hit a major reset button in my life and I just can’t find the words to express how extremely grateful I am to have them represent me.

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  • 5 / 5 1
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    A great experience and service. I would recommend.

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  • 5 / 5 1
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    The service was excellent, on top of being well versed in the business at hand, all 3 representatives were very warm and professional. I would recommend your company over and over.

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  • 5 / 5 1
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    Excent

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  • 5 / 5 1
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    Excent

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  • 5 / 5 1
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    Everything was explained thoroughly to me.

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  • 5 / 5 1
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    They gave me a good price to pay.

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  • 5 / 5 1
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    Great Service. Carter King was exceptional in talking with me and understanding my situation. Everyone was very kind and professional

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  • 5 / 5 1
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    Great..patient and professional and care

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  • 5 / 5 1
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    Dylan and Michelle Francine were excellent and made it easy for me as I usually struggle academically in matters

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  • 5 / 5 1
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    Very helpful.

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  • 5 / 5 1
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    Very helpful and easy to comprehend.

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  • 5 / 5 1
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    Excellent

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  • 5 / 5 1
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    Very professional

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  • 5 / 5 1
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    Very professional and informative 👏

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  • 4 / 5 1
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    Quick responses, always contacted me when said you were going to. Explained everything very detailed and easy to understand the way things were explained to me. Extremely friendly service and very polite at all times. I spoke to Carter King out of Connecticut. He was awesome and stayed in full contact with me the entire time and made me feel completely comfortable. Give that guy a raise! He deserves it!

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  • 5 / 5 1
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    Excellent people,answered any concern and questions Closing was great, poor guy had to be patient as I am deaf

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  • 5 / 5 1
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    Outstanding service! Everyone was super friendly, thorough and helpful. All questions/concerns were answered and all calls/texts were returned quickly.

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  • 5 / 5 1
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    Had a wonderful experience with everyone. Everything was throughly explained and was very good experience

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  • 5 / 5 1
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    Amazing

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  • 5 / 5 1
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    The service that I received the last couple of days has been wonderful everything was explained to me everybody was very nice professional oh they were able to answer all of my questions and it's like a load off my mind hopefully I can sleep tonight because this is very good for me and my family

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  • 5 / 5 1
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    Everyone made me feel as if I was part of a perfect family. I can't remember the last time I felt so secure in my life. Dillion especially made me feel welcome and valued. It is extremely unfortunate that I met all of these amazing people because of such tragic event, but I wouldn't want any other law firm to represent me. They really are a family!

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  • 5 / 5 1
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    VERY THOROUGH; VERY PROESSIONAL; VERY PATIENT,.

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  • 5 / 5 1
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    Empathetic and thoroughly professional. Your representatives evinced a genuine feeling for my situation in clear, but compassionate terms.

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  • 5 / 5 1
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    they explained everything very well, and made me more comfortable with the decision to go through debt resolution. Everyone was friendly and reasuring. Highly recommend this firm.

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  • 5 / 5 1
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    A really great experience. Things went much faster and easier than I thought they would. This program will help me a lot since I am on fixed income and will help with the problem I created in the first place.

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  • 5 / 5 1
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    Honestly amazing they were all so nice and extremely helpful by answering ever question I had. I am grateful and honor to be apart this team.

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  • 5 / 5 1
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    The service beginning with the initial phone call and throughout the entire process was superb. Amazing customer service. Thank you Crystal, Glen and Ms. Purcil for your help with this very important step and process that was very much needed to alleviate some of my financial burden

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  • 5 / 5 1
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    Very thorough and answered ALL of my many questions to my satisfaction.

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  • 5 / 5 1
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    so far so good

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  • 5 / 5 1
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    professional, organize and informative

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