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Review Summary
Mediatorlawgroup is described as a reassuring first step for people dealing with debt, with teams that explain the process clearly and take time to answer questions. Customers often mention feeling at ease, listened to, and treated personally rather than like a case file.
Team expertise
"Really helpful and explained everything in great detail"
"Excellent customer service"
"Excelente servicio, muy cordial"
Responsiveness
"I am writing to share some feedback regarding my recent experience with your team. Each representative that I spoke to was professional, friendly,…"
I am writing to share some feedback regarding my recent experience with your team. Each representative that I spoke to was professional, friendly, and very thorough with explaining all the details of your services. I truly appreciate the excellent communication I received.
"The staff was very friendly and very understanding about my needs. Also they were very knowledgeable about what I was needing and what the best…"
The staff was very friendly and very understanding about my needs. Also they were very knowledgeable about what I was needing and what the best solution would be for my case.
"Excellent service and very professional. I appreciate the help. Everything was done in a timely manner as well."
Friendliness & courtesy
"Excellent service. Thank you so much. Appreciate."
"Very patient, professional and had all the answers to my questions. The whole team were fabulous."
"Very friendly and informative service"
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A. A.
May 18, 2023
Verified reviewExcellent just getting to know the family that I'm beginning to be with hope they understand it can help me as much as possible Mr Carter thank you and the other guys that I talk to also
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A. A.
May 12, 2023
Verified reviewMariane was very helpful, I asked to speak a littie slower and she did. I look forward in working with Mediator Law Group/
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A. A.
May 9, 2023
Verified reviewJoyce was very good, could understand, Seco d lady could not understand at all, today Mr Flores was pleasant to talk too and understand
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A. A.
May 9, 2023
Verified reviewVery helpful team members at this firm.
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A. A.
May 6, 2023
Verified reviewEveryone that I spoke too , were wonderful and answered every question that I had ! Looking forward to working with you all !
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A. A.
May 5, 2023
Verified reviewGood
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A. A.
May 5, 2023
Verified reviewVery nice and professional Jackie help me out a lot to understand my right as individuals and know how I feel to be in a hardship I want to thank the team for everything.
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A. A.
May 4, 2023
Verified reviewGood
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A. A.
May 4, 2023
Verified reviewGood
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A. A.
Apr 26, 2023
Verified reviewEverything went smoothly. I was very happy about everything. Everything was explained right up front with no maybe or i will have to check on that.
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A. A.
Apr 25, 2023
Verified reviewExcellant
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A. A.
Apr 7, 2023
Verified reviewSign up and approval process very thorough and not stressful.
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A. A.
Apr 6, 2023
Verified reviewSo far I love this new family that I have joined! Everyone is so nice and helpful. Thank you
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A. A.
Apr 5, 2023
Verified reviewsince I just start with you 4/3/2023. I like all of the people that I spoke with on the phone. at least I could understand what you were saying with out have to have it repeated only once or twice. every one was very nice on the phone. I think it will be great doing business with them. so that's all I can say for now as I just started.
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A. A.
Mar 24, 2023
Verified reviewEveryone was pleasant, articulate, informative and specific regarding the process and responding to any questions. I will recommend friends and associates to them for debt management.
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A. A.
Mar 23, 2023
Verified reviewSo far so good
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A. A.
Mar 21, 2023
Verified reviewNot knowing what I was getting into at first, sorta worried me . After talking with Bo it really made sense for me to make the move to get rid of my debt.
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A. A.
Mar 20, 2023
Verified reviewEvery one was awesome
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A. A.
Mar 15, 2023
Verified reviewI know they are working hard for me and I can't wait to see my credit score go up again.
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A. A.
Feb 24, 2023
Verified reviewGood
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