Customer reviews
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NAF is a great company to work with they provide great advice and are extremely knowledgeable and easy to work with.
Review of , following an experience of by ERIC F.
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Made getting my home loan fast, easy, and stress free.
Review of , following an experience of by RICHARD R.
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Morgan and the team were a pleasure to work with and they worked really hard to make it a smooth process!
Review of , following an experience of by TROY P.
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This is a great company to work with
Review of , following an experience of by JENNIFER M.
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We had an exceptional experience with New American Funding. We successfully did a refinance with cash out on our mortgage free home. New American Funding’s Sr. Loan Officer Mobin Choudhury, provided great service, stellar communication and was committed to getting our load funded at the best rate possible! Jacqueline Bui was our Senior Processor and she was absolutely phenomenal in her role!! She was so very kind and attentive to us! Making sure we submitted all of the follow up documentation needed for underwriting. She is was so professional but so darn nice! She made the end of the refinancing process so smooth and closing went without a hitch!! She’s a gem! The whole NAF team was amazing and we didn’t feel taken advantage or anything! Everything was so straightforward and professional. I am so appreciative of the 5+ star service we received from the New American Funding team as well as our refinance- life changing! Thank you
Review of , following an experience of by ELIAS B. *
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They helped me get a refinance on my high interest mortgage. I had trouble finding a good company to help me. Lloyd Nitzen was so helpful and his communication with me was excellent. Thank you.
Review of , following an experience of by JUSTINA G.
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Very helpful, professional, and experienced. Kept us updated during the process.
Review of , following an experience of by GLENN D.
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New American Funding is a great organization and has made it possible to get the home of our dreams.
Review of , following an experience of by CHARLES P.
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Excellent
Review of , following an experience of by MARQUES B.
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Great company. They went above and beyond to make my dream house a reality for me. The broker was fabulous and so was the review team.
Review of , following an experience of by PEGGY M.
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Was Great
Review of , following an experience of by SYDNEE A. *
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New American funding has some of the best loan officers! We had the pleasure of working with Matthew Novakoff, he is by far the best loan officer that we have spoken to. When it comes to customer service and communication Matthew far exceeds all of that! We can’t thank new American funding and their staff for helping us get into our home.
Review of , following an experience of by ANTHONY M.
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I would highly recommend New American Funding
Review of , following an experience of by NICOLE N.
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Daniel was very great with getting all the required paperwork together and helping me understand what I was doing.
Review of , following an experience of by ROMA R. *
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Great
Review of , following an experience of by STEPHANIE Y.
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I've had nothing but positive experiences so far
Review of , following an experience of by AUDRA T.
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Excellent experience
Review of , following an experience of by ADONIS S. *
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Leon was amazing! True professional. 5 star service the whole way. Love that guy! You the man Leon! Thanks for all the help!
Review of , following an experience of by NICHOLAS N.
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Simple and easy awesome to navigate.
Review of , following an experience of by JAMES R.
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We have had a good experience twice now.
Review of , following an experience of by DEBRA Z.
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Great all around experience!
Review of , following an experience of by TRAVIS F.
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It was great .
Review of , following an experience of by XGSRRYXX X.
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I’m very satisfied
Review of , following an experience of by MONICA S.
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Excellent company to work with 😊!
Review of , following an experience of by SHARON P.
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Awesome experience. Thank you for everything
Review of , following an experience of by MARK S.
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Wonderful service!
Review of , following an experience of by BEVERLY G.
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Very attentive and responsive
Review of , following an experience of by SCARLETT K. *
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I understand that for the type of loan I was considering, a lot of documents were requieres. But the assistance that I received was very helpful and very informative.
Review of , following an experience of by EFRAIN T.
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Perfect
Review of , following an experience of by KRISTOPHER M. *
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I found new American funding online and then I decided to get one realtor the first one I had I talked to from time to time but he no longer worked with them and I got transferred to Jeff Valley and I am thankful that I got transferred to Jeff Valley because he was great and anytime I needed any updates or anything new American funding helped me along with Samuel Guillen because of new American funding I am now in my new home as a homeowner thank you all so much for everything you have done for me I can't wait to have memories made in my new home !
Review of , following an experience of by AMBER D.
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The whole process was smooth. Everyone was super jelly and professional.
Review of , following an experience of by LORI H. *
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Awesome awesome awesome,, all I can say!
Review of , following an experience of by JANEL F.
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There was excellent communication between us and our lender. He was available to answer all our questions in a timely manner. However, I was asked for multiple documents that had already been supplied when dealing with the title company that should have been received by the lender. Making the process take longer than it should have and eventually leading to extended my current lease = $. Was this the title company or the lender??
Review of , following an experience of by KHALIL T. *
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Kat Lee was amazing and a pleasure doing business with. I highly recommend her as a loan consultant!
Review of , following an experience of by KYLE O.
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Awesome company , awesome people .
Review of , following an experience of by ROBERT H.
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Excellent company to work with.
Review of , following an experience of by SANDRA Q. *
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I started working with New American Funding because my current mortgage holder could not refinance my mortgage at the rate I needed. Joseph Haddad and Diana Do(processor) worked fabulously together to get me what I deserved. The communication was fabulous and seamless. They were quick to answer my questions and assist me when needed! I highly recommend New American Funding to others for their mortgage needs. Thank you!
Review of , following an experience of by MICHELLE W.
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Jay was great to work with. Made the process as easy as possible and was extremely professional.
Review of , following an experience of by WILLIAM W.
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They ensure I got the lowest interest rate. Their associates are very knowledgeable and available for help. Very satisfied with the experience.
Review of , following an experience of by CHANDRA A.
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Jay was wonderful! Jay answered all questions in a timely manner, remained professional at all times and remained in contact with us constantly.
Review of , following an experience of by WHITNEY S.
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Very professional!
Review of , following an experience of by PATRICIA B.
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I had a very positive experience! Staff was very helpful, patient and professional! Thank you!
Review of , following an experience of by JOSEPH JR C.
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Excellent excellent excellent
Review of , following an experience of by ANGELIKA B.
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Our loan agent, Steve Pinto, was fantastic. He checked in with us every step of the process, and helped to make sure we had everything we needed in time for closing.
Review of , following an experience of by AMANDA K.
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Crystal clear throughout the process. If you can get anyone I'd recommend getting Kimberly Lim because I've never seen someone go so above and beyond doing their job to ensure you understand everything throughout the process. As going from someone who paid with cash my whole life she took the time to explain everything so that I understood the process clearly. I had a very bad customer experience with a company that rhymes with "mocket rortgage" and I'm very glad New American Funding got my business and I got the care and attention to detail they provide. I'd recommend them, especially Kim, to anyone I care about.
Review of , following an experience of by BRADLEY M.
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My loan officer Marti was great.
Review of , following an experience of by TEVIN J. *
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Great process ! Loved working with new American funding!
Review of , following an experience of by DIANA G.
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All questions I had with my first time buying a home were answered! Continuous communication to keep my mind at ease and positive kind demeanor.
Review of , following an experience of by DAWN G.
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I liked the fact that NAF approved a low amount loan for me when a lot of other finders couldn’t do so.
Review of , following an experience of by CHINELO E.
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She was pretty responsive and ready to answer questions when we had them. She was polite and understanding throughout the process.
Review of , following an experience of by LAUREN B.
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Great experience working with our loan officer, Cristian.
Review of , following an experience of by SHANNA M.
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Ricky is great and knowledgeable
Review of , following an experience of by NOELLE N.
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Working with Tiffani the loan officer made the whole process bearable she was always available to answer any questions and to assist me with any problems I was having. While reaching other staff members would be challenging at times Tiffani was always there to bridge the gap and help me get in touch with or get me answers to any questions I had for the loan processor’s
Review of , following an experience of by JOSH C.
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Made buying my first house a lot less stressful!
Review of , following an experience of by HAYLEE L.
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The best company to purchase your home with!
Review of , following an experience of by DONNA D.
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Great, fast service. Hastle free. The whole team is very helpful.
Review of , following an experience of by TRAVIS C.
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New American was fast, easy, thorough and efficient.
Review of , following an experience of by DANIEL C.
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There's a lot of information needed. Make sure you ask about the pay-out and the timelines pertinent to your region and home repairs needed before you commit. This company is very helpful and eager to please. I would recommend them to anyone looking to refinance their home mortgage. Great experience and service.
Review of , following an experience of by MAIYA P. *
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Thank you for all your amazing help!
Review of , following an experience of by RAILEEN D.
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Very patient, helpful, and informative.
Review of , following an experience of by EBONY X.
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Great communication, very personable and friendly. Made the process of everything go smoothly and easy.
Review of , following an experience of by WENDELL S.
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Great service great business to work with really knowledgeable
Review of , following an experience of by ROXANNE R. *
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Customer service was good, the experience with my loan processor Gina was not so good
Review of , following an experience of by HASSIE L. *
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John O'Brien, my loan officer, was great; responsive and helpful with solid, trustworthy advice. The loan processing component part of the process was less so: just be sure to get your documents in early and confirm that they can be accessed. Otherwise, this was a great experience led by a gentleman whose candor/honesty and desire to be helpful was palpable and powerful. Will refinance with him/the, too.
Review of , following an experience of by WALTER B.
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Grest
Review of , following an experience of by BOBBY Z. *
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I will recommend everyone New American Funding
Review of , following an experience of by LEATHA R. *
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Quick and pleasant experience
Review of , following an experience of by ANIYAH B. *
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Thank you for the great interest rate!
Review of , following an experience of by CITLALLI K. *
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Very great company
Review of , following an experience of by HOLLY S. *
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Wonderful company to work with, fast and convenient.
Review of , following an experience of by ANA W. *
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It’s been a smooth process in getting the home for our family. Great workin with such a strong and dedicated team!
Review of , following an experience of by JAMEL C. *
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Great!
Review of , following an experience of by DAPHNEY S. *
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Ben was great and easy to work with. He communicated with me throughout the process and made everything go smoothly.
Review of , following an experience of by MATT K. *
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Great
Review of , following an experience of by NAPOLEON W. *
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Entire transaction was completed quickly.
Review of , following an experience of by LILLY D. *
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He provided a good service
Review of , following an experience of by BEULAH P. *
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Great!
Review of , following an experience of by MOSES B. *
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New American Funding helped me with the purchase of a home located out of state. I am a self -employed contractor who has more verification & steps in the loan process than the typical borrower. Mo Adebiyi and his team at New American Funding helped me with the process. Thanks again.
Review of , following an experience of by LANEY F. *
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They are by far the most professional, compassionate, and efficient in the business!!!
Review of , following an experience of by ADRIAN F. *
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This is the second time we have worked with Mike in regards to our home. The first time, he helped us to refinance. We upgraded to a great, low rate, and he made the process very easy. Last month, Mike helped us to buy a new home. He was very informative and responded to all of our questions very quickly. Working with Mike was the best part of our home buying experience. We will continue to recommend him to family and friends going forward. Thanks again, Mike!
Review of , following an experience of by COTY W. *
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Great
Review of , following an experience of by BERRY L. *
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The entire process and team members was great. I felt my privacy information was in great hands
Review of , following an experience of by JUANA W. *
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Awesome!
Review of , following an experience of by AL S. *
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Great friendly and helpful saff!
Review of , following an experience of by MARISA M. *
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Very good company to deal with.
Review of , following an experience of by OMARI H. *
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River's and Gina's knowledge of the process and communication throughout, made our complex situation simple and streamlined. They both were also extremely personable and friendly which made the process pleasant as well as effective. We will absolutely recommend her and New American to anyone looking for a mortgage.
Review of , following an experience of by JAVON P. *
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Very happy with my experience with Carlos over at new American funding. 100 percent recommend him to anyone looking to refinance.
Review of , following an experience of by MYLES F. *
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They listened to our needs, determined our best option(s) and made us comfortable throughout the refi process.
Review of , following an experience of by ROSS B. *
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Great to deal with. Any questions we had Alexander always answered even if they were sometimes repetitive. Always was very quick to answer. Very personable and nice. Definitely would do business with this company again.
Review of , following an experience of by SAMARA S. *
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Great service! Fast approval to closing with little hoops to jump through. Communication was excellent. Would highly recommend.
Review of , following an experience of by VALENTINA C. *
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Nafc was great to work with and easy
Review of , following an experience of by CHARLOTTE R. *
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Fast friendly and easy thank u
Review of , following an experience of by REBECA G. *
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Very Good!
Review of , following an experience of by MYA J. *
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Wry Good.
Review of , following an experience of by CYRIL G. *
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This was a fairly painless experience. Brad was excellent to work with. I was apprehensive being a completely online experience. Results in just under six weeks. The lag was on our side. I actually recommended Brad and New American Funding to the notary who came with our closing papers. He also mentioned hearing good things about NAF.
Review of , following an experience of by JONATHAN W. *
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The loan officers were fantastic. Some people involved in the process did not answer their phones and were slow to respond but overall the company was fantastic!!
Review of , following an experience of by OLEN W. *
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Easy company to work with.
Review of , following an experience of by BLAIR S. *
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great
Review of , following an experience of by COY C. *
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Great customer service by Tim. The communication was great in providing us the steps and process of our refi
Review of , following an experience of by RAHEEM K. *
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Excellent origination charges and superb customer service from all employees I engaged with. 5 stars.
Review of , following an experience of by LIBBY G. *
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Our loan expert Matt Sandgren is the G.O.A.T. when it comes to mortgages. Our transaction was smooth, stress free, quick and easy!
Review of , following an experience of by BETTIE S. *
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If it wasn't for the few bumps in the road during underwriting, would've been 5stars all the way!
Review of , following an experience of by HALLIE H. *
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breathtaking
Review of , following an experience of by WENDY B. *
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Very knowledgeable team and quick closing.
Review of , following an experience of by COLLEEN K. *
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Outstanding company with the best people, make buying a home as simple as possible, would recommend them over any home loan company out there and most certainly would go to them again in the future if I needed to
Review of , following an experience of by JUSTINE K. *
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A+ to Mobin and his processor April. Best business dealings I have had in 4 or 5 mortgage transactions.
Review of , following an experience of by JAQUELIN C. *
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Great to work with!
Review of , following an experience of by LAVONNE M. *
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They were great to work with.
Review of , following an experience of by EDA T. *
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Fast and friendly service!!
Review of , following an experience of by JOANNIE M. *
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Brian and his entire team was very professional and worked with me through this entire process.
Review of , following an experience of by HETTIE S. *
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Excellent
Review of , following an experience of by CAMDEN C. *
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Great company, estimates helped with final picture of the purchase in terms of payment and estimated closing costs.
Review of , following an experience of by RUSSELL H. *
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Good people who took the time to listen. I felt like I had a team of truly remarkable people who knew how hard I worked to get to this step in my life. They communicated, listened, and acknowledged all of the information and any concerns I had.
Review of , following an experience of by PEARLIE M. *
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The experience of the refinance process was great. I am brand new to this company, hopefully future experiences will be just as good.
Review of , following an experience of by SUSIE S. *
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Quick to help me my loan needs.
Review of , following an experience of by MARIANA H. *
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The process took a little longer than expected.
Review of , following an experience of by AIMEE Z. *
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very easy to work with and professional.
Review of , following an experience of by JASMIN S. *
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Great Company!
Review of , following an experience of by MARGE S. *
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Alec and his team were great about communication and returning calls or emails in a very timely manner. They were pleasant to deal with and made the process as easy as possible. We were very pleased with our experience.
Review of , following an experience of by NICKOLAS M. *
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Is very helpful thanks so much
Review of , following an experience of by EZRA B. *
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My loan officers and the NAF team communicated on a very high level. They answered all my questions, provided me with more information than I could think of at the time in what to expect and they followed through on their promises and kept me well informed during the entire process. They were quick in responding to emails and telephone calls. Excellent, superb customer service from cradle to grave!
Review of , following an experience of by LOYCE M. *
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Questions were never left unanswered. Amir and Kimberly were very helpful and informative.
Review of , following an experience of by REAGAN H. *
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Great rates, top company for mortgages. We had a superb loan officer and the process went very smoothly!
Review of , following an experience of by HANK H. *
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New American funding is a very good company to buy or refinance a home they got it going on i highly recommend them everything was on point keep up the good work
Review of , following an experience of by CELESTINO T. *
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Great service and excellent customer service.
Review of , following an experience of by JARRED B. *
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Our experience with New American Funding was great! Our Loan Officer communicated with us each step of the loan process. Our closing took less than 30 days, and was a great experience from beginning to end. I highly recommend New American Funding for your mortgage transactions. Thank you for a great experience!
Review of , following an experience of by WILLY W. *
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Andrew and New American Funding were great to work with.
Review of , following an experience of by ADELA L. *
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Best and easiest experience AJ make it simple for me from all aspects!! thank you AJ
Review of , following an experience of by RICHARD L. *
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Jessica was great and was always there to answer any questions and made the entire process much easier than I expected. When I refinance in the future I would definitely use them again
Review of , following an experience of by ANSLEY H. *
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Outstanding company to go through, Scott made sure everything went smooth & kept us up to date throughout the process. Definitely recommend them to anyone looking to purchase or refinance their home!
Review of , following an experience of by TIA B. *
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It was amazing, could not be happier
Review of , following an experience of by KEON G. *
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Excellent thorough company that does what it says.
Review of , following an experience of by MAYE G. *
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I'm very busy and the process was explained well, completed in a timely manner and EJ was great to work with.
Review of , following an experience of by STEVE S. *
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The only issue I had was that there was a miscommunication on what exact paperwork was needed. I sent paperwork 3 times thinking it what was needed. Once someone took the thirty mins to review the list entirely, we got the right paperwork within mins
Review of , following an experience of by ROSLYN O. *
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My wife and I were kept informed throughout the entire loan process. Any questions we had were answered in a timely manner and we were never kept wondering about the next step. Would highly recommend using New American Funding.
Review of , following an experience of by HILLARY B. *
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This was a frustrating process as with any home loan. There were changes in our loan officer (for the better), the process time from beginning to end was too long, and the communication from other parties (not our second loan officer Kyle he is the absolute best)was poor at times. We didn't close on time but thay was unavoidable. Overall We'd definitely recommend them.
Review of , following an experience of by JACQUES K. *
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Excellent customer service!
Review of , following an experience of by WINNIFRED M. *
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Excellent process!
Review of , following an experience of by DESIREE G. *
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Terrific service
Review of , following an experience of by DEVAN P. *
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Great
Review of , following an experience of by ALFONZO B. *
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Rudy made it great. He is very good at checking in and making sure everything is going smoothly.
Review of , following an experience of by JOSEFINA S. *
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Enjoy working with everyone involved in the process.
Review of , following an experience of by DONALD L. *
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Great company to do business with!
Review of , following an experience of by JANICK Z. *
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John Maguire was very professional, easy to work with! The whole process was fast and easy! We closed on our first house in 45 days!
Review of , following an experience of by FREDA P. *
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Great company second mortgage and I’m not mad at my choice.
Review of , following an experience of by WELDON G. *
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New American Funding helped me navigate a really complex mortgage refinance. All the staff was helpful, friendly, and knowledgeable, especially Alejandro G. and Toy S. The team was patient and informative, guiding us through every step of the process in very clear language with clear expectations and goals. The timeline estimates were also accurate. I would recommend the New American Funding team to anyone needing loan services!
Review of , following an experience of by EVANGELINE M. *
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It was extremely nice to be able to refinance directly from home.
Review of , following an experience of by ELNA J. *
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competent
Review of , following an experience of by LOURDES M. *
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Our experience with New American funding went exceptionally smooth and we would gladly recommend their services.
Review of , following an experience of by CHANELLE R. *
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Great experiencs . Thumbs Up
Review of , following an experience of by CRYSTAL B. *
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Very helpful
Review of , following an experience of by SARINA K. *
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Wonderful service!
Review of , following an experience of by PETE P. *
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Friendly service but tricky process as you get closer to end goal.
Review of , following an experience of by LAMAR J. *
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Excellent
Review of , following an experience of by MOHAMED R. *
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Very good very helpful with this process
Review of , following an experience of by MAXWELL C. *
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Excellent
Review of , following an experience of by YASMINE F. *
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Mishel and Kortney were great to work with. They were quick to respond and very helpful. This made the process easy and pleasant.
Review of , following an experience of by GAYLE L. *
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Definitely FIVE STARS! Getting a loan was easy and painless. Worked with us every step of the way. Thank you, George Alberson
Review of , following an experience of by KAMRON G. *
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Very easy process.
Review of , following an experience of by ROSLYN K. *
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The entire process was fast, each step along the way A+. Megan Kelly was amazing to work with.
Review of , following an experience of by SCOT M. *
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It was fast and mostly painless
Review of , following an experience of by SHANY W. *
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Aaron Shaw was great to work with. If you go with this group, get him.
Review of , following an experience of by HERTA R. *
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Thuysi was the best loan officer I've used to date. Throughout my recent process, Thuysi was always on top of his communication with what I needed to do. He was also very patient in explaining a lot of the things that I was not familiar with. He made the process a complex process very simple and I appreciated that very much. I will recommend Thuysi to my friends and family!
Review of , following an experience of by VENA H. *
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Great
Review of , following an experience of by KIERAN S. *
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The process was quite stressful, but worth it.
Review of , following an experience of by ELISABETH C. *
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Kristina and Deborah rock!! This was the easiest refi ever ! So glad I found American Funding.
Review of , following an experience of by AMERICA M. *
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Would recommend.
Review of , following an experience of by EDDIE S. *
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Informative and supportive by those we worked with. Thank you.
Review of , following an experience of by NONA S. *
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Pleasant company to work with. All the people are friendly and will answer all questions
Review of , following an experience of by ASHLEY T. *
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Our overall experience was extraordinary! We appreciate how hard David worked towards getting everything completed within a timely matter. David along with his coworkers were a pleasure to work with and we appreciate everything that they have done.
Review of , following an experience of by CECILE K. *
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I felt like a priority.
Review of , following an experience of by RAINA B. *
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The Entire process went seamless.
Review of , following an experience of by AGUSTINA S. *
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Great service!
Review of , following an experience of by HARVEY W. *
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Our overall experience was pleasant and easy. The entire New American Funding company was extremely friendly and pleasant to work with.
Review of , following an experience of by AUDIE L. *
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The only issue I ever really had was it got confusing trying to figure out who I needed to talk to about a certain topic. Luckily Jay was excellent on directing me to the correct person. Jay was always helpful and answered every question quickly and simply. He made sure I understood the process and walked me through everything even after he wasn't the primary contact in the process. Excellent customer service and amazing personal skills.
Review of , following an experience of by SADYE S. *
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Our loan officer and loan processor were awesome to work with and went above and beyond with their support - we closed on time on the intended closing date. The reason I didn’t give 5 stars is because their underwriters were very demanding and waited until last minute to ask for a lot of documentation, which caused a lot of stress / chaos at the end of the process. Not sure if this is normal for all lenders, but it didn’t feel totally necessary given we had a 5 week time to close.
Review of , following an experience of by GREGORY J. *
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Great experience, great customer service.
Review of , following an experience of by GUS H. *
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The Best Service I have experience, we done 3 deals that tells you something!
Review of , following an experience of by THERESIA A. *
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New American Funding had a great team who will help you land your home. They give great advice, especially with builders who will try to weasel their way and manipulate you to get a loan with them. Do not do that and listen to New American Funding and their team!
Review of , following an experience of by DESIREE P. *
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Was looking for a simple and speedy process...and you were able to deliver that with the right amount of communication.
Review of , following an experience of by JESUS W. *
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very enjoyable and painless experiance
Review of , following an experience of by ARACELY S. *
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New American made my refinance easy and was always willing to work with me.
Review of , following an experience of by MIA G. *
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I unfortunately seem to always hit the highest interest rate when I start a mortgage. Hopefully the timing and trigger recommendations will evolve better down the road.
Review of , following an experience of by MAGDALEN S. *
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Amazing, first class
Review of , following an experience of by VALENTIN R. *
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Great service and support.
Review of , following an experience of by CYNTHIA H. *
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Great experience.
Review of , following an experience of by LEONIE D. *
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The communication is second to none, and the process overall is clear and well-organized even as the paperwork and approvals themselves become more complicated once the application reaches the underwriter.
Review of , following an experience of by PEYTON B. *
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Great experience, I would recommend them.
Review of , following an experience of by CARLO M. *
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Good
Review of , following an experience of by PHYLLIS M. *
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Great experience with Kaitlyn Scalera at New American!
Review of , following an experience of by CLAUDINE H. *
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