Customer reviews

• 5 / 5 1

  

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  Excellent and timely feedback from Pamela. Very thorough about a policy question I had.

  Review of 10/16/21, following an experience of 10/15/21 by MARGARETTE J. *

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• 5 / 5 1

  

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  I am very thankful that I found this company. Orlando really helped me find the right policy at a price that I could afford.

  Review of 1/20/21, following an experience of 1/14/21 by CARMINE R. *

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• 5 / 5 1

  

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  Very professional service

  Review of 11/22/20, following an experience of 11/10/20 by BERNICE W. *

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• 5 / 5 1

  

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  Derwin has been amazing to work with. He has gone out of his way to make sure I had the insurance I needed at a great price. I am so grateful I chose this company to find my insurance.

  Review of 10/11/20, following an experience of 10/1/20 by TALIA E. *

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• 5 / 5 1

  

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  Good service

  Review of 10/10/20, following an experience of 10/1/20 by SIGMUND R. *

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• 5 / 5 1

  

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  Chelsea Dorn was very helpful in providing me with an insurance quote for a house I was trying to buy. I am very happy with Clovered!

  Review of 10/9/20, following an experience of 10/2/20 by RUDOLPH B. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  I did not place my order online, instead I was assisted by a Customer Service Representative, Ms. Yaima Suarez who provided me with an excellent service, explained all the option available and allowed me to make a decision.

  Review of 9/7/20, following an experience of 8/25/20 by MARGARETTE H. *

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• 5 / 5 1

  

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  Clear explanations and super customer service, as well as a good product.

  Review of 9/5/20, following an experience of 8/27/20 by JOANY P. *

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• 5 / 5 1

  

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  Very efficient and friendly

  Review of 9/5/20, following an experience of 8/27/20 by CHYNA W. *

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• 5 / 5 1

  

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  Derwin McCarthy was wonderful. Made me feel that he was really on my side. Called when scheduled and I never felt like a customer but part of the team. Thanks

  Review of 6/24/20, following an experience of 6/10/20 by KAYA J. *

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• 5 / 5 1

  

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  treated me like i was their top customer... helped me every possible way.. price was very reasonable.. overall would recoomend to everyone..

  Review of 6/19/20, following an experience of 6/8/20 by ASHA W. *

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• 5 / 5 1

  

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  My experience was amazing and I would recommend that them to my family and friends

  Review of 6/13/20, following an experience of 6/5/20 by GRETA E. *

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  Answer by clovered.com

  

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  William, We appreciate your awesome review and are pleased to know that you received great customer service. If you need further assistance please feel free to contact us anytime. - The Clovered Team

• 5 / 5 1

  

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  The site was easy to navigate to obtain the insurance I needed.

  Review of 6/12/20, following an experience of 6/2/20 by LIBBY C. *

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  Answer by clovered.com

  

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  Louis, Thank you for the kind words. We value you as a policyholder and look forward to continuing to serve you. - The Clovered Team

• 5 / 5 1

  

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  I got good price. He knows what he is doing n very helpful.

  Review of 6/1/20, following an experience of 5/22/20 by CHRISTELLE M. *

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  Answer by clovered.com

  

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  Sue, Thank you for the kind words. We certainly value you as a policyholder and look forward to continuing to serve you. - The Clovered Team

• 5 / 5 1

  

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  Very good, great service. I would recommend.

  Review of 5/23/20, following an experience of 5/14/20 by JOANNE M. *

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  Answer by clovered.com

  

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  Jeffry, Thank you for sharing your experience! Our licensed agents are committed to providing you and your family with the very best service. Feel free to contact us anytime if you need further assistance. - The Clovered Team

• 5 / 5 1

  

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  The people I talked to were pleasant, knowledgeable and very helpful. They made the process very easy for me.

  Review of 5/2/20, following an experience of 4/20/20 by EMMA L. *

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  Answer by clovered.com

  

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  Kenneth, We certainly appreciate the kind words about our agents. We are here to serve you so feel free to contact us anytime. - The Clovered Team

• 5 / 5 1

  

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  The agent Derwin, explain the insurance product & answered all my questions. He was true profesional. TY Jose’

  Review of 5/2/20, following an experience of 4/24/20 by DAMIEN K. *

  *Pseudonymized data at the request of the author

  Answer by clovered.com

  

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  Jose, Thank you for sharing your kind words about Derwin. We value you as a policyholder and look forward to continuing to serve you. - The Clovered Team

• 5 / 5 1

  

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  Kevine gave good customer service

  Review of 4/20/20, following an experience of 4/9/20 by MADIE R. *

  *Pseudonymized data at the request of the author

  Answer by clovered.com

  

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  Lisbeth, Thank you for your comments about our company and in particular Kevine. We are delighted that you received exceptional customer service. If you need any further assistance please feel free to contact us anytime. - The Clovered Team

• 5 / 5 1

  

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  Quick process. Great follow up.

  Review of 4/13/20, following an experience of 4/3/20 by GRETCHEN H. *

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  Answer by clovered.com

  

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  Alvaro, Thank you for taking the time to share your experience! Our licensed agents are committed to providing you and your family with the very best service. Feel free to contact us anytime if you need further assistance. - The Clovered Team

• 5 / 5 1

  

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  Very professional

  Review of 4/10/20, following an experience of 4/2/20 by CURT W. *

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  Answer by clovered.com

  

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  William, Thank you for the kind words about our company. We value you as a policyholder and look forward to continuing to serve you. - The Clovered Team

• 5 / 5 1

  

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  Derwin was extremely nice and very helpful.

  Review of 4/10/20, following an experience of 4/2/20 by LILLIAN H. *

  *Pseudonymized data at the request of the author

  Answer by clovered.com

  

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  April, We appreciate your awesome review and are pleased to know that you received great customer service. If you need any further assistance feel free to contact us. - The Clovered Team

• 5 / 5 1

  

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  Fast and painless

  Review of 4/10/20, following an experience of 4/2/20 by NICKLAUS F. *

  *Pseudonymized data at the request of the author

  Answer by clovered.com

  

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  Muoi, Thank you for the kind words about our company. We value you as a policyholder and look forward to continuing to serve you. - The Clovered Team

• 3 / 5 1

  

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  A bit choppy on the responsiveness

  Review of 3/12/20, following an experience of 3/2/20 by MONSERRATE W. *

  *Pseudonymized data at the request of the author

  Answer by clovered.com

  

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  Hi Stephen, We certainly appreciate your feedback. Our licensed agents strive to provide the very best customer service at all times. According to our records our licensed agents were responsive to you via phone and email. If you need any further assistance we are here for you and look forward to continuing to serve all your insurance needs. - The Clovered Team

• 5 / 5 1

  

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  The agent Derwin McCarthy​ was so knowledgeable about how to save me money on my rate. He went above and beyond any-other agent that I spoke with when I was researching my home owners insurance policy options. He really took his time in explaining everything to me in very understandable terms.

  Review of 2/21/20, following an experience of 2/13/20 by FERNANDO D. *

  *Pseudonymized data at the request of the author

  Answer by clovered.com

  

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  Albert, Thank you for your comments about our company and in particular Derwin. We are delighted that you received exceptional customer service. If you need any further assistance please feel free to contact us anytime. - The Clovered Team

• 4 / 5 1

  

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  Please check your phone number on your Web site because I called it and a recording says it is not in service. Otherwise I thought your service was good.

  Review of 2/21/20, following an experience of 2/12/20 by CARMELO N. *

  *Pseudonymized data at the request of the author

  Answer by clovered.com

  

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  Hi Robert, We certainly appreciate your kind words regarding our customer service. Our licensed agents strive to provide the very best customer service at all times. We also put measures in place to ensure that our phone lines stay in service even at our busy peaks. We look forward to continuing to serve all your insurance needs. - The Clovered Team

• 5 / 5 1

  

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  The agent was polite, had the knowhow and was able to convince me to do business with Universal Insurance

  Review of 2/3/20, following an experience of 1/22/20 by JANNIE D. *

  *Pseudonymized data at the request of the author

  Answer by clovered.com

  

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  Viorel, We appreciate your awesome review and are pleased to know that you received great customer service. If you need any further assistance feel free to contact us. - The Clovered Team

• 4 / 5 1

  

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  It was fine

  Review of 10/31/19, following an experience of 10/21/19 by ABELARDO B. *

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  Answer by clovered.com

  

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  Lynn, Thank you for the kind words about our company. We value you as a policyholder and look forward to continuing to serve you. - The Clovered Team

• 5 / 5 1

  

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  Excellent explained

  Review of 8/27/19, following an experience of 8/22/19 by FRANCIS S. *

  *Pseudonymized data at the request of the author

  Answer by clovered.com

  

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  We appreciate the kind words and value your feedback as a policyholder. We are here to serve you so feel free to contact us anytime. - The Clovered Team

• 5 / 5 1

  

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  The only regret I have is that I did not call them first! My experience was seamless and quick. I highly recommend.

  Review of 8/26/19, following an experience of 8/20/19 by EFREN K. *

  *Pseudonymized data at the request of the author

  Answer by clovered.com

  

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  We certainly appreciate your kind words. Our licensed agents are dedicated to providing superior customer service. If you have any further insurance needs in the future please do not hesitate to contact us. We are here to serve. - The Clovered Team

• 5 / 5 1

  

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  Excellent customer service

  Review of 8/19/19, following an experience of 8/16/19 by AUGUST J. *

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  Answer by clovered.com

  

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  Thank you for taking the time to share your experience! We are delighted that you received excellent customer service. Our licensed insurance agents are committed to providing you with the very best service possible. If you need further assistance please feel free to contact us. - The Clovered Team

• 5 / 5 1

  

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  It was my pleasure from the start. Everything was explained and I couldn't ask for more.

  Review of 8/15/19, following an experience of 8/1/19 by CASIMIR H. *

  *Pseudonymized data at the request of the author

  Answer by clovered.com

  

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  Thank you for taking the time to share your experience! Our licensed agents are committed to providing you with the very best service. Feel free to contact us anytime if you need further assistance. - The Clovered Team

• 5 / 5 1

  

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  So simple... so, so simple. Thank you!

  Review of 8/15/19, following an experience of 8/8/19 by ADOLFO H. *

  *Pseudonymized data at the request of the author

  Answer by clovered.com

  

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  We appreciate your comments and look forward to a long-lasting relationship with you as a policyholder. - The Clovered Team

• 5 / 5 1

  

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  Easy to order on line, contacted for further coverage needed, very efficient and user friendly.

  Review of 8/14/19, following an experience of 8/9/19 by CASSIDY K. *

  *Pseudonymized data at the request of the author

  Answer by clovered.com

  

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  Thank you for taking the time to share your experience! Our licensed agents are committed to providing you and your family with the very best service. Feel free to contact us anytime if you need further assistance. - The Clovered Team

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