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Review Summary
Mediatorlawgroup is described as a reassuring first step for people dealing with debt, with teams that explain the process clearly and take time to answer questions. Customers often mention feeling at ease, listened to, and treated personally rather than like a case file.
Team expertise
"Really helpful and explained everything in great detail"
"Excellent customer service"
"Excelente servicio, muy cordial"
Responsiveness
"I am writing to share some feedback regarding my recent experience with your team. Each representative that I spoke to was professional, friendly,…"
I am writing to share some feedback regarding my recent experience with your team. Each representative that I spoke to was professional, friendly, and very thorough with explaining all the details of your services. I truly appreciate the excellent communication I received.
"The staff was very friendly and very understanding about my needs. Also they were very knowledgeable about what I was needing and what the best…"
The staff was very friendly and very understanding about my needs. Also they were very knowledgeable about what I was needing and what the best solution would be for my case.
"Excellent service and very professional. I appreciate the help. Everything was done in a timely manner as well."
Friendliness & courtesy
"Excellent service. Thank you so much. Appreciate."
"Very patient, professional and had all the answers to my questions. The whole team were fabulous."
"Very friendly and informative service"
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A. A.
Nov 30, 2022
Verified reviewGreat service, polite to me and is very good that I found u guys,, I was running out of things to do to help myself and I hope that this helps me better than evet!!!🙏👍👍💯
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A. A.
Nov 27, 2022
Verified reviewMonthly payment date was different than I had written down- however that was cleared up . No concerns or issues at this time- I now have peace of mind. Thanks.
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A. A.
Nov 12, 2022
Verified reviewVery welcoming!
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A. A.
Nov 12, 2022
Verified reviewVery helpful and knowledgeable.
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A. A.
Nov 12, 2022
Verified reviewProfessional and caring.
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A. A.
Nov 12, 2022
Verified reviewFriendly, fast, and efficient. The intake process, even though it goes to three different people, is thorough and efficient. They go to great lengths to make sure that you understand every part of the process, and what is expected of each party in the contract.
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A. A.
Nov 10, 2022
Verified reviewMLGPC Reps, Terry, Glen and Dillion are better than aspirin!!!!
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A. A.
Nov 10, 2022
Verified reviewCool and efficient.
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A. A.
Nov 9, 2022
Verified reviewI wouldn't say they were most helpful in helping me establish what I needed to get debt free right now but I'm having trouble with my passwords that I haven't had any help yet getting this issue resolved so I'm waiting till Wednesday to get back with them
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A. A.
Nov 9, 2022
Verified reviewI would like Bonita that help me yesterday call me so I can reset my password for this because I'm having trouble I just sent off the paperwork you needed it should be in the mail by November 14th
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A. A.
Nov 4, 2022
Verified reviewVery informative and not condescending attitudes. Very professional and helpful.
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A. A.
Oct 17, 2022
Verified reviewVery nice folks. Very helpful and informative. The documents to e-sign were a bit glitchy, but finally made it through them all.
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A. A.
Oct 14, 2022
Verified reviewThis has been a surprisingly good experience. Everyone has shown compassion towards the issues that I’ve been through. The firm was professional while adding a little humor as well l. I give them 5 stars easily!
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A. A.
Oct 12, 2022
Verified reviewSurprised to get the call for one thing ,usually get an annoying spam call i appreciate the help
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A. A.
Oct 12, 2022
Verified reviewVery nice helpful staff!!! Highly recommend
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A. A.
Oct 12, 2022
Verified reviewVery good service nice helpful staff!!
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A. A.
Oct 6, 2022
Verified reviewYour service has been very helpful.. a burden llifted. I voted high but I feel it's just that only Jesus is the only perfect person. Thank you. I hope I did good at the bank. ddh
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A. A.
Oct 4, 2022
Verified reviewGreat!!
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A. A.
Oct 2, 2022
Verified reviewExcellent customer service. Talked to Charles Bradley, he was helpful and encouraging.
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A. A.
Oct 1, 2022
Verified reviewHappy and fortunate spoken to in layman's terms
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