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Review Summary
Mediatorlawgroup is described as a reassuring first step for people dealing with debt, with teams that explain the process clearly and take time to answer questions. Customers often mention feeling at ease, listened to, and treated personally rather than like a case file.
Team expertise
"Really helpful and explained everything in great detail"
"Excellent customer service"
"Excelente servicio, muy cordial"
Responsiveness
"I am writing to share some feedback regarding my recent experience with your team. Each representative that I spoke to was professional, friendly,…"
I am writing to share some feedback regarding my recent experience with your team. Each representative that I spoke to was professional, friendly, and very thorough with explaining all the details of your services. I truly appreciate the excellent communication I received.
"The staff was very friendly and very understanding about my needs. Also they were very knowledgeable about what I was needing and what the best…"
The staff was very friendly and very understanding about my needs. Also they were very knowledgeable about what I was needing and what the best solution would be for my case.
"Excellent service and very professional. I appreciate the help. Everything was done in a timely manner as well."
Friendliness & courtesy
"Excellent service. Thank you so much. Appreciate."
"Very patient, professional and had all the answers to my questions. The whole team were fabulous."
"Very friendly and informative service"
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A. A.
Dec 20, 2023
Verified reviewThe representatives left no questions unanswered. Very informative and hopeful for our financial success.
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A. A.
Dec 15, 2023
Verified reviewEssence was just amazing!!!!
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A. A.
Dec 8, 2023
Verified reviewTo:. Mediator Law Group....... You literally made my day on 12/6/23. What a GREAT Christmas present ! I was 'truly' blessed!' My mind will certainly 'rest' a lot easier! I BELIEVE in paying my debts; but it probably would have taken me a long time to rectify the problem! Thank you so much for the expertise, patience and understanding of 'Bo and 'Wally' I am TRULY grateful and excited to take this journey of becoming debt free 'once again' ! I am eternally grateful ! Sincerely, Pamella C Johnson Very good, great service ! I would recommend !
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A. A.
Dec 3, 2023
Verified reviewThe team took their time to work with me.
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A. A.
Nov 30, 2023
Verified reviewJuan went above and beyond the call of duty. He was kind, professional and yet understanding our Our. situation Great guy !
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A. A.
Nov 24, 2023
Verified reviewI received all the information needed to make an informed decision for myself
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A. A.
Nov 23, 2023
Verified reviewWe appreciated the assistance to set up this debt consolidation program. It was pretty easy to complete the process and the staff was very professional and helpful.
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A. A.
Nov 2, 2023
Verified reviewThey were very helpful, informative and reassuring. I felt a lot of stress fall off my shoulders.
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A. A.
Nov 2, 2023
Verified reviewUnderstanding and kind
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A. A.
Oct 26, 2023
Verified reviewIt was fast to enroll. Everything was explained for understanding
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A. A.
Oct 12, 2023
Verified reviewTiffany is an excellent person. She went above and beyond her call to help me. While she was talking and explaining about what happened in my situation she knew immediately I was not being taken of legally and professionally. She walked me through each process explaining all the way. I am pretty sure that young lady saved me from being scammed. Thank you Tiffany for your help.
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A. A.
Oct 5, 2023
Verified reviewVery good great service
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A. A.
Sep 29, 2023
Verified reviewFriendly,knowledgeable, and to the point..Ready to help you get back in track
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A. A.
Sep 29, 2023
Verified reviewVery friendly and informative and straight to the point and knowledgeable
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A. A.
Sep 21, 2023
Verified reviewgood customer service
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A. A.
Sep 14, 2023
Verified reviewI tried to communicate with the credit companies and seek a solution. But everything was a dead end. I tried other lenders to consolidate only denied because to much debt. This company attempted to do the same and immediately saw my dilemma. We others say no they say “We Can Help”. Help get you out of debt and help you get ways to restore your credit and say out of debt. They Can, They throughly explain and answer all question’s. A great Team of professional people.
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A. A.
Sep 13, 2023
Verified reviewWonderful. I am extremely grateful
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A. A.
Sep 12, 2023
Verified reviewGreat customer service!
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A. A.
Sep 6, 2023
Verified reviewWhile the personnel are very nice a d polite, it is very hard for those of us that are hearing impaired to understand My hearing has degraded greatly since I was in P.I.
Reply from Mediatorlawgroup.com
Our agents are trained to be nice and polite. Thank you for letting us know the agent you spoke with accomplished these goals.
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A. A.
Sep 1, 2023
Verified reviewVERY PROFESSIONAL, THEY ANSWERED ALL MY QUESTIONS
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