Customer reviews for Paris Buci

Customer reviews Paris Buci

• 5 / 5

  

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  The sales associate was wonderful, welcoming, and knowledgeable!

  Review of 10/31/25, following an experience of 10/19/25 by CYNTHIA M.

• 5 / 5

  

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  Excellent quality frames with a very affordable price tag.

  Review of 10/29/25, following an experience of 10/22/25 by SUZY B.

• 5 / 5

  

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  My eyeglass frames broke during my trip to Paris. With my lenses in hand, I visited several opticians looking for a suitable frame. When I entered your store, I didn't realize you sold pre-made prescription glasses. I'd heard of your brand, but I didn't know I could buy prescription glasses directly. You saved my entire trip. I bought both regular and sunglasses. Thank you.

  Review of 10/27/25, following an experience of 10/8/25 by PRESLEY F. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  affordable, stylish

  Review of 10/25/25, following an experience of 10/8/25 by LOLA A. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

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  I love my IZIPIZI glasses. I intended to buy more but I refused to use the DETAX app that you require. Firstly, there was no WIFI in the store. Secondly, the app ‘takes' a portion of the DETAX dollar amount. That's a lazy way of IZIPIZI to do business. Every other Paris business from small boutique to large department store processed my DETAX forms. That app which would take a portion of my money was the deciding factor of why I didn't purchase the 5 pairs of glasses that I intended. One pair was enough. For those from the US buying in France, spending 101euros the amount required to get almost 20% tax back when departing France. At CDG it's easy to use the DETAX kiosk. FYI IZIPIZI is sold in all the department stores where your DETAX forms will be processed easily. That way you're sure you'll get all your DETAX money as opposed to the app taking their portion.

  Review of 10/16/25, following an experience of 10/4/25 by CAROLYN T.

  Answer by izipizi.com

  

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  Hello Carolyn, Thank you for your message and for sharing your experience. We’re sorry to learn that the DETAX process impacted your decision to purchase more. We understand your frustration regarding the app and the lack of Wi-Fi in-store. The DETAX app is a third-party service that allows for digital processing, but we take note of your feedback and will share it with the relevant teams. As you mentioned, IZIPIZI is also available in department stores where traditional DETAX forms are processed, and we’re happy you found a solution that worked better for you. Thank you again for your feedback — it helps us improve the experience for all our customers. Have a nice day!

• 5 / 5

  

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  Very pleasant, customer service was attentive, and the person serving us was knowledgeable & very friendly.

  Review of 10/13/25, following an experience of 10/2/25 by ULISES K. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Review of 9/26/25, following an experience of 9/17/25 by FLORIENCIA M.

Reviews displayed in chronological order