Customer reviews for London Carnaby

Customer reviews London Carnaby

• 5 / 5

  

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  Lovely robust reader glasses Friendly and helpful stsff

  Review of 4/27/25, following an experience of 4/15/25 by CLAIRE M.

• 5 / 5

  

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  The assistant was very helpful. The glasses themselves are very good value.

  Review of 4/23/25, following an experience of 4/14/25 by MAYBELL E. *

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• 5 / 5

  

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  - salesperson who has cover on her head was really helpful and nice for my family - 12/04/2025 - kid sunglasses bought with pink case

  Review of 4/19/25, following an experience of 4/12/25 by SERKAN Y.

• 5 / 5

  

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  Great value. Repeat customer.

  Review of 4/18/25, following an experience of 4/7/25 by CLARE H. *

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• 5 / 5

  

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  Nice cheap brand. That gets the job done.

  Review of 4/12/25, following an experience of 4/3/25 by NICK S.

• 5 / 5

  

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  Lovely ppl that work there!

  Review of 4/5/25, following an experience of 3/27/25 by TRISTON H. *

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• 4 / 5

  

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  Staff were friendly and welcoming

  Review of 4/5/25, following an experience of 3/28/25 by TAVARES B. *

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• 5 / 5

  

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  Went to replace my glasses and advised they were under warranty and provided with a new pair without even asking. Excellent service.

  Review of 3/31/25, following an experience of 3/22/25 by AILEEN B. *

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• 4 / 5

  

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  I have been izipizi customer for long time. Sometimes there is a luck of stock

  Review of 3/28/25, following an experience of 3/17/25 by CARLO C.

• 5 / 5

  

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  great styles

  Review of 3/25/25, following an experience of 3/14/25 by ELENA K. *

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• 5 / 5

  

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  Good choice of frames, friendly helpful staff

  Review of 3/21/25, following an experience of 3/9/25 by ODIE C. *

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• 5 / 5

  

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  Very polite and helpful. Lovely selection of glasses

  Review of 3/18/25, following an experience of 3/10/25 by VERDIE Z. *

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• 5 / 5

  

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  Quirky, unique, yet still aesthetically pleasing

  Review of 3/15/25, following an experience of 3/6/25 by VERLA Z. *

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• 5 / 5

  

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  It was good experience

  Review of 3/6/25, following an experience of 2/14/25 by ALIYA S. *

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• 5 / 5

  

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  Great product great service

  Review of 3/6/25, following an experience of 2/16/25 by GRHAM G.

• 3 / 5

  

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  I buy at least 10 pairs of Izipizi per year mostly online from Paris. For a change I went into the Carnaby St shop in London where I bought 3 new pairs for spring. No discount for loyal customers. I did ask if there were new colours for new season and they said no so I bought the same old colours. Only to get an email about 2 days later with new colours from Paris, how ill informed London staff are. Really disappointed. However whenever I get an email about new colours or new styles even of I go online straight away they are already sold out which is such a disappointment.

  Review of 3/6/25, following an experience of 2/17/25 by PERCY K. *

  *Pseudonymized data at the request of the author

  Answer by izipizi.com

  

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  Hello Annabel, Thank you very much for your review. We appreciate constructive feedback from our loyal customers, so please don't hesitate to share your feelings or suggestions with us! We have taken your message into consideration and will forward it to our team to improve our customer service. You are right to share your thoughts about the loyalty program. Our team is working hard to offer you the best experience possible. We will inform you when special offers are made for our loyal customers. We're very sorry if the new models are out of stock so soon, and we try our best to plan our stocks according to the demand. Feel free to contact me to discuss it in more detail. Have a nice day and thank you for your understanding! Kind regards,

  Answer by Percy K

  

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  Hi Clea Don’t get me wrong I LOVE IZIPIZI. I’m a big buyer! Annabel Sent from my iPad > On 26 Feb 2025, at 11:00, Cléa (IZIPIZI CUSTOMER SERVICE) wrote:

  Answer by izipizi.com

  

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  Hi Annabel, Thank you so much for your positive reply! It's a pleasure to know that you're still a big fan of our glasses. Have a nice day, Kind regards

  Show exchanges Hide exchanges
• 5 / 5

  

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  Lovely staff

  Review of 3/4/25, following an experience of 2/15/25 by CAROLINE B.

• 5 / 5

  

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  Great service, helped me use the guarantee and choose a better lense for me usage.

  Review of 2/24/25, following an experience of 2/8/25 by JERROD H. *

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• 5 / 5

  

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  Friendly atmosphere, nice glasses!

  Review of 2/17/25, following an experience of 2/8/25 by RAE K. *

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• 5 / 5

  

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  Great store and product

  Review of 2/17/25, following an experience of 2/10/25 by PIPER S. *

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• 5 / 5

  

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  Have always loved your glasses. Great value and v stylish.

  Review of 2/17/25, following an experience of 2/6/25 by SARAH K.

• 5 / 5

  

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  Good experience and very reasonably priced

  Review of 2/17/25, following an experience of 2/8/25 by TREVION H. *

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• 5 / 5

  

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  I have always been a fan of Izipizi. Simple, reliable products, nice and organized stores, and good customer service.

  Review of 2/7/25, following an experience of 2/3/25 by STEFAN C.

• 5 / 5

  

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  Easy and pleasant experience. Very affordable glasses!

  Review of 2/4/25, following an experience of 1/30/25 by OCEANE H. *

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• 5 / 5

  

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  Exvelente el producto y la atención de la vendedora.

  Review of 2/3/25, following an experience of 1/29/25 by A D.

• 4 / 5

  

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  I have been using Izipizi frames for at least a couple of years and they are a wonderful, stylish and affordable option for people with low reading prescriptions. The only reason why I won't give it a 5 star review is because annoyingly, the frames are not very durable, however, if brought back to the store, they will always give me a free pair, which is very nice.

  Review of 2/3/25, following an experience of 2/1/25 by EWALD G. *

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• 5 / 5

  

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  Fantastic

  Review of 2/2/25, following an experience of 1/28/25 by MAZ R.

• 4 / 5

  

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  I like IZIPIZi and actually your French stores have some different and great stock . Lovely colours and styles but they do break easily!

  Review of 2/1/25, following an experience of 1/30/25 by JENNIE B. *

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• 5 / 5

  

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  Lovely quality! Very pleased with the reading glasses!

  Review of 2/1/25, following an experience of 1/30/25 by PAUL S.

• 5 / 5

  

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  Very professional and helpful

  Review of 2/1/25, following an experience of 1/30/25 by TESSA G.

• 5 / 5

  

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  The lady who assisted me was very very good!

  Review of 1/30/25, following an experience of 1/25/25 by LAURIANE B. *

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• 5 / 5

  

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  A great range of stylish glasses

  Review of 1/30/25, following an experience of 1/25/25 by ODESSA S. *

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• 5 / 5

  

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  Great service , good range and very good value for money

  Review of 1/30/25, following an experience of 1/25/25 by LAUREN C. *

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• 5 / 5

  

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  The people vary good

  Review of 1/30/25, following an experience of 1/24/25 by ANNETTA H. *

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• 5 / 5

  

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  Excellent product and excellent service!

  Review of 1/24/25, following an experience of 1/22/25 by CLAUDIA D.

• 5 / 5

  

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  Great service and very pleased with the glasses at a great price point.

  Review of 1/23/25, following an experience of 1/21/25 by EDWARD L.

• 4 / 5

  

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  I love how these look and the lightness but I do think they wear out pretty fast.

  Review of 1/21/25, following an experience of 1/16/25 by HARRIET G.

• 5 / 5

  

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  Excellent customer service

  Review of 1/20/25, following an experience of 1/18/25 by MARGARETTA J. *

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• 5 / 5

  

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  Good choice of frames all reasonably priced

  Review of 1/19/25, following an experience of 1/16/25 by GARY D.

• 5 / 5

  

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  Great as usual

  Review of 1/11/25, following an experience of 1/9/25 by CEDRICK F. *

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• 5 / 5

  

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  Always fun

  Review of 1/11/25, following an experience of 1/9/25 by KALEIGH M. *

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• 5 / 5

  

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  Nice woman serving but was on her own and it was very busy. Unaware of full range of izipizi glasses.

  Review of 12/24/24, following an experience of 12/16/24 by IGNACIO W. *

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• 5 / 5

  

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  Great store and great team!

  Review of 12/24/24, following an experience of 12/20/24 by ADRIENNE N. *

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• 5 / 5

  

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  Extremly happy

  Review of 12/24/24, following an experience of 12/21/24 by LES M.

• 5 / 5

  

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  Staff in store were excellent

  Review of 12/23/24, following an experience of 12/11/24 by TERRY T.

• 4 / 5

  

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  See below.

  Review of 12/23/24, following an experience of 12/13/24 by VIOLETTE R. *

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• 5 / 5

  

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  Helpful staff, immaculate shop and excellent products

  Review of 12/18/24, following an experience of 12/11/24 by M B.

Reviews displayed in chronological order