Reviews for London Carnaby

Total: 141 reviews since 18/12/2024

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4.8

Based on 101 reviews from the last 12 months

5

84%
4

13%
3

2%
2

0%
1

1%

Review Summary

The Izipizi establishment in London offers a delightful experience with its stylish and affordable glasses, complemented by friendly and knowledgeable staff. Customers appreciate the wide variety of designs and colors, as well as the lightweight comfort of the eyewear, making it a popular choice for many.

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Review Summary

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5 ★

Desmond H.
Jan 24, 2026
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My experience at Izipizi was very good. But they keep emailing me for a review which I hate. Can I not just go and buy somthing without having to be relentlessly pursued to "rate" them? This is the 2nd time this week I have been emailed to review them and it completely negates the experience of shopping with them. The next time I go to buy glasses from them I will complain in store.
Experience from: Jan 13, 2026
Charles L.
Jan 10, 2026
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The shop assistant was helpful, welcoming and professional. Great service.
Experience from: Jan 2, 2026
S. M.
Jan 7, 2026
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Unusually I had a problem with one of my pairs of Izipizi glasses - I have 4 pairs - which was resolved without any problems whatsoever
Experience from: Dec 30, 2025
Julie D.
Dec 25, 2025
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Lovely, comfortable glasses. Will buy more
Experience from: Dec 14, 2025
C. W.
Dec 24, 2025
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It was very exciting and fun
Experience from: Dec 11, 2025
C. F.
Dec 17, 2025
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Always good - my go to place for glasses and sunglasses. Easy - and staff know clearly the range and the styles. Like going in - glasses you have to try on - and then you can order on line if you need additional pairs.
Experience from: Dec 6, 2025
R. P.
Dec 17, 2025
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I have used IZIPIZI front last 10 years Always been pleased with the quality
Experience from: Dec 5, 2025
P. C.
Dec 15, 2025
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amazing sales assistant
Experience from: Dec 7, 2025
G. M.
Dec 15, 2025
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Great staff helped me
Experience from: Dec 4, 2025
V. L.
Dec 13, 2025
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Got what I needed . Staff helpful
Experience from: Dec 4, 2025
Gillian P.
Dec 9, 2025
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Great product
Experience from: Nov 28, 2025
O. M.
Dec 4, 2025
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Your man in the Carnaby Street store is brilliant - really helpful and genuine. I have been looking forwards to getting to the store for ages but not had the chance, it was worth the wait!
Experience from: Nov 27, 2025
M. H.
Dec 4, 2025
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Great high quality glasses and a really good range of styles to choose from.
Experience from: Nov 26, 2025
P. K.
Nov 28, 2025
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immediate response to my email message. Exception for a refund for a special case that I could not physically present to a shop for issuance of voucher. Very informative and polite customer service both in store and online.
Experience from: Nov 16, 2025
Ben R.
Nov 24, 2025
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Staff are always friendly and helpful and knowledgeable. Store is laid out nicely, lots of options, but not cluttered.
Experience from: Nov 13, 2025
V. S.
Nov 24, 2025
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The staff were extremely polite and always smiling! The prices on the glasses were very good, and there was an ok variety to choose from. Even though I was there on holiday and from another country, they told me that if anything happens to the glasses, I can contact them and they will assist me online. Highly recommended!
Experience from: Nov 13, 2025
A. L.
Nov 24, 2025
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We were served by JADA who was so lovely. She was helpful, friendly, informative and enthusiastic about your products. I am very happy with my purchase. JADA is a real asset to the store. Thank you.
Experience from: Nov 16, 2025
Ifra A.
Nov 24, 2025
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Friendly and helpful
Experience from: Nov 15, 2025
C. W.
Nov 22, 2025
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I Like the Izipizi styles but the I have several pairs which have broken with one of the arms falling off. I pair I bought also had a wobbly arm.
Experience from: Nov 2, 2025
Scott P.
Nov 14, 2025
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The best looking reading glasses I have ever owned.
Experience from: Nov 10, 2025