Reviews for London Carnaby

Total: 141 reviews since 18/12/2024

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4.8

Based on 101 reviews from the last 12 months

5

84%
4

13%
3

2%
2

0%
1

1%

Review Summary

The Izipizi establishment in London offers a delightful experience with its stylish and affordable glasses, complemented by friendly and knowledgeable staff. Customers appreciate the wide variety of designs and colors, as well as the lightweight comfort of the eyewear, making it a popular choice for many.

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Review Summary

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5 ★

Finn C.
Nov 14, 2025
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The staff & products are great. However I wanted a gift receipt, and the printer wasn't working so they couldnt provide one. I had to buy a pair of glasses and use the regular e-receipt for a gift, which is fine, but not ideal.
Experience from: Nov 9, 2025
C. C.
Nov 14, 2025
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well informed sales people
Experience from: Nov 5, 2025
Jane D.
Nov 12, 2025
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very pleased with my glasses and the woman in the shop was helpful and enthusiastic
Experience from: Oct 30, 2025
W. S.
Nov 9, 2025
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Muy buen producto. Se debe cuidar mucho de las bisagras
Experience from: Nov 1, 2025
T. W.
Nov 9, 2025
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Great stylish glasses for reasonable cost
Experience from: Nov 1, 2025
C. A.
Nov 6, 2025
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Very good experience of getting a new pair of reading glasses.
Experience from: Oct 29, 2025
W. F.
Nov 4, 2025
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Very enjoyable and assistant was very helpful
Experience from: Oct 25, 2025
A. C.
Nov 3, 2025
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Great style and quality of the glasees
Experience from: Oct 25, 2025
Susan M.
Oct 31, 2025
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I will only ever buy my "readers" from IZIPIZI. Their designs and colors are the best, and the quality is excellent!
Experience from: Oct 23, 2025
Farheen S.
Oct 29, 2025
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Great quality, options and price!
Experience from: Oct 21, 2025
Ricci D.
Oct 28, 2025
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Kaya was very helpful friendly and most of all knowledgeable on the products.
Experience from: Oct 17, 2025
J. O.
Oct 25, 2025
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Great retail experience. Superb staff
Experience from: Oct 18, 2025
Dianne S.
Oct 24, 2025
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Not good in the shop, lack of interest in selling me my glasses. Have always bought online before.
Experience from: Sep 17, 2025
A. M.
Oct 23, 2025
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Dealing with IZIPIZI is always a mixed experience. If it's online it takes a while and sometimes they don't show up. In the shop (Carnaby st) it depends on the day and the staff working. Some are very helpful and friendly others.... not so much. As for the glasses they break easily compared to other similar brands but they do their job. Nice designs.
Experience from: Oct 14, 2025
S. M.
Oct 16, 2025
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Great customer service - knowledgable and friendly sales person.
Experience from: Oct 8, 2025
N. P.
Oct 14, 2025
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I have been buying Izipizi glasses for years. The staff at all the different branches in London and have always been wonderful.
Experience from: Oct 6, 2025
J. J.
Oct 13, 2025
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Welcoming staff, unfortunately glasses I wanted were out of stock but staff offered to check other stores and I went there to get the glasses I wanted.
Experience from: Oct 5, 2025
A. A.
Oct 10, 2025
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Lovely shop assistant. very helpful and engaging.
Experience from: Oct 2, 2025
S. X.
Oct 7, 2025
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Always a pleasure
Experience from: Sep 26, 2025
R. B.
Oct 7, 2025
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very helpful in store colleagues
Experience from: Sep 28, 2025