Reviews for Procivic.com

Total: 5 132 reviews since 03/07/2013

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4.7

Based on 301 reviews from the last 12 months

  • 89%
  • 5%
  • 2%
  • 1%
  • 3%

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The reviews highlight excellent product quality, fast shipping, and great customer service. Customers appreciate the smooth ordering process and are satisfied with their purchases.

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  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
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icon sparkle Review Summary

The reviews highlight excellent product quality, fast shipping, and great customer service. Customers appreciate the smooth ordering process and are satisfied with their purchases.

This summary is AI-Generated
  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
Thanks for your feedback!
Helpful?
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  • 89%
  • 5%
  • 2%
  • 1%
  • 3%

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  • Matthew W.

    Jan 24, 2025

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    Came exactly how I ordered. I had zero issues with shipping, and package came in a timely manner.

    Reply from Procivic.com

    Matthew, Thank you for your kind feedback! We're thrilled to hear that your order arrived just as you expected and that you had a smooth shipping experience. We strive to provide the best service for upgrading your vehicle, and it's great to know we met your expectations. If you have any questions about future orders or need assistance, feel free to reach out. Best Regards, Customer Care

  • Richard C.

    Jan 24, 2025

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    Was able to talk to a rep (Oscar) right away. He was very friendly, knowledgeable and helpful. Took care of my issues right away. Highly recommend.

    Reply from Procivic.com

    Richard, Thank you for your kind words! We're glad to hear that Oscar provided excellent support and resolved your issues quickly. Our team is dedicated to helping customers with their vehicle upgrades, and feedback like yours keeps us motivated. If you have any further questions or need assistance with your future orders, please reach out anytime! Best Regards, Customer Care

    Reply from Richard C.

    Ok, sounds great! No problem! I’ll definitely be shopping here more! Thank you!

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  • R. P.

    Jan 24, 2025

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    Very quick shipping!

    Reply from Procivic.com

    Hello, Thank you for your positive feedback! We're glad to hear that you experienced quick shipping. We always strive to provide the best possible service to our customers. Best Regards, Customer Care

  • Jerold B.

    Jan 21, 2025

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    The Srirmoto C.M.C & slave cylinder fit perfectly and shifts better than stock!!!!! Will order more parts in the future!!!!

    Reply from Procivic.com

    Jerold, Thank you for your feedback! We're thrilled to hear that the Srirmoto C.M.C & slave cylinder fit your vehicle perfectly and has improved your shifting compared to stock. It’s always great to see our customers satisfied! We look forward to serving you with more upgrades for your car in the future. Best Regards, Customer Care

  • Angelo B.

    Jan 21, 2025

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    Was all great for me!

    Reply from Procivic.com

    Angelo, Thank you for your positive feedback! We're thrilled to hear that everything was great for you. We strive to provide the best experience for our customers. If you have any questions or need assistance in the future, feel free to reach out to us. Best Regards, Customer Care

  • Justin K.

    Jan 15, 2025

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    I had great customer service the first time I bought a big order and got my parts sooner then expected

    Reply from Procivic.com

    Justin, Thank you for your positive feedback! We're thrilled to hear that you had a great customer service experience with your recent big order and that the parts arrived sooner than expected. Our team always aims to provide the best possible place for upgrading your vehicle, and it’s fantastic to know we met your expectations. We look forward to serving you again in the future! Best Regards, Customer Care

  • Sean B.

    Jan 15, 2025

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    I ordered the part. They sent the part on time. And it arrived on time. I installed it, and it worked. Not much more to it than that. They even cared enough to ask if the part i ordered that didn't show support for my car, was really the part I wanted after I placed the order. It fit fine with only minor modifications needed to the base of the fuel pump/fuel filter. 5 stars.

    Reply from Procivic.com

    Sean, Thank you for your fantastic review! We're thrilled to hear that the part arrived on time and worked well for your install, especially considering your vehicle's fuel pump/fuel filter setup. Our team always strives to ensure that our customers have the right parts for their needs, and we're glad you appreciated our inquiry regarding compatibility. If you ever have questions about future orders, we're here to help! Best Regards, Customer Care

  • Craig M.

    Jan 14, 2025

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    The parts came in fast. They were in immaculate condition. The product quality was exceptional. The install was simple and straightforward. I love ordering things from pro civic.

    Reply from Procivic.com

    Craig, Thank you so much for your kind words! We're thrilled to hear you had a great experience with your recent order. It’s wonderful that everything arrived quickly and in top condition, and that installing the parts was a breeze. We look forward to continuing to provide you with quality products for your vehicle! Best Regards, Customer Care

  • H. C.

    Jan 14, 2025

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    Good and friendly costumer service I highly recommend buy and connect them for any questions

    Reply from Procivic.com

    Hello, Thank you for your kind words about our customer service! We're always here to help and ensure you have the best experience while upgrading your vehicle. If you have any questions or need assistance in the future, please don’t hesitate to reach out. Best Regards, Customer Care

  • James S.

    Jan 14, 2025

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    Great team and customer service!

    Reply from Procivic.com

    James, Thank you for your kind words! We're thrilled to hear that you had a positive experience with our team and customer service. Your satisfaction is our priority, and we look forward to assisting you with your future orders. Best Regards, Customer Care

  • Johnny O.

    Jan 14, 2025

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    gift for my nephew. Very easy install and a great add to his vehicle.

    Reply from Procivic.com

    Johnny, Thank you for your review! We're so glad to hear that the installation was easy and that it made a great addition for your nephew’s vehicle. We strive to provide the best options for car upgrades, and it sounds like we hit the mark! If you need any assistance or have questions about future orders, feel free to reach out. Best Regards, Customer Care

  • Kyle S.

    Jan 14, 2025

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    Great product and company; the package came fast and looks great.

    Reply from Procivic.com

    Kyle, Thank you for your wonderful feedback! We're thrilled to hear that you're happy with the product and the speedy delivery. We strive to provide the best experience for our customers and are glad that we met your expectations. If you have any questions or need assistance with anything in the future, don't hesitate to reach out. Best Regards, Customer Care

  • Anthony O.

    Jan 10, 2025

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    My taillights got damaged in a hail storm and I decided to order these. They do not disappoint!

    Reply from Procivic.com

    Anthony, Thank you for your wonderful feedback! We're glad to hear that the new taillights for your vehicle met your expectations, especially after the unfortunate hail storm. It's important to us that you find the right parts to keep your vehicle in great shape. If you have any questions or need assistance with future orders, please don't hesitate to reach out. Best Regards, Customer Care

  • Hamza S.

    Jan 10, 2025

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    Nice customer service

    Reply from Procivic.com

    Hamza, Thank you for your kind words! We strive to provide the best service to help you upgrade your vehicle. If you have any questions or need assistance in the future, please don't hesitate to reach out. Best Regards, Customer Care

  • Travis Z.

    Jan 8, 2025

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    Excellent customer service, extremely fast shipping

    Reply from Procivic.com

    Travis, Thank you for your positive feedback! We're delighted to hear that you experienced excellent customer service and fast shipping. We strive to ensure our customers have the best possible experience when upgrading their vehicles. If you have any questions or need assistance with your future orders, don’t hesitate to reach out! Best Regards, Customer Care

  • Tyler H.

    Jan 8, 2025

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    Items came damaged, cannot get a hold of anybody to get a refund/exchange. Although im assuming the quality is bad for them to break as bad as they did

    Reply from Procivic.com

    Tyler, I am sorry to hear about your situation. I reviewed your order and you definitely did contact us and we definitely did reply to your situation. You contacted us on 1/3 regarding this issue. Our team responded shortly after receiving the message requesting more info and images of the damaged product. You then replied with the required info on 1/6 and we confirmed that a claim is being processed through. Visors in general are fragile items and though we put insurance and proper packaging, some delivery drivers are less careful than others. For this reason, we include insurance on all packages in case damages occur during transit. We'll make sure this is handled quickly and help resolve the issue as quickly as possible. Please let us know if you have any other questions. Best Regards, Customer Care

  • Michael C.

    Jan 8, 2025

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    Pleasure to do business with.

    Reply from Procivic.com

    Michael, Thank you for your positive feedback! We're glad to hear you had a great experience with us. It's always a pleasure to assist customers like you. Please don't hesitate to reach out if you have any questions about your future orders. Best Regards, Customer Care

  • T. L.

    Jan 7, 2025

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    Parts fit (they were the ones I ordered, came with all the hardware it said it was going to come with) although there were some blemishes, either from packaging or shipping. Given my previous experience with FedEx I’d assume it was shipping. My only problem was that, so whatever you guys got to do to get on FedEx or change delivery companies that would be dope. I would happily pay shipping if I know that my parts will come in perfect condition.

    Reply from Procivic.com

    Hello, Thank you for the feedback, we appreciate it. I am glad to hear you had an overall solid experience shopping with us. I am sorry to hear about the condition the parts were delivered in. Though we do pay for the best possible shipping along with insurance, some delivery drivers may be less careful than others. If you do have issues with the delivery drivers in your area, we can use other delivery options. We use most major delivery services and can select different ones if needed. We simply default to the fastest and reasonably priced option available to us for your area. However, you can always leave a note on your order if you have a preference. Hopefully this helps, please let us know if you have any other questions. Best Regards, Customer Care

  • Glenn B.

    Jan 3, 2025

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    I've ordered a lot of parts to upgrade my 13 civic si coupe. Your site is better than most. I'll keep using you guys for parts.

    Reply from Procivic.com

    Glenn, Thank you for the great review, we greatly appreciate it! I'm glad to hear you had an overall solid experience shopping with us. We do what we can to provide the best possible place to upgrade your civic. Please let us know if you have any other questions or comments. Best Regards, Customer Care

  • Keven S.

    Jan 1, 2025

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    Really good customer service and had no issues with my delivery, would buy again

    Reply from Procivic.com

    Keven, Thank you for the great review, we greatly appreciate it! I'm glad to hear our customer service was able to help you. We do our best to always provide the best possible customer service, parts, and shipping times. We'll make sure to keep it up for future orders as well. Please let us know if you have any other questions. Best Regards, Customer Care

Reviews displayed in chronological order

About Procivic.com

PRO Car Studio

PRO Car Studio operates the website procivic.com, which specializes in selling aftermarket parts for Honda Civics. PRO Car Studio is run by enthusiasts who are passionate about upgrading and fine tuning their Civics.

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