Customer reviews
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It was the exact product my son was looking for and needed. Fast shipping. Packaged really well. Would highly recommend ordering from here again.
Review of , following an experience of by ROWAN C.
Answer by procivic.comFlagRowan, We're thrilled to hear that you found the exact product your son needed! Fast shipping and careful packaging are priorities for us, and it's great to know we met your expectations. We look forward to providing you with another positive experience on your future orders. Best Regards, Customer Care
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Has become one of my favorite places to shop. Parts are good quality, fairly priced. Website is probably the easiest to use and navigate.
Review of , following an experience of by THORIN L.
Answer by procivic.comFlagThorin, Thank you for the kind words! We're thrilled to hear that you've found our store to be one of your favorites for car parts. We strive to provide quality products at fair prices and to have a user-friendly website. If you have any questions or need assistance in the future, please feel free to reach out. Best Regards, Customer Care
Answer by Thorin LFlagI’m sure that you guys are already working on adding products- but it would be really cool to be able to buy more things for my 96-00 civic on your site. Like body panels, front and rear lips, spoilers, and other aesthetic accessories like that.
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Customer service is second to none. My first choice for aftermarket parts!
Review of , following an experience of by MARK K.
Answer by procivic.comFlagMark, Thank you so much for your kind words! We're thrilled to hear that our customer service has made such a positive impression on you. We strive to be the best place for aftermarket parts and are glad you consider us your first choice. If you need anything in the future or have any questions, feel free to reach out! Best Regards, Customer Care
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very fast shipping
Review of , following an experience of by ANH T.
Answer by procivic.comFlagAnh, Thank you for your feedback! We're glad to hear that you experienced very fast shipping. We strive to ensure our customers receive their car parts as quickly as possible. If you have any questions or need further assistance in the future, feel free to reach out. Best Regards, Customer Care
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Then lights look good and arrived faster that I though
Review of , following an experience of by WAVA K. *
*Pseudonymized data at the request of the author
Answer by procivic.comFlagHello, Thank you for your review! We're thrilled to hear that the lights arrived quickly and that you're pleased with them. If you have any questions or need assistance with future orders for your vehicle, feel free to reach out to us. Best Regards, Customer Care
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Very helpful customer service. Quick shipping. Happy customer.
Review of , following an experience of by DANIEL N.
Answer by procivic.comFlagHello! Thank you for your wonderful review. We’re thrilled to hear that our customer service team was able to assist you effectively and that you received your order quickly. Your satisfaction is our priority, and it’s great to know you’re a happy customer. Warm regards, The Procivic Team
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Very fast and In good condition. Ordered from another company and they took 2 weeks to not even SHIP it out . This company shipped it out the very next day !!!! Ordering here again for sure.
Review of , following an experience of by JONATHAN C.
Answer by procivic.comFlagJonathan, Thank you for your feedback! We're thrilled to hear you received your order quickly and in great condition. We strive to provide prompt service to our customers, and it's wonderful to know that your experience exceeded your expectations. We look forward to serving you again in the future! Best Regards, Customer Care
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Thanks you all for the wonderful support and kind services here at Pro Civic I really like the exhaust and will be ordering more parts here soon
Review of , following an experience of by COLLIN C.
Answer by procivic.comFlagCollin, We're thrilled to hear that you're enjoying the exhaust for your vehicle! Thank you for your kind words about our support and services. We're dedicated to providing the best experience as you upgrade your car, and we look forward to assisting you with your future orders. Best Regards, Customer Care
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Very quick and convenient shopping, fast shipping and great quality products!
Review of , following an experience of by ISAAC S.
Answer by procivic.comFlagIsaac, We're thrilled to hear that you had a quick and convenient shopping experience and appreciated our fast shipping and quality products! We always aim to provide the best for our customers to upgrade their vehicles. If you ever have any questions about future orders or need assistance, feel free to reach out anytime. Best Regards, Customer Care
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great customer service,very responsive.i highly recommend.
Review of , following an experience of by EDUAMEL C.
Answer by procivic.comFlagEduamel, Thank you for your wonderful feedback! We're thrilled to hear that you had a positive experience with our customer service. We aim to provide the best possible place for our customers to upgrade their vehicles. If you have any questions or need assistance in the future, please don't hesitate to reach out. Best Regards, Customer Care
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Fast Shipping , Arrived within 2 days of ordering my Invidia Q300 Exhaust ; Would recommend.
Review of , following an experience of by NAM T.
Answer by procivic.comFlagNam, Thank you for your positive feedback! We're thrilled to hear that your Invidia Q300 Exhaust arrived so quickly. We strive to provide the best possible place for upgrading vehicles, and your recommendation means a lot to us. If you need anything else in the future, don’t hesitate to reach out! Best Regards, Customer Care
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Shipping was alittle longer then expected but other then that the company's response time was awesome and the parts all came complete and undamaged. Will definitely buy from them again
Review of , following an experience of by MICHAEL P.
Answer by procivic.comFlagMichael, Thank you for your feedback! We're glad to hear that the parts arrived complete and undamaged, and we appreciate your understanding regarding the shipping time. We aim to ensure that all our customer interactions are positive and we look forward to serving you again for your future parts needs. Best Regards, Customer Care
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In the last 12 years I have spent around 10k on Procivic.com and everything I have ever ordered has come in a timely manner and been packaged well. The parts always fit perfectly. I just ordered my 3rd set of coil overs from here. The only slightly negative thing I could say about the company is I wish they offered Flashpro Tuning, Not a deal breaker by any means but it would make our lives so much easier.
Review of , following an experience of by DUSTIN H.
Answer by procivic.comFlagDustin, Thank you for your loyalty and for sharing your positive experience with us over the years! We're thrilled to hear that you've been satisfied with your orders, especially your sets of coilovers for your vehicle. Unfortunately, we are not a tuning shop, only a retailer and are only licensed to sell the product, not produce tunes for it. If you have any more feedback or questions about anything else, feel free to reach out. Best Regards, Customer Care
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The bolts arrived timely, and the quality was adeqaute. Installation was straightforward, and instructions were included. 10/10.
Review of , following an experience of by TOMMY P.
Answer by procivic.comFlagTommy, Thank you for your positive feedback! We're thrilled to hear that the bolts arrived on time and that the installation process went smoothly for you. It's great to know you found the quality satisfactory. If you have any further questions or need assistance with your future upgrades, feel free to reach out to us! Best Regards, Customer Care
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Great products, best prices and quick delivery!
Review of , following an experience of by STEVEN G.
Answer by procivic.comFlagSteven, Thank you for your wonderful review! We're thrilled to hear that you're satisfied with our products and pricing, as well as the quick delivery. We strive to provide the best possible place to upgrade your vehicle. If you have any questions about future orders or need assistance, feel free to reach out! Best Regards, Customer Care
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10 out of 10
Review of , following an experience of by GAIGE M.
Answer by procivic.comFlagHello Gaige, Thank you for your fantastic rating! We're thrilled to know you had a great experience. If you have any further questions or need assistance with future orders, please don't hesitate to reach out. Best Regards, Customer Care
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Customer service is great, and it didn't take to long for my exhaust to arrive.
Review of , following an experience of by LUCIEN K.
Answer by procivic.comFlagLucien, Thank you for your kind words! We're thrilled to hear that you had a positive experience with our customer service and that your exhaust arrived quickly. We strive to make upgrading your vehicle as smooth as possible, especially for your exhaust system. If you have any questions or need assistance in the future, don't hesitate to reach out. Best Regards, Customer Care
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Delivery Was less than a week, came sealed and well protected. Device worked as it should, I definitely recommend buying from here as they also have great customer service/ support.
Review of , following an experience of by MAY S. *
*Pseudonymized data at the request of the author
Answer by procivic.comFlagHello, Thank you for your positive feedback! We're glad to hear that your order arrived quickly and in great condition, and that the device is working as it should. We strive to provide a supportive experience for our customers, and your recommendation means a lot to us. Should you have any questions or need assistance with future orders, feel free to reach out anytime! Best Regards, Customer Care
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UPS so bad
Review of , following an experience of by ZYDRICK V.
Answer by procivic.comFlagZydrick, Thank you for the feedback. We can understand that delivery companies can sometimes fall short of their promises. We do offer shipping with other shipper options and if you require a specific courier, you are welcomed to contact us to request it. Please do note as well that the review is for a review on our service only. We have little to no control over UPS and their employees and as such, does not apply to the review here. Please feel free to contact us if you have any other questions or comments. Best Regards, Customer Care
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Great service and I got my parts quicker than expected!
Review of , following an experience of by EFRAIN M.
Answer by procivic.comFlagEfrain, Thank you for your positive feedback! We're thrilled to hear that you received your parts faster than expected. We strive to provide the best possible service for our customers, and it's wonderful to know we met your needs. Best Regards, Customer Care
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Used it on my 2014 civic si very amazing so far lol
Review of , following an experience of by DANIEL G.
Answer by procivic.comFlagDaniel, Thank you for your review! We're thrilled to hear that you're having a great experience with your upgrades on your 2014 Civic Si. We strive to provide the best possible options for enhancing vehicles like yours. If you have any questions or need assistance with future orders, feel free to reach out! Best Regards, Customer Care
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Incredible service, got a call to confirm my address and such, and got advise on the parts I got as well as future purchases. Would definitely recommend to any civic owner looking to upgrade their ride!
Review of , following an experience of by KRISTOPHER F.
Answer by procivic.comFlagKristopher, Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us, especially regarding your order and our support for your Civic upgrades. Your recommendation means a lot to us, and we're here to assist you with any future purchases you need. Best Regards, Customer Care
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Excellent got my items very quickly Shipment very fast .
Review of , following an experience of by JESUS R.
Answer by procivic.comFlagJesus, Thank you for your positive feedback! We're thrilled to hear that you received your items quickly. We always aim to provide the best possible service, and we're glad we could meet your expectations. If you have any questions or need assistance with your next order, feel free to reach out! Best Regards, Customer Care
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Very fast shipping. Received my new exhaust within 3-4 business days and was in very secure packaging. After installation I’ve enjoyed the sound and response of the exhaust on my car. I’d definitely recommend purchasing from them in the future.
Review of , following an experience of by DONTE B.
Answer by procivic.comFlagDonte, Thank you for your wonderful review! We're thrilled to hear that the exhaust for your car arrived quickly and securely, and that you're enjoying the improved sound and response. We appreciate your recommendation and look forward to providing you with a positive experience on your future orders. Best Regards, Customer Care
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Very reliable trustworthy people. I had a great experience when I ask for help to correct my order. Thank you! I am happy with my order.
Review of , following an experience of by JOSEPH G.
Answer by procivic.comFlagJoseph, Thank you so much for your positive feedback! We're thrilled to hear that you had a great experience with us and were able to get the assistance you needed for your order. Your satisfaction means a lot to us, and we look forward to serving you again in the future! Best Regards, Customer Care
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Excelente
Review of , following an experience of by JANICE M.
Answer by procivic.comFlagJanice! Thank you so much for your wonderful review and the 5-star rating! We truly appreciate your positive feedback and are delighted to hear that you had an excellent experience with us. Your support encourages us to continue providing top-notch service to all our customers. Please let us know if you have any other questions or comments. Best regards, Customer Care
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my part came broken in 2 massive parts making it unusable
Review of , following an experience of by JADYN B.
Answer by procivic.comFlagJadyn, I am sorry to hear about the condition your parts arrived in. It appears that you already contacted us we are already working on correcting this issue. It appears it was damaged during transit. Unfortunately, though we pay for the best possible shipping methods, some courier drivers/workers may not be as careful as others. For this reason, all packages we ship out are covered with full insurance. If an item arrives damages, missing parts, or defective, you would be fully covered. We are currently working with the courier to have this covered and resolved as quickly as possible. Again, we do apologize for the inconvenience this has caused, but know that you are covered and we are currently working to have this corrected as soon as possible. Please let us know if you have any questions. Best Regards, Customer Care
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I received my Honda taillights in a timely fashion and they worked perfectly, I had them installed at a shop and everything went smoothly even though I was nervous about the quality they worked well and are pretty bright (only thing is it’s a red turn signal not yellow but that’s okay ) very happy would buy from here again.
Review of , following an experience of by STEPHANIE A.
Answer by procivic.comFlagStephanie, Thank you for your positive feedback on your Honda taillights! We're thrilled to hear that they worked perfectly and that everything went smoothly with the installation. It's great to know that you’re satisfied with the brightness as well. We appreciate your understanding regarding the turn signal color and are glad to have you as a customer. If you have any questions or need assistance with future orders, feel free to reach out! Best Regards, Customer Care
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Happy with the communication and happy with the part. Looks great, and the car feels a little bit more direct in the front
Review of , following an experience of by AL G.
Answer by procivic.comFlagAl, Thank you for your positive feedback! We're thrilled to hear that you're satisfied with the part and that it's enhancing the handling of your vehicle. If you have any questions or need assistance with future orders, feel free to reach out. Best Regards, Customer Care
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Payment was done, refund pending
Review of , following an experience of by JAIR J.
Answer by procivic.comFlagJair, I am sorry about your experience. I do wish to clarify on a few things here. You were attempting to pay with a international card. Our system is not setup for direct international orders or payments. As such, they must be placed using PayPal. This was caught during processing and as such, the order was cancelled and refunded in full. We did also notify you about the process that must be followed as well. Do note that that refunds are handled immediately and was done on the same day you were notified. It is up to your bank to finalize the process and depending on the bank, this may take a few days. This is up to them, not us. If you do have any questions or comments regarding this, you are always welcomed to contact us as well. Best Regards, Customer Care
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Weren’t any problems, delivered in under a week
Review of , following an experience of by WILLIAM H.
Answer by procivic.comFlagWilliam, Thank you for your feedback! We're glad to hear that your order arrived quickly and without any issues. We strive to provide the best possible experience for our customers, and it's great to see that reflected in your experience. If you have any questions or need assistance with future orders, please feel free to reach out. Best Regards, Customer Care
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Great customer service. Package arrived early. Sounds great in the civic!
Review of , following an experience of by JOHN P.
Answer by procivic.comFlagJohn, Thank you for your kind words! We're thrilled to hear that your order arrived early and that everything sounds great in your Civic. We strive to provide the best possible place for you to upgrade your vehicle. If you have any questions or need assistance in the future, feel free to reach out. Best Regards, Customer Care
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Emailed me right away and the packages came in really quick! Even came in a day earlier than what was said by tracking
Review of , following an experience of by NATHAN D.
Answer by procivic.comFlagNathan, Thank you for your fantastic feedback! We’re thrilled to hear that your order arrived sooner than expected. We're committed to providing the best possible experience for upgrades to your vehicle, and we're glad we could deliver promptly. If you have any questions or need assistance with your next order, please feel free to reach out! Best Regards, Customer Care
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Ordered on a Sunday night, came in Wednesday morning. Easy to order. Came with everything as expected. Skunk2 Megapower RR for a 15 civic Si. Going to buy taillights from here next.
Review of , following an experience of by ETHAN P.
Answer by procivic.comFlagEthan, Thank you for your review! We're thrilled to hear your order for the Skunk2 Megapower RR for your '15 Civic Si arrived quickly and met your expectations. We appreciate your positive feedback and look forward to assisting you with your taillight purchase soon! Best Regards, Customer Care
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great
Review of , following an experience of by VICTOR T.
Answer by procivic.comFlagVictor, Thank you for your positive feedback! We're thrilled to hear that you're happy with your experience at our store. If there's anything specific you'd like to share or if you have questions regarding future orders, feel free to reach out! Best Regards, Customer Care
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Ordered coilovers and a week later was called letting me know they were on back order for possible another 6+ weeks. And when they are back in stock the price would most likely be increased. So at that time I chose to cancel my order. Money was refunded right away.
Review of , following an experience of by JERRY L.
Answer by procivic.comFlagJerry, Thank you for the feedback, we greatly appreciate it! I do wish to clarify on few things here. To note, the order was placed on 4/4, late on Friday after we closed for the day. Since we are closed over the weekend, the order only began to process through the following business day on 4/7, Monday. While processing it through, we were notified by the manufacturer, that unfortunately, they had run out of stock. Due to the recent issues with tariffs and shipping changes, a lot of their shipments have been delayed and this is their best current estimate. We did attempt to contact you immediately after confirming this, which was on 4/8. This all happened within the first days and tried to have this resolved immediately. However, we did not reach you. We attempted again on 4/10, without success. You then contacted us on 4/11 and we provided the details. We understand that these situation can be frustrating, and contacting people can sometimes be difficult due to scheduling, but we definitely did attempt to reach you multiple times before the week that was mentioned. We also did provide you with an alternative to the coilovers, but was ultimately was decided to cancel and this was fully honored. We work hard to ensure our customers are notified of any potential issues in a timely manner and will continue to ensure our customers are kept up to date as well. Please feel free to let us know if you have any other questions or comments. Best Regards Customer Care
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Perfection
Review of , following an experience of by PETE D.
Answer by procivic.comFlagPete, Thank you so much for your kind words! We're thrilled to hear that you're satisfied with your experience. Our goal is to be the best possible place for upgrading your vehicle. We look forward to serving you again in the future! Best Regards, Customer Care
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Package wasn’t lost by fedex but their support team were able to help in the quickest they could and had a new one shipped out in less than a week. Responded quickly and reassured me that things were being taken care of. Thank You so much to their support team!
Review of , following an experience of by DEVONTE B. *
*Pseudonymized data at the request of the author
Answer by procivic.comFlagHello, Thank you for your feedback! We're glad to hear that our support team was able to assist you promptly and resolve the issue with your package. We strive to provide the best possible service for our customers. If you have any questions about availability or need anything else for your vehicle in the future, feel free to reach out to us. Best Regards, Customer Care
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ProCivic has never done me dirty. Always prompted shipping and no issue with any products that I've ordered from them.
Review of , following an experience of by AJ H.
Answer by procivic.comFlagAj, Thank you for your kind words! We're thrilled to hear that you've had such a great experience with us and your orders have gone smoothly. We strive to provide the best possible service for car enthusiasts like yourself and look forward to your future upgrades. If you ever have any questions or need assistance, feel free to reach out! Best Regards, Customer Care
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Fast shipping and great customer service! Got my exhaust and intake in way faster than expected! Very happy purchasing through this website!
Review of , following an experience of by JOSEPH A.
Answer by procivic.comFlagJoseph, Thank you for your wonderful review! We're thrilled to hear that you were happy with the fast shipping of your exhaust and intake. Our team works hard to ensure the best possible service and upgrades for your vehicle. If you have any questions about future orders or need assistance, please feel free to reach out to us anytime! Best Regards, Customer Care
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Their customer support was excellent and I got my order in an insanely fast amount of time.
Review of , following an experience of by NOAH F.
Answer by procivic.comFlagNoah, Thank you for your kind words! We're thrilled to hear that you received your order quickly and found our customer support excellent. We strive to provide the best possible experience for our customers and are glad we could meet your expectations. We look forward to assisting you with your future orders! Best Regards, Customer Care
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It arrived a lot faster then I expected and the product was very good quality
Review of , following an experience of by JACOB G.
Answer by procivic.comFlagJacob, We're thrilled to hear that the product exceeded your expectations and arrived quickly! Our team works hard to ensure quality and efficient shipping, so it's great to see that reflected in your experience. If you have any questions or need assistance with future upgrades, feel free to reach out! Best Regards, Customer Care
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Good part, good service, arrived very quickly
Review of , following an experience of by CARLOS A.
Answer by procivic.comFlagCarlos, Thank you for your positive feedback! We're thrilled to hear that you found our service satisfactory and that your part arrived quickly. If you have any future needs for your vehicle, feel free to reach out. Best Regards, Customer Care
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Good communication when you ask questions
Review of , following an experience of by KRAW H.
Answer by procivic.comFlagKraw, Thank you for your wonderful feedback! We strive to maintain open communication to assist our customers effectively. If you have any more questions or need help with future orders, feel free to reach out to us. Best Regards, Customer Care
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Spoiler had damage to the threading not allowing me to properly screw and secure my wing
Review of , following an experience of by DARREDZ S.
Answer by procivic.comFlagDarredz, Thank you for providing us with feedback. I am sorry to hear about the condition the part arrived in. It’s important to us that our customers can properly upgrade their vehicles, and we understand how frustrating this must be. I looked through our email and contact lines and do not see you reaching out to us. We put both insurance and warranties on our parts and always encourage customers to reach out to us if something arrives damaged, faulty, or defective. Please feel free to reach out to us to better assist you. Best Regards, Customer Care
Answer by Darredz SFlagHey, I didn’t bother to contact because the whole return process, and having to deconstruct the wing and find the packaging to send it back to you guys. It rains a lot where I live so I can afford to ride around with the holes in the back of my trunk that were drilled in for the spoiler.
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Very Responsible customer service
Review of , following an experience of by MENDEZ A.
Answer by procivic.comFlagMendez, Thank you for your kind words about our customer service! We strive to provide the best possible experience and are here to assist you with any questions or concerns you may have in the future. Your feedback motivates us to keep improving! Best Regards, Customer Care
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🔥🔥🔥🔥🔥
Review of , following an experience of by HIPOLITO D. *
*Pseudonymized data at the request of the author
Answer by procivic.comFlagHello! Thank you so much for your incredible 5-star review! We truly appreciate your support and are thrilled to hear that you had a great experience with us. Your feedback inspires us to continue providing the best service possible. If there's anything more we can do to enhance your experience, please know we're here for you. Best regards, Customer Care
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I bought a Exhaust system and it sounds so good they told me 3-6 business days and it came in 3 days I was really surprised because I thought it would take a bit longer I am very happy with the exhaust.
Review of , following an experience of by ETHAN B.
Answer by procivic.comFlagEthan, Thank you for your wonderful review! We're thrilled to hear that your exhaust system arrived in just 3 days and that you're happy with how it sounds. It’s great to know we were able to upgrade your vehicle quickly. If you have any questions or need assistance regarding future orders, feel free to reach out. Best Regards, Customer Care
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Quick shipping
Review of , following an experience of by JESSE O.
Answer by procivic.comFlagJesse, Thank you for your feedback! We're glad to hear that you were satisfied with the quick shipping. We aim to provide the best possible service for our customers. Best Regards, Customer Care
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I bought the REMARK Performance Exhaust System Application: Honda Civic - 2022 to 2024 - Hatchback [Sport Touring 1.5L Turbo] (Sports Touring) (Link Loop) (Burnt Stainless Steel Tips). It’s easily the best upgrade i’ve done to my car. The sound of the turbo alone makes everyone shit there pants.
Review of , following an experience of by PETE D.
Answer by procivic.comFlagPete, Thank you so much for your enthusiastic review! We're thrilled to hear that the REMARK Performance Exhaust System has been such a fantastic upgrade for your 11th gen Honda Civic Hatchback Sport Touring. It’s awesome that the turbo sound has made such an impression! We work hard to ensure our customers have the best experience while upgrading their vehicles, and we look forward to your future orders. If you ever have any questions about products or availability, feel free to reach out! Best Regards, Customer Care
Answer by Pete DFlagThanks again! I just bought the prl front pipe as well!
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Great store. The workers are super cool. I will always look to this store first when I'm searching for parts🏁
Review of , following an experience of by JAMAL R.
Answer by procivic.comFlagJamal, Thank you for your awesome review! We’re thrilled to hear that you had a great experience with our team. Our goal is to provide the best possible place for customers to upgrade their vehicles, and we look forward to assisting you with your future part searches. If you have any questions or need assistance, feel free to reach out to us anytime! Best Regards, Customer Care
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It was a very smooth process and would recommend them to family and friends
Review of , following an experience of by JUSTIN J.
Answer by procivic.comFlagJustin, Thank you for your wonderful feedback! We're thrilled to hear that you had a smooth experience with us. Your recommendation means a lot, and we hope to serve you and your friends and family in the future! Best Regards, Customer Care
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The team made sure that I was choosing the correct part before sending it. Once the order was placed it arrived within only a few days. Great service!
Review of , following an experience of by MARIA O.
Answer by procivic.comFlagMaria, Thank you for your positive feedback! We're thrilled to hear that our team helped you select the correct part for your vehicle and that your order arrived quickly. We aim to provide a top-notch experience for all our customers. If you have any questions about future orders or need assistance, please don't hesitate to reach out. Best Regards, Customer Care
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Amazing
Review of , following an experience of by JASON C.
Answer by procivic.comFlagJason, Thank you so much for your positive feedback! We're thrilled to hear that you had an amazing experience with us. If you have any questions or need assistance in the future, feel free to reach out anytime. Best Regards, Customer Care
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Very responsible and great communication with the customer
Review of , following an experience of by MENDEZ A.
Answer by procivic.comFlagMendez, Thank you for your kind words! We're glad to hear that you had a positive experience with our customer service. We strive to provide excellent support and ensure the best place for upgrading your vehicle. If you have any questions or need further assistance in the future, don't hesitate to reach out! Best Regards, Customer Care
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I didn't expect the shipping that fast and the stuff were so nice
Review of , following an experience of by JUSTIN O.
Answer by procivic.comFlagJustin, Thank you for your review! We're thrilled to hear that you were pleasantly surprised by the fast shipping and the quality of the items you received. We strive to provide the best possible experience for our customers. If you have any questions or need assistance with future orders, feel free to reach out! Best Regards, Customer Care
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Headlights arrived in a large inconspicuous black box which I was super grateful for. I got them in installed in about 30 minutes and confirmed everything worked and so far they’ve been a blast! They’re super sleek and streamlined looking and make my car look that much better.
Review of , following an experience of by DEVANN G.
Answer by procivic.comFlagDevann, Thank you for your positive review! We're thrilled to hear that your new headlights arrived safely and that the installation was a breeze. It’s great to know they’re enhancing the look of your vehicle and providing the performance you were hoping for! If you have any questions in the future or need assistance with anything else, feel free to reach out. Best Regards, Customer Care
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Great service
Review of , following an experience of by ISHMAEL M.
Answer by procivic.comFlagIshmael, Thank you for your kind words! We're thrilled to hear that you had a great experience with us. We strive to provide the best possible place for our customers to upgrade their vehicles, and it's wonderful to know we've met your expectations. If you have any questions or need assistance in the future, feel free to reach out. Best Regards, Customer Care
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Simple and easy was my experience. Parts were as described.
Review of , following an experience of by THOMAS S.
Answer by procivic.comFlagThomas, Thank you for your wonderful feedback! We're thrilled to hear that your experience was simple and easy and that the parts met your expectations. We aim to provide the best possible upgrade options for your vehicle. If you have any questions or need assistance in the future, feel free to reach out! Best Regards, Customer Care
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Great details of products and fast shipping as well! -J
Review of , following an experience of by JAHE B.
Answer by procivic.comFlagJahe, Thank you for your positive feedback! We're glad to hear that you found our product details helpful and that your order arrived quickly. We strive to provide the best possible place to upgrade your vehicle. If you have any questions or need assistance in the future, please don’t hesitate to reach out. Best Regards, Customer Care
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Really good
Review of , following an experience of by JUAN R.
Answer by procivic.comFlagJuan, Thank you for your positive feedback! We're glad to hear you had a good experience with us. If you have any questions or need assistance with future orders, feel free to reach out. Best Regards, Customer Care
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Got exactly what I want. Exactly when you said I'd get it and they where all perfect. I truly enjoy use Pro car studio for all my upgrades. Thank you.
Review of , following an experience of by GLENN B.
Answer by procivic.comFlagGlenn, Thank you for your wonderful feedback! We're thrilled to hear that you received exactly what you needed for your upgrades and that everything arrived on time and in perfect condition. We appreciate your loyalty to Pro Car Studio, and we look forward to assisting you with your future upgrades. Best Regards, Customer Care
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Delivery was very quick.
Review of , following an experience of by AUSTIN F.
Answer by procivic.comFlagAustin, Thank you for your positive feedback! We're glad to hear that your delivery was quick. If you have any other questions or need assistance with future orders, feel free to reach out. Best Regards, Customer Care
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I can recommend Pro Car Studio. Although this was my first time ordering from Pro Car, all my requests were met without fault. I will come back for future items due to the perfection. From ordering to receiving my parts, everything was on point. If customers enter the correct information about the type of vehicle and year, flawless transactions will equate to a smooth operation.
Review of , following an experience of by RICHARD B.
Answer by procivic.comFlagRichard, Thank you so much for your positive feedback! We're thrilled to hear that your first experience with Pro Car Studio was a success, and we truly appreciate your recommendation. Your insight about entering the correct vehicle information is spot on and helps us ensure smooth transactions for all our customers. We look forward to assisting you with future orders for your vehicle! Best Regards, Customer Care
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Easy and quick process, even quicker shipping. Well shop here again.
Review of , following an experience of by ARANDA A.
Answer by procivic.comFlagAranda, Thank you for your kind words! We're glad to hear that you found the shopping process easy and the shipping quick. We look forward to serving you again in the future for your upgrades! Best Regards, Customer Care
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Fast shipping, right order, and very responsive.
Review of , following an experience of by HENRY K.
Answer by procivic.comFlagHenry, Thank you for your positive feedback! We're thrilled to hear that you received your order quickly and accurately. We strive to ensure our customers have a great experience and are always here to help you with future orders. Best Regards, Customer Care
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Awsome
Review of , following an experience of by JESSE S.
Answer by procivic.comFlagJesse, Thank you for your positive feedback! We're thrilled to hear that you had a great experience with us. We strive to be the best place to upgrade your vehicle and appreciate your support. If you have any questions or need assistance with future orders, please don't hesitate to reach out. Best Regards, Customer Care
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Nice quality. Feels great.
Review of , following an experience of by JUSTIN G.
Answer by procivic.comFlagJustin, Thank you for your positive feedback! We're thrilled to hear that you are pleased with the quality and feel of your purchase. We strive to provide the best possible options to upgrade your vehicle. If you have any questions or need assistance with anything in the future, don’t hesitate to reach out. Best Regards, Customer Care
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Always great dealing with these guys. The site itself is great and well formatted. In the off chance something may not bolt right up, they’ll take time to reach out and get the correct measures in place.
Review of , following an experience of by JACOB D.
Answer by procivic.comFlagJacob, Thank you for your wonderful review! We're glad to hear that your experience with our site and customer service has been positive. We strive to ensure all parts fit perfectly, and it’s great to know our team is meeting your expectations. We appreciate your business and look forward to helping you upgrade your vehicle again in the future! Best Regards, Customer Care
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Feels nice. Shipping quick. Took about an hour or so to install.
Review of , following an experience of by JUSTIN G.
Answer by procivic.comFlagJustin, Thank you for your kind words! We're glad to hear that your installation was quick and that you had a positive shipping experience. If you decide to upgrade any parts for your vehicle in the future, we're here to help! Best Regards, Customer Care
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I received my package on time but when I opened it the parts that I got had a white smudge that won’t come out and it’s kinda scratched.
Review of , following an experience of by ALEXA K.
Answer by procivic.comFlagAlexa, Thank you for providing feedback, we appreciate it. I am sorry to hear about your experience. I did want to clarify on a few things here. Please note that the part arrives in bare, untreated plastic. Though some people are ok installing it this way, it is highly recommended to properly prepare and paint it if possible. We looked through our records and also notices that you never contacted us regarding this issue. If an item arrives damaged, missing parts, or has other issues, we encourage you to contact us to try and help resolve the issue. If the item was not installed and still wish to have it reviewed, please feel free to let us know and we'll do what we can to help. Best Regards, Customer Care
Answer by Alexa KFlagOkay thank you! What is the return policy? We haven’t installed anything.
Answer by procivic.comFlagAlexa, The returns policy is detailed on our site under the "support" tab. To simplify, if the parts have not been installed, modified, or registered and it is withing 30 days of arrival, we can help with warranties, exchanges, or claims. You can simply reply to any email we've sent you and we'll be happy to help. Best Regards, Customer Care
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Very very fast shipping and loving the coilovers truhart👍👍
Review of , following an experience of by STEVE C.
Answer by procivic.comFlagSteve, Thank you for your positive feedback! We're thrilled to hear that you received your Truhart coilovers quickly and that you're loving them. We strive to provide the best possible service for your vehicle upgrades. If you have any questions or need assistance with your future orders, please don't hesitate to reach out to us. Best Regards, Customer Care
Answer by Steve CFlagThanks I will be ordering more stuff
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ProCivic is a great place to buy if you know what you’re looking for. No frills, good prices, fast shipping.
Review of , following an experience of by JACOB M.
Answer by procivic.comFlagJacob, Thank you for your review! We're glad to hear you had a positive experience with our store and found great prices and fast shipping. If you ever have questions or need assistance with future orders or upgrades for your vehicle, please don't hesitate to reach out! Best Regards, Customer Care
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Fast shipping and great product 👍🏼👍🏼
Review of , following an experience of by JOSEPH C.
Answer by procivic.comFlagJoseph, We're thrilled to hear that you received your order quickly and that you're happy with the product! We strive to provide the best possible experience for our customers as they upgrade their vehicles. Thank you for your feedback, and we look forward to serving you again in the future. Best Regards, Customer Care
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Emailed them before making the purchase. They got back to me real quick. Placed my order and it was shipped to me promptly. Would order from again.
Review of , following an experience of by RICHMOND M. *
*Pseudonymized data at the request of the author
Answer by procivic.comFlagHello, Thank you for your positive review! We're glad to hear that we could assist you promptly and that your order was shipped quickly. We'll be here whenever you're ready for your next upgrade! Best Regards, Customer Care
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Great products and great shipping time. Only issue is these procar products are Kinda expensive for Canadian clients. I hope they can provide different pricing for us in the future. But the product is quality
Review of , following an experience of by DILRAJ A.
Answer by procivic.comFlagDilraj, Thank you for your kind words about our products and shipping time! We're glad to hear you're satisfied with the quality of your Procar items. We understand that pricing can be a concern for our Canadian customers and will take your feedback into consideration as we look to improve our offerings. If you have any further concerns or questions, please feel free to reach out. Best Regards, Customer Care
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I've had two questionable experiences with ProCivic (Pro Car Studio) and I might not shop with them again. The first experience was a year or two ago when I purchased some aftermarket headlight assemblies. There was a significant gap between the lights and the fender after they were installed. When I contacted customer service, I was told they have never seen that issue before and suspected I didn't install them correctly. I provided plenty of pictures to document the issue. In the end, they did issue an RMA and a refund minus the cost of return shipping. My most recent experience involved a purchase of new engine mounts. The kit did not come with any installation guidance or a list of parts that were supposed to be included. The kit relies on re-using some of the OEM hardware along with some new hardware provided by the kit. I realize the mounts are intended to be a direct replacement for the factory mounts, but there are a few differences which I think warrant the inclusion of instructions, or diagrams at the very least and most definitely should have included a list of parts / hardware. The kit was missing several hardware components including a 14mm nut, and a few spacers that are required to take up some leftover space, as the new transmission sub-bracket and passenger side sub-bracket are thinner than the OEM brackets (OEM is aluminum, new mounts are steel, so they don't need to be as thick, this requires spacers, only one spacer of the two required were included) When I contacted customer service this time around, I feel that I was treated like I was incompetent, the person who responded to my inquiry did not bestow a helpful attitude and seemed condescending. I have to admit, my initial contact I requested a replacement kit and asked for the billet aluminum variety in exchange for the inconvenience of missing hardware and instructions. If it were my company, I would have sent the upgraded kit and paid for the return shipping! Instead, the attitude of the customer service rep did not seem very customer oriented at first. I ultimately purchased the missing hardware at my local hardware store because I could tell it was going to be a hassle to get the missing hardware, and I just wanted to get things re-assembled.
Review of , following an experience of by LUTHER D. *
*Pseudonymized data at the request of the author
Answer by procivic.comFlagHello, I am sorry to hear about your experience. I do wish to clarify that I would not be able to go over the details regarding the lights as records are generally purged after 1 year in our system. Though I am sorry to hear that you did have an issue with the lights. As for the mounts, I do wish to clarify that we do not build, manufacturer, or design these mounts. These are manufactured by Innovative and are prepackaged at the facilities. We have little to no control over what is included, such as the instructions. However, if parts are missing from the kit, we can certainly help in getting replacements from the manufacturers. Though it is rare, if something is missing this would be fully covered. Reviewing the emails from here, I do see that a rep did reply and offered to help get the missing components. Images were requested as the manufacturer will require them as proof. However, we never received a reply with the requested info. I understand that this may be frustrating, but we are only requesting info that helps quickly resolve the issue. If you did have issues with the process or have additional questions, you are always welcomed to contact us again. Best regards, Customer Care
Answer by Luther DFlagThanks for responding. Also, I did not realize the request for review was intended to be publicly posted, I thought it was an internal company thing for management to get a pulse reading on sales and customer fulfilment performance. It is not my intention to publicly shame Pro Car Studio, so I understand if my review is not made public as it does come off negatively. I have purchased other items, of which I was very satisfied. I wish to respond directly to a couple of things you said in your reply: " I do wish to clarify that we do not build, manufacturer, or design these mounts. These are manufactured by Innovative and are prepackaged at the facilities. We have little to no control over what is included, such as the instructions." While you do not manufacture, or have direct control, nothing is stopping you (The Company) from inspecting the products you receive from your vendors, and perhaps including your own write-ups and parts lists based on the intended model. This would go a long way in preventing unhappy customers, returns, etc. I predict a swift return on investment if something like this were to be included with products that you re-sell. "However, we never received a reply with the requested info." The reason for that, I needed to finish the job I started, could not afford to wait until Monday to get my parts, so I went to the hardware store.
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Package shipped faster than I though, got here undamaged, good communication and I like the section to set what your car is, so if you accidentally order the wrong part they can correct you or fix it. Great company.
Review of , following an experience of by HENDRIK B.
Answer by procivic.comFlagHendrik, Thank you for your fantastic feedback! We're glad to hear that your package arrived quickly and in perfect condition, and that you appreciated our communication and the vehicle selection feature — it's especially helpful for keeping those parts tailored to your specific vehicle. We strive to provide the best place for car upgrades, and your positive experience with us is what we aim for. If you have any questions or need assistance in the future, don’t hesitate to reach out. Best Regards, Customer Care
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Shipping was fast and product overall is fantastic will definitely be ordering from here again!
Review of , following an experience of by DANIEL C.
Answer by procivic.comFlagDaniel, Thank you for your review! We're glad to hear that you found our shipping fast and that you're pleased with the product. We strive to provide the best upgrade options for your vehicle. We look forward to serving you again in the future! Best Regards, Customer Care
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This is the second order I have ordered from Pro Civic and it has been great!! Came on time like stated and the product correct and the package was In great shape.. Keep up the good work The only thing I have to say is on this order I received my tracking information after I got my order… Still received in good time just had no idea when it was arriving…. Other than that all is well Thanks Mike B
Review of , following an experience of by MICHAEL B.
Answer by procivic.comFlagMichael, Thank you for your continued support and for sharing your experience with us! We're thrilled to hear that your orders for your vehicle have arrived on time and in great shape. We appreciate your feedback regarding the tracking information, and we’ll work on ensuring that our updates are more timely for future orders. If you have any other questions or concerns, please feel free to reach out. We're here to help! Best Regards, Customer Care
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Package was delivered 3 days after purchase. Exactly as described and well built.
Review of , following an experience of by ST A.
Answer by procivic.comFlagHello, Thank you for your wonderful feedback! We're thrilled to hear that your order arrived promptly and met your expectations. We strive to provide high-quality products for upgrades to your vehicle. Should you have any questions or need assistance with future purchases, don't hesitate to reach out! Best Regards, Customer Care
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I Emailed asking a question about a part a couple years ago and never got a response
Review of , following an experience of by ANDREW W.
Answer by procivic.comFlagAndrew, Thank you for reaching out regarding your previous experience. We're sorry to hear that you didn't receive a response to your inquiry about the parts you were interested in. Our goal is to ensure that all questions are addressed in a timely manner and we appreciate your feedback. If you have any current questions or need assistance with a specific part for your vehicle, please feel free to contact us again. We're here to help! Best Regards, Customer Care
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2nd time purchasing, first set was back in 2020 for my EX hatchback but sold that car and upgraded. I was very happy with the product from previous purchase, I knew I was gonna get it for my FK8 Type R. The quality is great and installation is very easy!
Review of , following an experience of by SCOTT Q.
Answer by procivic.comFlagScott, Thank you for your continued support and for sharing your experience with us! We're thrilled to hear that you're happy with the quality and ease of installation for your FK8 Type R. It's great to know that you had a positive experience with your previous purchase for your EX hatchback as well. If you have any questions or need assistance with future orders, please don't hesitate to reach out. Best Regards, Customer Care
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There was a slight miscommunication with the way I wanted it to be shipped, but they pulled through and did what I requested. The shipping was fast, but packing could have been better. Yes, I would go purchase from these guys again. Thanks
Review of , following an experience of by AGNES H. *
*Pseudonymized data at the request of the author
Answer by procivic.comFlagHello, Thank you for your understanding and feedback! We're thrilled to hear that you received your order quickly and that we could accommodate your shipping request. We always aim to improve our packing to ensure the best protection for your parts. We look forward to serving you again for your future upgrades! Best Regards, Customer Care
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Easy smooth install and the ride quality is still great!!
Review of , following an experience of by BRYANT C.
Answer by procivic.comFlagHello! Thank you for taking the time to share your experience with us. We're thrilled to hear that you found the installation easy and that the ride quality is still great! Your feedback encourages us to continue our efforts in providing quality products. If there's anything else we can assist you with, please know we're here to help. Best regards, Customer Care
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Purchased some window vizors for my 2013 si .Very easy install and very sturdy once there on. I’m very impressed on the quality of these visors
Review of , following an experience of by ALEX C.
Answer by procivic.comFlagAlex, Thank you for your positive feedback on the window visors for your 2013 Si! We're delighted to hear that you found the installation easy and the quality impressive. Your satisfaction is our priority, and we look forward to helping you with any future upgrades for your vehicle. Best Regards, Customer Care
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Best customer I’ve ever dealt with
Review of , following an experience of by DAMON M.
Answer by procivic.comFlagHello! Thank you so much for your kind words! We strive to provide the best possible experience for our customers, and it's great to hear that we hit the mark with you. If you have any questions or need assistance in the future, please feel free to reach out. Best Regards, Customer Care
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They got the product out very quickly and with free shipping. I received it in just a few days. It was also exactly what I ordered.
Review of , following an experience of by CHRISTOPHER L.
Answer by procivic.comFlagChristopher, Thank you for your feedback! We're thrilled to hear that your order arrived quickly and was exactly what you needed. Our goal is to ensure our customers have a great experience every time they shop with us. If you have any other questions or need assistance in the future, don’t hesitate to reach out to us! Best Regards, Customer Care
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Fit good, easy to put on
Review of , following an experience of by JEFFREY C.
Answer by procivic.comFlagJeffrey, Thank you for your positive feedback! We're glad to hear that the part fit well and was easy to install. If you have any questions about future upgrades for your vehicle, feel free to reach out. Best Regards, Customer Care
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Buen servicio
Review of , following an experience of by ALMANZA G.
Answer by procivic.comFlagAlmanza, ¡Gracias por tus amables palabras! Nos complace saber que tuviste una excelente experiencia con nosotros. Nos comprometemos a brindar el mejor servicio posible a medida que actualizas tu vehículo y esperamos poder ayudarte con tus pedidos futuros. Best Regards, Customer Care
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Good quality parts but shipping is terrible even with express shipping still takes 5/6 days to arrive don’t waist the money
Review of , following an experience of by LUISENRIQUE O.
Answer by procivic.comFlagLuisenrique, I am sorry to hear about your situation. I did want to clear up some info regarding this. To note, the order was placed on 2/26 later in the day. As such, not all the parts were able to ship the same day as not all products are in the same warehouse. The shocks were shipped from a warehouse closer to you and was able to arrive quickly. The springs were in a farther warehouse and shipped the following day. Since you selected Expedited, this is 3 business day delivery time. This does not include the weekends. Based on the tracking information, the item was delivered within the expected delivery time frame. Though we wish we could keep items in warehouses as close to the customer as possible, it may not always be the case. However, we always ensure packages are processed through and ships as quickly as possible. Please feel free to let us know if you have any other questions. Best Regards, Customer Care
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shipping was FAST!!! excellent customer service and even better parts, will definitely buy again!!
Review of , following an experience of by AARON R.
Answer by procivic.comFlagAaron, Thank you for your fantastic review! We're thrilled to hear you found our shipping fast and our customer service excellent. It's great to know that you're satisfied with the parts you received. We look forward to serving you again for your future upgrades! Best Regards, Customer Care
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This is my second purchase from the website and was ordered and delivered fast. Will order again.
Review of , following an experience of by CHARLES P.
Answer by procivic.comFlagCharles, Thank you for your continued support! We're delighted to hear that you had a fast ordering and delivery experience. We strive to provide the best possible service for your vehicle upgrades. If you have any questions or need assistance with future orders, just let us know! Best Regards, Customer Care
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Was easy to find the part and fitment info. Shipping was very quick.
Review of , following an experience of by NICK T.
Answer by procivic.comFlagNick, Thank you for your feedback! We're thrilled to hear that you found the part and fitment information easily and that the shipping was quick. We always strive to make the upgrade process as smooth as possible. If you have any questions or need assistance with your future orders, feel free to reach out to us. Best Regards, Customer Care
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Ordered and got delivered in 2 days!
Review of , following an experience of by ADRIAN J.
Answer by procivic.comFlagAdrian, Thank you for your wonderful feedback! We're thrilled to hear your order was delivered so quickly. Our goal is to ensure a speedy and hassle-free experience for our customers. If you have any questions or need assistance with your vehicle upgrades in the future, please don't hesitate to reach out. Best Regards, Customer Care
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Very fair prices and always sells good quality products.
Review of , following an experience of by MICHAEL B.
Answer by procivic.comFlagMichael, Thank you for your kind words! We're thrilled to hear that you find our prices fair and our product quality up to your standards. Our goal is to provide the best possible place for you to upgrade your vehicle. We look forward to serving you again in the future! Best Regards, Customer Care
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An item said online it was in stock. They called me and said it wasn't but asked if I wanted to pay more for the same part in a different color so I refused and took my money somewhere else
Review of , following an experience of by GREG C.
Answer by procivic.comFlagGreg, I am sorry to hear about your experience. We wanted to clarify on a few things here. The order was placed over the weekend, when we're closed. As such, updates to stocks and ordering processing could not be updated at the time. Once we opened for the day the following Monday, we confirmed the stock and attempted to contact you. Once we were in touch, we notified you of the current stock status and checked to see if you wanted to wait to see if it came back into stock or offered an alternative part. This part is also featured on our site and readily viewable. The part is the same as the one ordered, but has an additional coating, not just colored differently. Due to the coating process, it is more expensive. Though we did offer it with an additional discount to help offset the cost. However, you decided to cancel the order and we ensured this was done the same day. Though we understand that out of stock items can be frustrating, we always provide options on what can be done. Again, this alternative product was not simply a different color and we did also offer to wait on the current part or even cancel. Ultimately, you decided to cancel the order and we ensure it completed promptly. Please do not hesitate to contact us if you have any other questions. Best Regards Customer Care
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Shipping was on time, product looks fantastic. looking forward to having them installed.
Review of , following an experience of by BRUCE W.
Answer by procivic.comFlagBruce, Thank you for your positive review! We're thrilled to hear that your order arrived on time and that you are satisfied with the product's appearance. We hope you enjoy the new upgrades once they are installed! If you have any questions or need assistance in the future, feel free to reach out to us. Best Regards, Customer Care
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Very fast shipping and component works well.
Review of , following an experience of by ROBERT H.
Answer by procivic.comFlagRobert, Thank you for your review! We're thrilled to hear that the shipping was fast and that the component is working well for you. If you have any questions or need assistance with future orders, feel free to reach out. Best Regards, Customer Care
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Love it! It attaches right below the white paint or the bumper which keeps the car looking sportier in my opinion.
Review of , following an experience of by LOUIS G.
Answer by procivic.comFlagLouis, Thank you for your positive feedback! We're thrilled to hear that the part enhances the sporty look of your vehicle, especially with how it attaches seamlessly below the bumper. We strive to provide the best options to upgrade your car. If you have further questions or need assistance with future orders, don’t hesitate to reach out. Best Regards, Customer Care
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So to start off I’ve been running into an issue where my wheel studs continuously kept breaking come to find out my after market Liquid Metal wheels needed longer studs so started looking around and my mechanic recommended the ARP extended studs and let me say at first was skeptical on paying almost 200 for wheel studs but let me tell you my car drives way better and now I don’t need to worry about my studs breaking constantly so far they have been good but it’s only been a couple weeks so hopefully don’t have to update this review but as of now very satisfied!
Review of , following an experience of by GABRIEL A.
Answer by procivic.comFlagGabriel, Thank you for your review! We're glad to hear that the ARP extended studs have made such a positive difference for your vehicle, especially after your experience with Liquid Metal wheels. It’s great to know your car is driving better now and that you're feeling confident about your wheel studs. If you have any questions or need assistance in the future, please don't hesitate to reach out. Best Regards, Customer Care
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Thank you!
Review of , following an experience of by SHYANNE J. *
*Pseudonymized data at the request of the author
Answer by procivic.comFlagHello, You're welcome! If you have any questions or need assistance with anything else, feel free to reach out. We’re here to help! Best Regards, Customer Care
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Very fast.
Review of , following an experience of by JOHN H.
Answer by procivic.comFlagJohn, Thank you for your feedback! We're glad to hear that you experienced fast service. We strive to provide the best possible place to upgrade your vehicle. If you have any questions or need assistance with future orders, feel free to reach out. Best Regards, Customer Care
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WORKED GREAT THANKS
Review of , following an experience of by E H.
Answer by procivic.comFlagHello, We're thrilled to hear that everything worked great for you! Thank you for choosing us for your automotive needs. If you have any future questions or need assistance, feel free to reach out. Best Regards, Customer Care
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The website did a great job navigating me to the exact part I needed, however the only complaint I do have is that I was technically sent the wrong parts. I have an 08 civic ex and was sent the same year tein springs for an Si of the same generation. Technically they fit and will provide a much stiffer ride which I'm ok with, but pls double check!
Review of , following an experience of by RICHARD S.
Answer by procivic.comFlagRichard, Thank you for your feedback regarding your order! We're glad to hear that you found the part for your '08 Civic EX with ease. Do note that Tein lists the springs for both the SI and non-SI models. They do not produce springs specific to the non-SI models as the only thing that would change, is the final ride height. This can also be verified by simply checking the Tein's site as well. Your satisfaction is very important to us. If you have any questions or need further assistance about your current parts or anything else, please don’t hesitate to reach out! Best Regards, Customer Care
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Fast, accurate shipping alongside prompt and courteous customer service.
Review of , following an experience of by DANILO M.
Answer by procivic.comFlagDanilo, Thank you for your kind words! We're thrilled to hear that you had a positive experience with our fast and accurate shipping, as well as our customer service. We strive to make your vehicle upgrade journey smooth and enjoyable. If you have any questions or need assistance with future orders, feel free to reach out! Best Regards, Customer Care
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Everytime i have ordered through this website I am blown away by how good their customer service is. Along with fast shipping. I will always order through them given the chance
Review of , following an experience of by NOLAN P.
Answer by procivic.comFlagNolan, Thank you so much for your kind words! We are thrilled to hear that you've had such a positive experience with our customer service and fast shipping. We strive to be the best place for car enthusiasts like you to upgrade your vehicle. We look forward to serving you on your future orders! Best Regards, Customer Care
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Fast and amazing service
Review of , following an experience of by ST A.
Answer by procivic.comFlagHello, Thank you for your positive feedback! We're thrilled to hear that you experienced fast and amazing service. We strive to be the best place for you to upgrade your vehicle and look forward to helping you with your future orders. Best Regards, Customer Care
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Fast shipping and great customer service. I have bought many products from here and never had any issues
Review of , following an experience of by ADAMS C.
Answer by procivic.comFlagAdams, Thank you so much for your kind words! We're thrilled to hear that you've had a positive experience with our fast shipping and customer service. We strive to be the best place for you to upgrade your vehicle, and we appreciate your continued trust in us. If you have any questions about future products, feel free to reach out anytime! Best Regards, Customer Care
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I placed an order for a performance exhaust for my Honda civic , as it fitted perfectly on the car . The sound on the performance exhaust is amazing . I would recommend to every car enthusiastic who’s looks for preface exhaust look for price civic exhausts as they got a variety of them . thanks again for pro civic management for making my product come safely to me .
Review of , following an experience of by ISHAQ Z.
Answer by procivic.comFlagIshaq, Thank you for your fantastic review! We’re thrilled to hear that the performance exhaust fits your Honda Civic perfectly and enhances the sound experience. It's great to know that you found our variety of products appealing for fellow car enthusiasts. If you ever have more questions or need assistance with future orders, feel free to reach out. Best Regards, Customer Care
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Easy to navigate website, great selection of items for specific cars, no damage during shipping. Easy 10/10 service
Review of , following an experience of by JADON R.
Answer by procivic.comFlagJadon, Thank you for your fantastic review! We're thrilled to hear that you found our website easy to navigate and our selection of items for specific cars to your liking. Your satisfaction means a lot to us, and we look forward to serving you again in the future. Best Regards, Customer Care
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Great communication with seller, arrived on time haven't mounted the item yet but seems just perfect!
Review of , following an experience of by LANCE L. *
*Pseudonymized data at the request of the author
Answer by procivic.comFlagHello, Thank you so much for your positive feedback! We're thrilled to hear that you had great communication with us and that your item arrived on time. We hope it works perfectly for your vehicle once it's mounted! If you have any questions or need assistance as you continue your upgrades, feel free to reach out. Best Regards, Customer Care
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The NRG lug nuts that I received did not have the lug nut key. I reached out to customer service regarding the missing key, (these lugs nuts cannot be installed without that key) and was told that they had to reach out to the manufacturer(?). Three days later, I emailed again since I had heard nothing back. I was told that they were still waiting for NRG to respond, but hoped they would hear back that day. They did get back to me later in the day stating that NRG does not have spare lug nuts keys, so Procivic would like to exchange the lug nut set. They stated they would not ship out the replacement until they received this set back. So instead of waiting two weeks to receive the replacement set, I opted to just return them for a refund and order another set from someone else. This really should have been simple; open another set of lug nuts, pull the key out, mail it to me. Then Procivic could deal with NRG regarding the missing key. A very poor experience, so this will be my last purchase from Procivic.
Review of , following an experience of by JOSH A.
Answer by procivic.comFlagJosh, I am sorry to hear about your experience. I do wish to go over some details regarding this here. To note, it is not possible to simply remove the key from another set. The keys are not universal to these lug nuts. As such, not all the keys are the same and for security, the same key will not fit another set of lug nuts. For this reason, we have to contact NRG for replacement keys. Rather than simply pulling another key out from another kit and it not working for you, we would prefer to do it the right way and get you a part that would fit. Alternatively, as mentioned, we could simply do an exchange for one that does include it's matching key. We understand the frustration you are feeling and do work to ensure that the issue is taken care of. We encourage you to continue speaking with our returns department to help resolve and finalize this issue. Please let us know if you have any other questions. Best Regards, Customer Care
Answer by Josh AFlagI do understand that the keys are not all of the same. Most manufacturers will use 6, 10, etc different lock patterns. (Just as Master pad locks don't have unique keys for every lock) So having another set that has the same key, shouldn't be out of the question. Either way, this situation was definitely handled poorly from a customer service perspective. You guys wanting to wait until the return is processed before sending out the replacement, is counter to retail norms for online purchases. (Especially since it was due to a missing part) A replacement set could have been mailed, then if the return wasn't received back in a timely manner (i.e. 2 weeks, etc...), charge for the replacement. Might be something you guys want to look into for future issues like this. Thank you for your time.
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I haven't been able to put the parts on yet, but after 2 years of trying to search for front struts for my Honda Civic I finally found the ones I need on this site. The bolt holes on the strut are a little bigger than OEM so I hope they fit but the struts came super fast I got my order in three and a half days
Review of , following an experience of by ROBERT P.
Answer by procivic.comFlagRobert, Thank you for your review! We're thrilled to hear you finally found the front struts for your Honda Civic after a long search. It's great to know that you received your order so quickly as well. If you have any questions or concerns about the fit, please don’t hesitate to reach out. We want to provide the best possible experience as you upgrade your vehicle. Best Regards, Customer Care
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It was a great fast shipping and no missing parts and no bad parts.
Review of , following an experience of by GUNNER R. *
*Pseudonymized data at the request of the author
Answer by procivic.comFlagHello, Thank you for your positive feedback! We're thrilled to hear that you had a great experience with fast shipping and that everything arrived in perfect condition. We strive to provide the best possible place to upgrade your vehicle, and it’s wonderful to know we met your expectations. If you need anything else in the future, feel free to reach out! Best Regards, Customer Care
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Very well organized and helpful answered any questions i had and the head lights look amazing
Review of , following an experience of by JOSE M.
Answer by procivic.comFlagJose, Thank you so much for your kind words! We're thrilled to hear that you found our store well organized and that our team was able to assist you with your questions. It's great to know that the headlights look amazing—upgrading those can make a fantastic difference in your vehicle's appearance and functionality. We look forward to serving you again in the future! If you ever have more questions or need assistance, don't hesitate to reach out. Best Regards, Customer Care
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The product i ordered was delivered the next day,awesome company
Review of , following an experience of by JEFF W.
Answer by procivic.comFlagJeff, Thank you so much for your kind words! We're thrilled to hear that your product arrived quickly. We always strive to provide excellent service and timely shipping to enhance your car upgrade experience. If you have any questions or need assistance with future orders, please don’t hesitate to reach out. Best Regards, Customer Care
Answer by Jeff WFlagI will continue to mod my car with the products this company has to offer,and if there's anything extra laying around for the 2012 civic si coupe please don't hesitate to send my way 😊 thank you again for an excellent experience with my orders.
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Really fast on getting the package shipped. They also confirmed details of the purchase to make sure there's no fraud. Gave the right package.
Review of , following an experience of by HENRY K.
Answer by procivic.comFlagHenry, Thank you for your positive feedback! We're glad to hear that you received your package quickly and that everything was confirmed to your satisfaction. We strive to provide a reliable and secure shopping experience for all vehicle upgrades. If you have any questions about future orders or anything else, please feel free to reach out! Best Regards, Customer Care
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Excellent
Review of , following an experience of by 587 V.
Answer by procivic.comFlagHello, Thank you for your positive feedback! We're thrilled to hear that you had an excellent experience with us. If you have any questions or need assistance with future orders, feel free to reach out. Best Regards, Customer Care
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Great products, great customer service, definitely getting more stuff from here
Review of , following an experience of by JOSEPH G.
Answer by procivic.comFlagJoseph, Thank you for your positive review! We're thrilled to hear that you had a great experience with our products and customer service. We look forward to helping you upgrade your vehicle further in the future. If you ever have any questions or need assistance, feel free to reach out to us. Best Regards, Customer Care
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Ordering was easy and my order arrived ahead of time!
Review of , following an experience of by ADONES H.
Answer by procivic.comFlagAdones, Thank you for your positive feedback! We're glad to hear that ordering was a breeze and that your order arrived ahead of schedule. We strive to make the process as smooth as possible for our customers, and it's great to know that we succeeded. If you need anything else in the future, feel free to reach out! Best Regards, Customer Care
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Got some adjustable control arms for 2018 Honda SI sedan. Perfect fit and no complaints. Shipping was free and came in earlier than expected
Review of , following an experience of by KIRBY A.
Answer by procivic.comFlagKirby, Thank you so much for your positive feedback! We're thrilled to hear that the adjustable control arms for your 2018 Honda SI sedan fit perfectly and met your expectations. It's great to know that the free shipping and early arrival added to your satisfaction. We strive to offer the best for upgrades like yours. If you have any questions or need assistance with future orders, please don't hesitate to reach out. Best Regards, Customer Care
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Customer service is10/10
Review of , following an experience of by ELLERY E.
Answer by procivic.comFlagEllery, Thank you so much for your wonderful feedback! We're thrilled to hear that you had a great experience with our customer service. We strive to be the best place for upgrades for your vehicle, and your kind words really motivate us to keep up the good work. If you have any questions or need assistance with future orders, feel free to reach out. Best Regards, Customer Care
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I got Tru Hart Dampers for my civic it's been a few months now but everyone literally sends you these evals right after purchase. Order and delivery was extremely fast. I also went with D2 springs which were not bought from here, however this combination gives a clean 2" drop and extremely comfortable ride in my 23' Civic Sport Hatchback. Great product, great service.
Review of , following an experience of by JAMES S.
Answer by procivic.comFlagJames, Thank you for your review! We're thrilled to hear that the Tru Hart Dampers combined with your D2 springs have created a great ride on your 23' Civic Sport Hatchback. It's wonderful to know our order and delivery process met your expectations. If you have any questions about future upgrades or need assistance, don’t hesitate to reach out! Best Regards, Customer Care
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Always fast shipping and great packaging to avoid any damage to products. Love shopping with procivic!
Review of , following an experience of by MAX B.
Answer by procivic.comFlagMax, Thank you for your wonderful review! We strive to ensure fast shipping and high-quality packaging to protect your products, and we're thrilled to hear you love shopping with us. Your support means a lot, and we look forward to serving you again soon! Best Regards, Customer Care
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This is the first time I have purchased something from this website and everything was flawless. Shipping was extremely fast and the product exceeded my expectations. I will definitely be making more purchases in the future through this website.
Review of , following an experience of by EMILIO P.
Answer by procivic.comFlagEmilio, Thank you for your wonderful review! We're thrilled to hear that your first experience shopping with us was flawless, and that the product exceeded your expectations. It's great to know that shipping was quick as well. We look forward to assisting you with your future vehicle upgrades! Best Regards, Customer Care
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It a great product I recommend
Review of , following an experience of by JOSE O.
Answer by procivic.comFlagJose, Thank you so much for your positive feedback! We're thrilled to hear that you are satisfied with your purchase. We look forward to providing you with more great products in the future. Best Regards, Customer Care
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Always easy to use the website to find what i need! Products always in stock, and shipping is lightning fast, even for international! Was less than 5 days from making the order to receiving my parts!
Review of , following an experience of by LEIGHTON B.
Answer by procivic.comFlagLeighton, Thank you for the great review, we greatly appreciate it! I'm glad to hear you had an overall solid experience shopping with us. We do what we can to provide the best possible place to upgrade your civic. Please let us know if you have any other questions or comments. Best Regards, Customer Care
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Just what I needed, price was fair and item was exactly as described. Will order from them again
Review of , following an experience of by VINNY B.
Answer by procivic.comFlagVinny, Thank you for your kind words! We're thrilled to hear that you found exactly what you needed at a fair price. We look forward to providing you with the same positive experience on your future orders. Best Regards, Customer Care
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Procivic site was straightforward to navigate. Shipment was speedy and the item was received undamaged. I highly recommend this company for any civic aftermarket purchase.
Review of , following an experience of by SAMUEL T.
Answer by procivic.comFlagSamuel, Thank you so much for your positive feedback! We're glad to hear that you found our site easy to navigate and that your shipment for your Civic arrived quickly and in perfect condition. We strive to provide the best possible experience for our customers looking to upgrade their vehicles. If you have any questions about future orders or specific items, don't hesitate to reach out! Best Regards, Customer Care
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Fast shipping! Thanks for fulfilling my order so quickly. Received under a week.
Review of , following an experience of by MAX X.
Answer by procivic.comFlagMax, Thank you for your kind words! We're thrilled to hear that you received your order quickly, and we're committed to providing fast shipping for all our customers. If you have any future orders or questions, please don't hesitate to reach out. Best Regards, Customer Care
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Very Bad Customer Service.
Review of , following an experience of by ROSSIE E. *
*Pseudonymized data at the request of the author
Answer by procivic.comFlagHello, I am sorry to head about your experience. I do wish to expand and clarify on a few things here. Per your email, you were requesting to return a part that you attempted to install. It turns out that that part was not designed to fit your model. When you placed the order, we had reached out to warn you that the part you are ordering is universal and may not fit your model. We do also have notes on our site to warn that the parts are universal and may not fit all vehicles. We also do have notes to try and point you to the right direction as well. However, you decided to continue with the order as is. We also do have guidelines on our site on parts that can be accepted back for a return. We try to help out customers as best we can and if something may not work for them or is labeled as universal, we always reach to ensure they looked at all details and confirmed it will work for them. If you are not sure, you are always welcomed to reach out to use for further assistance as well. Please feel free to let us know if you have any questions. Best Regards, Customer Care
Answer by Rossie EFlagActually you knew the part didn't fit and you knew that it was not for a 2016+ car, hopefully you learned your lesson and don't try to unload parts that are not for the specific car your website asks us to input. I'm guessing now you can make a note of it and not sell parts for the wrong year of car.
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Excellent service
Review of , following an experience of by ALAN B.
Answer by procivic.comFlagAlan, Thank you for your kind words! We're thrilled to hear that you had an excellent experience with us. We're committed to providing the best possible service as you upgrade your vehicle, and we look forward to assisting you with your future orders. Best Regards, Customer Care
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Item was awesome. Shipping was quick and the site and service is great 👍
Review of , following an experience of by JOSE B.
Answer by procivic.comFlagJose, Thank you for your wonderful review! We're thrilled to hear that you loved your item and that the shipping was quick. It's our goal to provide an excellent shopping experience, and your feedback motivates us to keep up the great work. We look forward to serving you again in the future! Best Regards, Customer Care
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My order was processed quickly and the part is working great! Very happy with my purchase and I’ll definitely be making future orders!
Review of , following an experience of by YOHANNES R.
Answer by procivic.comFlagYohannes, Thank you for your positive feedback! We're thrilled to hear that your part is working great and that you're happy with your purchase. We strive to provide an excellent experience for car enthusiasts like you, and we look forward to assisting you with your future orders. Best Regards, Customer Care
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Fast delivery, parts were as described and in good condition for a fair price!
Review of , following an experience of by VAN V.
Answer by procivic.comFlagVan, Thank you for your positive review! We're glad to hear that your parts arrived quickly and in great condition at a fair price. It's our goal to provide the best experience for upgrading your vehicle. If you have any questions about future orders, please feel free to reach out! Best Regards, Customer Care
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Recommend using pro civic as they are very accurate on there shipping times and quality of products are high grade. If you have questions they will respond quickly and help you out with your needs. Will continue using them
Review of , following an experience of by GEOFFREY P.
Answer by procivic.comFlagGeoffrey, Thank you so much for your wonderful review! We're thrilled to hear that you're satisfied with our shipping accuracy and product quality. We're always here to assist our customers, and it’s great to know that you feel supported. We look forward to helping you with your vehicle upgrades in the future! Best Regards, Customer Care
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Great Service - Quick shipping!!
Review of , following an experience of by PETER V.
Answer by procivic.comFlagPeter, Thank you for your positive feedback! We're thrilled to hear that you experienced great service and quick shipping. We strive to provide a seamless shopping experience for all our customers. Best Regards, Customer Care
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Awesome ! Always great service !!
Review of , following an experience of by LAISHA C. *
*Pseudonymized data at the request of the author
Answer by procivic.comFlagHello, Thank you for your positive feedback! We're thrilled to hear that you had a great service experience. We strive to be the best option for upgrading your vehicle. If there's anything you need in the future, don’t hesitate to reach out. Best Regards, Customer Care
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This shop is great. They're very attentive to anything that needs to be clarified or checked with orders, and very accommodating and communicative when it comes to manufacturing and fulfilment lead times. I also fully trust that the parts will fit my car when the filter on their website says it will.
Review of , following an experience of by MARK W.
Answer by procivic.comFlagMark, Thank you for your wonderful feedback! We strive to ensure our customers feel supported through every step of their order process. It’s great to hear you trust our fitment information for your vehicle. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. Best Regards, Customer Care
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Fast and had what I needed. Product came in great shape with all the parts. Will purchase again from them!
Review of , following an experience of by JORDANIS P.
Answer by procivic.comFlagJordanis, Thank you for your positive feedback! We're thrilled to hear that you found what you needed and that the product arrived in great shape. We look forward to assisting you with your future purchases! Best Regards, Customer Care
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These headlights fit very well. A great improvement over the stock lights. I love the LED accent strip! I wired the LED strip into my parking light harness. They look great. This is a very good product.
Review of , following an experience of by JOSEPH L.
Answer by procivic.comFlagJoseph, Thank you for your fantastic review! We're thrilled to hear that the new headlights are a great improvement over the stock lights and that you love the LED accent strip! It's wonderful to know you've found an effective way to wire them into your parking light harness. If you have any questions or need assistance with future upgrades for your vehicle, please feel free to reach out to us. Best Regards, Customer Care
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My order was damaged
Review of , following an experience of by GRETA G. *
*Pseudonymized data at the request of the author
Answer by procivic.comFlagHello, I am sorry to hear that the part may have some damage. I reviewed your order and do wish to clarify on a few things. These parts do include a warranty with them. If a part comes damaged, missing parts, or defective in some way, you are covered. Damages are most commonly caused during transit. Unfortunately, not all delivery drivers are careful and things being bounced or tossed around can cause some damages. Sometimes damages can occur during handling and packaging from the manufacturer. Though caution is taken to ensure this does not happen, warranties and insurance is placed on all parts to ensure you are covered. I do wish to note that the product you did receive was well within the manufacturer exceptions and should not impede performance in any way. However, as mentioned before, you are fully covered and our team is already working with you to handle the situation. Please feel free to contact us if you have any other questions. Best Regards, Customer Care
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Pro car studio always has what I need no hassle always helpful & knowledgeable I'm always a returning customer.
Review of , following an experience of by ALLEN A.
Answer by procivic.comFlagAllen, Thank you so much for your wonderful review! We're thrilled to hear that you find our service helpful and knowledgeable. We take pride in ensuring that we meet all your car upgrade needs without any hassle. Your loyalty as a returning customer means a lot to us, and we look forward to assisting you again in the future! Best Regards, Customer Care
Answer by Allen AFlagNo worries thank you guys for the positive help and having a customer friendly site .car guys helping car guys continue the great work 👍 thanks again
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Very quick shipping!
Review of , following an experience of by BRANDYN H. *
*Pseudonymized data at the request of the author
Answer by procivic.comFlagHello, Thank you for your positive feedback! We're glad to hear that you experienced quick shipping. We always strive to provide the best possible service to our customers. Best Regards, Customer Care
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Was able to talk to a rep (Oscar) right away. He was very friendly, knowledgeable and helpful. Took care of my issues right away. Highly recommend.
Review of , following an experience of by RICHARD C.
Answer by procivic.comFlagRichard, Thank you for your kind words! We're glad to hear that Oscar provided excellent support and resolved your issues quickly. Our team is dedicated to helping customers with their vehicle upgrades, and feedback like yours keeps us motivated. If you have any further questions or need assistance with your future orders, please reach out anytime! Best Regards, Customer Care
Answer by Richard CFlagOk, sounds great! No problem! I’ll definitely be shopping here more! Thank you!
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Came exactly how I ordered. I had zero issues with shipping, and package came in a timely manner.
Review of , following an experience of by MATTHEW W.
Answer by procivic.comFlagMatthew, Thank you for your kind feedback! We're thrilled to hear that your order arrived just as you expected and that you had a smooth shipping experience. We strive to provide the best service for upgrading your vehicle, and it's great to know we met your expectations. If you have any questions about future orders or need assistance, feel free to reach out. Best Regards, Customer Care
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Was all great for me!
Review of , following an experience of by ANGELO B.
Answer by procivic.comFlagAngelo, Thank you for your positive feedback! We're thrilled to hear that everything was great for you. We strive to provide the best experience for our customers. If you have any questions or need assistance in the future, feel free to reach out to us. Best Regards, Customer Care
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The Srirmoto C.M.C & slave cylinder fit perfectly and shifts better than stock!!!!! Will order more parts in the future!!!!
Review of , following an experience of by JEROLD B.
Answer by procivic.comFlagJerold, Thank you for your feedback! We're thrilled to hear that the Srirmoto C.M.C & slave cylinder fit your vehicle perfectly and has improved your shifting compared to stock. It’s always great to see our customers satisfied! We look forward to serving you with more upgrades for your car in the future. Best Regards, Customer Care
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I ordered the part. They sent the part on time. And it arrived on time. I installed it, and it worked. Not much more to it than that. They even cared enough to ask if the part i ordered that didn't show support for my car, was really the part I wanted after I placed the order. It fit fine with only minor modifications needed to the base of the fuel pump/fuel filter. 5 stars.
Review of , following an experience of by SEAN B.
Answer by procivic.comFlagSean, Thank you for your fantastic review! We're thrilled to hear that the part arrived on time and worked well for your install, especially considering your vehicle's fuel pump/fuel filter setup. Our team always strives to ensure that our customers have the right parts for their needs, and we're glad you appreciated our inquiry regarding compatibility. If you ever have questions about future orders, we're here to help! Best Regards, Customer Care
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I had great customer service the first time I bought a big order and got my parts sooner then expected
Review of , following an experience of by JUSTIN K.
Answer by procivic.comFlagJustin, Thank you for your positive feedback! We're thrilled to hear that you had a great customer service experience with your recent big order and that the parts arrived sooner than expected. Our team always aims to provide the best possible place for upgrading your vehicle, and it’s fantastic to know we met your expectations. We look forward to serving you again in the future! Best Regards, Customer Care
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Great product and company; the package came fast and looks great.
Review of , following an experience of by KYLE S.
Answer by procivic.comFlagKyle, Thank you for your wonderful feedback! We're thrilled to hear that you're happy with the product and the speedy delivery. We strive to provide the best experience for our customers and are glad that we met your expectations. If you have any questions or need assistance with anything in the future, don't hesitate to reach out. Best Regards, Customer Care
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gift for my nephew. Very easy install and a great add to his vehicle.
Review of , following an experience of by JOHNNY O.
Answer by procivic.comFlagJohnny, Thank you for your review! We're so glad to hear that the installation was easy and that it made a great addition for your nephew’s vehicle. We strive to provide the best options for car upgrades, and it sounds like we hit the mark! If you need any assistance or have questions about future orders, feel free to reach out. Best Regards, Customer Care
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Great team and customer service!
Review of , following an experience of by JAMES S.
Answer by procivic.comFlagJames, Thank you for your kind words! We're thrilled to hear that you had a positive experience with our team and customer service. Your satisfaction is our priority, and we look forward to assisting you with your future orders. Best Regards, Customer Care
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Good and friendly costumer service I highly recommend buy and connect them for any questions
Review of , following an experience of by GERTRUDE T. *
*Pseudonymized data at the request of the author
Answer by procivic.comFlagHello, Thank you for your kind words about our customer service! We're always here to help and ensure you have the best experience while upgrading your vehicle. If you have any questions or need assistance in the future, please don’t hesitate to reach out. Best Regards, Customer Care
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The parts came in fast. They were in immaculate condition. The product quality was exceptional. The install was simple and straightforward. I love ordering things from pro civic.
Review of , following an experience of by CRAIG M.
Answer by procivic.comFlagCraig, Thank you so much for your kind words! We're thrilled to hear you had a great experience with your recent order. It’s wonderful that everything arrived quickly and in top condition, and that installing the parts was a breeze. We look forward to continuing to provide you with quality products for your vehicle! Best Regards, Customer Care
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My taillights got damaged in a hail storm and I decided to order these. They do not disappoint!
Review of , following an experience of by ANTHONY O.
Answer by procivic.comFlagAnthony, Thank you for your wonderful feedback! We're glad to hear that the new taillights for your vehicle met your expectations, especially after the unfortunate hail storm. It's important to us that you find the right parts to keep your vehicle in great shape. If you have any questions or need assistance with future orders, please don't hesitate to reach out. Best Regards, Customer Care
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Nice customer service
Review of , following an experience of by HAMZA S.
Answer by procivic.comFlagHamza, Thank you for your kind words! We strive to provide the best service to help you upgrade your vehicle. If you have any questions or need assistance in the future, please don't hesitate to reach out. Best Regards, Customer Care
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Pleasure to do business with.
Review of , following an experience of by MICHAEL C.
Answer by procivic.comFlagMichael, Thank you for your positive feedback! We're glad to hear you had a great experience with us. It's always a pleasure to assist customers like you. Please don't hesitate to reach out if you have any questions about your future orders. Best Regards, Customer Care
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Items came damaged, cannot get a hold of anybody to get a refund/exchange. Although im assuming the quality is bad for them to break as bad as they did
Review of , following an experience of by TYLER H.
Answer by procivic.comFlagTyler, I am sorry to hear about your situation. I reviewed your order and you definitely did contact us and we definitely did reply to your situation. You contacted us on 1/3 regarding this issue. Our team responded shortly after receiving the message requesting more info and images of the damaged product. You then replied with the required info on 1/6 and we confirmed that a claim is being processed through. Visors in general are fragile items and though we put insurance and proper packaging, some delivery drivers are less careful than others. For this reason, we include insurance on all packages in case damages occur during transit. We'll make sure this is handled quickly and help resolve the issue as quickly as possible. Please let us know if you have any other questions. Best Regards, Customer Care
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Excellent customer service, extremely fast shipping
Review of , following an experience of by TRAVIS Z.
Answer by procivic.comFlagTravis, Thank you for your positive feedback! We're delighted to hear that you experienced excellent customer service and fast shipping. We strive to ensure our customers have the best possible experience when upgrading their vehicles. If you have any questions or need assistance with your future orders, don’t hesitate to reach out! Best Regards, Customer Care
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Parts fit (they were the ones I ordered, came with all the hardware it said it was going to come with) although there were some blemishes, either from packaging or shipping. Given my previous experience with FedEx I’d assume it was shipping. My only problem was that, so whatever you guys got to do to get on FedEx or change delivery companies that would be dope. I would happily pay shipping if I know that my parts will come in perfect condition.
Review of , following an experience of by HAZEL Q. *
*Pseudonymized data at the request of the author
Answer by procivic.comFlagHello, Thank you for the feedback, we appreciate it. I am glad to hear you had an overall solid experience shopping with us. I am sorry to hear about the condition the parts were delivered in. Though we do pay for the best possible shipping along with insurance, some delivery drivers may be less careful than others. If you do have issues with the delivery drivers in your area, we can use other delivery options. We use most major delivery services and can select different ones if needed. We simply default to the fastest and reasonably priced option available to us for your area. However, you can always leave a note on your order if you have a preference. Hopefully this helps, please let us know if you have any other questions. Best Regards, Customer Care
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I've ordered a lot of parts to upgrade my 13 civic si coupe. Your site is better than most. I'll keep using you guys for parts.
Review of , following an experience of by GLENN B.
Answer by procivic.comFlagGlenn, Thank you for the great review, we greatly appreciate it! I'm glad to hear you had an overall solid experience shopping with us. We do what we can to provide the best possible place to upgrade your civic. Please let us know if you have any other questions or comments. Best Regards, Customer Care
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Really good customer service and had no issues with my delivery, would buy again
Review of , following an experience of by KEVEN S.
Answer by procivic.comFlagKeven, Thank you for the great review, we greatly appreciate it! I'm glad to hear our customer service was able to help you. We do our best to always provide the best possible customer service, parts, and shipping times. We'll make sure to keep it up for future orders as well. Please let us know if you have any other questions. Best Regards, Customer Care
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Ordered some civic visors from USA using PayPal seen I am in Canada. Supplier cancelled my order after showing they had stock on the part. The unfortunate part is PayPal did not give me back a full refund seen the Canadian dollar dipped and is not the greatest currency which made me lose money. Supplier does not seemly care enough about their customer the least they could have done is offer an alternative product due to stock shortage not the greatest of sales people working at Procivic. I’d say to anyone looking for civic mats, check last fits or weather tech. Procivc is unorganized and does not have proper lead time on their products.
Review of , following an experience of by KAHEEM D.
Answer by procivic.comFlagKaheem, I am sorry to hear about your experience. Reviewing the order, it appears this could have been a inventory error on the manufacturer end. Though we do try to keep parts in stock as much as possible, we can also get them directly from the manufacturer if needed. Unfortunately, the manufacturer had an inventory error and though they did show one in stock, it was not found when preparing the order. We understand this can be frustrating, but we ensure to update the customer as quickly as possible and offer options on what can be done. Also note that due to the holidays, time frames may not be available initially due to early closing times or manufacturers closing for extended periods of time. Regarding the exchange rate, this is not something we have any control over. We can only issue refunds with the exact amount that was on the transaction. From there, it is up to the bank to refund the appropriate amounts. Exchange rates can affect this, but the banks should be the ones to contact if the amounts seem wrong. If you are having issues with this, we recommend to contact you bank or payment option you used to see what options are available to you. Please let us know if you have any other questions. Best Regards, Customer Care
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Received product fast. Installation was pretty easy. Rides nice..
Review of , following an experience of by JEREMY J.
Answer by procivic.comFlagJeremy, Thank you for the great review, we greatly appreciate it! I'm glad to hear you received your order so quickly. We do our best to ensure our customers are not kept waiting for their purchases and get the best deal possible. We'll make sure to keep it up for the future as well. Please let us know if you have any other questions. Best Regards, Customer Care
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This was the first time I have ordered from Pro Civic for some suspension parts for my civic. It was really awesome I ordered one day and got my parts like within 2 days.. Super fast and great service from this company… I plan on buying more items from this company, and definitely recommend them… I give 5 Stars…
Review of , following an experience of by MICHAEL B.
Answer by procivic.comFlagMichael, Thank you for the great review, we greatly appreciate it! I'm glad to hear you had an overall solid experience shopping with us. We do what we can to provide the best possible place to upgrade your civic. Please let us know if you have any other questions or comments. Best Regards, Customer Care
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Excellent good service
Review of , following an experience of by CRISTIAN M.
Answer by procivic.comFlagChristian, Thank you for the great review, we greatly appreciate it! I'm glad to hear you had an overall solid experience shopping with us. We do what we can to provide the best possible place to upgrade your civic. Please let us know if you have any other questions or comments. Best Regards, Customer Care
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Great customer service and large collection of parts.
Review of , following an experience of by LAVERNE B. *
*Pseudonymized data at the request of the author
Answer by procivic.comFlagHello, Thank you for the great review, we greatly appreciate it! I'm glad to hear our customer service was able to help you. We do our best to always provide the best possible customer service, parts, and shipping times. We'll make sure to keep it up for future orders as well. Please let us know if you have any other questions. Best Regards, Customer Care
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Excellent product! Fast secure shipping.
Review of , following an experience of by PRINCESS O. *
*Pseudonymized data at the request of the author
Answer by procivic.comFlagHello, Thank you for the great review, we greatly appreciate it! I'm glad to hear you received your order so quickly. We do our best to ensure our customers are not kept waiting for their purchases and get the best deal possible. We'll make sure to keep it up for the future as well. Please let us know if you have any other questions. Best Regards, Customer Care
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Great pricing, fast shipping
Review of , following an experience of by TIMMY B.
Answer by procivic.comFlagTimmy, Thank you for the great review, we greatly appreciate it! I'm glad to hear you received your order so quickly. We do our best to ensure our customers are not kept waiting for their purchases and get the best deal possible. We'll make sure to keep it up for the future as well. Please let us know if you have any other questions. Best Regards, Customer Care
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The parts came in pretty quick and each part looked good
Review of , following an experience of by SEAN V.
Answer by procivic.comFlagSean, Thank you for the great review, we greatly appreciate it! I'm glad to hear you had an overall solid experience shopping with us. We do what we can to provide the best possible place to upgrade your civic. Please let us know if you have any other questions or comments. Best Regards, Customer Care
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Good Shipping, Let you know where and when your package will be delivered. Fast responses on emails
Review of , following an experience of by RANDY J.
Answer by procivic.comFlagRandy, Thank you for the great review, we greatly appreciate it! I'm glad to hear you had an overall solid experience shopping with us. We do what we can to provide the best possible place to upgrade your civic. Please let us know if you have any other questions or comments. Best Regards, Customer Care
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Excellent fitment. Beautiful use of materials. I love the look of it in my engine bay!
Review of , following an experience of by JASON P.
Answer by procivic.comFlagJason, Thank you for the great review, we greatly appreciate it! I'm glad to hear you had an overall solid experience shopping with us. We do what we can to provide the best possible place to upgrade your civic. Please let us know if you have any other questions or comments. Best Regards, Customer Care
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I waited several months for a restock, and the rear window spoiler was poorly cut, not warped or anything just poorly cut the the fitment left a very noticeable curved gap. I've ordered this item before for my last Civic and it was great, so I was really disappointed with the quality it this time. I was able to install it luckily, but up close it doesn't look very good. Guess I just got unlucky this time around, just still disappointing.
Review of , following an experience of by FRANK D.
Answer by procivic.comFlagFrank, Thank you for the feedback, we greatly appreciate it! i am sorry to hear about your experience. Do note that the visor you ordered were for 2 different cars and some production process may change due to this. Though we can understand there could some frustration due to differences in the production, some minor differences can be expected. If you do feel this may be a defect, error, or different issue, we are always here to help as best we can. Please ensure to contact us via email and our team will be able to look further into it. Please let us know if you have any questions. Best Regards Customer Care
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Called me to verify If I ordered it, then shipped out it right after the call, got here in 2 days. FASTEST shipping ever for sum coil overs
Review of , following an experience of by EDGARDO K. *
*Pseudonymized data at the request of the author
Answer by procivic.comFlagHello, Thank you for the great review, we greatly appreciate it! I'm glad to hear you received your order so quickly. We do our best to ensure our customers are not kept waiting for their purchases and get the best deal possible. We'll make sure to keep it up for the future as well. Please let us know if you have any other questions. Best Regards, Customer Care
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