Customer reviews
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good service
Review of , following an experience of by APS AUTO PARTS LLC T.
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Contact was super!!
Review of , following an experience of by ROBERT D.
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Great!
Review of , following an experience of by JOHN C.
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Quick delivery and my last two orders have had a couple hard candy thrown in there with the part. Two thumbs up.
Review of , following an experience of by TRAVIS B.
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Easy to find desired parts and easy to order. I like that I can order anytime and don’t have to be worry about the business hours
Review of , following an experience of by MIKE W.
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I received all the parts
Review of , following an experience of by BRET G. *
*Pseudonymized data at the request of the author
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I received a reply quickly and the parts fit perfectly. Great place to deal with.
Review of , following an experience of by KIRK F.
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Made an order directly from their diagram. The parts received had the wrong fitting. Called customer service to try and get the correct fitting and was told to go to local vendor and get the correct parts. After spending well over $1000 on parts and (some back ordered with no receiving date) I expected better.
Review of , following an experience of by BRUCE J.
Answer by kaiserwillys.comFlagThank you for letting us know about the issue you had. What we show on our website diagram and send out is correct for original vehicles. We find a lot of customers have unoriginal parts on their vehicles that can pose a problem with fitment. If we couldn't get the fitting you needed, something had to have been changed on your vehicle. Please email mike@kaiserwillys.com or call and ask to speak with Mike Meditz. We are always happy to help if we can!
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I've spent 8,000 there in the past 3 months.. I recommend them for everything.. with one exception.. any thing with a core charge re think.. do the math with the thought your cores are bad or are gonna be damaged in shipping. If the math still adds up go with these guys.. I found out to late.. lost $600. 00 dollars in 2 core charges. With no photos or proof .. or options to ship cases back. ... They could have been irreparable.. but the could have emailed some photos for $600.00 Dollars. Not accusations..just not handled professionally.. not mad. Just got my self a $600.00 tuition payment for the lesson .. would have went a different direction if I'd have know my core was no good .
Review of , following an experience of by RICHARD G.
Answer by kaiserwillys.comFlagThank you for your feedback - we emailed prepaid UPS labels over to you so you could get your old cores back. We also took care of the shipping both ways - the cores we got in were bad. The cases were cracked and scorn on the inside to the point where they were unusable. We always give core credit if possible – we just have to have usable cores to keep this going for people trying to restore their Jeeps. If you do ever get good cores, then we can refund you on the cost. We are happy to send labels for those too so it doesn’t cost you anything to ship. We always try to do everything we can to help and we do appreciate your business!
Answer by Richard GFlagThank you for your response and for resolving the issue. You've done what you can. Thats all I can expect
Answer by kaiserwillys.comFlagThank you! Please feel free to reach out if there is anything else we can do for you in the future!
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Just wanted to say the new catalogue is great. Can’t wait to read the stories.
Review of , following an experience of by BILL A.
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Only issue I've ever had is the time it takes to ship the parts out once they have been ordered.
Review of , following an experience of by DON H.
Answer by kaiserwillys.comFlagThank you for your feedback! While we are usually pretty quick to get things out, we apologize that you have had not always had this experience when ordering from us. We will continue to work hard to get things out as quickly as possible, and if there is anything you ever need, or if you would like to ask about options for expedited shipping on an order, please feel free to give us a call at Toll Free 1-888-648-4923.
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Puzzle was neat
Review of , following an experience of by BILL L.
Answer by kaiserwillys.comFlagThank you for letting us know! We like sharing the puzzles in our email newsletters of photos sent in from our community, and we don't always hear back from folks on whether or not they are putting them together, so it's nice to know you're enjoying them!
Answer by Bill LFlagKeep them simple and coming.
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Thanks for the new catalog all you do for the Jeep people in the country and world wide will always look to yoiu for any new things or products and do business with you.
Review of , following an experience of by MIKE M.
Answer by kaiserwillys.comFlagThank you for the positive feedback and please let us know if there is anything else we can do for you!
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is very good
Review of , following an experience of by KENNY A.
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Every time I call, "Mike" has the answers, every product were ordered was as advertised or better then expected, the order communication via email have been timely, correct and informative. Pricing is competitive or lower and no shipping for less then a hundred bucks... great. Lots of 4X4 sources online and from my experience, Kaiser Willys is the first place to check.
Review of , following an experience of by ROBERT B.
Answer by kaiserwillys.comFlagThank you for the positive feedback and please let us know if there is anything else we can do for you!
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You folks are doing a great job providing the vast resources on your site: a huge selection of excellent quality parts, great tech info and how to sessions for all of us and almost daily informative emails. I often recommend your site to others, it's an indispensable resource for Jeep people.
Review of , following an experience of by GREG H.
Answer by kaiserwillys.comFlagThank you for the positive feedback and please let us know if there is anything else we can do for you!
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Great service, fast shipping.
Review of , following an experience of by BOB N.
Answer by kaiserwillys.comFlagThank you for the positive feedback and please let us know if there is anything else we can do for you!
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We love our keep and thank you for all the help you have given us in its restoration. We really enjoy the catalog and your puzzles.
Review of , following an experience of by JANET M.
Answer by kaiserwillys.comFlagWe're glad you like the catalog and puzzles - thank you for the positive feedback. Please let us know if there is anything else we can do for you or your Jeep!
Answer by Janet MFlagThank you we are loving our jeep
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Kaiser Willys has done a wonderful job supporting my 1959 CJ 5 project needs. I highly recommend Kaiser Willys for parts and technical support. I especially appreciate Mike’s quick response to my emailed questions and Jason’s How To Videos. Kaiser Willys makes it easy and pleasurable to do business with them. David - Eugene, Oregon
Review of , following an experience of by DAVID S.
Answer by kaiserwillys.comFlagThank you for the positive feedback, and please let us know if there is anything else we can do for you, or for your CJ5!
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One of the only emails and info I look forward to ...
Review of , following an experience of by RICK S.
Answer by kaiserwillys.comFlagThank you so much for the positive feedback about our weekly emails - please let us know if there is anything else we can do for you!
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Willys
Review of , following an experience of by JERRY J.
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This is the best site for all Kaiser Willys Parts and Information.
Review of , following an experience of by ILAY P.
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Great service and products!
Review of , following an experience of by DAVID T.
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Always helpful and responsive to questions. Great part selection, prices are fair and fast shipping.
Review of , following an experience of by MIKE H.
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Dealing with Kaiser Willy's is a very good experience returning things no problem very helpful very good experience keep up the good work
Review of , following an experience of by RANDY H.
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Your personal service and speed of orders is top notch. However, Many of the parts i order turn out to be Crown Auto. I have had issues with Crown auto parts. They are sub standard with very little quality control.
Review of , following an experience of by WILLIAM B.
Answer by kaiserwillys.comFlagSorry for any issue. We dont sell anyting we havent installed on our Jeeps ourselves. If you ever have an issue with something just let us know. We have more USA made and NOS parts than any where else out there. We make more than anyone else as well. Always happy to help!
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Excelente service, good prices and very knowledgeable of their parts. Had good experience calling and ordering parts, returns are easy.
Review of , following an experience of by CARLOS E.
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Fine products
Review of , following an experience of by TIM F.
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My three experiences have been less than satisfying. There is a general lack of mechanical knowledge that instilled a lack of confidence in relying on them for larger purchases.
Review of , following an experience of by CLAYTON R.
Answer by kaiserwillys.comFlagThat would be really odd. I checked your sales history and most of the guys have personally installed everything you ordered from us on their own Jeeps. We are always happy to help. You can see our 'HOW TO' videos we make ourselves, Q and A section we answer daily, and you can email me personally with any questions you might have. We reply to all emails same business day. Please reach out to us. Customer service and tech support is #1 here.
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Kaiser Willys provides me with the correct parts I order. Highly recommend.
Review of , following an experience of by GERALD M.
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Great service, lots of stock and ships quickly.
Review of , following an experience of by DANIEL M.
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Very nice selection for the 71 m38a1. They have great customer service. I have had a few defective items and the fellas at kaiser Willys took care of it no problem. Shipping is fast as well.
Review of , following an experience of by LANDON H.
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The site navigation is good, customer service is good, and the delivery time of is also good.
Review of , following an experience of by DANIEL H.
Answer by kaiserwillys.comFlagThank you for your feedback! We appreciate the time you took to let us know how we're doing. Have a great day and let us know if we can ever do anything else for you.
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Best at product quality and fast shipping. Rare these days. I have placed 5 orders in the last few months every one arrived on time .
Review of , following an experience of by MICHAEL E.
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They have been my go to shop while rebuilding my 62' CJ5. They always have the parts that I need and the shipping is fast. Thanks Mike!!
Review of , following an experience of by BRYAN H.
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Great to deal with! Have been buying parts for my 1952 PU for the last 2 years, that I am restoring back to Factory original. Also restoring a 1952 M38 and 1971 Jeepster Commando, great selection of parts for all. Any problems with orders they are resolved quickly and courteously!! Great selection of parts and good prices. Highly recommend Kaiser Willys Jeep!!
Review of , following an experience of by MARK S.
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It is easy to buy parts but some parts have have to be modified to fit. They seem oblivious to correcting issues or it falls on deaf ears. They do offer quick refunds. Most parts are good to better and they do mean well. If your wanting a period correct Jeep do your home work. Will I buy again? Yes!
Review of , following an experience of by CINDY S. *
*Pseudonymized data at the request of the author
Answer by kaiserwillys.comFlagWe dont sell anything we have an issue with or wouldnt put on our own Willys. If you ever have a problem please reach out to us. We are always happy to help. We have more NOS and US made parts than any place out there and the largest selection.
Answer by Cindy SFlagIt makes no difference now. Look at the photos I send of the parts that needed milling My main complaint is with your clutch linkage ends that are warped. The clutch bracket which arenot finished or milled. Emails responded to me was suggested I drill the holes out Look at your clutch brackets the laser cut on parts are too narrow. The black circle tear drops are not open fully. Via employee sorted through several brackets and silver rod and found one that fit but barely he said. He send it too me free via mail. I got it and was too tight silver rod and so on. The rod would not even fit the original bracket. I should have measured it and bet it was metric Check your record and mailing too me Lost lots of time It it is over and done with
Answer by kaiserwillys.comFlagThe bell cranks are US made. We hadn't had any other complaints on them. It looked like the hole just need to be enlarged just a hair - they should be tight to prevent slop. Sorry for any issue in general, looks like we tried to help you. We have videos on the install on them posted too. If you do need to return just email us and we can even send you a prepaid UPS label to pick up. We are always happy to help out.
Answer by Cindy SFlagJust cause they are USA made doesn’t mean quality. Trying to reinvent the wheel isn’t a good business practice. I am perfectly happy with original specs of the part which these were not in the holes. As you said you were trying to make them nice and tight.
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Some items were not in stock and they didn't tell for 4 days. I could have ordered them somewhere else.
Review of , following an experience of by BRIANNE J. *
*Pseudonymized data at the request of the author
Answer by kaiserwillys.comFlagWe email all customers same business day on any backorders. It's possible that the email went to spam or we had a bad email address. My apologies on in general. If you ever have a question, please email us or call us Toll Free at 1-888-648-4923. We are happy to help out. Thanks!
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The ordering process was simple. The parts were shipped quickly and delivered right on time.
Review of , following an experience of by BETHANY L. *
*Pseudonymized data at the request of the author
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easy to find products, friendly service, better than most deliveries, manual waas verry,very helpful. thanks to your team good job
Review of , following an experience of by DALE R.
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Excellent service and parts are of good Quality
Review of , following an experience of by KEVIN F.
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great customer service, very knowledgeable and make it easy to order
Review of , following an experience of by PATRICK O.
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Customer friendly knowledgeable helpful quick turnaround time
Review of , following an experience of by HUGO T.
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I had the opportunity to rescue a '66 CJ5 that had been dismantled with parts sitting in barrels and boxes for the last 20 years. Kaiser Willys helped restore this Jeep to all its glory. Had a great time and appreciate the professional parts supply from KW.
Review of , following an experience of by TODD F.
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The transaction on the website and everything was fine as far as locating the parts shipping notifications could be a lot better
Review of , following an experience of by CLIFF G.
Answer by kaiserwillys.comFlagWe automatically send out email order notices and shipping confirmations. Sometimes we find that the notices go to spam. If you ever have a question, please email us and we will reply same business day or call us Toll Free at 1-888-648-4923. We will always try to make it right.
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I purchased the electronic distributor from Kaiser Willys. It was reasonably priced and was shipped promptly.
Review of , following an experience of by DAVE V.
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Nearly everything needed to restore my 1946 Willys CJ2A has come from Kaiser Willys and I have been so impressed with their personalized customer service that I've door-dashed donuts to them to show my appreciation. Have you ever been so impressed with a company that you felt the desire to send them a gift?
Review of , following an experience of by JOHN C.
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very helpful getting the right parts the first time. fast shipping. highly recommend.
Review of , following an experience of by RAYMOND M.
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Overall it's been great sometimes the shipping seams to take way to long but then I realize that I'm on the west end of the states. One part I ordered was weather striping and it was shorted by 64 inches.
Review of , following an experience of by RONALD R.
Answer by kaiserwillys.comFlagWe try to ship all orders within a business day, but sometimes with the nature of the vintage parts we carry it can take a bit longer. Please in the future call in any order with us and I can make sure it goes out the same day. If you had an issue with the seal - just call us and we will take care of it promptly and express too.
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Excellent customer service, even if i buy wrong pieces, they received them back with no problem, or explain parts.
Review of , following an experience of by JHONATAN R.
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Excellent service and very knowledgeable.
Review of , following an experience of by ROBERT S.
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i like the easy to read descriptions and pictures of the products, but in particular I like the questions and answer section about each item. This helps me by answering questions I may have, or by giving hints about easy installation of the products, and they help me in insuring I am getting the right part.
Review of , following an experience of by MERLYN EDWARD B.
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Great parts for my CJ-8 Dash; perfect fit.
Review of , following an experience of by MIKE K.
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Excellent service all around. Mike was quick to respond via email, verifying the parts I had selected were correct for my application. Order processing and shipping updates were communicated so I knew when to expect my order. The parts themselves are quality items and worked very well for me.
Review of , following an experience of by STEPHEN R.
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Kaiser Willys has been a saving grace for my jeep restoration. Excellent service with quality parts. The website is easy to use and when I need to call them they are friendly and have great advice.
Review of , following an experience of by STEPHEN M.
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Great Products that you can be certain will fit right the first time
Review of , following an experience of by JOHN H.
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Good parts and fair pricing!
Review of , following an experience of by GREG D.
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Great service !!! Quick response to questions
Review of , following an experience of by KEVIN W.
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Kaiser was a pleasure to deal with. Thank you again
Review of , following an experience of by MICHAEL G.
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Awesome service, crew at Kaiser are very attentive and very knowlegable. I'm now a life time customer. Project: 1952 M38A1
Review of , following an experience of by LAWRENCE J.
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fast delivery,
Review of , following an experience of by WAYNE B.
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I have ordered parts before and always had good service and communication,I consider Kaiserwillys my parts store for my CJ2A.
Review of , following an experience of by EDWARD P.
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I’ve place several orders and they’re always shipped quickly. I had a technical question on one part I ordered. Mike took my call and was helpful.
Review of , following an experience of by DAVID L.
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Quick, timely, available. Used technical assistance if needed.
Review of , following an experience of by JOHN F.
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My husband was given a 1949 military jeep. It was covered with a pool liner. It was a lit on the ruff side but he was so excited. He took it to a grade school friend they had a great time fixing it. He would come home and look through the catalog to see what he needed and give me the order number and a few days later it would show up. The only let down was they didn’t have the tires he wanted but that was not their fault. So all we can do is applaud their ordering dept. In the end with tires he ended up spending about 2,000 to 3,000 and to runs like a top. We will putting in our local towns Christmas parade. Oh yea I can’t count how many people want to buy it from him. Thank you
Review of , following an experience of by ARACELY W. *
*Pseudonymized data at the request of the author
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Very satisfied. They keep me up to date re. my orders and shipping
Review of , following an experience of by THOMAS V.
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On time, on target from a knowledgeable staff. I drop off my spare catalogs with folks that need help getting their rigs on the road as KW's catalogs are a great resource.
Review of , following an experience of by STEVEN R.
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Fast and friendly service. They are always there to help if need.
Review of , following an experience of by KENNY M.
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Great service. Speedy delivery
Review of , following an experience of by JASON E.
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Highly recomended keep parts
Review of , following an experience of by BRIAN W.
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Good communication, I like it that if I have any questions they help.
Review of , following an experience of by CHRIS S.
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Everything I’ve gotten from KaiserWillys.com has arrived quickly and has been just the quality and finish I expect. I really am glad they are available to help me make my old Jeeps better.
Review of , following an experience of by SHAUN K.
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The catalog is easy to use and the on line shopping is great. Staff is very knowledgeable and helpful. Some of the parts appear to be foreign made and of lesser quality than I would have expected.
Review of , following an experience of by DAVID T.
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They are very helpful and directed me to the right parts.
Review of , following an experience of by EDDIE D.
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I love this website all in 1 Four my 72 year-old.jeep parts. Fast shipping And Great customer service. I just wish they sold Spicer lifetime Non greasable u-joints. 5-1310x
Review of , following an experience of by JASON W.
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If just need a part or two, or are doing a complete body off restoration like I am you can count on kaiserwillys to have the parts and for any questions you have the answers. These guys are great! Their videos are well produced also. Did I mention these guys are great!!
Review of , following an experience of by RON G.
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Correct part arrived quickly, at a decent price, and was exactly as desribed.
Review of , following an experience of by BRUCE R.
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A company you can enjoy doing business with. Very pleasant and helpful. Thanks
Review of , following an experience of by JEFFREY S.
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I have had very good service regarding any purchase or query from KW parts department.
Review of , following an experience of by MONTY C.
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I hsve always reached a human who actually knows everything about every part. They answer the phone, understand what you are saying, and get the correct parts to you very fast. They have the best catalog in existence, and deserve more than 5 stars.
Review of , following an experience of by GERALD M.
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The quality of the parts and very good shipping and packaging have made me a return customer for many years. I've never been disappointed using Kaiser Willys.
Review of , following an experience of by LEE B.
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Great catalog and online site.
Review of , following an experience of by WELDON B.
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They have what I need when I need it.
Review of , following an experience of by RICHARD S.
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Great service from every employee I've spoke with. Knowledgeable staff. Quick to reply on all questions/issues.
Review of , following an experience of by THOMAS S.
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Great products and services
Review of , following an experience of by ERIC D.
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good products.
Review of , following an experience of by TIM V.
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Always great service from Kaiser Willys!
Review of , following an experience of by CHARLES P.
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Quick and satisfactory response to any issues. Excellent service and parts availability.
Review of , following an experience of by ROBERT D.
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Usually excellent. I order a lot, once in a while a wrong or inferior part is received but they are good about correcting the issue.
Review of , following an experience of by CHARLES Y.
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Excellent service. Returns no problem. Overall very positive experience.
Review of , following an experience of by JOHN J.
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I was satisfied with everything, just takes alittle long to ship
Review of , following an experience of by TYLER B.
Answer by kaiserwillys.comFlagWe try to ship all orders within a business day, but sometimes with the nature of the vintage parts we carry, it can take a bit longer. Please in the future call in any order with us and I can make sure it goes out the same day. We want to make it right for you.
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As always it was the exact part ordered with a good description.
Review of , following an experience of by DANIEL C.
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total satisfaction
Review of , following an experience of by LITZ MEDINA C.
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I had a problem when my order came so I called in they apologized and sent the order out that day //thank you
Review of , following an experience of by ROGER C.
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best variety of parts i know of
Review of , following an experience of by MICHAEL R.
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I have not had any problems.
Review of , following an experience of by RON K. *
*Pseudonymized data at the request of the author
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Great customer service and guidance over the phone!
Review of , following an experience of by MARK K.
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Best place to buy all your Jeep parts
Review of , following an experience of by RANDAL S.
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Good quality
Review of , following an experience of by STEVE L.
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They always have what I need.
Review of , following an experience of by GEORGE H.
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THE source for Jeep parts!
Review of , following an experience of by RICHARD C.
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Easy to order, hood quality parts, quick shipping.
Review of , following an experience of by MITCH K.
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Excellent. Ready to help and solve any issues.
Review of , following an experience of by MARIANA K.
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A+++ parts . easy , fast shipping
Review of , following an experience of by JOSE E.
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The website is fine, the sales people are good and knowledgeable, however, there seems to be issues with getting all of the parts shipped under an order.
Review of , following an experience of by PAUL F.
Answer by kaiserwillys.comFlagWe try to ship all orders within a business day, but sometimes with the nature of the vintage parts we carry, it can take a bit longer. Please in the future call in any order and I can make sure it goes out the same day. We want to make it right for you. We are always happy to help out.
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Being new to Wiilys ownership the site is very hrlpful.
Review of , following an experience of by BOB T.
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Great prices and Services as always!!! Thanks to Mike and his Team!!!
Review of , following an experience of by TIM J.
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Always the right part, excellent service and friendly staff when you call. Always a pleasure to deal with !
Review of , following an experience of by JEFFREY S.
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The staff at Kaiser Willys makes repairing/upgrading my Willys CJ possible. I don't know what I would do if they weren't there for me. They have made my CJ run again. They deserve many thanks!
Review of , following an experience of by JEFF S.
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Excellent company to do business with!
Review of , following an experience of by DAVID R.
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Excellent customer service, and they stand behind their products. HIGHLY recommended!
Review of , following an experience of by MARK W.
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I've only recently started to use KW for parts. I like the ease of ordering and speed that the parts are delivered. I really like that they are selling the same paint that I used to buy from another supplier. Factoring in the free shipping on orders over $100 and no hazmat charge, actually makes it cheaper to buy than from a midwest supplier.
Review of , following an experience of by LANCE M.
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The ONLY negative I've had with Kaiser Willys is that a couple of pieces that were sold as parts of a kit were back ordered when I placed the order. I assume KW builds these kits in-house from stock inventory, rather than purchasing from vendors as a while kit. There was no mention of back ordered parts when my order was placed. The back ordered parts were shipped quickly when received by KW. This being a minor inconvenience, I'm overall very satisfied with Kaiser Willys, and will likely make more purchases from them.
Review of , following an experience of by KEVIN M.
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Mike helped me out with a body mount kit that I had ordered incorrectly. Have many more parts to get for a 46 cj2a rebuild and Kaiser will be my first stop.
Review of , following an experience of by MICHAEL S.
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Excellent shipping, Easy to navigate the catalogue and online services. Thanks again Merry Christmas, Happy New Year.
Review of , following an experience of by GORDON J.
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Great website, easy to order, fast shipping, and quality parts. Knowledgeable staff is a big plus too! Keep up the great work!
Review of , following an experience of by JON A.
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The part ordered was damaged on receipt. Kaiser Willys went above and beyond, no questions or resistance at all, and the replacement was at my door in just a couple days. Best source for Willys parts by far!
Review of , following an experience of by WILLIAM L.
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I have been working on restoring a 1949 CJ3a that’s been in my wife’s family since 1951. I have depended on Kaiser Willys for parts and answering questions about how they fit. I really enjoy the how to videos which have helped me tremendously. All the staff have been very helpful if I have a question or need to return parts for credit or swapping out. They always reply to my emails. Thanks to all the staff for your help and support during this project. I couldn’t have done it without you.
Review of , following an experience of by WELDON C.
Answer by kaiserwillys.comFlagThank you for your feedback! We're glad you've found the videos to be helpful - have a great day and let us know if we can ever help you with anything else.
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Kaiser Willys is the best place to get Jeep parts for the early models. I plan to continue to buy from them.
Review of , following an experience of by MIKE M.
Answer by kaiserwillys.comFlagThank you for your feedback! We appreciate your business - please let us know if we can help you with anything else and have a great day!
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