soundoftristate.com

Customer reviews for soundoftristate.com

4.8 / 5 1

Calculated from 155 reviews obtained over the last 12 months

3332 reviews since 19/07/2019

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Information soundoftristate.com

  • Company

    sound of tristate

  • Description

    Complete mobile electronics sales and installation in Delaware, Pennsylvania, and New Jersey: Sound of Tri-State is your source for car audio video, rims and tires, vehicle security, iPod integration, and more! Ecommerce store for your car, remote start, navigation, mobile video, car stereo, wireless, and customizing needs. 302-792-9004

  • Address

    333 Naamans Rd. #41 19703 Claymont

  • Website

    http://soundoftristate.com

  • Category

    Auto and motorcycle

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Customer reviews

  • 5 / 5 1
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    Purchased a Focal sub customer service was 5 Stars

    Review of , following an experience of by

  • 5 / 5 1
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    I love dealing with Sound of Tri-State and it’s always a pleasure dealing with Scott. Everyone at of Tri-State is great.

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  • 5 / 5 1
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    The customer service was amazing at the store! Marlo was very knowledgeable about all of the products and very professional

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  • 5 / 5 1
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    Mike was fantastic! I brought in my teen’s car to have Apple Car Play and a backup camera installed. Fast, friendly, and knowledgeable, with great customer service. I will absolutely recommend Sound of Tri-State to family and friends, and will definitely come back should we need them again.

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  • 5 / 5 1
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    Great job, sounds amazing. I appreciate Jamie and all the help.

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  • 5 / 5 1
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    I purchased a Kenwood digital multimedia receiver for my car, with installation from their Dover, DE location. Great Customer Service and flawless installation.

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  • 5 / 5 1
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    Was looking and browsing for a good priced JL HD1200.1 amp and came across Tri-State I looked them up saw some nice reviews and decided to give them a chance. I live in Hawaii so used that amp is around $900-$1200. Purchased two certified refurbs from Tri-State for $799 each. Received them both less than a week lalter in great condition in original packaging as well. I definitely recommend them.

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  • 2 / 5 1
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    I think I was overcharged and bought my Pioneer speakers there before you got another car and because they did not unhook it they charged me $450 to hook it up in my new car I said if I bought the speaker from you why would you charge me that much. I asked for all my windows to be tinted my sunroof wasn't and I'm not sure if my back window was. I understand you paying for labor but if your prior customer there should be some type of an adjustment. I almost paid to have it put in what I paid for the speaker itself. Oh well that's life. Also, the guy that sits up at the desk courtesy desk receptionist that's whatever way you want to call it really needs an attitude adjustment his attitude stinks yes I said it it is not the first time. I'm no dummy when it comes to cars and I should not be treated like one all because you may have to repeat yourself. If that's not the job for you then maybe you should find something else. I'm sure I'm not the first complaint and I know I won't be the last one either.

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  • 5 / 5 1
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    I was very satisfied with the quality of work they did.

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  • 5 / 5 1
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    Employees were very helpful & curious.

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  • 5 / 5 1
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    I recently purchased an aftermarket stereo and was able to have it installed right away. My salesman was very knowledgeable and helpful. Had an enjoyable experience with this purchase.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 1 / 5 1
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    I got speakers that sounds horri brought them back egg. You guys fix one was bad , but they all still sound terrible now my thirty days is up

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  • 5 / 5 1
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    Wonderful customer service and support. I showed up without an appointment and they accommodated me and resolved my issue within 2 hours.

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  • 4 / 5 1
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    Sound of Tristate installed a dashcam for me. They did a good job hiding the wire and securing it to the windshield. Everything is working. Staff was nice. They need to make sure they're not parking cars in front of the wheelchair ramp. I had to ask an employee to move a car so I could get my wheelchair up the ramp. Other than that, everything was great.

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  • 5 / 5 1
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    They were very helpful and the tint on my corvette was perfect. Good job. And the price was very reasonable. Ty

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  • 5 / 5 1
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    Service was excellent and on time as they said

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  • 5 / 5 1
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    excellent customer service, and in a timely manner. definitely recommend to others

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  • 5 / 5 1
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    I had no problems getting the information I needed it was very helpful, The service I received was great. I had signed up at the wrong store but the associate took care of that, My car was taken care of in a timely fashion and the associates were great. I will recommend this service to everyone.

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  • 5 / 5 1
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    Excellent service

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  • 5 / 5 1
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    Satisfied thanks

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  • 5 / 5 1
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    Service was fast and friendly. Would go back there.

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  • 5 / 5 1
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    absolutely wonderful company. They have an excellent point person and then great installers. Everything works as it should.

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  • 5 / 5 1
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    Awesome service on Our Motorcoach . Took the time to research the issues , install the new components and review how our New systems worked . This required the function of 3 tv’s , 2 cd / dvd players , Roku , interior and exterior stereo’s and surround sound systems . Very pleased with everything and the personnel.

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  • 5 / 5 1
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    Quick delivery and great customer service.

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  • 5 / 5 1
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    Excellent customer services.

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  • 5 / 5 1
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    They did a great job with my radio installation. Very professional

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  • 5 / 5 1
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    Great service, done on time sounds great

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  • 5 / 5 1
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    Fast shipping and the sub is in immaculate condition and works great!

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  • 5 / 5 1
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    I've always received courteous and professional service and help from everyone at Sound of Tri-State.

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  • 5 / 5 1
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    Professional, fast, on time.

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  • 5 / 5 1
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    Quick delivery, great customer service, rapid response to questions, and great product.

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  • 5 / 5 1
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    So far so good. Quick service. Wife is happy.

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  • 5 / 5 1
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    I bought the Pioneer DMH-WT8600NEX it works flawlessly. It has a plethora of functions and i love the subwoofer options. I was worried about the fit in a 2004 Nissan Armada, but it cleared just fine. The dash kit for the Armada is not how i would like it to be but i was able to get it flush with a little Dremel work. Simple install all together. Maneuvering the website was very user friendly. Great product and I would recommend this site to friends.

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  • 5 / 5 1
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    This is a great place for all your car needs and wants. I've never been to a place that has such professional people and experience with what your looking for. The staff here are top notch to say the least. Words cannot describe Bobby he's always there to help you with your decision making and always giving great pointers as well. Thank you!

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  • 5 / 5 1
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    The stair on duty were very polite and friendly. They offered me coffee or tea. They had real good music playing, and the job was done earlier than I expected. I am a happy customer!

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  • 5 / 5 1
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    I had a remote start, new stereo receiver and subwoofer installed in my 2007 Pontiac Vibe. The pricing was competitive, and the installation was excellent; very clean. I have nothing but positive things to say about Sound of Tri-State.

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  • 5 / 5 1
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    Fast easy service. this is the second vehicle I brought to be them to have a remote start installed.

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  • 5 / 5 1
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    Work was performed professionally and on time

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  • 5 / 5 1
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    They always give the best service and detailed info of the installation process

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  • 5 / 5 1
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    This company is excellent. Service is their name. Would highly recommend them

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  • 5 / 5 1
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    Marlo was excellent! Very professional and courteous!

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  • 5 / 5 1
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    I have never had a single issue regarding custo er service or product quality or shipping speed from Sound of Tri-State,...zero!

    Review of , following an experience of by *

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  • 5 / 5 1
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    Easy, Fast shipping, exactly what I needed.

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  • 5 / 5 1
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    Easy process, up front, honest, and quality work

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  • 5 / 5 1
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    Our remote start had ot worked for year or so. We made an appt to have it repaired. It was a matter of recharging the unit. It took 20 mins to repair. Great service and quick.

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  • 5 / 5 1
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    Very happy

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  • 5 / 5 1
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    Installation was quick and service was very friendly.

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  • 5 / 5 1
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    Great service

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  • 4 / 5 1
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    It's been a very good experience with Tri-State. But my new speakers showed up as used when I found old solder on the terminals. When I inquired, they initially said there was something wrong. Upon re-checking they assured me the speakers were new. I persisted for an exchange which they honored and paid for return shipping. I ordered a different speaker and am satisfied with it being brand new. Jw took good care of me during the process and overall good communication.

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  • 5 / 5 1
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    Purchased new Bronco Wildtrak. Immediately realized I need to improve good, but not great sound system. Asked and recieved recommendations. We discussed and they blew me away. Upgraded 6 speakers and sub. Plus added amplifiers. In addition I had them put a half convertible top and after market headlights as well as a bank of 3 fog lights, 3 on rack side of steel midular bumper utilizing stock auxiliary switches. All work performed expertly and result was beyond expectations. They kept me informed of progress and ensured my brand new vehicle was clean and spotless upon return. This was not my first visit and will not be my last. I give my highest rating !

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  • 5 / 5 1
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    Very friendly staff. Installation of my sub woofer took less time than estimated . And it is just what my F 150 needed. I will be back to upgrade the factory speakers.

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  • 5 / 5 1
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    Sales and installer both worked well together to get me exactly the system I needed to do what I wanted it to do. Who could ask for anything more than that?

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  • 5 / 5 1
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    Great

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  • 5 / 5 1
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    All work was performed as explained and all revenant questions answered. Clean and organized business and friendly, helpful staff. Recommend doing business with them.

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  • 5 / 5 1
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    Everything was outstanding

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  • 4 / 5 1
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    I gave 4 stars because the 1st time I visited the store no one greeted me.

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  • 5 / 5 1
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    Is to get appointment. Did a great job

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  • 5 / 5 1
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    Very professional

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  • 5 / 5 1
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    I Have Been going there for a while now and I am very pleased with their work and service. 👍👍👍👍

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  • 5 / 5 1
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    Their staff is always friendly and helpful. If there is a problem they are always willing to take care of it. I would definitely recommend them to everyone!

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  • 5 / 5 1
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    Great customer service, helped me get the product I was looking for and made sure it was compatible with the other components in my car.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
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    Terrific service.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
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    Marlo service was exceptional. After a lot of concern whether the system would fit in my CVO Electra Glide and multiple calls Marlo went above and beyond to research. the Rockford Fosgate amp speakers and deck all fit perfect. The sound from the system is amazing compared to what came stock on the bike. Thanks Marlo & Sound of Tri-State.

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  • 5 / 5 1
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    Outstanding customer service!!!

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  • 5 / 5 1
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    Sales person was knowledgeable and helpful in selection of a new unit for my vehicle. The unit was successfully installed and I am happy with the work performed ! Will gladly select Tri-State again for any future purchases !

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  • 5 / 5 1
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    I got a radio, speakers, backup camera, under glow lights (under the truck) and led lights under the tailgate that lets you know when I stop, turn or reverse my truck. Sound of Tri State installed everything and I am more than satisfied because they did an excellent job! Great customer service with accurate dates and times of when service was available to when service was being done to when service was completed! I’ll recommend them to everyone that wants satisfaction and quality of good work! Thanks again!

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  • 5 / 5 1
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    Been coming there since the 90s many of systems over the years, all were wow. But this tops them all.

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  • 5 / 5 1
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    Great costumer service.

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  • 5 / 5 1
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    The service was excellent and the staff were very friendly and knowledgeable, I could not be more pleased with my order there.

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  • 5 / 5 1
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    Every few years I do an over-the-counter purchase for serious high-end system and spend 4-figures on equipment.. staff is always super helpful and is attentive to any issues. Their retail business model WORKS!

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  • 5 / 5 1
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    Always good !!!!!!

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  • 5 / 5 1
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    Great service as always. Friendly staff and knowledgeable about their products

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  • 5 / 5 1
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    Super fast service and able to help you out whenever is convenient for you without hesitation. Reasonably priced with great customer service

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  • 5 / 5 1
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    Nice and knowledgeable staff , great experience coming in

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  • 3 / 5 1
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    No waiting area for customers. You have to wonder around the premises while your car is being taken care.

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  • 5 / 5 1
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    I met Mike at Ocean City bike week and discussed the Soundstream Reserve. He did not have one with him and said to give him a call. A few days went by and I finally got around to calling. I had priced the unit with other vendors and Sound of Tri-State beat them out. I ordered the unit on Wednesday and received it the very next day.

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  • 5 / 5 1
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    Very convenient and accommodating Great price

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  • 5 / 5 1
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    Did a great job handling my needs.

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  • 5 / 5 1
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    Professional fast and quality. Best 3 words to describe Sound of Tri-State.

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  • 5 / 5 1
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    Great customer service! Great value for your money. I’m very pleased to have a radio, backup camera, door speakers, and lights under my tailgate for when I stop, turn or backup. They did amazing work and kept me up to date with everything. You will see me again..I highly recommend!

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  • 5 / 5 1
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    The purchase was everything they advertised and more. Saved a small fortune on a refurbished system but it was more like an open box.

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  • 5 / 5 1
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    Sound great, well build.

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  • 5 / 5 1
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    great parts and service

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  • 5 / 5 1
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    I have never been disappointed whenever I go to this establishment. I'm always treated with the utmost respect.. All of my needs are always met and that makes me very happy. Bobby is definitely the best and I appreciate everything he does for me.

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  • 5 / 5 1
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    Excellent customer service … whole installation process was very smooth. Highly recommend

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  • 5 / 5 1
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    Always been my go-to place for quality sound tools for my vehicles. Best speakers, amps, boxes & technicians to make everything work together for great sound & stereo experience. Sound of tristate is the place to go!

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  • 5 / 5 1
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    Fanstastic show room with plenty of options and choices. Staff was super helpful and did a great job installing a new multi media player and dash cam quickly and effectively. I'll return for any other required sound system needs.

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  • 4 / 5 1
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    Great Business

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  • 5 / 5 1
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    Great work and service.

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  • 2 / 5 1
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    My order came fast. The product is great. I have an echo when I'm on the phone. From time to time, the base goes on and off.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
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    Sound of Tri-State did an amazing job installing an aftermarket alarm on my vehicle. Mike and his team worked tirelessly to make sure I was happy with the final product and went above and beyond. I was truly impressed with Mike's ability to problem solve and troubleshoot an issue with my specific setup. I could not be happier with the job they did. I would recommend for anyone who is in the market for an aftermarket alarm system to give Sound of Tri-State your business.

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  • 3 / 5 1
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    I ordered, they delivered, that part was fine. On their site you can let them know if you find an item cheaper somewhere else. I did, and I let them know thinking they’d give me the opportunity to purchase at a better price but I got nothing. Why even have that option to let Tri-State know if they don’t seem to care anyway? Turned out to be a waste of my time to fill out the form and get no response at all.

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  • 5 / 5 1
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    They provided me with exactly what I needed. As well, they were able to break into my frozen/broken 6 disc changer and retrieve the cd's that I didn't want to lose.

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  • 4 / 5 1
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    I’m in Texas and found S of T-S because I was looking for a great price and to my surprise they had the price and the tech support I needed. Great place to deal with.

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  • 5 / 5 1
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    They were professional and competent. They did a great job!

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  • 5 / 5 1
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    A friend recommended this business to me as I was looking for a place to sell/install a new head unit for my 2011 Lincoln Town Car I had just purchased. I went here and was immediately impressed with Giovanni who was the store employee who greeted me and helped me. It was a very smooth process and the unit was installed about a week later. I did have trouble with the unit and went in to get that taken care of. No issues at all with the warranty coverage and they installed a new unit. I am very impressed with this business.

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  • 5 / 5 1
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    So far so good. Everything arrived on time and in good condition. The factory packaging on the subwoofers seemed less than ideal. But everything seems fine so it's not a real complaint, or any fault of soindoftristate.

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  • 5 / 5 1
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    Fast great service. We like to do business with Sound of Tristate

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  • 2 / 5 1
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    Very high on the price and I had to keep coming back to have it fixed

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  • 5 / 5 1
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    Jamie was above and beyond, pricing is definitely beyond cheaper then the competition, had a problem and they got it all fixed immediately

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  • 5 / 5 1
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    Good guys - fair and honest - worked with me on a problem and more than fair on result

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  • 5 / 5 1
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    Staff is friendly and knowledgeable. Product is great and ensured I had everything needed to install if needed. Would highly recommend to anyone in the market for car audio or accessories. They know the products they sell and what will work best for your application.

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  • 2 / 5 1
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    My radio wasn't installed right had to keep coming back

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  • 5 / 5 1
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    Excellent service Quick shipping

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  • 5 / 5 1
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    Very pleased. Professional, reasonable\y priced, and timely. Referred friends there and they were also happy.

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  • 5 / 5 1
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    Love, love it so much. Especially on the drive side window when the sun is on that side.

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  • 5 / 5 1
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    I came to Sound of Tri-State with a problem: the black interior of my car made the interior so hot that it was uncomfortable on long drives. The air conditioning just didn't keep up. Due to vision issues I didn't think tinting was a good idea. The solution suggested by Marlo wasn't tinting, it was application of a film that simply reflected outside heat. I can't express enough my complete satisfaction with the applied material. I even went back to have my sunroof done. Because I received such courteous, professional service I returned to Sound of Tri-State for replacement of my nonfunctioning speakers. Again, great options, great service. I highly recommend visiting or calling the company when your particular need arises.

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  • 5 / 5 1
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    I was extremely pleased with not only the quality of the sound equipment I purchased from them, but was also pleased and impressed with their service. Jamie and company are the best. Total costs were not too shabby either.

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  • 5 / 5 1
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    Extremely responsive and knowledgable team. They jumped through hoops to accommodate my work schedule. It has been a pleasure working with them.

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  • 4 / 5 1
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    The prices were good and the shipping was fast and free.. My speaker ripped when I tuned it and I had to send it back for warranty. It was hard getting hold of the online lady. But my warranty speaker came back Fast. The warranty speaker looks used but that's not their fault it's the manufacturers fault.

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  • 5 / 5 1
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    They were quick to ship my item. I also found the same product for a lower price and they matched it. Excellent service!!

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  • 5 / 5 1
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    Did a wonderful job with tinting my truck and adding a decal to the back window.

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  • 4 / 5 1
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    Nice work, but left my back window dirty. Took my security stickers off my windows did not replace them. Left my back seat belts in knots.

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  • 5 / 5 1
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    Great price Fast shipping !

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  • 5 / 5 1
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    Guys did a great job on my new stereo and tint on my tundra awesome job

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  • 5 / 5 1
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    Continued excellent products and customer service. Giovanni and Scott are always on top of things with their products and different options for installation- very refreshing. I’ve been using a variety of cigarette lighter plug in dash cameras - finally upgraded to a hardwired Pioneer VREC in stock at Sounds of Tri State. It’s a fantastic unit. Giovanni assisted with general operations. What a difference - syncs with my iPhone very well. Because of their great products, installation, and customer service I’ve scheduled more accessory installation for a different vehicle. Convenient location next to the Royal Farms on Kirkwood Highway.

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  • 5 / 5 1
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    Great quality of work and very efficient

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  • 3 / 5 1
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    My CarPlay that they installed is not working properly

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  • 5 / 5 1
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    The reputation and service was excellent. Even when there was an issue they handled it swiftly providing me with updates and informed details about what was going on. Anything I need upgraded on I’ll be using them and I already know most of my friends and family feel the same way

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  • 5 / 5 1
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    Great …been enjoying my installed reciever every since 🙏🏽

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  • 5 / 5 1
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    Product arrived very quickly, packaged well, and exactly as described. We will definitely be return customers.

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  • 5 / 5 1
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    I had a Kenwood DDX9907xr and a DRV-N520 Dash Cam installed in my 2009 Toyota Tacoma Truck. All employees were very pleasant and helpful. The installation went smoothly with no big problems and was done in a very professional manner!! I would definitely recommend the Sound of Tri-State for your stereo equipment & installation needs. I am very pleased!

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  • 5 / 5 1
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    as expected!

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  • 5 / 5 1
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    Great customer service! They didn't have what I ordered, and they went above and beyond to get what I needed. Very impressed!

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  • 5 / 5 1
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    Highly recommended there fest shipping and Friendly prices

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  • 5 / 5 1
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    It was easy to get an appointment and it wasn't to long of a wait

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  • 5 / 5 1
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    First time customer. I found what I was looking for quickly (JL audio slash 300/4 v3 amplifier) at an exceptional price. They fulfilled my order quickly, and it arrived in just a couple days in perfect condition because they took the time to pack it properly.

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  • 5 / 5 1
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    Got what I wanted, good price, fast shipping.

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  • 5 / 5 1
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    They are my go to for a good deal on sound equipment.

    Review of , following an experience of by

  • 5 / 5 1
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    Marlo assisted me with finding the right radio and speakers to fit my car. Since it was an old car and had limited space in the rear,we had to go with a custom order, old style (push buttons on the front), which matched the era of the car perfectly. It looks great! And sounds great! Installation was fast and they walked me through the features of the radio since it had all the new technology but looked like it was from the 60s.

    Review of , following an experience of by

  • 5 / 5 1
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    They rock!!!! The best in the business.

    Review of , following an experience of by

  • 5 / 5 1
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    Great service with quality equipment

    Review of , following an experience of by

  • 5 / 5 1
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    Great service love the new setup. Very friendly

    Review of , following an experience of by

  • 5 / 5 1
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    Fast shipping, great prices!

    Review of , following an experience of by

Reviews displayed in chronological order