Customer reviews for Capital Auto Parts

4.8 / 5

Calculated from 191 reviews obtained over the last 12 months

217 reviews since 12/02/2021

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Customer reviews

  • 5 / 5
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    Bon service et plutôt rapide merci et pas trop cher !

    Review of , following an experience of by LUKAS L.

  • 5 / 5
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    The parts came and fit as they were suppose to it was great not to have not to have to reorder them

    Review of , following an experience of by OLIVE C.

  • 5 / 5
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    Bon service rapide et pas trop cher bien livré en bon état

    Review of , following an experience of by LUKAS L.

  • 5 / 5
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    Great service. Answered all my questions via email with a very quick response.

    Review of , following an experience of by DAVID W.

  • 5 / 5
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    Amazing company! Proactive Super Fast Shipping! Thanks guys! AAA+++

    Review of , following an experience of by DANIEL S.

  • 5 / 5
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    Great service, fast and efficient.

    Review of , following an experience of by TIM W.

  • 5 / 5
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    The best.!! Capital Auto Parts is awesome !! Best pricing, fast shipping, great updates. Definitely will be back !!

    Review of , following an experience of by MIKE G.

  • 5 / 5
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    Website comprehensive and easy to navigate, concerns were quickly addressed, and order was shipped promptly. No regrets!

    Review of , following an experience of by ED A.

  • 5 / 5
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    Found these guys looking for a Canadian supplier for some hard to find parts. They answered the phone with a real person, answered a question and shipped immediately. A++++ thanks.

    Review of , following an experience of by PAUL A.

  • 5 / 5
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    Quick response at message and quick shipping all went smooth i recommend!

    Review of , following an experience of by VINCENT H.

  • 5 / 5
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    très bon produit je recomande cette entreprise

    Review of , following an experience of by STEPHANE D.

  • 5 / 5
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    Timing was great and part fit perfectly.

    Review of , following an experience of by TOM A.

  • 3 / 5
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    The parts were initially expected to arrive on April 16. Then estimated arrival was moved to April 17. Today is April 18 and the shipping tracker stopped listing an expected date of arrival. Might be good to use locally in Ontario but shipping to BC appears to be unreliable if you need a part on time.

    Review of , following an experience of by JENS D.

  • 5 / 5
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    Good Price and Quick delivery

    Review of , following an experience of by DOMINIC D.

  • 5 / 5
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    I ordered rare toyos and these guys went to bat and didn’t give up. They sent them to NB for me free of charge. Cheaper than others and the others were out of stock. 10 out of ten!!! Thx

    Review of , following an experience of by DANNY B.

  • 5 / 5
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    Sparkplugs for my truck were exactly what I was expecting and delivered fast and for free.

    Review of , following an experience of by TOM F.

  • 5 / 5
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    Great advice and helpful

    Review of , following an experience of by GREG A.

  • 5 / 5
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    Very helpful and knowlegeable when it comes to parts and accessories. pricing is very good compares with American pricing.. in Canadian dollar.. thanks Brian and Capital Auto Parts

    Review of , following an experience of by MATT B.

  • 5 / 5
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    service its 100 percent i already pass the word to freind and compagnie about price and service

    Review of , following an experience of by YVES R.

  • 3 / 5
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    Livraison très lente. 14 jours. À prévoir si vous etes pressé.

    Review of , following an experience of by ALEXANDRE F.

  • 5 / 5
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    Awesome pricing, quick and friendly delivery, communication 100% Would definitely recommend!

    Review of , following an experience of by KEVIN M.

  • 5 / 5
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    Great experience - friendly, quick to respond and tires arrived in no time!

    Review of , following an experience of by MONSERRAT S. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Fully satisfied with the purchase of tires on line and the shipment in timely manner. Highly recommend Capital Auto Parts

    Review of , following an experience of by KEVIN R.

  • 5 / 5
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    Great service and fast shipping,Brian was a great help. Thanks for the good shopping experience . Will definitely recommend

    Review of , following an experience of by GREG C.

  • 5 / 5
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    fast delivery

    Review of , following an experience of by ANTHONY T.

  • 5 / 5
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    Great discount and Fast response, delivered on time

    Review of , following an experience of by IAN DANIEL S.

  • 5 / 5
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    fast delivery

    Review of , following an experience of by ANTHONY T.

  • 5 / 5
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    Always good service, fast and reliable. Will recommend

    Review of , following an experience of by LES F.

  • 5 / 5
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    Great service friendly and fast .Definitely will shop again .

    Review of , following an experience of by ANDREW N.

  • 5 / 5
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    Great service and best prices

    Review of , following an experience of by ANDRE L.

  • 5 / 5
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    Fantastic/speedy service!

    Review of , following an experience of by MICHAEL G.

  • 5 / 5
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    One of the best retailers to deal with and really nice people to talk to

    Review of , following an experience of by EARL M.

  • 5 / 5
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    Great price quick delivery ... if you don't know about Capital Auto Parts it is time ou check them out!

    Review of , following an experience of by KEVIN B.

  • 5 / 5
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    Awesome service. I was looking for car parts. Found this site. Went in and started an order. Did not complete order as I needed to talk to a mechanic to clarify exactly the name of parts that was needed. I passed this concern to Capital Auto Parts and next morning I received a detailed itemized of what I needed including nuts and bolts. Can’t say enough about their help and EXCELLENT customer service. No hassle. No confusion. This is what I needed and all I had to do was order and pay. Items arrived on time. I would definitely recommend dealing with this business and it wi be my “go to site” for vehicle parts in the future. Thanks.

    Review of , following an experience of by DERM C.

  • 5 / 5
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    Fast service,great quality and pricing

    Review of , following an experience of by DONNA O.

  • 5 / 5
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    Good produc and fast shipping

    Review of , following an experience of by ROBERT B.

  • 5 / 5
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    Ordering from capital auto parts was quick and simple. I was hesitant to order at first as it was all the way across Canada. I received my part in under a week and that was from Ottawa to Airdrie Alberta. The part arrived at my door packaged properly and secured. I wouldn’t hesitate to order from them again. Thx

    Review of , following an experience of by DANIEL A.

  • 5 / 5
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    Excellent again...I will be shopping here a LOT

    Review of , following an experience of by PRISCILLA D. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Do not french, you are in Canada where français and english are the official languages.

    Review of , following an experience of by FRANCOIS C.

  • 5 / 5
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    Brian has bent over backwards to assist me....I've got tire establishments right outside my door that can't seem to help me....Thanks again Brian

    Review of , following an experience of by KEVIN P.

  • 5 / 5
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    Fast delivery. Delivered right to the door! Great job. THANKS

    Review of , following an experience of by MARK M.

  • 5 / 5
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    Bought a exhaust manifold with catalytic converter integrated for Toyota. Good price, good product, arrived quite fast.

    Review of , following an experience of by LUAN B.

  • 5 / 5
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    everything went well

    Review of , following an experience of by SHANE L.

  • 5 / 5
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    Great price on tires I purchased. Quick delivery.

    Review of , following an experience of by ALVIN C.

  • 5 / 5
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    Très bon prix, un mois pour recevoir la commande mes je m’y attendais.

    Review of , following an experience of by MARC S.

  • 5 / 5
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    You are awesome to deal with and I will again thank you guys

    Review of , following an experience of by EARL M.

  • 5 / 5
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    Outstanding parts , Fantastic people ,better pricing than any other auto parts store !!!! Brian is the BEST !

    Review of , following an experience of by RANDY M.

  • 5 / 5
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    It was my first time purchasing tires from Capitol Auto Parts. Great price and it was easy purchasing them on line. Fast delivery. I will definitely purchase fro. Capital again.

    Review of , following an experience of by JOHN N.

  • 5 / 5
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    Excellent service fast shipping and amazing personal.

    Review of , following an experience of by ELIO P.

  • 5 / 5
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    Parts were in stock and great quality!!

    Review of , following an experience of by MIKE D.

  • 5 / 5
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    Had parts in stock and price was very good

    Review of , following an experience of by MIKE D.

  • 4 / 5
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    Great site, clear and clean. Appreciate the offset being listed, other sites don’t until you click, wasted time. Price of my rims was great (though on sale), tires great price. Delivery was prompt. What kept from a 5 star was wrong lug nuts were delivered, emailed, got response, new ones were to be delivered. Got 2 invoices; one with a charge and one without one. Emailed for clarification and if they want the wrong ones back are they sending me a shipping code? Haven’t heard back in 2 days. That small hiccup will not prevent me from buying or recommending again. Thanks Julien and Capital

    Review of , following an experience of by ALVES D.

  • 5 / 5
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    Fast and reliable, be satisfied

    Review of , following an experience of by MATT D.

  • 5 / 5
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    Knowledgeable and friendly staff.Very prompt and efficient service.Order was put together and shipped with 24 hours.Parts were good quality and correct for my vehicle.Very happy with my service,and would recommend this company for all your automotive needs.

    Review of , following an experience of by BERTRAM D.

  • 5 / 5
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    Ordered new Vors gold shoes with Maxxis tires for my bmw e30 and while fitment could not be verified and the shipment was delayed all to no fault of their own, Capital responded to my inquiries and kept me informed along the way. Great service, prices and selection within Canada. Just had them mounted and they look amazing! Thanks again!!

    Review of , following an experience of by JAN B.

  • 4 / 5
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    Everything good so far, I haven't installed the module yet as it's too cold here, hopefully it works well. Shipping was slower than I would have liked and was with a company I never heard of before. They never delivered to my home even though Amazon, ups etc. come here all the time! I had to drive to their place to get the piece, bit of a hassle. Aside from that I've bought from Capital before and will continue to do so in the future.

    Review of , following an experience of by BRIAN B.

  • 5 / 5
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    NAVIGATION, DELIVERY AND CUSTOMER SERVICE WAS GREAT

    Review of , following an experience of by LEROY M.

  • 5 / 5
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    I needed one snow tire. Couldn’t find it anywhere. I went online and you showed one unavailable . I call and spoke with Danny I think, he found me one tire. It was shipped the next day and I was able to drive my car. Your customer service is exceptional! Thank you

    Review of , following an experience of by JOSEPH P.

  • 5 / 5
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    very Good.

    Review of , following an experience of by KIM O.

  • 5 / 5
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    Timely responses and helpful on the phone and email

    Review of , following an experience of by PETER C.

  • 5 / 5
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    all good would have likes the wheel nuts that take a special socket to mount instead of the standard ones that you sent don't think any one still uses the old standard look . .

    Review of , following an experience of by LYLE G.

  • 5 / 5
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    Fast delivery and smooth transaction. Part fit perfect. Thanks

    Review of , following an experience of by ROBERT C.

  • 4 / 5
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    Great service, but had to follow up on delivery.

    Review of , following an experience of by EGAN A.

  • 5 / 5
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    Tires were on time, perfect specs. CSR Danny, excellent CSR...

    Review of , following an experience of by CORBIN D. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Cheapest price on the wheel I needed, free shipping, and it was at my door 2 business days after it shipped. Great service.

    Review of , following an experience of by MATHEW F.

  • 5 / 5
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    Fast and professional service. Thank you!

    Review of , following an experience of by INES D. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Great online service

    Review of , following an experience of by RUSS A.

  • 5 / 5
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    Fast to get it.

    Review of , following an experience of by PATRICK B.

  • 5 / 5
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    I ordered 4 wheel rims around lunch time and scheduled the local Ottawa delivery for 3-4pm. They called to let me know it would be delayed to 4:30-5pm and I received it as scheduled outside my door. No issue with the tiny delay as it's already quite speedy! Thank you.

    Review of , following an experience of by IAN M.

  • 5 / 5
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    Great customer service. I bought rims and took them to Costco for install. However the Costco technician told me they didn’t fit . I contacted capital auto parts both through phone and email and they were extremely helpful. Despite the busy holidays season I was kept up to date on the returns process. Last week shipping came directly to my home and picked the rims up and took care of the process. So far I’m very satisfied with the service and I would highly recommend anyone who needs auto parts to check them out. 10/10

    Review of , following an experience of by CHENG L.

  • 5 / 5
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    Everything went great with this order. Communication was fast and very pleasant. The bulky item was shipped quickly and arrived with no problems and the product is exactly what I was hoping for. I could ask for nothing more!

    Review of , following an experience of by THOMAS H.

  • 5 / 5
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    Great Service. Great delivery time, and great pricing. Loved the variety of wheels to choose from,and I must say you have great inventory. Had trouble with an on line order but I called and a very friendly person staightened everything out.

    Review of , following an experience of by SUSAN P.

  • 5 / 5
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    Ordered for tires. Within a couple days they were at my doorstep. Will order again, great service!

    Review of , following an experience of by BRANDON E.

  • 5 / 5
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    Awesome service! Very helpful. Fast to respond. Fast to act. I will use these guys again…over and over! 10/10.

    Review of , following an experience of by COLE M.

  • 5 / 5
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    Quick delivery, even had some help over the phone to make sure my order would work with my car.

    Review of , following an experience of by RAY D.

  • 5 / 5
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    The online purchase was flawless. Fast service and excellent customer cervice. I highly recommend Captial Auto Parts.

    Review of , following an experience of by MYLES M.

  • 3 / 5
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    Order processing is slow compared to my other online purchase experience. Took 3 working days for my order (tire) to get shipped from warehouse. Picked up by courier the following day and now after 6 working days it is still "In Transit" to Ontario. I just hope my order has not been lost.

    Review of , following an experience of by SAMUEL A.

  • 5 / 5
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    Excellent service !!!!!!!!!!! THANK YOU .

    Review of , following an experience of by CALISTA M. *

    *Pseudonymized data at the request of the author

  • 2 / 5
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    When a company says the goods are ready to ship but it takes them a week to get them out the building thats not good...

    Review of , following an experience of by EDWARD A.

  • 5 / 5
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    Good selection, found the perfect winter rims for our new car.

    Review of , following an experience of by FILIPE A.

  • 5 / 5
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    After shopping on different sites for auto parts, I stumble on your site and there was a number that I could call, since I had difficulties ordering for my truck. I was new to buy for my truck, since I just bought it. A rep answered, and Brian was his name, he took the time to explain and look for specific parts that I needed. Got the right parts and delivered quickly. I didn't installed them yet, but I feel very confident it will fit like a glove. Thanks

    Review of , following an experience of by RAYMOND R.

  • 5 / 5
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    Easy to order and delivery was quick

    Review of , following an experience of by LUCIANO A.

  • 5 / 5
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    Have great service at competitive price.

    Review of , following an experience of by BRIAN S.

  • 5 / 5
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    Very happy with the super fast turn-around on my order

    Review of , following an experience of by STEVE G.

  • 5 / 5
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    We searched forever trying to find right rims aka wheels; we finally found them at Capital online. How wonderful to have a follow up phone call, as well have them arrive in days .. yup 5 stars

    Review of , following an experience of by CHERYL C.

  • 5 / 5
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    good service

    Review of , following an experience of by RANDY G.

  • 5 / 5
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    The Rims I ordered were protected so well in the packaging it was basically impossible to damage if shipped properly! My items came to my front door in less than a week. Price was reasonable hence why I bought them from this site!

    Review of , following an experience of by TOM R.

  • 5 / 5
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    Well organized platform and eas of search.

    Review of , following an experience of by SEBASTIEN D.

  • 5 / 5
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    Knowledgeable, great service, friendly and very quick delivery. Would highly recommend.

    Review of , following an experience of by DEBBIE H.

  • 5 / 5
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    My fuel pump was delivered on time, and now my van is back on the road. Excellent customer service was provided when I needed information regarding my order.

    Review of , following an experience of by JOHN D.

  • 5 / 5
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    Their prices equal or beat the competition. Where they shine is fast delivery. My go to for auto parts. Thanks!

    Review of , following an experience of by MARC A.

  • 5 / 5
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    priced well. timely delivery

    Review of , following an experience of by MARK C.

  • 5 / 5
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    Excellent service, helpful staff and good price.

    Review of , following an experience of by STEPHANE G.

  • 4 / 5
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    Nice price and good service I purchased 2024 oct but tire manufacture date are 2623 1year and 7 months old. Why I give 4 stars other than that I give to 5 stars

    Review of , following an experience of by HAWON L.

    Answer by capitalautoparts.ca
    Flag

    Thanks for providing feedback about your experience with us. We received a notification that you were a little disappointed about the DOT Date. I wanted to share extra clarification on the DOT Dates. 2623 means the 26th week of 2023. When the tires are warehouses in temperature-controlled warehouses away from direct sunlight, as per Michelin 7 years outside = 1 year in a warehouse. Furthermore, since these tires are manufactured in Korea and more of a newer size they mix containers and it is near impossible for us to receive tires for almost 4 months after production. Anything for this size with a DOT Date of within a year is considered to be excellent. The age of these tires is 1 year and 4 months.

  • 5 / 5
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    Under 700 for 4 new tires and shipped same week! Awesome guys

    Review of , following an experience of by BRANDON E.

  • 5 / 5
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    En plus du bon service ils parlent francais!

    Review of , following an experience of by PIERRE B.

  • 5 / 5
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    First rate friendly service by knowledgeable people.

    Review of , following an experience of by JOHN R M.

  • 5 / 5
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    Capital had the best price I could find for the specially wheels I was looking for. Communication was good and the delivery timeframe wasnt too bad...they actually showed up earlier than predicted. Overall, quite happy with the experience.

    Review of , following an experience of by ROBERT B.

  • 5 / 5
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    They were helpful and worked to make my order happen.

    Review of , following an experience of by BRUCE G.

  • 5 / 5
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    great pricing, and responsive to all communications. Will be a repeat customer.

    Review of , following an experience of by BRUCE H.

  • 5 / 5
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    This time when I ordered you guys were right on the nose. It was quicker this time. Great job

    Review of , following an experience of by CINDY N.

  • 5 / 5
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    Everytime I call them I am grateful for their research and comments about the parts I am looking for. Their prices are fair and they are all courteous.

    Review of , following an experience of by CLAUDE A.

  • 5 / 5
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    Everything went well, got the right part fair price, delivered on time

    Review of , following an experience of by TROY A.

  • 5 / 5
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    Extremely fast shipping. I will buy from them for sure!

    Review of , following an experience of by GUILLAUME B.

  • 5 / 5
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    5 stars Excellent prices and very fast and free delivery

    Review of , following an experience of by MARC P.

  • 5 / 5
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    Service rapide et très professionnel! J'avais des questions concernant la livraison en cours, et j'ai reçu une réponse très rapide de leur part. Encore merci!

    Review of , following an experience of by ALEXANDRE L.

  • 5 / 5
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    Service très rapide et très satisfaite

    Review of , following an experience of by KARINE T.

  • 5 / 5
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    Great follow up from the seller to ensure rim does fit on selected car. The set arrives within 2 business days, very good service.

    Review of , following an experience of by BENOIT P.

  • 5 / 5
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    Great deal, exceptional customer service, email me if there was any changes right away. I always knew where my package was.

    Review of , following an experience of by RJ J.

  • 5 / 5
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    Excellent very fast shipping , chose these guys cause i first went to partsavator ( avoid with all costs ) they listed the Y pipe at 918.00 plus tax then after ordering and paying next day they cancelled my order and after checking they upped the price to bit under 1200 plus tax so i decided to go with these guys for my same part paid 50 bucks more but well well worth it got it in 4 days no messing around AVOID PARTSAVATOR

    Review of , following an experience of by GH G.

  • 5 / 5
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    Top quality parts and very fast delivery

    Review of , following an experience of by DOUGLAS L.

  • 4 / 5
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    Online price did not match the invoice

    Review of , following an experience of by JOSEPH J.

  • 5 / 5
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    excellent service and fast shipping

    Review of , following an experience of by BRUCE W.

  • 5 / 5
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    Fast service, great prices, friendly agents.

    Review of , following an experience of by LEWIS H.

  • 5 / 5
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    Fast shipping, great customer service. Tires are great , good prices and free shipping. Winter tires are great looking, will work good for winter. Will definitely order from here again

    Review of , following an experience of by MARLA H.

  • 5 / 5
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    Quick, great price, delivered on time. Can't ask for better service.

    Review of , following an experience of by FRANÇOIS C.

  • 3 / 5
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    Part was in stock - Pricing was right - Delivery was horrible

    Review of , following an experience of by DOUGLAS F.

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