Customer reviews for Capital Auto Parts

Customer reviews

• 5 / 5

  

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  I was having trouble tracking my order, they came through and we’re on it with a delivery date response was quick as as well as delivery thanks

  Review of 9/18/25, following an experience of 9/18/25 by RICHARD G.

• 5 / 5

  

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  Capital Auto seems to be well organized and they ARE efficient. I received my tires quickly and though I've yet to have them installed, they look great. I'm pleased.

  Review of 9/18/25, following an experience of 9/17/25 by ANDY B.

• 5 / 5

  

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  Quick and easy, product as described and delivered in no time at all. Will defiantly be buying from this place again.

  Review of 9/18/25, following an experience of 9/17/25 by CRAIG S.

• 5 / 5

  

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  We had great difficulty finding this part anywhere. Patient. Helpful. Fast delivery. Accurate.

  Review of 9/18/25, following an experience of 9/18/25 by SUSAN S.

• 5 / 5

  

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  Excellent service!! Super fast responses in the the online chat. Ordered at 10 am and ready for pickup at Ottawa location by 1 pm. Wonderful! This is my new tire store from now on!!!

  Review of 9/18/25, following an experience of 9/17/25 by CHRISTIAN D.

• 5 / 5

  

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  Great service. Will use again.

  Review of 9/13/25, following an experience of 9/12/25 by MATTHEW P.

• 5 / 5

  

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  Ordered some tires from them and it went smoothly. Would order with them again

  Review of 9/13/25, following an experience of 9/12/25 by BROCK A.

• 5 / 5

  

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  Je recommande Capital Auto Parts j’ai eu un très bon service. Un gros merci à Brian Barber et son équipe,

  Review of 9/11/25, following an experience of 9/10/25 by SIMON T.

• 5 / 5

  

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  Great service and customer care, the guys reached out and messaged about my order to clarify things. You don’t get that at every place.

  Review of 9/10/25, following an experience of 9/9/25 by CHRIS G.

• 5 / 5

  

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  Fast shipping, good price!

  Review of 9/10/25, following an experience of 9/9/25 by CHRIS B.

• 5 / 5

  

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  Price was Awsome delivery was great the wear on tires is to be decided based on mileage and performance

  Review of 9/5/25, following an experience of 9/4/25 by KARL C.

• 5 / 5

  

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  fast and reliable service

  Review of 9/5/25, following an experience of 9/4/25 by CHADI B.

• 5 / 5

  

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  Excellent service. After another place left me hanging for 2 weeks, a week and a half later I had ny tires at my door that no one else could find including my parts department

  Review of 9/4/25, following an experience of 9/3/25 by JAMES L.

• 5 / 5

  

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  The best price, fast and free shipping.

  Review of 9/2/25, following an experience of 9/2/25 by IGOR B.

• 5 / 5

  

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  I had a great experience buying my tires with Capital. I even called them to confirm everything was good to go and the were there to help me with friendly service. Delivery was on time and tired of great quality with a great price.

  Review of 8/21/25, following an experience of 8/20/25 by STEPHAN M.

• 5 / 5

  

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  Site was easy to navigate, though I went to the webpage I needed directly from google search. I ordered a WIX 33617 fuel/water separator for my 1989 F250 7.3L IDI diesel. No product image was provided, but the specifications were good enough to ensure I was buying the right product. At time of writing I have not installed the part on the truck, but what was received was what I ordered/intended to order. Took three days for the order to be shipped after purchase, and then shipping went smoothly where I received it 5 days after the shipping notification.

  Review of 8/21/25, following an experience of 8/20/25 by SHAKIB A.

• 5 / 5

  

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  Très bon conseils et service

  Review of 8/15/25, following an experience of 8/14/25 by SAMANTHA D.

• 5 / 5

  

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  Awesome and fast service. Will deal with you again

  Review of 8/13/25, following an experience of 8/12/25 by ANDRE B.

• 5 / 5

  

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  All good!

  Review of 8/13/25, following an experience of 8/12/25 by MARTIN W.

• 5 / 5

  

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  Second tim I order parts from you and Im very happy , shipping is very fast Im always suprise to see my order at my door. The prices are the best and the quality is top , will order from you again in the future,

  Review of 8/9/25, following an experience of 8/8/25 by JIMMY G.

• 5 / 5

  

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  Found some very rare tires for me. Great communication throughout the process. Highly recommend!

  Review of 8/9/25, following an experience of 8/8/25 by JACK T.

• 5 / 5

  

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  Very good service and delivery with them and I would certainly recommend them and buy from them again

  Review of 8/7/25, following an experience of 8/6/25 by MARQUIS C.

• 5 / 5

  

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  They shipped fast and communication is topnotch! I would buy from them again!

  Review of 8/5/25, following an experience of 8/4/25 by TATE S. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Great experience from ordering on their website and fast delivery with a great price , will be using them in the future. highly recommended

  Review of 8/3/25, following an experience of 8/2/25 by DAVE H.

• 5 / 5

  

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  good service

  Review of 8/2/25, following an experience of 8/1/25 by DIANE L.

• 5 / 5

  

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  Everything was accurate and well laid out. I found the tires I needed and my purchase was complete in record time.

  Review of 8/1/25, following an experience of 7/31/25 by RICK H.

• 5 / 5

  

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  Good products great prices and fast free shipping. Love this company!!

  Review of 8/1/25, following an experience of 7/31/25 by DEZ O.

• 5 / 5

  

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  Very pleased with my new wheels from Capital.Great pricing and delivery was satisfactory given I was located on the West Coast of Canada.Communication was very good throughout.Would definitely consider making future purchases from this company.

  Review of 7/29/25, following an experience of 7/28/25 by PAUL S.

• 5 / 5

  

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  Very good to deal with and quick to fix a problem

  Review of 7/28/25, following an experience of 7/27/25 by BRUCE M.

• 5 / 5

  

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  Easy to order, delivered in two days!

  Review of 7/25/25, following an experience of 7/24/25 by CATHY C.

• 5 / 5

  

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  It was easy to navigate, found my tires. Great price, we'll buy again.

  Review of 7/24/25, following an experience of 7/23/25 by HECTOR G.

• 5 / 5

  

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  fast delivery

  Review of 7/23/25, following an experience of 7/22/25 by MARIO D.

• 5 / 5

  

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  On Time. On target. Recommended Capital Auto parts to my brother.who is looking for tires for his car. RL

  Review of 7/23/25, following an experience of 7/22/25 by REG L.

• 5 / 5

  

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  Great friendly service, was very helpful. Had a problem with the delivery service Danny and his Sales Manager got the problem solved. They said that my package would be here that day and it was If it wouldn't of been for them. Capital Auto Parts is great.

  Review of 7/19/25, following an experience of 7/18/25 by JOAN M.

• 5 / 5

  

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  Awesome customer service and timely for delivery.

  Review of 7/18/25, following an experience of 7/17/25 by KEN M.

• 1 / 5

  

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  I ordered tires that it states they have them in stock took my money and then switched them to a different size somehow and when I sent a note stating that was not the size I ordered I did manage to stop that from shipping but I didn't get my money back and they still have it on there website , advertised that the tires I want are still available as of July 10/2025. I have never seen such a scam as take your money for something they don't have and say I'm not getting my money back. TDot Performance is an honourable business that doesn't keep ppl money if they don't have the stock when ordering online

  Review of 7/18/25, following an experience of 7/10/25 by KEVIN A.

• 5 / 5

  

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  Part shipped quickly. As ordered.

  Review of 7/18/25, following an experience of 7/14/25 by LARRY S.

• 5 / 5

  

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  Recently ordered parts and received prompt and knowledgeable service. Will go back for other products in the future.

  Review of 7/18/25, following an experience of 7/16/25 by JOHN S.

• 5 / 5

  

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  Ordered for the first time and my parts arrived quickly. Good prices. I had a question and it was answered quickly. I’ll buy my parts from Capital again.

  Review of 7/18/25, following an experience of 7/11/25 by RODNEY L.

• 5 / 5

  

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  Excellent customer service price and delivery give stars all round!!!

  Review of 7/18/25, following an experience of 7/17/25 by NADA L.

• 5 / 5

  

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  Great customer support, part delivered in a timely manor. Box didnt arrive in the greatest shape but thats not Capital Auto Parts fault. Part appears okay in package.

  Review of 7/18/25, following an experience of 7/16/25 by JACK G.

• 5 / 5

  

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  Great prices fast shipping quality parts.

  Review of 7/18/25, following an experience of 7/15/25 by DEZ O.

• 5 / 5

  

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  Great service, speedy shipping!

  Review of 7/10/25, following an experience of 7/9/25 by BANE D.

• 4 / 5

  

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  I received the part that I ordered but have not installed it yet. The customer service I received was prompt and polite. I would have preferred to have the extra shipping cost calculated at the time of purchase. The shipping company started good but quickly fell apart. The tracking did not work at all. Fortunately one of the shipping company's best employees, Lori Ann, knew exactly how to do her job and saved the day. Koodos to her. All is well that ends well. I would still recommend Capital Auto Parts. I gave only 4 stars due to the shipping issues. All ended well to date.

  Review of 7/9/25, following an experience of 7/8/25 by ALBERT N.

• 5 / 5

  

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  An awesome crew to deal with. They were there to answer all my questions promptly. Shipped out and received in a timely manner. I wouldn't hesitate to order from these guys. 5 stars!!

  Review of 7/8/25, following an experience of 7/7/25 by GLENN S.

• 4 / 5

  

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  All good!

  Review of 7/8/25, following an experience of 7/7/25 by BARRY J.

• 5 / 5

  

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  Very reliable to get your order as soon as possible and customer service was so polite. From being way up Northern Quebec I need my tires either the same day or next morning for pick-up, other places were giving me delivery dates in 2-3days. I would definitely consider them for my next set.

  Review of 7/3/25, following an experience of 7/2/25 by NATALIE L.

• 5 / 5

  

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  Good deal, fast shipping. Thanks you.

  Review of 7/2/25, following an experience of 7/1/25 by SYLVAIN S.

• 5 / 5

  

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  Good service and excellent attention..100% recommended

  Review of 7/1/25, following an experience of 6/30/25 by FERNANDO S.

• 5 / 5

  

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  Accurate parts, quick delivery and good pricing.

  Review of 7/1/25, following an experience of 6/30/25 by BRUCE H.

• 5 / 5

  

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  Amazing service, got a part shipped to kitchner. They were very helpful & had a good understanding of the product

  Review of 6/28/25, following an experience of 6/27/25 by ADITYA G.

• 5 / 5

  

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  Very helpful knowledgeable ppl who took my call and recommended what wheels I needed they arrived 2days later shining like a new dime. Bought them for winter wheels to put my winter deeps on and may just buy a set for th ex summer too

  Review of 6/26/25, following an experience of 6/25/25 by DAN R.

• 4 / 5

  

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  I am very happy with the product I received from Capital. It was exactly what I’ve been looking for! My shipment, however, experienced severe delays due to issues with the manufacture. Because of that, the shipment took several weeks longer to arrive. Where Capital shone was in their customer service throughout the shipping delays. I always felt heard and cared for, never passed over or forgotten. Capital stepped up to the plate and did what they could to make it right. Listen, not every purchase or shipment goes exactly to plan, that’s ok, the thing that sets one company over another is how they respond when things don’t go to plan. Capital rose to the occasion and resolved the issue very well. You can purchase these products almost anywhere…choose to make a purchase with a company that will treat you like a person when things don’t go to plan…choose Capital.

  Review of 6/26/25, following an experience of 6/24/25 by JAMIE N.

• 5 / 5

  

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  Service rapide et pièces de qualités à bon prix

  Review of 6/22/25, following an experience of 6/21/25 by DIANE A.

• 5 / 5

  

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  Ordered a set of tire for my summer car, sizes that arent common, and they had the best price in all Canada. Dealt with Brian who gave me an awesome service, couldnt ask for more! I will definitely do business again with Capital Auto Parts!

  Review of 6/20/25, following an experience of 6/19/25 by FREDRICK S.

• 5 / 5

  

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  A++++++++++++++++++ fast

  Review of 6/20/25, following an experience of 6/12/25 by CALE S.

• 5 / 5

  

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  Staff at capital auto parts are always very helpful and Brian always has the best interest in mind when it comes to helping you…he goes the extra mile to make sure you get the proper set of rims and tires without any hassle, I have bought 3 set of tires and 2 set of rims from them already and will keep buying from them…definitely recommend them if you are in the market for rims or tires

  Review of 6/20/25, following an experience of 6/15/25 by GERALD T.

• 5 / 5

  

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  Easy website to navigate accurate. Good communication shipped fast all around good shopping. Experience..

  Review of 6/12/25, following an experience of 6/11/25 by MICHAEL A.

• 5 / 5

  

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  Highly recommend this company. Great communication and fast, friendly service that I haven’t seen in so long. I will definitely buy from them again!

  Review of 6/11/25, following an experience of 6/10/25 by JOANNE H.

• 5 / 5

  

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  Good price and the shipping is quickly

  Review of 6/11/25, following an experience of 6/10/25 by JEAN-FRANCOIS L.

• 5 / 5

  

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  quick response to my questions and fast delivery, I recommend

  Review of 6/5/25, following an experience of 6/4/25 by DAVID L.

• 5 / 5

  

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  Great Price, quick shipment, and very helpful! I could not ask for more.....

  Review of 6/4/25, following an experience of 6/3/25 by MIKE S.

• 5 / 5

  

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  Fastest shipment since I started shopping online, Excellent costumer service,highly recommended..Thank you again.

  Review of 6/3/25, following an experience of 6/2/25 by ALEX D.

• 5 / 5

  

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  Capital provided excellent and friendly service. I received my rims fast and on time. They look amazing on my 2011 Jeep Grand Cherokee, better than I expected. Highly recommend Capital.

  Review of 5/29/25, following an experience of 5/28/25 by JOHN S.

• 5 / 5

  

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  Great service. I have received my fuel wheel just waiting on my bf Goodrich ko2 tire

  Review of 5/29/25, following an experience of 5/28/25 by LEE G.

• 5 / 5

  

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  Brian at Capital Auto was great to deal with.!!! I had questions before I placed my order and he assisted me with them and after I placed my order he was in contact regarding delivery. Highly recommend shopping at Capital Auto

  Review of 5/25/25, following an experience of 5/24/25 by CRAIG A.

• 5 / 5

  

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  Transaction was easy, companies contact information was helpful

  Review of 5/24/25, following an experience of 5/23/25 by GREG L.

• 5 / 5

  

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  Bought tires online & price was very reasonable. Shipped from Ontario to B.C. In a timely manner. No problems, correct items were delivered. Thanx

  Review of 5/23/25, following an experience of 5/22/25 by KEVIN P.

• 5 / 5

  

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  Best prices and fast delivery. Absolutely love my new Ridler wheels!

  Review of 5/21/25, following an experience of 5/20/25 by KEITH M.

• 5 / 5

  

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  Excellent service. Brian the owner was very great to work with very knowledgeable and polite. Would recommend for your tire and wheel needs.

  Review of 5/20/25, following an experience of 5/19/25 by GREG S.

• 5 / 5

  

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  Ordered my 2 Carlisle HD tires. Great price and fast delivery. Would highly recommend. Thanks

  Review of 5/20/25, following an experience of 5/19/25 by DARREN S.

• 5 / 5

  

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  Customer service...

  Review of 5/19/25, following an experience of 5/18/25 by DARRYL P.

• 5 / 5

  

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  Thanks to Brian Barber, l found the ideal rims for my car. He was patient, respectful and professional !

  Review of 5/17/25, following an experience of 5/16/25 by NICK S.

• 5 / 5

  

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  Dealing with Capital Autoparts was a smooth easy process. Will use them again for sure.

  Review of 5/16/25, following an experience of 5/15/25 by GREG L.

• 5 / 5

  

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  Great service, they reached out when they noticed an inconsistency with what I ordered for my car, ensured it was all cleared up before shipping would absolutely buy again

  Review of 5/15/25, following an experience of 5/14/25 by MIKE M.

• 5 / 5

  

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  the service was top notch and tracking my shipment was seamless.

  Review of 5/15/25, following an experience of 5/14/25 by JANE W.

• 5 / 5

  

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  Parts I needed were in stock and shipping was very quick. The parts I ordered were recieved in excellent condition as described. Pricing was very good.

  Review of 5/15/25, following an experience of 5/14/25 by LAVERNE L.

• 5 / 5

  

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  The best customer service!

  Review of 5/15/25, following an experience of 5/14/25 by STÉFANIE M.

• 5 / 5

  

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  Great tires great price had them in 2 days and I will be doing all my tire shopping with capital I recommend to anyone 👍 😀

  Review of 5/13/25, following an experience of 5/12/25 by JESSICA L.

• 5 / 5

  

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  Great service ,thanks

  Review of 5/13/25, following an experience of 5/12/25 by GUIL F.

• 5 / 5

  

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  Customer service exceeded what I expected.

  Review of 5/11/25, following an experience of 5/11/25 by DAVID F.

• 5 / 5

  

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  Got my order is less than the specified time.

  Review of 5/10/25, following an experience of 5/9/25 by JAMES L.

• 5 / 5

  

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  Prix compétitif, conseillers gentils et efficaces, livraison très rapide. Merci!

  Review of 5/9/25, following an experience of 5/8/25 by JEAN PHILIPPE T.

• 5 / 5

  

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  Great pricing and delivered when promised.

  Review of 5/7/25, following an experience of 5/6/25 by CHARLES A.

• 5 / 5

  

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  I am very happy with the service. They had what I was looking for at a fair price. I will definitely be doing more shopping with capitalautoparts!!

  Review of 5/6/25, following an experience of 5/5/25 by JAKE H.

• 5 / 5

  

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  Had a great experience with Capital Auto Parts, super friendly service and fast delivery on the part I needed at a really great price. I will definitely be using them again in the future.

  Review of 5/6/25, following an experience of 5/5/25 by UPASNA C.

• 5 / 5

  

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  Tires were as expected and delivery was quite fast. Saved about $25 a tire on trailer tires, over the Canadian tire price for the exact same tire. The other nice part, the tires were delivered to the house, the nearest CTC for me is about 20 minutes drive each way.

  Review of 5/4/25, following an experience of 5/3/25 by GEORGE M.

• 5 / 5

  

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  Excellent customer services. I recommend.

  Review of 5/4/25, following an experience of 5/3/25 by PATRICK A.

• 4 / 5

  

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  Delivered what I expected. Just a couple days late. Customer service was responsive and helpful. Will buy again

  Review of 5/3/25, following an experience of 5/2/25 by DAN D.

• 5 / 5

  

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  Fast shipping, very nice Wheels! Very happy! Thank’s

  Review of 5/2/25, following an experience of 5/1/25 by MICHEL P.

• 5 / 5

  

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  Great service

  Review of 5/2/25, following an experience of 5/1/25 by JEAN A.

• 5 / 5

  

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  Excellent service, perfect fit on wheels for my vehicle, received wheels and tires within 5 days of placing order in Calgary. Quick, prompt and professional service.

  Review of 5/1/25, following an experience of 4/30/25 by BERTRAM D.

• 3 / 5

  

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  Capital’s shipper is not up to the task! Like they’re out of 1995, they are not available evenings and weekends, their shipping status reports are simply icons without data (cartoons), they reported ‘DELIVERED’ 5 hours before the package was delivered. Capital deserves a better shipper, in fact, they cannot compete with NAPA, PartsAvatar and others without a change.

  Review of 5/1/25, following an experience of 4/30/25 by DAVID L.

• 5 / 5

  

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  Very good prices and quick service.

  Review of 4/27/25, following an experience of 4/26/25 by MIKE D.

• 4 / 5

  

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  Would have been 5 star except for GLS delivery. They could have done better. I still recommend. Staff and service was very good.

  Review of 4/26/25, following an experience of 4/25/25 by TAUREAN C. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Bon service et plutôt rapide merci et pas trop cher !

  Review of 4/25/25, following an experience of 4/24/25 by LUKAS L.

• 5 / 5

  

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  The parts came and fit as they were suppose to it was great not to have not to have to reorder them

  Review of 4/25/25, following an experience of 4/24/25 by OLIVE C.

• 5 / 5

  

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  Bon service rapide et pas trop cher bien livré en bon état

  Review of 4/25/25, following an experience of 4/24/25 by LUKAS L.

• 5 / 5

  

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  Great service. Answered all my questions via email with a very quick response.

  Review of 4/25/25, following an experience of 4/24/25 by DAVID W.

• 5 / 5

  

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  Amazing company! Proactive Super Fast Shipping! Thanks guys! AAA+++

  Review of 4/25/25, following an experience of 4/24/25 by DANIEL S.

• 5 / 5

  

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  Great service, fast and efficient.

  Review of 4/24/25, following an experience of 4/23/25 by TIM W.

• 5 / 5

  

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  The best.!! Capital Auto Parts is awesome !! Best pricing, fast shipping, great updates. Definitely will be back !!

  Review of 4/24/25, following an experience of 4/23/25 by MIKE G.

• 5 / 5

  

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  Website comprehensive and easy to navigate, concerns were quickly addressed, and order was shipped promptly. No regrets!

  Review of 4/23/25, following an experience of 4/22/25 by ED A.

• 5 / 5

  

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  Found these guys looking for a Canadian supplier for some hard to find parts. They answered the phone with a real person, answered a question and shipped immediately. A++++ thanks.

  Review of 4/22/25, following an experience of 4/21/25 by PAUL A.

• 5 / 5

  

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  Quick response at message and quick shipping all went smooth i recommend!

  Review of 4/22/25, following an experience of 4/21/25 by VINCENT H.

• 5 / 5

  

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  très bon produit je recomande cette entreprise

  Review of 4/21/25, following an experience of 4/20/25 by STEPHANE D.

• 5 / 5

  

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  Timing was great and part fit perfectly.

  Review of 4/20/25, following an experience of 4/19/25 by TOM A.

• 3 / 5

  

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  The parts were initially expected to arrive on April 16. Then estimated arrival was moved to April 17. Today is April 18 and the shipping tracker stopped listing an expected date of arrival. Might be good to use locally in Ontario but shipping to BC appears to be unreliable if you need a part on time.

  Review of 4/19/25, following an experience of 4/18/25 by JENS D.

• 5 / 5

  

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  Good Price and Quick delivery

  Review of 4/17/25, following an experience of 4/16/25 by DOMINIC D.

• 5 / 5

  

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  I ordered rare toyos and these guys went to bat and didn’t give up. They sent them to NB for me free of charge. Cheaper than others and the others were out of stock. 10 out of ten!!! Thx

  Review of 4/16/25, following an experience of 4/15/25 by DANNY B.

• 5 / 5

  

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  Sparkplugs for my truck were exactly what I was expecting and delivered fast and for free.

  Review of 4/16/25, following an experience of 4/15/25 by TOM F.

• 5 / 5

  

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  Great advice and helpful

  Review of 4/15/25, following an experience of 4/14/25 by GREG A.

Reviews displayed in chronological order