Reviews for Capital Auto Parts

Total: 431 reviews since 12/02/2021

4.8

Based on 270 reviews from the last 12 months

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Capital Auto Parts is praised for its excellent service, prompt shipping, and competitive pricing. Customers highlight great communication and the efficiency in order processing, making it a reliable choice for auto parts.

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  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
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icon sparkle Review Summary

Capital Auto Parts is praised for its excellent service, prompt shipping, and competitive pricing. Customers highlight great communication and the efficiency in order processing, making it a reliable choice for auto parts.

This summary is AI-Generated
  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
Thanks for your feedback!
Helpful?
Filters
  • 90%
  • 5%
  • 3%
  • 1%
  • 2%

  • Margaret S.

    Feb 15, 2026

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    Fast delivery!

  • Stan B.

    Feb 15, 2026

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    Great seller and delivery is trustworthy. Would rely on them for more purchases in the near future.

  • Yanick R.

    Feb 13, 2026

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    Im really satisfied with capital auto parts eric give me a great service all along and the beadlock are fantastic

  • Louis-Philippe P.

    Feb 7, 2026

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    Great seller very helpful and coordinated 👌

  • Gary C.

    Jan 23, 2026

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    Excellent service. My Item was shipped the same day. Customer service answered my question right away. The part fits and works excellent and the price was right I will be checking Capital Auto Parts the next time I need a part

  • Tony L.

    Jan 20, 2026

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    Capital auto parts used Canpar to try and deliver my merchandise. If you check reviews of Canpar in Kingston it shows satisfaction of 1.9 . Why would Capitol auto parts ever ever ever use them????

  • Dan D.

    Jan 5, 2026

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    I ordered the wrong tires and when I contacted them they helped me out with the mistake and the right tires were shipped. Thank you Eric for all the help. Great customer service. And the new tires are great.

  • Travis G.

    Dec 27, 2025

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    First time using the site, site was easy to navigate with wide selection of products at competitive price point with shipping included

  • Kam K.

    Dec 27, 2025

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    Really bad service. I've order tires which were "on stock" just to learn two days later they don't have it. After my question why it isn't available if it still "on stock" on the website they offered me different brand tires. I've accept that and next day I got black friday better price for those ones. I've sent email to sale person that I should get that lower price if I accept tires what shop wanted to sell not the one O originally ordered. I didn't get even any answer, of coirse. Those new tires weren't on stock again and shop waited to get it delivered and than sent it me. By the end of the day I finally get order (little different than I originally order) aftee two weeks. I do not recommend this sellee !!!

  • Jeanette G.

    Dec 20, 2025

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    We ordered wheels for our BMW and they came quickly, fit the car and look great. Capital auto parts was very efficient, no concerns and we liked that they followed up. I would highly recommend. We will definitely use them again in the future.

  • Tim W.

    Dec 20, 2025

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    Great service. I would highly recommend Capital Auto Parts. They quickly verified the parts I needed and shipped them promptly to my house. It's too bad the parts are made in China. I would happily pay a little more for Canadian made parts.

  • Justin J.

    Dec 20, 2025

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    Great company to deal with. Tried to buy tires for Black Friday but happened to be out of stock. Brian did his best to find alternate tires that were comparable and shipment came quick. Very pleased with the quality of tires and affordable as well.

  • Mike G.

    Dec 20, 2025

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    I have purchased a couple times now from Capital. They are absolutely fantastic to deal with. Easy to order website, and issues resolved quickly and fairly. I recommend them, and will continue to support Capital.

  • Chad C.

    Dec 20, 2025

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    14% off Sale price shown on the website was not reflected at checkout. Apparently the sale had "ended" even though the sales price was still shown. This was disappointing at checkout. Otherwise the product quality and shipping process was great.

  • Jeff C.

    Dec 20, 2025

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    Over two weeks to have them picked up to be shipped out and wouldnt let me cancel the order saying they were in transit even tho canpar has not picked them up yet and also charge me extra for shipping

  • Pierre D.

    Dec 16, 2025

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    Expérience with great service and very helpful. Thanks to the crew.

  • Matthew Y.

    Dec 16, 2025

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    Its been about a month since ordering and still have not received the wheels I ordered. They use canpar to ship which in my opinion is a vastly sub par courier. Tracking shows the wheels have been sitting in Winnipeg delayed by weather for a week. There is no weather to delay them so super frustrating as usual with canpar. Maybe if the wheels ever arrive I can update my review as to how they are...

  • Mari C.

    Dec 16, 2025

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    Capital Tire was very prompt in completing my order, and were very friendly and patient with me when I had concerns about shipping. I got my tires, shipped over 2 provinces, and delivered to my doorstep within a week.

  • Onkar K.

    Dec 16, 2025

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    The product arrived in excellent condition and fast delivery. Customer service was great.

  • Jeff C.

    Dec 16, 2025

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    Been two weeks and still waiting on my tires. Tracking number still says almost ready and i cannot seem to cancel my order.

Reviews displayed in chronological order

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About Capital Auto Parts

Capital Auto Parts

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