Customer reviews for Capital Auto Parts

Customer reviews

• 5 / 5

  

  Edit Flag

  Super prix et service de livraison impeccable 👌 je recommande à 💯% Merci!

  Review of 10/4/24, following an experience of 10/3/24 by MARTIN G.

• 4 / 5

  

  Edit Flag

  Hi better packing when shipping oil filters when I received my order the 3 boxes that the oil filters came in were broken due to lack of adequate packing materials.

  Review of 10/3/24, following an experience of 10/3/24 by MICHAEL S.

• 5 / 5

  

  Edit Flag

  They were honest and very respectful and fast and they talk to you when you have a question about something very good service

  Review of 9/28/24, following an experience of 9/24/24 by DUSTIN L.

• 1 / 5

  

  Edit Flag

  Désolé je parle pas anglais

  Review of 9/28/24, following an experience of 9/19/24 by BETTIE N. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

  Edit Flag

  all good right part a bit of a wait but ok

  Review of 9/25/24, following an experience of 9/18/24 by KEITH B.

• 5 / 5

  

  Edit Flag

  Awesome fast delivery of quality parts including Dorman products.

  Review of 9/25/24, following an experience of 9/18/24 by RUSSELL M.

• 2 / 5

  

  Edit Flag

  Prices were good. Shipping was fast. There was a hole in the exhaust they sent me...

  Review of 9/25/24, following an experience of 9/17/24 by BOBBY C.

• 5 / 5

  

  Edit Flag

  Excellent price and very fast shipping, It was danaged in shipping but I blame that on the shipping company. I fixed it before installation

  Review of 9/18/24, following an experience of 9/17/24 by BRYAN H.

• 4 / 5

  

  Edit Flag

  There was a problem with the original order, but was rectified with customer service to my satisfaction, well done!!! Thank you

  Review of 9/10/24, following an experience of 9/9/24 by MIRKO S.

• 5 / 5

  

  Edit Flag

  excellent service

  Review of 8/29/24, following an experience of 8/28/24 by GLENN S.

• 5 / 5

  

  Edit Flag

  Stephanie was awesome, great communication. Be patient in email response time, initially, next day responses were well received. Shipping took a little longer than expected but kind of expected due to distance, shipping was free but due to rural location had to pay a small amount. Was shipped a few days later. Had to call Canpar (shipping) as a day late, however they accommodated and made sure order was here before noon next day. Overall experience was excellent, 1st time purchaser, have confidence in recommending to car clubs and wouldn’t hesitate to do business with this company again. Now that we have an expectation of time frame from order to shipping to delivery we can purchase in confidence. Canpar tracking was provided, so could check daily. Two thumbs up guys !

  Review of 8/25/24, following an experience of 8/24/24 by BRENDA/JEREMY A.

• 5 / 5

  

  Edit Flag

  Quick and painless! Weld rims showed up 3 weeks before time estimate. Very happy!

  Review of 8/10/24, following an experience of 8/9/24 by KYLE W.

• 5 / 5

  

  Edit Flag

  Great communication and speedy delivery.

  Review of 8/10/24, following an experience of 8/9/24 by CHRIS P.

• 5 / 5

  

  Edit Flag

  These guys are efficient and fast I received my tires in 4 days of placing my order thanks . Pete 👍

  Review of 8/9/24, following an experience of 8/8/24 by PETER W.

• 5 / 5

  

  Edit Flag

  Great service.Quick reply to questions.

  Review of 8/9/24, following an experience of 8/8/24 by DAVID W.

• 5 / 5

  

  Edit Flag

  I wished to order some parts for my vehicle, so I called Capital Auto Parts with some fitment questions. I found the staff to be friendly, very knowledgeable and most pleasant to deal with. My order was delivered promptly and accurately. Capital's prices are also very fair. Very pleased with my purchase, thank you!

  Review of 8/9/24, following an experience of 8/8/24 by MICHAEL M.

• 4 / 5

  

  Edit Flag

  Satisfied

  Review of 8/8/24, following an experience of 8/7/24 by GASTON P.

• 3 / 5

  

  Edit Flag

  I ordered some rotors online. First communication was a confirmation on the following Monday. That was cool. Then I received an invoice but I already paid online. No indication product had shipped until I received an email from Canpar. As a Canadian I like to use Canadian companies when I can but my experience was no Rockauto experience. Work on the delivery process and I could give higher marks. My experience was a little confused but I did receive the product in a reasonable time.

  Review of 8/6/24, following an experience of 8/5/24 by JAMES M.

• 5 / 5

  

  Edit Flag

  The order arrived before than expected. I am satisfied.

  Review of 8/3/24, following an experience of 8/2/24 by JOSE N.

• 5 / 5

  

  Edit Flag

  Great service and products. Bryan was really awesome to deal with

  Review of 8/2/24, following an experience of 8/1/24 by RYAN M.

• 5 / 5

  

  Edit Flag

  My rear drivers side shock mount broke monday night. I got home and ordered two new mounts from Capitalautoparts.ca that same night. They were available for pickup around 10am the next day. Too easy.

  Review of 8/2/24, following an experience of 8/1/24 by ADAM H.

• 4 / 5

  

  Edit Flag

  products great, prices are good, shipping fair one tail pipe got bent in shipping... good thing I have heat to bend it back to right shape. thanks for the great service.

  Review of 7/26/24, following an experience of 7/25/24 by KEN L.

• 5 / 5

  

  Edit Flag

  awesome service

  Review of 7/24/24, following an experience of 7/23/24 by LEONARD B.

• 5 / 5

  

  Edit Flag

  I have a 2010 Mazda 3 that required a new AC condenser coil due to a leak in the OEM component. Ordered a replacement through Capital Auto Parts and received an email to confirm vehicle configuration for proper fitment. There was a slight glitch where I would receive another email request after verifying vehicle configuration, so I called and left a message. To my surprise, I was contacted by phone within a few minutes where they explained the email issue being experienced. They confirmed vehicle configuration right then and there and my order was shipped without delay. The new condenser arrived in about 2 days and I was extremely happy with the fit. No struggling at all and the AC technician pressure tested and recharged the system without any issues. AC in the vehicle performs like new and I’ll order from Capital Auto Parts again in the future. Thank you!

  Review of 7/20/24, following an experience of 7/18/24 by JASON C.

• 5 / 5

  

  Edit Flag

  Quick response. Shipped quickly. Part fit perfect.

  Review of 7/19/24, following an experience of 7/18/24 by MATT R.

• 5 / 5

  

  Edit Flag

  very good to deal with right parts

  Review of 7/12/24, following an experience of 7/11/24 by CLAUDE P.

• 5 / 5

  

  Edit Flag

  Ordered winter steel wheels, they came half way across the country in 48 hours.

  Review of 7/11/24, following an experience of 7/10/24 by DON M.

• 5 / 5

  

  Edit Flag

  great service tires look great but i'll know in about 5 years hopefully

  Review of 7/11/24, following an experience of 7/10/24 by DONALD T.

• 5 / 5

  

  Edit Flag

  Exceptional customer service and great prices. Had a question about my order, emailed them and got a response within a hour. Also the shipping was super fast. Placed an order on Sunday afternoon, had tracking numbers Tuesday morning and received everything by Friday morning.

  Review of 7/5/24, following an experience of 7/4/24 by NELSON D.

• 5 / 5

  

  Edit Flag

  Fast reply on my email. Great customer service, Fast delivery. Everything goes perfectly well. I certainly order other items with them.

  Review of 7/4/24, following an experience of 7/3/24 by JOCELYN L.

• 5 / 5

  

  Edit Flag

  Ordered some front end parts for a Tacoma. Great price. Parts all seem great quality and customer service was great. Danny Volpi reached out with a correction of parts that I mixed up. Appreciate that. Shipping was great. Fast. From Ontario which is nice to get things that don’t have to cross the border, at least not for me to wait on. Thanks. Have recommended you to friends.

  Review of 7/4/24, following an experience of 7/3/24 by TONY C.

• 5 / 5

  

  Edit Flag

  Excellent customer service bought a tire from you guys for my truck could only afford one in the time being but when I save up some more money I will buy another tire from you guys so I’ll have matching rear tires lol

  Review of 7/3/24, following an experience of 7/3/24 by LEA W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Needed a fuel cap for my car. In the online catalogue, found the matched fuel cap with lock. After paid online, came to pickup next day. Happy with the service.

  Review of 6/29/24, following an experience of 6/28/24 by HONG N.

• 5 / 5

  

  Edit Flag

  I got the product I needed, but could not get elsewhere at a price that was less than the others. The only knock is CanPar delivery was late.

  Review of 6/29/24, following an experience of 6/28/24 by DON R.

• 5 / 5

  

  Edit Flag

  Fast shipping excellent service!

  Review of 6/28/24, following an experience of 6/28/24 by ANNIE R.

• 5 / 5

  

  Edit Flag

  Outstanding service! Would not hesitate to recommend and will definitely continue to order from Capital Auto Parts!

  Review of 6/28/24, following an experience of 6/27/24 by CONSTANTLY Y.

• 5 / 5

  

  Edit Flag

  i order a resonate with pipe for my 2007 camry, i got the shipments in 2 days. it was super fast. thank you

  Review of 6/27/24, following an experience of 6/26/24 by SAID B.

• 5 / 5

  

  Edit Flag

  Service was thorough with establishing correct part. Shipping was quick. Price was right. Have not installed yet but feeling vary positive about replacing

  Review of 6/26/24, following an experience of 6/25/24 by MIKE A.

• 5 / 5

  

  Edit Flag

  Great price and service! Shopped around and Capital had the best price for trailer tires. The four tires were shipped within one day of placing the order, and received shortly thereafter. Would definitely recommend them.

  Review of 6/23/24, following an experience of 6/22/24 by JOHN A.

• 5 / 5

  

  Edit Flag

  Fantastic service! Incredible knowledge and super fast shipping! Great communication! Would highly recommend CAP!!

  Review of 6/22/24, following an experience of 6/22/24 by MIKE S.

• 5 / 5

  

  Edit Flag

  great service and quick delivery. low priced tires offshore look good haven't tried them yet .

  Review of 6/20/24, following an experience of 6/18/24 by DONALD T.

• 5 / 5

  

  Edit Flag

  My first purchase experience with Capital Auto Parts went very well. I ordered a complete exhaust system online and received a follow up phone call to confirm the vehicle fitment before the order was shipped. Upon receiving the parts, one item had been damaged during shipping. Within 2 working days I had a replacement for the damaged part in my hands and ready to install. The prices were very good, the online shopping experience was smooth and the after-order service was phenomenal.

  Review of 6/18/24, following an experience of 6/17/24 by ALAN R.

• 5 / 5

  

  Edit Flag

  Great part prices Great shipping fast wow

  Review of 6/18/24, following an experience of 6/17/24 by TIM W.

• 5 / 5

  

  Edit Flag

  I am satisfied of technical service, the quality of the part and its packaging, and fast delivery.

  Review of 6/15/24, following an experience of 6/15/24 by AHMAD K.

• 5 / 5

  

  Edit Flag

  Speedy service, knowledgeable staff. I am a repeat customer.

  Review of 6/15/24, following an experience of 6/14/24 by SHERIDAN C.

• 5 / 5

  

  Edit Flag

  Good service arrived quickly. Price was fair

  Review of 6/15/24, following an experience of 6/14/24 by GARTH E.

• 5 / 5

  

  Edit Flag

  wheel and tire can exactly as ordered

  Review of 6/13/24, following an experience of 6/12/24 by FRANK D.

• 3 / 5

  

  Edit Flag

  I already told one of your peoples, I did order 1 Mag, I guest it is your shipping area they made 4 track numbers (like often Mags are in set of 4. Purolator driver saw 3 track numbers, only 1 Mag, he tought, I am missing 3 items, I am not delivering, when he do go let's say at Rona with 1 tire instead of 2 or 4 Rona refuse the delivery because they don't accept partial delivery. I was oblige to go to Purolator office, wait for the truck to return by the end of the day to get my Mag and not wait for the next week because we were a Friday...

  Review of 6/13/24, following an experience of 6/12/24 by GARNETT D. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Quick, easy transaction and delivery. Delivery was in 2 days as originally suggested. I was happy with my first buying experience with Capital.

  Review of 6/12/24, following an experience of 6/11/24 by GLEN T.

• 5 / 5

  

  Edit Flag

  Fast delivery and great price

  Review of 6/7/24, following an experience of 6/6/24 by BRAD S.

• 5 / 5

  

  Edit Flag

  Très bon service, livraison assez rapide, les gens qui répondent au téléphone sont courtois et efficaces(Jules).

  Review of 6/5/24, following an experience of 6/4/24 by RÉMI G.

• 5 / 5

  

  Edit Flag

  My tire order was processed same day, shipped following day, and was on my doorstep a couple days after that. Excellent service! Highly recommended!

  Review of 6/5/24, following an experience of 6/4/24 by COLLIN N.

• 5 / 5

  

  Edit Flag

  Great service

  Review of 6/5/24, following an experience of 6/4/24 by VITALIE D.

• 5 / 5

  

  Edit Flag

  The best service I’ve ever received, l mean ever.

  Review of 6/2/24, following an experience of 6/1/24 by BEN R.

• 5 / 5

  

  Edit Flag

  Very knowledgeable staff and were able to find the parts I needed. Thanks again Brian, everything fit perfect!

  Review of 6/1/24, following an experience of 5/31/24 by DAVID M.

• 3 / 5

  

  Edit Flag

  All parts worked, but Shocks were not the same size ( one heavier duty than the other). Drivers side tie rod end had greese fitting but passerger side did not (asked before odering and was told they both had greese fittings)

  Review of 5/26/24, following an experience of 5/25/24 by DONALD A.

• 5 / 5

  

  Edit Flag

  I am so glad I found you guys on the net. Your customer service, you people and good supply of parts are second to none. Customer service plus, so helpful and engaging. I am really impressed and will be back when the need presents itself.

  Review of 5/23/24, following an experience of 5/22/24 by RICH H.

• 5 / 5

  

  Edit Flag

  Easy ordering, great follow up and prompt delivery. Highly recommend.

  Review of 5/23/24, following an experience of 5/22/24 by ANDRE N.

• 5 / 5

  

  Edit Flag

  Great service, very friendly staff and very reasonably priced parts

  Review of 5/17/24, following an experience of 5/16/24 by TERENCE M.

• 5 / 5

  

  Edit Flag

  Super outfit to deal with their service is the best and go out of their way to make the experience dealing with them a pleasure. Quick response email and deliver. Give them a try you won't regret it. Thanks guys terrific job.

  Review of 5/16/24, following an experience of 5/15/24 by RICH H.

• 5 / 5

  

  Edit Flag

  Great service and quality parts! Very satisfied!

  Review of 5/13/24, following an experience of 5/12/24 by NICHOLAS M.

• 5 / 5

  

  Edit Flag

  Great staff, very knowledgeable. Fast delivery. Highly recommend.

  Review of 5/11/24, following an experience of 5/11/24 by LOUISA A.

• 5 / 5

  

  Edit Flag

  I was very satisfied with my order! I got it in a very timely manner and was very happy with the product.

  Review of 5/11/24, following an experience of 5/10/24 by MICHAEL D.

• 5 / 5

  

  Edit Flag

  Delivery and availability of parts are never an issue prompt service and friendly staff recommended by us 100%

  Review of 5/10/24, following an experience of 5/9/24 by CAL B.

• 5 / 5

  

  Edit Flag

  Speed was incredible

  Review of 5/10/24, following an experience of 5/9/24 by JAC M.

• 5 / 5

  

  Edit Flag

  Helpful and knowledgeable staff, competitive prices, delivery available. Quick and prompt service.Special order wheels and tires available.

  Review of 5/10/24, following an experience of 5/9/24 by BERT D.

• 5 / 5

  

  Edit Flag

  Always goes above and beyond to help find what's needed at the best price

  Review of 5/10/24, following an experience of 5/9/24 by CRAIG L.

• 5 / 5

  

  Edit Flag

  Fantastic products, great service

  Review of 5/10/24, following an experience of 5/9/24 by ALBERT S.

• 5 / 5

  

  Edit Flag

  Great prices and customer service!

  Review of 5/10/24, following an experience of 5/9/24 by STU B.

• 5 / 5

  

  Edit Flag

  Very knowledgeable. And great prices?

  Review of 5/10/24, following an experience of 5/9/24 by STEFANO L.

• 5 / 5

  

  Edit Flag

  I placed my order with Capital Auto Parts evening of Tuesday, April 23rd. Wednesday morning, 24th. I received an e-mail from Brian Barber confirming my order and my sales order receipt. On Monday morning, April 29th. I reached out to Brian by e-mail regarding ETA, courier and tracking number. Within a small period of time Brian responded to my e-mail with my requested information and the funny part, within a couple of hrs. of Brian's e-mail the courier showed up to my door with my order and a day earlier to the delivery date that was scheduled. Product was well packaged. Great service from Brian and the timeline of fast delivery. Will highly recommend Capital Auto Parts to family and freinds. LeMoine

  Review of 5/1/24, following an experience of 4/30/24 by LEMOINE C.

• 5 / 5

  

  Edit Flag

  Service like this doesn't exist anymore, excellent e-commerce service, CAPITAL, to say the least. Not only quick and efficient service, but took time to follow up. Very happy!

  Review of 4/26/24, following an experience of 4/25/24 by COREY B.

• 5 / 5

  

  Edit Flag

  Great service

  Review of 4/26/24, following an experience of 4/25/24 by BRIAN A.

• 5 / 5

  

  Edit Flag

  Incredible experience. Team very knowledgeable

  Review of 4/26/24, following an experience of 4/25/24 by DANIEL A.

• 5 / 5

  

  Edit Flag

  These guys are great to deal with. Parts are good

  Review of 4/19/24, following an experience of 4/19/24 by JESSE B.

• 5 / 5

  

  Edit Flag

  Bought some TIS 544BM wheels of capital auto parts . Brian served me really well. Nice guy and he knows is stuff. Got my wheels in less than 2 weeks delivered at my door. Amazing service. I highly recommend. Thanks again

  Review of 4/5/24, following an experience of 4/5/24 by PAUL T.

• 5 / 5

  

  Edit Flag

  Professional, fast, easy to navigate website all around great experience.

  Review of 3/28/24, following an experience of 3/28/24 by JAMIE L.

• 5 / 5

  

  Edit Flag

  Great people to deal with they all went out of their way to help and satisfy me would recommend them strongly thks for all your efforts

  Review of 3/7/24, following an experience of 3/7/24 by DENNIS W.

• 5 / 5

  

  Edit Flag

  We have ordered multiple sets of tires for our cars, trucks and heavy duty trucks. Amazing customer service and always willing to help. We always recommend Capital auto parts to our friends and family! Thanks guys

  Review of 1/11/24, following an experience of 1/11/24 by BROCK T.

• 5 / 5

  

  Edit Flag

  Amazing tire, fast shipping, great buy from Capital Auto Parts, thank you!

  Review of 11/13/23, following an experience of 11/13/23 by PAUL C.

• 5 / 5

  

  Edit Flag

  good wheel. excellent shop - fast shipping!!

  Review of 11/9/23, following an experience of 11/9/23 by ALEX A.

• 5 / 5

  

  Edit Flag

  The agent gave me good advice and product came on time. Have not installed them yet but so far so good

  Review of 11/6/23, following an experience of 11/6/23 by GURMAIL D.

• 5 / 5

  

  Edit Flag

  Always happy to use Capital auto parts!

  Review of 10/26/23, following an experience of 10/26/23 by BRETT T.

• 5 / 5

  

  Edit Flag

  I have been a customer here for 3 years, I have nothing but good things to say about this business. I call around only to find out they always have the best price, professional and consistent, thank you for making it easy

  Review of 10/19/23, following an experience of 10/19/23 by SHAWN L.

• 5 / 5

  

  Edit Flag

  Excellent service! Great price ! Friendly staff !

  Review of 9/8/23, following an experience of 9/8/23 by BENOIT R.

• 5 / 5

  

  Edit Flag

  Been dealing with Capital auto parts for years now for all my parts needs from tires for my vehicles to miscellaneous parts for my vehicles. Brian and his team have always been great to deal with

  Review of 4/26/22, following an experience of 4/26/22 by BRANDON A.

• 5 / 5

  

  Edit Flag

  Brian was awesome. Shipped out my wheels fast. Thank you to everyone involved.

  Review of 11/17/21, following an experience of 11/17/21 by ALAN I.

• 5 / 5

  

  Edit Flag

  Very happy with quick and efficient service.

  Review of 11/16/21, following an experience of 11/16/21 by SARAH L.

• 5 / 5

  

  Edit Flag

  Amazing customer service,always answering my questions super quickly and the shipping was super fast!

  Review of 11/15/21, following an experience of 11/15/21 by VINCENT M.

• 5 / 5

  

  Edit Flag

  great price- fast delivery- will use again

  Review of 11/14/21, following an experience of 11/14/21 by ALICE S.

• 5 / 5

  

  Edit Flag

  Great customer service, very fast shipping.

  Review of 11/14/21, following an experience of 11/14/21 by TIM L.

• 5 / 5

  

  Edit Flag

  No complaints

  Review of 11/14/21, following an experience of 11/14/21 by GARY W.

• 5 / 5

  

  Edit Flag

  Great tires and a awesome price. Best Web site for tires.

  Review of 11/14/21, following an experience of 11/14/21 by TIM B.

• 5 / 5

  

  Edit Flag

  I love the experience from capital auto parts . The price I paid for the tires and rims INCLUDED. The wheel nuts install and balance and tire monitor valves and free delivery to my door I totally love that I just had to bolt them on my truck. At first when I did the quote online I thought they are going to deliver to my door I was thinking i really I live far away but they are great people and delivered as promised. I would definitely order from capital auto part in the future I love the service they provide. Thank you again

  Review of 11/14/21, following an experience of 11/14/21 by JOSEF E.

• 5 / 5

  

  Edit Flag

  Shipping was great and price was fair.

  Review of 11/14/21, following an experience of 11/14/21 by ROBERT J.

• 5 / 5

  

  Edit Flag

  great the only place we could find to have odd size, most thankful

  Review of 11/14/21, following an experience of 11/14/21 by JOLYNE C.

• 5 / 5

  

  Edit Flag

  Great customer service

  Review of 11/14/21, following an experience of 11/14/21 by SHANE S.

• 5 / 5

  

  Edit Flag

  Good shipping ... Good price. Thanks

  Review of 11/14/21, following an experience of 11/14/21 by TAESEONG K.

• 5 / 5

  

  Edit Flag

  I've been using them for years and these guys are the best! They know their stuff, they offer good warranties and good prices.

  Review of 2/20/21, following an experience of 2/20/21 by ALEX S.

• 5 / 5

  

  Edit Flag

  Great guys to deal with, no issues and quick delivery!!

  Review of 2/12/21, following an experience of 2/12/21 by RONALD V.

Reviews displayed in chronological order