Reviews for Procivic.com

Total: 5 132 reviews since 03/07/2013

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4.7

Based on 301 reviews from the last 12 months

  • 89%
  • 5%
  • 2%
  • 1%
  • 3%

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The reviews highlight excellent product quality, fast shipping, and great customer service. Customers appreciate the smooth ordering process and are satisfied with their purchases.

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  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
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icon sparkle Review Summary

The reviews highlight excellent product quality, fast shipping, and great customer service. Customers appreciate the smooth ordering process and are satisfied with their purchases.

This summary is AI-Generated
  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
Thanks for your feedback!
Helpful?
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  • 5%
  • 2%
  • 1%
  • 3%

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  • Emilio P.

    Feb 8, 2025

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    This is the first time I have purchased something from this website and everything was flawless. Shipping was extremely fast and the product exceeded my expectations. I will definitely be making more purchases in the future through this website.

    Reply from Procivic.com

    Emilio, Thank you for your wonderful review! We're thrilled to hear that your first experience shopping with us was flawless, and that the product exceeded your expectations. It's great to know that shipping was quick as well. We look forward to assisting you with your future vehicle upgrades! Best Regards, Customer Care

  • Max B.

    Feb 8, 2025

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    Always fast shipping and great packaging to avoid any damage to products. Love shopping with procivic!

    Reply from Procivic.com

    Max, Thank you for your wonderful review! We strive to ensure fast shipping and high-quality packaging to protect your products, and we're thrilled to hear you love shopping with us. Your support means a lot, and we look forward to serving you again soon! Best Regards, Customer Care

  • James S.

    Feb 8, 2025

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    I got Tru Hart Dampers for my civic it's been a few months now but everyone literally sends you these evals right after purchase. Order and delivery was extremely fast. I also went with D2 springs which were not bought from here, however this combination gives a clean 2" drop and extremely comfortable ride in my 23' Civic Sport Hatchback. Great product, great service.

    Reply from Procivic.com

    James, Thank you for your review! We're thrilled to hear that the Tru Hart Dampers combined with your D2 springs have created a great ride on your 23' Civic Sport Hatchback. It's wonderful to know our order and delivery process met your expectations. If you have any questions about future upgrades or need assistance, don’t hesitate to reach out! Best Regards, Customer Care

  • Leighton B.

    Feb 7, 2025

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    Always easy to use the website to find what i need! Products always in stock, and shipping is lightning fast, even for international! Was less than 5 days from making the order to receiving my parts!

    Reply from Procivic.com

    Leighton, Thank you for the great review, we greatly appreciate it! I'm glad to hear you had an overall solid experience shopping with us. We do what we can to provide the best possible place to upgrade your civic. Please let us know if you have any other questions or comments. Best Regards, Customer Care

  • Vinny B.

    Feb 6, 2025

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    Just what I needed, price was fair and item was exactly as described. Will order from them again

    Reply from Procivic.com

    Vinny, Thank you for your kind words! We're thrilled to hear that you found exactly what you needed at a fair price. We look forward to providing you with the same positive experience on your future orders. Best Regards, Customer Care

  • Samuel T.

    Feb 6, 2025

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    Procivic site was straightforward to navigate. Shipment was speedy and the item was received undamaged. I highly recommend this company for any civic aftermarket purchase.

    Reply from Procivic.com

    Samuel, Thank you so much for your positive feedback! We're glad to hear that you found our site easy to navigate and that your shipment for your Civic arrived quickly and in perfect condition. We strive to provide the best possible experience for our customers looking to upgrade their vehicles. If you have any questions about future orders or specific items, don't hesitate to reach out! Best Regards, Customer Care

  • Max X.

    Feb 5, 2025

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    Fast shipping! Thanks for fulfilling my order so quickly. Received under a week.

    Reply from Procivic.com

    Max, Thank you for your kind words! We're thrilled to hear that you received your order quickly, and we're committed to providing fast shipping for all our customers. If you have any future orders or questions, please don't hesitate to reach out. Best Regards, Customer Care

  • Yohannes R.

    Feb 4, 2025

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    My order was processed quickly and the part is working great! Very happy with my purchase and I’ll definitely be making future orders!

    Reply from Procivic.com

    Yohannes, Thank you for your positive feedback! We're thrilled to hear that your part is working great and that you're happy with your purchase. We strive to provide an excellent experience for car enthusiasts like you, and we look forward to assisting you with your future orders. Best Regards, Customer Care

  • Jose B.

    Feb 4, 2025

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    Item was awesome. Shipping was quick and the site and service is great 👍

    Reply from Procivic.com

    Jose, Thank you for your wonderful review! We're thrilled to hear that you loved your item and that the shipping was quick. It's our goal to provide an excellent shopping experience, and your feedback motivates us to keep up the great work. We look forward to serving you again in the future! Best Regards, Customer Care

  • Alan B.

    Feb 4, 2025

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    Excellent service

    Reply from Procivic.com

    Alan, Thank you for your kind words! We're thrilled to hear that you had an excellent experience with us. We're committed to providing the best possible service as you upgrade your vehicle, and we look forward to assisting you with your future orders. Best Regards, Customer Care

  • D. R.

    Feb 4, 2025

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    Very Bad Customer Service.

    Reply from Procivic.com

    Hello, I am sorry to head about your experience. I do wish to expand and clarify on a few things here. Per your email, you were requesting to return a part that you attempted to install. It turns out that that part was not designed to fit your model. When you placed the order, we had reached out to warn you that the part you are ordering is universal and may not fit your model. We do also have notes on our site to warn that the parts are universal and may not fit all vehicles. We also do have notes to try and point you to the right direction as well. However, you decided to continue with the order as is. We also do have guidelines on our site on parts that can be accepted back for a return. We try to help out customers as best we can and if something may not work for them or is labeled as universal, we always reach to ensure they looked at all details and confirmed it will work for them. If you are not sure, you are always welcomed to reach out to use for further assistance as well. Please feel free to let us know if you have any questions. Best Regards, Customer Care

    Reply from D. R.

    Actually you knew the part didn't fit and you knew that it was not for a 2016 car, hopefully you learned your lesson and don't try to unload parts that are not for the specific car your website asks us to input. I'm guessing now you can make a note of it and not sell parts for the wrong year of car.

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  • Van V.

    Feb 1, 2025

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    Fast delivery, parts were as described and in good condition for a fair price!

    Reply from Procivic.com

    Van, Thank you for your positive review! We're glad to hear that your parts arrived quickly and in great condition at a fair price. It's our goal to provide the best experience for upgrading your vehicle. If you have any questions about future orders, please feel free to reach out! Best Regards, Customer Care

  • Peter V.

    Jan 31, 2025

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    Great Service - Quick shipping!!

    Reply from Procivic.com

    Peter, Thank you for your positive feedback! We're thrilled to hear that you experienced great service and quick shipping. We strive to provide a seamless shopping experience for all our customers. Best Regards, Customer Care

  • Geoffrey P.

    Jan 31, 2025

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    Recommend using pro civic as they are very accurate on there shipping times and quality of products are high grade. If you have questions they will respond quickly and help you out with your needs. Will continue using them

    Reply from Procivic.com

    Geoffrey, Thank you so much for your wonderful review! We're thrilled to hear that you're satisfied with our shipping accuracy and product quality. We're always here to assist our customers, and it’s great to know that you feel supported. We look forward to helping you with your vehicle upgrades in the future! Best Regards, Customer Care

  • Joseph L.

    Jan 28, 2025

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    These headlights fit very well. A great improvement over the stock lights. I love the LED accent strip! I wired the LED strip into my parking light harness. They look great. This is a very good product.

    Reply from Procivic.com

    Joseph, Thank you for your fantastic review! We're thrilled to hear that the new headlights are a great improvement over the stock lights and that you love the LED accent strip! It's wonderful to know you've found an effective way to wire them into your parking light harness. If you have any questions or need assistance with future upgrades for your vehicle, please feel free to reach out to us. Best Regards, Customer Care

  • Jordanis P.

    Jan 28, 2025

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    Fast and had what I needed. Product came in great shape with all the parts. Will purchase again from them!

    Reply from Procivic.com

    Jordanis, Thank you for your positive feedback! We're thrilled to hear that you found what you needed and that the product arrived in great shape. We look forward to assisting you with your future purchases! Best Regards, Customer Care

  • Mark W.

    Jan 28, 2025

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    This shop is great. They're very attentive to anything that needs to be clarified or checked with orders, and very accommodating and communicative when it comes to manufacturing and fulfilment lead times. I also fully trust that the parts will fit my car when the filter on their website says it will.

    Reply from Procivic.com

    Mark, Thank you for your wonderful feedback! We strive to ensure our customers feel supported through every step of their order process. It’s great to hear you trust our fitment information for your vehicle. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. Best Regards, Customer Care

  • A. O.

    Jan 28, 2025

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    Awesome ! Always great service !!

    Reply from Procivic.com

    Hello, Thank you for your positive feedback! We're thrilled to hear that you had a great service experience. We strive to be the best option for upgrading your vehicle. If there's anything you need in the future, don’t hesitate to reach out. Best Regards, Customer Care

  • Allen A.

    Jan 25, 2025

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    Pro car studio always has what I need no hassle always helpful & knowledgeable I'm always a returning customer.

    Reply from Procivic.com

    Allen, Thank you so much for your wonderful review! We're thrilled to hear that you find our service helpful and knowledgeable. We take pride in ensuring that we meet all your car upgrade needs without any hassle. Your loyalty as a returning customer means a lot to us, and we look forward to assisting you again in the future! Best Regards, Customer Care

    Reply from Allen A.

    No worries thank you guys for the positive help and having a customer friendly site .car guys helping car guys continue the great work 👍 thanks again

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  • L. T.

    Jan 25, 2025

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    My order was damaged

    Reply from Procivic.com

    Hello, I am sorry to hear that the part may have some damage. I reviewed your order and do wish to clarify on a few things. These parts do include a warranty with them. If a part comes damaged, missing parts, or defective in some way, you are covered. Damages are most commonly caused during transit. Unfortunately, not all delivery drivers are careful and things being bounced or tossed around can cause some damages. Sometimes damages can occur during handling and packaging from the manufacturer. Though caution is taken to ensure this does not happen, warranties and insurance is placed on all parts to ensure you are covered. I do wish to note that the product you did receive was well within the manufacturer exceptions and should not impede performance in any way. However, as mentioned before, you are fully covered and our team is already working with you to handle the situation. Please feel free to contact us if you have any other questions. Best Regards, Customer Care

Reviews displayed in chronological order

About Procivic.com

PRO Car Studio

PRO Car Studio operates the website procivic.com, which specializes in selling aftermarket parts for Honda Civics. PRO Car Studio is run by enthusiasts who are passionate about upgrading and fine tuning their Civics.

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