Reviews for Procivic.com

Total: 5 132 reviews since 03/07/2013

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4.7

Based on 301 reviews from the last 12 months

  • 89%
  • 5%
  • 2%
  • 1%
  • 3%

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The reviews highlight excellent product quality, fast shipping, and great customer service. Customers appreciate the smooth ordering process and are satisfied with their purchases.

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  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
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icon sparkle Review Summary

The reviews highlight excellent product quality, fast shipping, and great customer service. Customers appreciate the smooth ordering process and are satisfied with their purchases.

This summary is AI-Generated
  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
Thanks for your feedback!
Helpful?
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  • 89%
  • 5%
  • 2%
  • 1%
  • 3%

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  • St A.

    Feb 25, 2025

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    Fast and amazing service

    Reply from Procivic.com

    Hello, Thank you for your positive feedback! We're thrilled to hear that you experienced fast and amazing service. We strive to be the best place for you to upgrade your vehicle and look forward to helping you with your future orders. Best Regards, Customer Care

  • Nolan P.

    Feb 25, 2025

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    Everytime i have ordered through this website I am blown away by how good their customer service is. Along with fast shipping. I will always order through them given the chance

    Reply from Procivic.com

    Nolan, Thank you so much for your kind words! We are thrilled to hear that you've had such a positive experience with our customer service and fast shipping. We strive to be the best place for car enthusiasts like you to upgrade your vehicle. We look forward to serving you on your future orders! Best Regards, Customer Care

  • Danilo M.

    Feb 25, 2025

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    Fast, accurate shipping alongside prompt and courteous customer service.

    Reply from Procivic.com

    Danilo, Thank you for your kind words! We're thrilled to hear that you had a positive experience with our fast and accurate shipping, as well as our customer service. We strive to make your vehicle upgrade journey smooth and enjoyable. If you have any questions or need assistance with future orders, feel free to reach out! Best Regards, Customer Care

  • Richard S.

    Feb 25, 2025

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    The website did a great job navigating me to the exact part I needed, however the only complaint I do have is that I was technically sent the wrong parts. I have an 08 civic ex and was sent the same year tein springs for an Si of the same generation. Technically they fit and will provide a much stiffer ride which I'm ok with, but pls double check!

    Reply from Procivic.com

    Richard, Thank you for your feedback regarding your order! We're glad to hear that you found the part for your '08 Civic EX with ease. Do note that Tein lists the springs for both the SI and non-SI models. They do not produce springs specific to the non-SI models as the only thing that would change, is the final ride height. This can also be verified by simply checking the Tein's site as well. Your satisfaction is very important to us. If you have any questions or need further assistance about your current parts or anything else, please don’t hesitate to reach out! Best Regards, Customer Care

  • Adams C.

    Feb 25, 2025

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    Fast shipping and great customer service. I have bought many products from here and never had any issues

    Reply from Procivic.com

    Adams, Thank you so much for your kind words! We're thrilled to hear that you've had a positive experience with our fast shipping and customer service. We strive to be the best place for you to upgrade your vehicle, and we appreciate your continued trust in us. If you have any questions about future products, feel free to reach out anytime! Best Regards, Customer Care

  • Jadon R.

    Feb 22, 2025

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    Easy to navigate website, great selection of items for specific cars, no damage during shipping. Easy 10/10 service

    Reply from Procivic.com

    Jadon, Thank you for your fantastic review! We're thrilled to hear that you found our website easy to navigate and our selection of items for specific cars to your liking. Your satisfaction means a lot to us, and we look forward to serving you again in the future. Best Regards, Customer Care

  • Ishaq Z.

    Feb 22, 2025

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    I placed an order for a performance exhaust for my Honda civic , as it fitted perfectly on the car . The sound on the performance exhaust is amazing . I would recommend to every car enthusiastic who’s looks for preface exhaust look for price civic exhausts as they got a variety of them . thanks again for pro civic management for making my product come safely to me .

    Reply from Procivic.com

    Ishaq, Thank you for your fantastic review! We’re thrilled to hear that the performance exhaust fits your Honda Civic perfectly and enhances the sound experience. It's great to know that you found our variety of products appealing for fellow car enthusiasts. If you ever have more questions or need assistance with future orders, feel free to reach out. Best Regards, Customer Care

  • H. J.

    Feb 21, 2025

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    Great communication with seller, arrived on time haven't mounted the item yet but seems just perfect!

    Reply from Procivic.com

    Hello, Thank you so much for your positive feedback! We're thrilled to hear that you had great communication with us and that your item arrived on time. We hope it works perfectly for your vehicle once it's mounted! If you have any questions or need assistance as you continue your upgrades, feel free to reach out. Best Regards, Customer Care

  • Robert P.

    Feb 19, 2025

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    I haven't been able to put the parts on yet, but after 2 years of trying to search for front struts for my Honda Civic I finally found the ones I need on this site. The bolt holes on the strut are a little bigger than OEM so I hope they fit but the struts came super fast I got my order in three and a half days

    Reply from Procivic.com

    Robert, Thank you for your review! We're thrilled to hear you finally found the front struts for your Honda Civic after a long search. It's great to know that you received your order so quickly as well. If you have any questions or concerns about the fit, please don’t hesitate to reach out. We want to provide the best possible experience as you upgrade your vehicle. Best Regards, Customer Care

  • Josh A.

    Feb 19, 2025

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    The NRG lug nuts that I received did not have the lug nut key. I reached out to customer service regarding the missing key, (these lugs nuts cannot be installed without that key) and was told that they had to reach out to the manufacturer(?). Three days later, I emailed again since I had heard nothing back. I was told that they were still waiting for NRG to respond, but hoped they would hear back that day. They did get back to me later in the day stating that NRG does not have spare lug nuts keys, so Procivic would like to exchange the lug nut set. They stated they would not ship out the replacement until they received this set back. So instead of waiting two weeks to receive the replacement set, I opted to just return them for a refund and order another set from someone else. This really should have been simple; open another set of lug nuts, pull the key out, mail it to me. Then Procivic could deal with NRG regarding the missing key. A very poor experience, so this will be my last purchase from Procivic.

    Reply from Procivic.com

    Josh, I am sorry to hear about your experience. I do wish to go over some details regarding this here. To note, it is not possible to simply remove the key from another set. The keys are not universal to these lug nuts. As such, not all the keys are the same and for security, the same key will not fit another set of lug nuts. For this reason, we have to contact NRG for replacement keys. Rather than simply pulling another key out from another kit and it not working for you, we would prefer to do it the right way and get you a part that would fit. Alternatively, as mentioned, we could simply do an exchange for one that does include it's matching key. We understand the frustration you are feeling and do work to ensure that the issue is taken care of. We encourage you to continue speaking with our returns department to help resolve and finalize this issue. Please let us know if you have any other questions. Best Regards, Customer Care

    Reply from Josh A.

    I do understand that the keys are not all of the same. Most manufacturers will use 6, 10, etc different lock patterns. (Just as Master pad locks don't have unique keys for every lock) So having another set that has the same key, shouldn't be out of the question. Either way, this situation was definitely handled poorly from a customer service perspective. You guys wanting to wait until the return is processed before sending out the replacement, is counter to retail norms for online purchases. (Especially since it was due to a missing part) A replacement set could have been mailed, then if the return wasn't received back in a timely manner (i.e. 2 weeks, etc...), charge for the replacement. Might be something you guys want to look into for future issues like this. Thank you for your time.

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  • Jeff W.

    Feb 18, 2025

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    The product i ordered was delivered the next day,awesome company

    Reply from Procivic.com

    Jeff, Thank you so much for your kind words! We're thrilled to hear that your product arrived quickly. We always strive to provide excellent service and timely shipping to enhance your car upgrade experience. If you have any questions or need assistance with future orders, please don’t hesitate to reach out. Best Regards, Customer Care

    Reply from Jeff W.

    I will continue to mod my car with the products this company has to offer,and if there's anything extra laying around for the 2012 civic si coupe please don't hesitate to send my way 😊 thank you again for an excellent experience with my orders.

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  • Jose M.

    Feb 18, 2025

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    Very well organized and helpful answered any questions i had and the head lights look amazing

    Reply from Procivic.com

    Jose, Thank you so much for your kind words! We're thrilled to hear that you found our store well organized and that our team was able to assist you with your questions. It's great to know that the headlights look amazing—upgrading those can make a fantastic difference in your vehicle's appearance and functionality. We look forward to serving you again in the future! If you ever have more questions or need assistance, don't hesitate to reach out. Best Regards, Customer Care

  • Y. P.

    Feb 18, 2025

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    It was a great fast shipping and no missing parts and no bad parts.

    Reply from Procivic.com

    Hello, Thank you for your positive feedback! We're thrilled to hear that you had a great experience with fast shipping and that everything arrived in perfect condition. We strive to provide the best possible place to upgrade your vehicle, and it’s wonderful to know we met your expectations. If you need anything else in the future, feel free to reach out! Best Regards, Customer Care

  • Henry K.

    Feb 14, 2025

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    Really fast on getting the package shipped. They also confirmed details of the purchase to make sure there's no fraud. Gave the right package.

    Reply from Procivic.com

    Henry, Thank you for your positive feedback! We're glad to hear that you received your package quickly and that everything was confirmed to your satisfaction. We strive to provide a reliable and secure shopping experience for all vehicle upgrades. If you have any questions about future orders or anything else, please feel free to reach out! Best Regards, Customer Care

  • Joseph G.

    Feb 13, 2025

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    Great products, great customer service, definitely getting more stuff from here

    Reply from Procivic.com

    Joseph, Thank you for your positive review! We're thrilled to hear that you had a great experience with our products and customer service. We look forward to helping you upgrade your vehicle further in the future. If you ever have any questions or need assistance, feel free to reach out to us. Best Regards, Customer Care

  • 587 V.

    Feb 13, 2025

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    Excellent

    Reply from Procivic.com

    Hello, Thank you for your positive feedback! We're thrilled to hear that you had an excellent experience with us. If you have any questions or need assistance with future orders, feel free to reach out. Best Regards, Customer Care

  • Kirby A.

    Feb 11, 2025

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    Got some adjustable control arms for 2018 Honda SI sedan. Perfect fit and no complaints. Shipping was free and came in earlier than expected

    Reply from Procivic.com

    Kirby, Thank you so much for your positive feedback! We're thrilled to hear that the adjustable control arms for your 2018 Honda SI sedan fit perfectly and met your expectations. It's great to know that the free shipping and early arrival added to your satisfaction. We strive to offer the best for upgrades like yours. If you have any questions or need assistance with future orders, please don't hesitate to reach out. Best Regards, Customer Care

  • Adones H.

    Feb 11, 2025

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    Ordering was easy and my order arrived ahead of time!

    Reply from Procivic.com

    Adones, Thank you for your positive feedback! We're glad to hear that ordering was a breeze and that your order arrived ahead of schedule. We strive to make the process as smooth as possible for our customers, and it's great to know that we succeeded. If you need anything else in the future, feel free to reach out! Best Regards, Customer Care

  • Ellery E.

    Feb 11, 2025

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    Customer service is10/10

    Reply from Procivic.com

    Ellery, Thank you so much for your wonderful feedback! We're thrilled to hear that you had a great experience with our customer service. We strive to be the best place for upgrades for your vehicle, and your kind words really motivate us to keep up the good work. If you have any questions or need assistance with future orders, feel free to reach out. Best Regards, Customer Care

  • Jose O.

    Feb 8, 2025

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    It a great product I recommend

    Reply from Procivic.com

    Jose, Thank you so much for your positive feedback! We're thrilled to hear that you are satisfied with your purchase. We look forward to providing you with more great products in the future. Best Regards, Customer Care

Reviews displayed in chronological order

About Procivic.com

PRO Car Studio

PRO Car Studio operates the website procivic.com, which specializes in selling aftermarket parts for Honda Civics. PRO Car Studio is run by enthusiasts who are passionate about upgrading and fine tuning their Civics.

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