Customer reviews for motobuys.com

Customer reviews

• 3 / 5 1

  

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  The 4 wheeler came in a timely manner and nice. Fired right up after assembly. As far as the assembly process, it was a little time consuming due to how poor the instructions where. I literally had to guess as to where most of the components went or how they bolted together

  Review of 11/9/23, following an experience of 9/18/23 by DEVAN B.

  Answer by motobuys.com

  

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  Sorry for your experience. We know the manufacture could not provide good assembly instruction. So we offered assembly servcie during purchase. Please be free to reach us if you need any more assistance.

• 3 / 5 1

  

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  I order an atv it started right up but had gas dripping from it took a long time to reach or contact customer support but they sent me a new part. Just got the atv sitting in my garage because who fixing it me.

  Review of 6/29/23, following an experience of 4/26/23 by STACY H.

  Answer by motobuys.com

  

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  Yes, You are responsible for replacing any replacement parts sent to you as mentioned in the policies you agreed to: https://motobuys.com/policies/shipping-policy https://motobuys.com/policies/refund-policy https://motobuys.com/policies/terms-of-service If you need any assistance, contact our Tech Support at tech-support@motobuys.com.

  Answer by Stacy H

  

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  Yeah suck for me

  Answer by motobuys.com

  

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  If you need any assistance, you may contact our Tech Support at tech-support@motobuys.com

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• 2 / 5 1

  

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  Nice bike for price, but never received any response to my email after I got my order. Issue with decals on the bike, brake caliper installed incorrectly and throttle stuck. Able to fix the two issues, but the decal piece is very disappointing. Looks like print issue or wrong side fairings sent. We sent pictures in the email to Customer Service and never heard anything.

  Review of 6/29/23, following an experience of 4/13/23 by JAY D.

• 5 / 5 1

  

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  It's a nice bike for the money. I would like to find a softer seat but other than that it's a good buy.

  Review of 6/29/23, following an experience of 4/5/23 by WAYNE G.

  Answer by motobuys.com

  

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  Hello, Thank you for the wonderful review and for taking the time to share your feedback! We value your opinion greatly, and it helps us maintain an excellent standard of service to our customers.

• 1 / 5 1

  

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  I will never buy from them again, I need parts and no one will message me back

  Review of 6/29/23, following an experience of 4/1/23 by SHERWIN P.

  Answer by motobuys.com

  

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  Hello, I’m sorry to hear about your disappointment with us, and I would like to personally assist you with making things right. Let’s get on a call and address this ASAP, we value your business. Please contact us at customercare@motobuys.com when convenient.

  Answer by Sherwin P

  

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  I HAVE SENT SEVERAL MESSAGES TO GIVE ME A CALL AT A CERTAIN DATE AND TIME AND NOONE CALLS. JUST LIKE I HAVE SENT EMAILS TELLING WHAT I NEED AND NOONE ANSWERS MY MESSAGES. WHAT MORE CAN I DO??

  Answer by motobuys.com

  

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  It looks like you spoke with our Tech Support today, regarding ordering parts that are not warranted. You will be provided with a quote as soon as we receive one form the manufacturer. To best reach us, contact us at customercare@motobuys.com if you have any questions or need further assistance.

  Answer by Sherwin P

  

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  BEEN SENDING EMAILS TO GET PARTS I NEED , THEY EMAIL ME THE PRICE, BUT WILL NOT ANSWER ME SO THAT I CAN ORDER THE PARTS AND PAY FOR THEM

  Answer by motobuys.com

  

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  We have been contacting you since 6/22/2023 to quote you for the parts and collect, we tried to contact you as recent as of 7/18/2023 and still were unable to get a hold of you or receive a response, except for on here. If you wish to purchase the parts order, please email us the best time to reach you between the hours of 10:00am-5:00pm CST. Please send your reply to customercare@motobuys.com so we may assist.

  Answer by Sherwin P

  

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  CALL ME 7/27/23 AT 3:00PM OR 7/28/23 AT 2;00-3;00 I HAVE SENT SEVERAL EMAILS HAVE ALSO SENT EMAILS TO KEN TO GET THE PARTS ORDERED EVEN TALKED TO A GUY AND TOLD HIM WHAT I NEEDED AND HE TRANSFERRED ME AND NOONE ANSWERED I LEFT A MESSAGE AND STILL NO ONE CALLED, THIS IS THE ONLY PLACE I CAN GET ANYONE TO ANSWER

  Answer by motobuys.com

  

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  Hello, The requested parts have been shipped, please check your email for the tracking number. If you have any questions, please contact our customer service team and we will be happy to assist you. -Motobuys

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• 4 / 5 1

  

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  The product was good. The only thing I didn’t like it was very hard to get for somebody to answer the phone on customer service.

  Review of 6/29/23, following an experience of 4/8/23 by AUGUSTIN S.

  Answer by motobuys.com

  

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  Hello, Please feel free to contact us at customerservice@motobuys.com for any questions you may have, or assistance you may need, and we will be more than happy to assist you. -Motobuys

• 4 / 5 1

  

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  The 4 wheeler works as advertised... battery sucks, had to go purchase an after market from autozone but other than that no complaints other than the free hoverboard that came with it doesn't work.

  Review of 6/15/23, following an experience of 4/9/23 by RONALD M.

• 5 / 5 1

  

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  Fast shipping. Fast response to questions. Great quality product

  Review of 6/15/23, following an experience of 4/18/23 by ERIC B.

• 4 / 5 1

  

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  Cool site. Found something i was looking for at good price.was able to use PayPal checkout for Peace of mind.good shipping time. just be ready when they call for delivery. Freight aka street curb drop/delivery pallet. Have extra help to move item. No issues with item. Customer service call was helpful. Bt still waiting on title paperwork. Ull need to be Handy cause not good instructions. Over All I'd order from them again.

  Review of 5/27/23, following an experience of 3/22/23 by CASEYLEE M.

• 5 / 5 1

  

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  Charlie took care of my dead battery with only one call no problems at all Craig

  Review of 5/1/23, following an experience of 3/17/23 by CRAIG R.

  Answer by motobuys.com

  

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  Hello, Thank you for the wonderful review and for taking the time to share your feedback! Your opinion is valued greatly, and it helps us maintain an excellent standard of service to our customers.

• 5 / 5 1

  

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  Very easy purchase and shipping. Very happy customer. Will be back soon.

  Review of 5/1/23, following an experience of 3/13/23 by LUIS V.

  Answer by motobuys.com

  

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  Hello, Thank you for the wonderful review and for taking the time to share your feedback! Your opinion is valued greatly, and it helps us maintain an excellent standard of service to our customers.

• 3 / 5 1

  

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  Kids rode it for five hours. Now it won't run

  Review of 5/1/23, following an experience of 3/20/23 by MARK D.

  Answer by motobuys.com

  

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  Hello, I’m sorry to hear about your disappointment with us, and we would like to personally assist you with making things right. Let’s get you on a call with our Tech Support and address this ASAP, we value your business. Please contact us at customercare@motobuys.com when convenient. -MotoBuys

• 5 / 5 1

  

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  Super fun bike the 125 puts a smile on my sons face every time he rides it. I even ride it to sometimes.

  Review of 5/1/23, following an experience of 3/13/23 by ROGER L.

  Answer by motobuys.com

  

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  Hello, Thank you for the wonderful review and for taking the time to share your feedback! Your opinion is valued greatly, and it helps us maintain an excellent standard of service to our customers.

• 4 / 5 1

  

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  Shipping was fast, easy to assemble.. my son rode it once and then the starter quit working.. I was able to repair it on my own (bad connection) other than that pretty solid bike for the price.

  Review of 4/17/23, following an experience of 3/12/23 by JEFF W.

  Answer by motobuys.com

  

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  Hello, Thank you for the wonderful review and for taking the time to share your feedback! Your opinion is valued greatly, and it helps us maintain an excellent standard of service to our customers.

• 5 / 5 1

  

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  It was delivered ontime for my daughters 11th birthday. She loves her gocart. I will order from motobuys again in the future..great job!

  Review of 4/17/23, following an experience of 3/10/23 by RANSEL C.

  Answer by motobuys.com

  

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  Hello, Thank you for the wonderful review and for taking the time to share your feedback! Your opinion is valued greatly, and it helps us maintain an excellent standard of service to our customers.

• 5 / 5 1

  

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  Very easy to work with, great products!!!

  Review of 4/16/23, following an experience of 3/26/23 by DANIEL E.

  Answer by motobuys.com

  

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  Hello, Thank you for the wonderful review and for taking the time to share your feedback! Your opinion is valued greatly, and it helps us maintain an excellent standard of service to our customers.

• 4 / 5 1

  

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  Great product Ordering and shipping excellent Need to improve service info directly related to the bike (C60 tech book doesn’t exist) Zero parts support

  Review of 4/16/23, following an experience of 2/11/23 by JOHN P.

  Answer by motobuys.com

  

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  Hello, Thank you for the wonderful review and for taking the time to share your feedback! Your opinion is valued greatly, and it helps us maintain an excellent standard of service to our customers.

• 5 / 5 1

  

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  Once my order was placed was shipped and received within 2 weeks of placing order just remember to take a picture of your vin to send to them to get your paperwork enjoy the ride

  Review of 4/16/23, following an experience of 3/11/23 by JOHN F.

  Answer by motobuys.com

  

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  Hello, Thank you for the wonderful review and for taking the time to share your feedback! Your opinion is valued greatly, and it helps us maintain an excellent standard of service to our customers.

• 4 / 5 1

  

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  Shipping was fast, the dirt bike and 4 wheeler are both great. I would give 5 stars but they didn’t even tell me when either shipped. Not a huge problem but would’ve been nice to know. Either way, I just ordered our 3rd bike from them and as long as they keep showing up quick and running great, I will continue to order from Motobuys!

  Review of 4/16/23, following an experience of 3/31/23 by JOSHUA W.

  Answer by motobuys.com

  

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  Hello, Thank you for the wonderful review and for taking the time to share your feedback! Your opinion is valued greatly, and it helps us maintain an excellent standard of service to our customers.

• 5 / 5 1

  

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  Great product, great communication!

  Review of 4/16/23, following an experience of 3/26/23 by JONATHAN S.

  Answer by motobuys.com

  

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  Hello, Thank you for the wonderful review and for taking the time to share your feedback! Your opinion is valued greatly, and it helps us maintain an excellent standard of service to our customers.

• 5 / 5 1

  

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  Excelente servíce only one problem the battery it’s not good

  Review of 4/16/23, following an experience of 3/27/23 by MARCO A.

  Answer by motobuys.com

  

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  Hello, Thank you for the wonderful review and for taking the time to share your feedback! Your opinion is valued greatly, and it helps us maintain an excellent standard of service to our customers.

• 5 / 5 1

  

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  Motobuys was great with the communication, actually shipped faster and arrived sooner than projected. I was a little worried about recieving the proper paperwork but they shipped it out about a week later just like they had said they would. All in all a great experience.

  Review of 4/16/23, following an experience of 3/8/23 by JOHN R.

  Answer by motobuys.com

  

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  Hello, Thank you for the wonderful review and for taking the time to share your feedback! Your opinion is valued greatly, and it helps us maintain an excellent standard of service to our customers.

• 1 / 5 1

  

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  Never received my Free hoverboard or my Mco for my ATV paid $20 extra called multiple times always went to voicemail sent numerus emails

  Review of 4/16/23, following an experience of 1/14/23 by JASON S.

• 1 / 5 1

  

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  I received my order over week late after paying extra for fast shipping. When I did receive it it had a dent in the side and the speed odometer didn't work and still don't work. When I emailed tech support they said to send them pictures and then. They still have not emailed me back since and it's been since Feb 14th 2023. I still have not received a title either.

  Review of 4/12/23, following an experience of 2/4/23 by BARBARA E.

• 3 / 5 1

  

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  If you're talking about the website then its about average. If you're talking about the company then its below average. The product arrived as scheduled but I had a tech question. I left a voice mail (because no one answered on multiple calls) and sent an email month ago and I haven't received one response from this company. I will never buy from them again.

  Review of 4/1/23, following an experience of 1/23/23 by PATRICK L.

• 5 / 5 1

  

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  It was

  Review of 4/1/23, following an experience of 1/4/23 by ROBBIN S.

• 5 / 5 1

  

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  I am very pleased with my purchase of my I think it’s a good bang for the buck.

  Review of 3/31/23, following an experience of 2/15/23 by DAVID P.

• 5 / 5 1

  

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  Easy buying process, fast delivery. No complaints

  Review of 3/31/23, following an experience of 1/9/23 by CARINA B.

• 5 / 5 1

  

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  Motobuys did a great job. Our Atv arrived on time and in good condition. It was easy to put together.

  Review of 3/31/23, following an experience of 1/7/23 by GARY R.

• 5 / 5 1

  

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  I've now used these guys twice. Both times have been extremely easy and the have delivered beyond expectations. Highly recommend.

  Review of 3/31/23, following an experience of 1/4/23 by MICHAEL H.

• 2 / 5 1

  

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  Not satisfied cause the parts were not wired together correctly and still have no headlights

  Review of 3/31/23, following an experience of 1/20/23 by JUSTIN S.

• 5 / 5 1

  

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  I’d do it again. Plain and simple. Didn’t have to get in contact with them about anything, everything was done exactly how website said.

  Review of 3/31/23, following an experience of 1/23/23 by RIGO G.

• 5 / 5 1

  

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  Fast delivery, easy to use site. I got exactly what I was looking for super quick, thanks!

  Review of 3/31/23, following an experience of 1/8/23 by DAN M.

• 1 / 5 1

  

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  My daughters moto wasn’t what was displayed or described. I tried to resolve the issue and no response back from moto buys. Stand over height was advertised as 24” stand over. No where on the seat does it reach 24”.

  Review of 3/31/23, following an experience of 2/4/23 by PIERRE M.

• 1 / 5 1

  

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  Ordered a brand new bike and so many problems...Air intake flew off, back tires wobble, lost a screw to the muffler and now the ride is riding rough......sent an email through their website and no response. I will never do business with this place again. Sad

  Review of 3/31/23, following an experience of 1/28/23 by ANDREW T.

• 5 / 5 1

  

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  Excellent personal customer communication. Very good packaging.

  Review of 3/31/23, following an experience of 1/28/23 by DALE M.

• 1 / 5 1

  

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  Bad decision! I received the motorcycle ok. Had a problem with the motorcycle, idling and running at low speed. Took the motorcycle to the shop and they told me that it was vapor locking and had a bad carburetor. So I contacted Charlie at Motobuys , the service technician. He reported he was going to send me another carburetor, which I never got! But after paying for a mechanic to get the motorcycle running good and idling good $400 later it’s not bad.

  Review of 3/31/23, following an experience of 1/3/23 by TODD K.

• 5 / 5 1

  

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  Shipping took a bit but seems to be correct product have yet to try it

  Review of 3/31/23, following an experience of 1/13/23 by SCOTT M.

• 5 / 5 1

  

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  Excellent service thank you

  Review of 3/16/23, following an experience of 2/11/23 by JUDY W.

• 5 / 5 1

  

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  Love the jeep, me and my friends have been doing a lot of custom work to it and I’m ready to see how it turns out!

  Review of 3/16/23, following an experience of 2/5/23 by JARED J.

• 1 / 5 1

  

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  I ordered a Taurus 200U. I paid for a windshield that didn't come w/ the unit. By that time of the year, itbwas unbearable to drive w/o the windshield in Illinois. A week & a half later the windshield showed up, then I realized the cart died after driving about 20 minutes & wouldn't restart until it cooled down. I called tech support & gave him the code the dash was flashing. He said it was a crank sensor code & said to unplug the battery to reset everything. The crank sensor that arrived a week later isn't the right one for my unit & not I can't get an email response & the phone line keeps kicking my call to voicemail. I have $8k in a brand new unit that I can't drive for more than 15 minutes. I'm very unhappy & regretting the purchase.

  Review of 11/20/22, following an experience of 9/23/22 by TIM B.

  Answer by motobuys.com

  

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  Hello, We apologize for the late response. Your Parts Request has been escalated to the Manufacturer's Parts Supervisor is currently being put together. Once the new part(s) ship, you will be provided with an email that will include the tracking information for the shipment. If you experience anymore issues, please contact our Customer Service Manager at (520)619-2120 and we will be more than happy to assist you.

• 5 / 5 1

  

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  Good job from beginning to delivery day.Scooter arrives in good condition. Communication with your representative was very informative and constructive. I will recommend you to my friends. Thanks Janusz

  Review of 11/13/22, following an experience of 9/29/22 by JANUSZ K.

  Answer by motobuys.com

  

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  Hello, Thank you for the wonderful review and for taking the time to share your feedback! We value your opinion greatly, and it helps us maintain an excellent standard of service to our customers. -MotoBuys

• 5 / 5 1

  

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  I got a Apollo blazer 9 125cc kids ATV. It came on time and with no issues. I did change out the carburetor to give it a little more go, but not bad at all. My 10 yr old daughter loves riding it.

  Review of 11/13/22, following an experience of 9/9/22 by JOHN R.

• 5 / 5 1

  

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  Motobuys was easy to buy from, they helped me find the exact specs that I wanted, and it was delivered promptly. Would definitely recommend!

  Review of 11/13/22, following an experience of 9/12/22 by BENJAMIN S.

• 3 / 5 1

  

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  Nice people

  Review of 11/13/22, following an experience of 9/27/22 by EARLEY H.

  Answer by motobuys.com

  

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  Hello, Thank you for the wonderful review and for taking the time to share your feedback! We value your opinion greatly, and it helps us maintain an excellent standard of service to our customers. -MotoBuys

  Answer by Earley H

  

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  Sure no problem be well brother

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• 1 / 5 1

  

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  ABSOLUTELY TERRIBLE. THE 4 WHEELER RATTLES AND THE CHAIN RUBS THE FRAME. I HAVE CALLED AND EMAILED CHARLIE IN CUSTOMER SERVICE 7-8 TIMES AND EMAILED PICS PER HIS REQUEST AND NOT A SINGLE PERSON HAS RETURNED MY CALL EVEN HAVING PURCHASED AN EXTENDED WARRANTY. I CANNOT RIDE THE 4 WHEELER. IT IS GARBAGE AND I HAVE CONTACTED AN ATTORNEY TO GET MY MONEY BACK ON THIS PIECE OF JUNK. THE THING SITS IN MY GARAGE AND HAS BEEN USED LESS THAN 4 HOURS. I HAVE TOLD ANYONE WITHIN THE SOUND OF MY VOICE TO NEVER EVER EVER DO BUSINESS WITH MOTOBUYS AND YOUR CUSTOMER SERVICE IS A JOKE!!!! TERRIBLE EXPERIENCE! CROOKS!!

  Review of 11/13/22, following an experience of 9/7/22 by DANA S.

  Answer by motobuys.com

  

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  Hello, After looking through all of our Inboxes, I noticed that we sent an email to you on 9/22/2022 asking you to provide us with a short video of the issue with the handbrake spring, as well as a picture of the VIN#. We never received a response from you. Please send your response a short video of the issue with the handbrake spring as well as a picture of the VIN# to customercare@motobuys.com and we will be more than happy to assist you. -MotoBuys

  Answer by Dana S

  

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  The email sent by Charlie from info@motobuys.com requesting the info. was ***replied to*** the same day, 9/22 with VIN and videos requested????

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• 5 / 5 1

  

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  Easy to order, quick delivery

  Review of 11/13/22, following an experience of 7/11/22 by NANNIE L. *

  *Pseudonymized data at the request of the author

  Answer by motobuys.com

  

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  Thank you for the wonderful review and for taking the time to share your feedback! We value your opinion greatly, and it helps us maintain an excellent standard of service to our customers.

• 1 / 5 1

  

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  Purchasing the dirt bikes was easy they came quickly and on time. As far as the actual dirt bikes go, they have been nothing but problems from day one. The front shock was leaking on one of the bikes, the throttle was stuck open on the carburetor and now one of them will not work at all, it gets no spark. We have attempted to contact customer service multiple times, and have never heard back. Also parts are almost impossible to find even if you do figure out what the problem is. Would absolutely not recommend, and would never do business with again.

  Review of 11/13/22, following an experience of 8/31/22 by JACLYN Y.

  Answer by motobuys.com

  

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  Hello, I’m sorry to hear about your disappointment with us, and I would like to personally assist you with making things right. Let’s get on a call and address this ASAP, we value your business. Please contact me at (520) 619-2120 or email me at customercare@motobuys.com when convenient.

• 5 / 5 1

  

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  Promt servuce an nice product

  Review of 11/13/22, following an experience of 9/1/22 by DANNY W.

• 5 / 5 1

  

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  Purchase was easy and Mini - Bike was well packaged. Easy to finish the assembly and everything fit well.

  Review of 11/13/22, following an experience of 9/5/22 by TED T.

• 5 / 5 1

  

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  Great service, easy to purchase and loved the payment options. The bike was simple to put together and my kids absolutely love it. Great overall product and purchase.

  Review of 11/13/22, following an experience of 8/21/22 by ERIN R.

  Answer by motobuys.com

  

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  Hello, Thank you for the wonderful review and for taking the time to share your feedback! We value your opinion greatly, and it helps us maintain an excellent standard of service to our customers. -MotoBuys

• 2 / 5 1

  

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  The Jeep I ordered came in on time. The pallet was damaged. The cardboard was damaged, when I opened I noticed damage to the body, some minor. When I went into reverse, it wouldn’t shift back into neutral. I emailed the company about my problem. No response. My son looked into it. The shifting arm was in upside down and the lever it was connected to was also on wrong. It does shift now , but makes a unusual grinding noise when shifting to 2nd and 3rd.

  Review of 11/9/22, following an experience of 9/4/22 by JOEL G.

  Answer by motobuys.com

  

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  Hello, I’m sorry to hear about your disappointment with us, and I would like to personally assist you with making things right. Let’s get on a call and address this ASAP, we value your business. Please contact me at (520) 619-2120 or email me at customercare@motobuys.com when convenient. Sincerely, Carlos Customer Service Manager customercare@motobuys.com (520)619-2120 PO Box 551569 Dallas, TX 75355-1569 www.motobuys.com

• 1 / 5 1

  

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  The product purchase was fairly easy and straight forward. Communication with MotoBuys was decent during the purchasing process. But as soon as we received our purchase we realized it had some damage. After letting their service department know the steering wheel was drilled wrong and had to be installed incorrectly, they felt it appropriate to send a can of spray paint and some random nuts and bolts. There were over 30 deep scratches and gouges on the frame, which they received pictures of in many follow up emails. We never heard from anyone at MotoBuys after we informed them of all the issues. We Would NOT recommend using this website unless you have the knowledge to touch up scratches and gouges yourself. Do not expect timely responses if any at all from any of the staff.

  Review of 11/9/22, following an experience of 8/16/22 by NATE A.

  Answer by motobuys.com

  

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  Hello, After reviewing all images and emails, it seems like you had some very minor scratches which is the reason for providing the paint. There were no pictures of gauges included. Also, we did notice that you needed new sticker, which I also see was included in your Parts Request Order. Lastly, we suggest removing the screws from the steering wheel, line up the holes, and then screw in the screws. If you are still experiencing issues with your vehicle or have questions, please contact our Customer Service Manager (Carlos) directly at (520) 619-2120 and we will be more than happy to assist you.

  Answer by Nate A

  

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  The fact that it took me making a poor review for your company to get a timely response is disappointing. Further more the new sticker replacement was appreciated, along with the spray paint that we have to use to fix the multitude of issues that came on the frame. That being said we were led to believe that we were purchasing a brand new unit, and were dissatisfied with the condition it was shipped in. Which your company was notified about immediately, which was met with a tremendous amount of silence after we received the spray paint. As for the steering wheel, removing the screws and lining them up, will not work. Ken in tech support has already received an email with attached pictures of the steering wheel screw holes being drilled incorrectly. That being said, he either never saw the email or didn't care that a vital part of the machine we bought from MotoBuys was defective. Not once did I receive any correspondence back about these issues once the spray paint and sticker were mailed.

  Answer by motobuys.com

  

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  Hello, You did receive a new unit. Your unit having Shipping Damage does not mean it's a used vehicle. Yes, the spray paint would fix the scratches that were on the roll cage/frame due to shipping damage. I spoke with our Tech Support, and he advised that the steering wheel was not being assembled correctly. Based off the pictures you provided, we noticed that you were lining up the screws 1 by 1and tried to screw them in, however, this method will not line up the holes. For this reason, I advised that you line up the holes first, put the screws in to hold the place of the holes once lined up, and then proceed with tightening the screws. If you are still unable to install the steering wheel, please send a video to customercare@motobuys.com, showing your attempt to install the steering wheel so we may assist further. Carlos Customer Service Manager customercare@motobuys.com (520)619-2120 PO Box 551569 Dallas, TX 75355-1569 www.motobuys.com

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• 5 / 5 1

  

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  MOTO made buying my scooter easy!

  Review of 10/29/22, following an experience of 8/22/22 by STEPHEN G.

• 5 / 5 1

  

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  Entire ordering process was easy and clear. Delivery was also sooner than estimated and flawless. Cart assembly was as expected and cart fired right up. It has worked great, no problems! Grandkids love it!

  Review of 9/24/22, following an experience of 7/23/22 by BENEDICT M. *

  *Pseudonymized data at the request of the author

• 4 / 5 1

  

  Edit Flag

  Everything was perfect! Up until it came down to getting it licensed. I was able to reach someone regarding my title and they said to call if the licensing department gave me any trouble. Well they needed an MSRP so I tried calling... and tried calling... and tried calling! They must have taken a month off cause I never was able to get ahold of them. I tried email and never got a reply. The licensing office finally put the amount I paid as the msrp which was awesome and things worked out. All in all my experience was good and I am definitely buying a dirt bike for my kids soon from Motobuys!

  Review of 9/12/22, following an experience of 6/18/22 by SARINA V. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  Fast, on time. My Trailmaster 29 is way better quality than expected for the price. Dealer certificate made it easy to get a title.

  Review of 9/12/22, following an experience of 7/14/22 by LEILA P. *

  *Pseudonymized data at the request of the author

• 2 / 5 1

  

  Edit Flag

  One of the lug nuts was used before. Amd was stripped out when I received it with the jeep. One tire is egg shaped. Amd the chain gard was broke. I welded it. Other than that. I love it.

  Review of 9/12/22, following an experience of 7/10/22 by JEWEL D. *

  *Pseudonymized data at the request of the author

• 1 / 5 1

  

  Edit Flag

  Scooter was wrecked first day and then unable to get parts or repairs because they are not available. Tried to get aftermarket parts, still waiting….

  Review of 9/11/22, following an experience of 6/18/22 by PEYTON S. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  Wonderful products. Fast shipping to our door. We bought 2 50cc scooters. Easy to uncrate and put together for anyone handy. Would definitely recommend

  Review of 9/11/22, following an experience of 7/3/22 by FERNANDO R. *

  *Pseudonymized data at the request of the author

• 1 / 5 1

  

  Edit Flag

  This has been the worst buying experience I have ever had, received it not working from day one to get it to start had to being it to the shop,4 days later would not start BATTERY FAILEDHAD TO REPLACE THAT , 4 DAYS AFTER THAT WOULD NOT START GOT IT TO SHOP AGAIN AND THEY DETERMINED IGNITION KEY STARTER FAILED ORDERD AND INSTALLED THAT , KNOW IM IN ABOUT 3 WEEKS BRAKES FAILED NEED NEW BRAKE CALPOR, I SENT MANY EMAILS TO MOOTBUY AND MANY PHONE CALLS ,NO ONE RETURNED MY CALLS OR EMAIL, I HAVE SPENT $ 2700 ON A PEICE OF JUNK AND ABSOLUTELY NOTHING FROM MOTOBUYS AS THEY ONLY CONTACT YOU IF YOU ARE BUYING ,BUYER BEWARE , I SHOULD HAVE WAITED AND BOUGHT FROM A REAL COMPANY LIKE AMAZON AND THEY HAVE EM FRO $1,999

  Review of 9/11/22, following an experience of 7/1/22 by DANIELA M. *

  *Pseudonymized data at the request of the author

  Answer by motobuys.com

  

  Flag

  Our mechanic has been trying to reach you and sent an email on 8/29/2022 with his contact information. Please reply to his email so we may assist you.

  Answer by Daniela M

  

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  I have not received any emails from any one from motobuys

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• 5 / 5 1

  

  Edit Flag

  I have not assembled yet.

  Review of 9/11/22, following an experience of 6/28/22 by PHOEBE G. *

  *Pseudonymized data at the request of the author

• 2 / 5 1

  

  Edit Flag

  I bought my very first motorcycle, Trailmaster TM38, from this company as a childhood dream of mine. From the day I received the bike it came with a few problems as I have listed to customer service via email. The kickstart does not work, the headlight blows the main fuse when I start it if it’s on, the kickstart rubs against the body and scratched off the paint. Since the first startup it does not start up right away. A part from the suspension fork did not fit. The battery has died on me quickly. Now my bike does not start and it’s brand new. I am very disappointed with what I received and I never got a reply back from customer service via email. I work Monday- Saturday and most of my shifts are 12hrs+ so I am best contacted through email. Customer service told me they would send my problems with pictures I have sent to a technician and I never heard back and I sent another email asking what happened and I still did not receive an answer. I work a lot of hours and would have loved being able to spend my free time using my bike but now I have a motorcycle that sits and does not run. The very few times I have used it have been fun but it only turns on at random times. I was interested in buying a go kart or quad from this company but after having this brand new bike that is not reliable at all has made me lose interest. I am doing payments on a motorcycle I can not use. At this point I want a full refund or exchange, at least a proper response with proper action. I am moving to a new job soon that will give me more free time so I am in hopes to hear back from the company soon.

  Review of 9/11/22, following an experience of 6/21/22 by SAMMIE F. *

  *Pseudonymized data at the request of the author

  Answer by motobuys.com

  

  Flag

  Hello I’m sorry to hear about your disappointment with us, and I would like to personally assist you with making things right. Let’s get on a call and address this ASAP, we value your business. Please contact our Customer Service Manager at (520) 619-2120 or customercare@motobuys.com when convenient. Motobuys

  Answer by Sammie F

  

  Flag

  I have not heard back. I called once and emailed twice

  Answer by Sammie F

  

  Flag

  I have not heard back. I called once and emailed twice

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• 5 / 5 1

  

  Edit Flag

  Great customer service by Jeff

  Review of 9/11/22, following an experience of 6/6/22 by TAYLOR H. *

  *Pseudonymized data at the request of the author

• 1 / 5 1

  

  Edit Flag

  I would give 5 stars; however the front brake caliper is poorly made and will not bolt on due misalignment of the bolt holes. I have submitted multiple warranty requests to send new caliper with no response. Very poor customer service, beware

  Review of 9/11/22, following an experience of 6/15/22 by ARNOLD K. *

  *Pseudonymized data at the request of the author

  Answer by motobuys.com

  

  Flag

  Hello, Your Part Request has been shipped. If you have not received your tracking information, please contact our customer service team and will be more than happy to assist you. -MotoBuys

• 5 / 5 1

  

  Edit Flag

  I bought the apollo blazer 9 for my son. I was very reluctant about buying a Chinese bike but i didn't want to spend 4500 for my sons first atv. We have had it for about 3 months now and this thing is awesome. He rides every day, and i mean every day with no problems. It was a great buying experience. I called motobuys to ask some questions about the difference models i was looking at. They answered all of them. I purchased right over the phone with my credit card. They said expect 10 days for delivery and it was at my door step in 5. I would recommend motobuys to anyone looking for a atv or motorcycle. When I get ready for the next size, I will be calling motobuys.

  Review of 9/11/22, following an experience of 6/2/22 by NORA L. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  Very happy with my purchase and have already risen 600 miles on these great little scooters. All I have to say is fun fun fun. You need at least one!!!

  Review of 9/11/22, following an experience of 6/14/22 by BRADLY F. *

  *Pseudonymized data at the request of the author

• 4 / 5 1

  

  Edit Flag

  The order was intact when received. The bike works well. I didn't receive my free gift as promised, but that's okay.

  Review of 9/11/22, following an experience of 6/23/22 by ROBB J. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  Nice bike, but no instructions for assembly it and was missing bolts, love the bike runs great and lots of fun.

  Review of 9/11/22, following an experience of 7/22/22 by LORENZ K. *

  *Pseudonymized data at the request of the author

• 1 / 5 1

  

  Edit Flag

  I attempted to contact them with several issues about my moped, for several weeks. I called several times per day, emailed them and used the chat. I received no responses, this have been going on for 2 months. I’m one day I was able to talk to “Charlie” he promised me that someone was calling me the next day at 11 am their time 1pm my time. Of course nobody did, I continued to called… no response. Two months later somebody called Kent called (once) when I was with patient and I couldn’t pick up, he sent an email letting me know he called back. I kept calling back and nothing! The issue of none of the gauge working and the shipping was never resolved. I regret doing business with them. It is frankly the worse customer service ever and I advise anybody to shop elsewhere! They don’t take your business seriously and it is too obvious!

  Review of 9/10/22, following an experience of 6/27/22 by THALIA O. *

  *Pseudonymized data at the request of the author

  Answer by motobuys.com

  

  Flag

  You spoke with our mechanic (Ken) on 8/29/2022. He advised you to remove the front chrome cover, check if the all the wires are connected and call him once you have done so. We still have not received an update from you. Please reply to Tech-Support@motobuys.com with an update so we may further assist you.

  Answer by Thalia O

  

  Flag

  It didn’t work.

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• 3 / 5 1

  

  Edit Flag

  The delivery ,,to big truck. I'm ordering new parts for bike making parts to fit. Bike in half rough condition.

  Review of 9/10/22, following an experience of 6/20/22 by ALLISON J. *

  *Pseudonymized data at the request of the author

• 1 / 5 1

  

  Edit Flag

  I bought a street version on the TM250 the TM 31X and was sent a bill of sale that stated in BOLD lettering that this bike is for off road use only. Why sell a dirt bike with a high/low beam headlight, tail light over the license plate holder, brake light, 2 mirrors and turn signals. 161 Powersports sends out the correct title. Buy from 161 Powersports. I even called to ask them to reissue a new title. They acted like I was troubling them. Not happy.

  Review of 9/10/22, following an experience of 7/13/22 by MADISYN K. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  My experience buying from Motobuys was excellent. I conducted my purchase entirely on the website after I had researched what I wanted to buy. The 2 mini bikes I ordered arrived in just a few days and the assembly has not been difficult. I cannot comment on their support or anything else at this time as I haven’t needed to use it.

  Review of 9/10/22, following an experience of 7/9/22 by JORGE R. *

  *Pseudonymized data at the request of the author

• 4 / 5 1

  

  Edit Flag

  Everything went well, enjoy the bike. Waiting to get the purchase paper work.

  Review of 9/10/22, following an experience of 6/21/22 by ELMO R. *

  *Pseudonymized data at the request of the author

• 2 / 5 1

  

  Edit Flag

  I've emailed about the busted cart they sent, with no response back. It barely runs, ebrake cable is broken, electrical short after running a bit, orange peel paint, rim cap falls off.

  Review of 9/10/22, following an experience of 6/16/22 by AALIYAH G. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  🫡nice

  Review of 8/27/22, following an experience of 7/23/22 by ELISEO G. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  Great bike, got it on time, no problems with shipping or anything really. Thankyou

  Review of 8/27/22, following an experience of 7/9/22 by STERLING S. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  My order is still in crate u sent. I have not had time to uncrate it, but looks like everything is ok and not damaged. I bought one of the same go carts from a different company in August of this year, it was damaged in shipping and I still haven’t received replacement of damaged parts.

  Review of 11/17/21, following an experience of 9/24/21 by ANIKA E. *

  *Pseudonymized data at the request of the author

  Answer by motobuys.com

  

  Flag

  Thank you for the wonderful review and for taking the time to share your feedback. Your opinion is valued greatly, and it helps us maintain an excellent standard of service to our customers. If you have any concerns, please feel free to contact our customer service team and we will be happy to assist you.

• 5 / 5 1

  

  Edit Flag

  Absolutely love my Rukus !! Only thing is I was hoping for a better throttle response. I only purchased the 50cc but it seems slow to start out. If you have any suggestions I would greatly appreciate it ! Quality and design are absolutely awesome !!

  Review of 11/17/21, following an experience of 9/7/21 by MYRA B. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  Motobuys made the experience a great one! The Trailmaster MB200 exceeded expectations on ease of build, price point, and riding capability. The rear shocks and disk breaks are huge wins over other minibikes and buying from Motobuys.com means that the experience from selection to shipping is top notch. I would definitely buy again from this dealer! Everyone should have the excitement, adventure and reward of owning a Trailmaster MB200. You should get yours today from Motobuys.com. I felt like a deserved mine. And so should you. Do it right away!!! Come next year we'll probably hope to buy a second Trailmaster MB200. For now, I've had the pleasure of owning and riding hands down the best minibike on the market!!

  Review of 11/17/21, following an experience of 9/29/21 by REY H. *

  *Pseudonymized data at the request of the author

  Answer by motobuys.com

  

  Flag

  Thank you for the wonderful review and for taking the time to share your feedback! Your opinion is valued greatly, and it helps us maintain an excellent standard of service to our customers. We hope to soon do business with you again.

• 5 / 5 1

  

  Edit Flag

  Fast shipping, no issues.

  Review of 11/3/21, following an experience of 9/28/21 by MARYJANE D. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  I ordered my scooter online and had it to my door within about a week. It did arrive with some body damage sustained in shipping but Motobuys sent out the replacement part immediately and I had that in a couple of days. Carlos called and made sure everything worked as it should. Would highly recommend.

  Review of 11/3/21, following an experience of 9/21/21 by EBONY H. *

  *Pseudonymized data at the request of the author

  Answer by motobuys.com

  

  Flag

  Thank you for the wonderful review and for taking the time to share your feedback! Your opinion is valued greatly, and it helps us maintain an excellent standard of service to our customers.

• 3 / 5 1

  

  Edit Flag

  The starter stopped working on the second day. I am no good at electronics. Do you have any suggestions?

  Review of 10/15/21, following an experience of 8/23/21 by DARRELL O. *

  *Pseudonymized data at the request of the author

  Answer by motobuys.com

  

  Flag

  Hello , I’m sorry to hear about your disappointment with us, and I would like to personally assist you with making things right. Let’s get on a call and address this ASAP, we value your business. Please contact us at (520)619-2120 when convenient.

• 5 / 5 1

  

  Edit Flag

  I purchased 2 Trailmaster MB200 Mini Bikes for my grandsons aged 15 and 11. Ordering was easy and delivery was right on time. You do have to unpackage them and put a few things together but it was easy. I actually followed the directions. The Boys loved them and immediately rode them with no problems. It has since been a few weeks and they can't wait to get home and ride some more. They seem very well built. I would only recommend non-ethynyl gas.

  Review of 10/1/21, following an experience of 8/30/21 by OSCAR W. *

  *Pseudonymized data at the request of the author

  Answer by motobuys.com

  

  Flag

  Hello, Thank you for the wonderful review and for taking the time to share your feedback. Your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.

• 5 / 5 1

  

  Edit Flag

  Great product , Fair Price, Quick delivery ,very helpful and put together correctly. Delivered right to our doorway

  Review of 10/1/21, following an experience of 8/24/21 by CHRISTA B. *

  *Pseudonymized data at the request of the author

  Answer by motobuys.com

  

  Flag

  Hello, Thank you for the wonderful review and for taking the time to share your feedback. Your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.

• 5 / 5 1

  

  Edit Flag

  Very satisficed purchasing from Motobuys. Delivery was very good for such a large crated item. The lift-gate truck service was especially good for putting the crate in driveway as requested. good service............thank you, Jerry H in mich.

  Review of 10/1/21, following an experience of 8/26/21 by DAHLIA T. *

  *Pseudonymized data at the request of the author

  Answer by motobuys.com

  

  Flag

  Hello, Thank you for the wonderful review and for taking the time to share your feedback. Your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.

• 5 / 5 1

  

  Edit Flag

  Motobuys has a great customer support team that really took care of me when my first Trailmaster MB200 showed up damaged from shipping. They sent me replacement parts right away, and were a pleasure to deal with. I liked the service I received so much I ordered a second Trailmaster for my daughter through them, Thank you motobuys!

  Review of 10/1/21, following an experience of 8/22/21 by GUSTAVE S. *

  *Pseudonymized data at the request of the author

  Answer by motobuys.com

  

  Flag

  Hello, Thank you for the wonderful review and for taking the time to share your feedback. Your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.

  Answer by Gustave S

  

  Flag

  You guys are great, lemme know if I can be of further service :)

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• 4 / 5 1

  

  Edit Flag

  Would have gave 5 stars but we need a part for our go kart. Both called and left a message and also send email with no response. Other then that I have no problems. Delivered promptly

  Review of 10/1/21, following an experience of 8/21/21 by JACINTHE B. *

  *Pseudonymized data at the request of the author

  Answer by motobuys.com

  

  Flag

  Hello, Thank you for the wonderful review and for taking the time to share your feedback. Your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers. I would like to personally assist you with making things right. Please contact me directly at (520)619-2120 when convenient so I may assist you with your Parts Request. Sincerely, Carlos Customer Assistant customercare@motobuys.com (520)619-2120

• 5 / 5 1

  

  Edit Flag

  Superior service!!!!

  Review of 9/25/21, following an experience of 8/13/21 by BRICE S. *

  *Pseudonymized data at the request of the author

  Answer by motobuys.com

  

  Flag

  Hello, Thank you for the wonderful review and for taking the time to share your feedback. Your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.

  Answer by Brice S

  

  Flag

  Also, my son is so happy with his new motor bike!!!!

  Answer by motobuys.com

  

  Flag

  Very glad to hear that your son is enjoying his new motor bike! We love to hear when our customers and their families are really enjoying our vehicles and having a great time!

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• 5 / 5 1

  

  Edit Flag

  Like what I got just need the parts to get it done

  Review of 9/25/21, following an experience of 8/6/21 by DEANNA M. *

  *Pseudonymized data at the request of the author

  Answer by motobuys.com

  

  Flag

  Hello, Thank you for the wonderful review and for taking the time to share your feedback. Your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.

• 4 / 5 1

  

  Edit Flag

  The brake caliper fell off after 1 week. The pads were lost. Motobuys did not return my request for parts.

  Review of 8/25/21, following an experience of 7/3/21 by JARRET R. *

  *Pseudonymized data at the request of the author

• 4 / 5 1

  

  Edit Flag

  Ordered 2 for the kids and 1 for the adults. They are fun. One of the kid go carts didn’t start, technical issue found to be the wiring to battery was installed backwards. Called tech support and he was attempting to be helpful, but didn’t point us in the right direction. Thank goodness my husband figured it out!

  Review of 8/25/21, following an experience of 7/31/21 by KALLIE B. *

  *Pseudonymized data at the request of the author

  Answer by motobuys.com

  

  Flag

  Thank you for the wonderful review and for taking the time to share your feedback. Your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.

  Answer by motobuys.com

  

  Flag

  Thank you for the review and for taking the time to share your feedback. Your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.

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• 5 / 5 1

  

  Edit Flag

  Thank

  Review of 8/25/21, following an experience of 7/24/21 by STEVIE W. *

  *Pseudonymized data at the request of the author

  Answer by motobuys.com

  

  Flag

  Thank you for the wonderful review and for taking the time to share your feedback! Your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.

• 4 / 5 1

  

  Edit Flag

  Everything was intact everything fit well but the shipping carrier dented the steel cage it shipped in

  Review of 8/25/21, following an experience of 7/16/21 by HALEIGH B. *

  *Pseudonymized data at the request of the author

  Answer by motobuys.com

  

  Flag

  Thank you for the wonderful review and for taking the time to share your feedback. Your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.

• 5 / 5 1

  

  Edit Flag

  Delivery was right on time. Customer support was excellent. There was a disconnect between the shipping agent and Motobuys in the shipping address. I was happy to see that Motobuys provided the shipper information and I was able to check on my order and provide the correct information. Although it was unfortunate that the shipping company still transposed the address a second time, the delivery company was able to call me once they realized there was no such address and all turned out well.

  Review of 8/25/21, following an experience of 7/19/21 by CRISTAL J. *

  *Pseudonymized data at the request of the author

• 4 / 5 1

  

  Edit Flag

  I waited the longest for my trailmaster mb 200-2. I'm from Alaska, it had to travel to get to me, but the wait was worth it! I use mine on a 25 mile long gravel road on rolling hills. This little bike can hit 40 mph going down hill! Wow! And I'm going up to 34 mph on level ground! Great bike! Glad I got it, hope to keep it for years. I'm riding it stock, no modifications to it.

  Review of 8/25/21, following an experience of 7/21/21 by ADALINE H. *

  *Pseudonymized data at the request of the author

  Answer by motobuys.com

  

  Flag

  Thank you for the wonderful review and for taking the time to share your feedback. Your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.

• 4 / 5 1

  

  Edit Flag

  Part was received on time.

  Review of 8/3/21, following an experience of 6/16/21 by ALBERT W. *

  *Pseudonymized data at the request of the author

  Answer by motobuys.com

  

  Flag

  Hello, Thank you for the review and for taking the time to share your feedback. Your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.

• 5 / 5 1

  

  Edit Flag

  Site was easy to navigate, ordering process was not difficult. Shipping was fast. The only issue I had was the degree of assembly that was described. More complicated to assemble than I anticipated.

  Review of 7/28/21, following an experience of 6/15/21 by JUSTINE D. *

  *Pseudonymized data at the request of the author

• 1 / 5 1

  

  Edit Flag

  I’ve received very little support for my non running machine, 1 return email over the span of 20 days and me sending 3 emails. I would never purchase from this company again. Wasted money and a non functioning pit bike.

  Review of 7/28/21, following an experience of 6/22/21 by ALEXA S. *

  *Pseudonymized data at the request of the author

  Answer by motobuys.com

  

  Flag

  Hello, We apologize for the late response. We have made your request a High Priority and the customer service team supervisor, will be reaching out to you immediately. If you have any questions or concerns, please contact our customer service team at (877)667-6289 and we will be happy to assist you.

• 5 / 5 1

  

  Edit Flag

  I am very pleased with the purchase, they were in contact with me on the shipping and delivery. I received my scooter in excellent shape, no issues. I will def look at purchasing another one from them in the future. For customer builds etc.

  Review of 7/23/21, following an experience of 6/6/21 by DOMINIC Z. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  Everything went very well.

  Review of 4/13/21, following an experience of 2/28/21 by GERSON C. *

  *Pseudonymized data at the request of the author

• 3 / 5 1

  

  Edit Flag

  Broken parts when shipping

  Review of 4/13/21, following an experience of 2/20/21 by VERDIE B. *

  *Pseudonymized data at the request of the author

  Answer by motobuys.com

  

  Flag

  Dear Customer, Thank You for choosing MotoBuys! We apologize for the slight damage that occurred to your Trailmaster Storm 200 during shipment. I see in my system that the parts you requested were: The Chain and Rear Fender with Bolts-shipped on 03/02/2021 and delivered on 03/04/2021. And lastly, the Right Throttle Housing Unit-shipped on 03/16/2021 and delivered on 03/19/2021. If you are still needing parts or require more assistance, please be free to contact us.

• 5 / 5 1

  

  Edit Flag

  I’m am very pleased with the mini bike that I purchased from Motobuys. I would recommended and have recommended to others. Customer service seems to be very helpful.

  Review of 4/13/21, following an experience of 2/25/21 by LUCIOUS B. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  Very good experience I have bought several times with them and have been satisfied every time

  Review of 4/2/21, following an experience of 2/5/21 by HADLEY M. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  On time excellent bike rides like a cadillac and it's fast with torque converter already on add stage 1 kit and it goes

  Review of 4/2/21, following an experience of 2/26/21 by AMY J. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  While falling a little behind with some issues that I’m sure were Covid related this company has gone above and beyond to answer all my needs. Shout out to Jeff and Carlos for keeping me informed with all I needed to know. Thank you Motobuys for a great purchase and customer service! Sincerely Teresa Lockwood

  Review of 3/28/21, following an experience of 1/17/21 by BROWN F. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  I love the Trailblazer Retro Scooter! It is very cute and rides very smooth. The free shipping and paperwork are the reason I purchased here instead of another company. The delivery was fast and hassel free. Will be purchasing from them again!

  Review of 3/27/21, following an experience of 1/8/21 by THEO L. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  Excellent company to deal with... Highly recommended... Thanks

  Review of 3/13/21, following an experience of 1/13/21 by BERNICE K. *

  *Pseudonymized data at the request of the author

• 3 / 5 1

  

  Edit Flag

  Everything happened the way they said

  Review of 3/12/21, following an experience of 1/25/21 by EMELIA R. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  Awesome and fast shipping.

  Review of 3/12/21, following an experience of 1/25/21 by MAGDALEN W. *

  *Pseudonymized data at the request of the author

• 4 / 5 1

  

  Edit Flag

  The Apollo DBx-16 came in good condition except my handlebars wouldn’t sit flush in the clamps. Most likely a manufacturer issue. Good bike for the price. No issues so far.

  Review of 3/12/21, following an experience of 1/17/21 by KAILEE S. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Fast and courteous service

  Review of 3/12/21, following an experience of 1/15/21 by MAE C. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  This was my second purchase. I bought a 125cc for my 13 yr old son and then just bought our second 110cc for my 7 yr old daughter. Customer service was excellent. Order process was simple and delivery was fast. I highly recommend MotoBuys. My son has had his bike since February and enjoys it very much.

  Review of 4/22/20, following an experience of 2/25/20 by CLARA P. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  The company was great to deal with and I am happy with my product

  Review of 3/18/20, following an experience of 2/23/20 by OWEN B. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  My son loves his 4 wheeler, the order was delivered within a week. it had a few broken parts from shipping but the service department replaced each part with no hassle. I would buy another one in the future. I also love the safety features, kill switch hooked to a tether, a remote that can alarm and shut the wheeler off and turn it back on from 50 feet away.

  Review of 3/18/20, following an experience of 1/9/20 by TERRENCE E. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  I bought 150cc scooter and had a choice of red or blue was hoping to get the blue one and that’s is exactly what I got it came fully assembled no damages excellent condition customer service was a great help and helped me with all questions I had and told me what to do to get my bike registered And the titles came before the expected time free helmet and gloves and lock all at the same time thank you motobuys.Scooter rides excellent it’s pretty darn fast I must say thank you guys

  Review of 3/18/20, following an experience of 2/27/20 by VERNICE B. *

  *Pseudonymized data at the request of the author

• 3 / 5 1

  

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  A month following the order I am still waiting for the wind shield I purchased and paid for.

  Review of 8/26/19, following an experience of 7/26/19 by KARI P. *

  *Pseudonymized data at the request of the author

• 3 / 5 1

  

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  Motobuys.com is great.

  Review of 8/7/19, following an experience of 7/15/19 by AMIE H. *

  *Pseudonymized data at the request of the author

• 2 / 5 1

  

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  There after the sale customer service and support is NON EXISTENT. After many times of trying to contact and speak to an actual human and not voice mail, I decided to purchase accessories and parts at a different dealer. Had I known this they would not have been the business that I would purchase from. Other dealers are quick to answer and ship what is needed.

  Review of 6/8/19, following an experience of 3/18/19 by CASSANDRE R. *

  *Pseudonymized data at the request of the author

• 2 / 5 1

  

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  Very rude and arrogant service help. No customer appreciation or loyalty from them

  Review of 5/31/19, following an experience of 3/22/19 by NIKOLAS H. *

  *Pseudonymized data at the request of the author

• 2 / 5 1

  

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  Didn't receive utv I ordered. Got a lot cheaper machine. Not satisfied with sales. Staff. Very RUDE.

  Review of 5/31/19, following an experience of 1/8/19 by MAYA S. *

  *Pseudonymized data at the request of the author

• 1 / 5 1

  

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  One of the ATV's I purchased from them was defective. I called multiple times never got a resolution. I would not recommend buying from them.

  Review of 5/30/19, following an experience of 3/24/19 by VICKIE M. *

  *Pseudonymized data at the request of the author

• 4 / 5 1

  

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  It was an easy purchase with fast shipping

  Review of 5/21/19, following an experience of 3/27/19 by KYLA W. *

  *Pseudonymized data at the request of the author

• 4 / 5 1

  

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  It's good! I got what I ordered. Seems like a good bike as well, just use thread lock.

  Review of 5/9/19, following an experience of 2/15/19 by MELYNA B. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  They delivered as promised! My wife loves her Ice Bear. She is just like a little kid on it. Thanks. R.

  Review of 5/1/19, following an experience of 3/6/19 by RAYMUNDO S. *

  *Pseudonymized data at the request of the author

• 4 / 5 1

  

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  Good

  Review of 5/1/19, following an experience of 2/7/19 by AIYANA M. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  After trying to purchase a black go kart before my son's birthday from a number of other websites that ended up telling me they were out of stock I finally called moto buys and they were able to come through at the last minute and my son received the go kart he wanted before his birthday. Thank you moto buys.

  Review of 5/1/19, following an experience of 3/6/19 by EMMY K. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  I like the site great buy!! Came fast and in great shape no issues runs excellent! Description was a little off it said it fit a 6 foot 2 inch person but it's a little smaller than that overall great purchase!

  Review of 5/1/19, following an experience of 2/27/19 by DAMIEN M. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Bought go cart as a birthday gift for my nephew. He loves it. Perfect.....

  Review of 4/30/19, following an experience of 2/7/19 by JARROD T. *

  *Pseudonymized data at the request of the author

• 3 / 5 1

  

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  It’s was difficult to get someone to answer the phone to check the order. The go kart arrived on time but was scratched up and had a small dent in it. Packaging was insufficient to protect the product during shipment. I didn’t refuse it because I didn’t think a replacement would be any better. Should send some touch up paint.

  Review of 4/30/19, following an experience of 3/20/19 by JACLYN C. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Vary happy with my 2nd purchase for motobuys this time everthing perfect the first oarder forks were no good on appalo dirt biks would oarder again for sure

  Review of 4/30/19, following an experience of 3/1/19 by JUVENAL B. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Fantastic seller. Communication was great and they were Rocket Fast in processing my order and getting it delivered. They have a good hands on approach with working with their customers, and response time is very FAST. I highly recommend this company, and I plan to do additional purchases in the future. I give them FIVE STARS all the way. Thanks so much for a wonderful purchase.

  Review of 4/30/19, following an experience of 1/28/19 by MOHAMMAD H. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Great value...my grandson loves his new bike!

  Review of 4/30/19, following an experience of 3/16/19 by SELENA P. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Ordered the golf cart (200). Took a week longer to get here than exspected, but the customer service was excellent. Communicated with me thru the process. I assembled myself in an hour. Easy to follow instructions. Seatbelt was a chore to figure out how to route behind the seat seat. Other than that, easy. Only two things negative thing I have: Shipper arrived with Tommy lift. Without my pallet forks on my tractor, couldn’t have got it off. And from my purchase, no manual. I personally feel it should have an owners manual. The ones on line are close. But not correct. I give 5 stars because Was truest pleased with my purchase, communication & customer service. Best of luck to the folks at Motobuy’s. Bill V.

  Review of 4/30/19, following an experience of 2/15/19 by GRIFFIN H. *

  *Pseudonymized data at the request of the author

• 4 / 5 1

  

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  It was good although company never did respond to my review that motorcycle did have a 6 inch scratch on front right fork, were missing rear top shock nuts not supplied, Bike MOT came written with wrong purchaser name which caused trouble when titled. Regards

  Review of 4/30/19, following an experience of 3/16/19 by JERAD B. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  They did good , Hard to communicate with , but straight-up so far

  Review of 4/30/19, following an experience of 3/14/19 by VERNON H. *

  *Pseudonymized data at the request of the author

• 3 / 5 1

  

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  Dont order the fast delivery way because you pay the extra money for fast delivery and it doesnt come any faster.Unless you do like I did and go 2 hours away and get it from the ups shipping site to get it a day earlier.

  Review of 4/30/19, following an experience of 1/27/19 by WANDA H. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Quick and painless ordering, discounted pricing for group buys and very fast shipping for freight. Will recommend to anyone.

  Review of 4/30/19, following an experience of 2/23/19 by KYLER G. *

  *Pseudonymized data at the request of the author

Reviews displayed in chronological order