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Review Summary
Kaiser Willys is praised for its excellent products, ease of ordering, and knowledgeable staff, making it a reliable source for parts.
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Mike D.
Jun 20, 2025
Verified reviewExcellent
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Robert J.
Jun 20, 2025
Verified reviewGreat people to work with. If you have any problems with your order or if you need advice they will help you no matter what.
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Ed L.
Jun 20, 2025
Verified reviewThank you for answering my questions before I ordered the set of tail lights. I am extremely satisfied with the product. But most of all, your kindness and willingness to help me out! I would recommend your company to anyone who is on the fence about what to order or whom from.
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Patrick O.
Jun 20, 2025
Verified reviewGreat
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Reynier V.
Jun 20, 2025
Verified reviewVery snappy service from Cam Nixon at KaiserWillys thx for great effort guys
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Petr V.
Jun 20, 2025
Verified reviewGreat as usual! Thanks.
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Kent P.
Jun 20, 2025
Verified reviewOrdered a wiring harness for a 1949 Willys I am working on. Got a call back from Kaiser a couple hours later just to verify that was indeed the correct item requested, it was, so they placed the order and sent out immediately. Had a couple other questions as long as we were on the phone and Mike cleared those issues up from me as well. Great customer service in todays world!!
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Bruce H.
Jun 19, 2025
Verified reviewi haven't received my part yet ,ordered may 19 ,spoke to the people at kaiser,one told me that it would ship out the next day,i called back a week later and another guy said that he didn;t know why i was told that but that it might ship by the end of the week..i;m not real happy with their service so far
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Brent M.
Jun 19, 2025
Verified reviewA very responsive and helpful company. On time and notify me if there is a delay in me getting my purchase
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William A.
Jun 17, 2025
Verified reviewGreat part descriptions. Always get the right part for my jeep on every order. Very fast shipping and very good prices.
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David T.
Jun 17, 2025
Verified reviewFriendly knowledgeable service, part was exactly what I wanted and fit perfectly
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Michael M.
Jun 17, 2025
Verified reviewbest ever product
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Chuck H.
Jun 17, 2025
Verified reviewTheir catalog is easy to find parts in, pictures are actual and not just "representative photos", shipping is fast and they have a phone number I can call and talk to a PERSON, not chat with a computer! I really haven't found anything to not like about how they do business and I'm glad to support them with my business.
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Glen E.
Jun 17, 2025
Verified reviewAlways prompt and shipping is quick. Service on the phone is always helpful and pleasent.
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Bill F.
Jun 17, 2025
Verified reviewthe gaskets purchased were exact for the application and the logistics were right on track for what I expected.
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Gary B.
Jun 17, 2025
Verified reviewFuel pump arrived on time, got it installed, seems to have fixed problem.
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Chrs S.
Jun 17, 2025
Verified reviewThey try to give good customer service but fall short due to bad attitudes of certain employees. We were told they would give free shipping on a part that was left out of our order in writing via and email. Instead we were charged $11 shipping for a $5 part. Ridiculous. When we reached out about it a certain employee told us they would give us a credit on our account. Well as it turns out there is no credit on our account. So the employee lied just to get us off the phone. Shameless.
Reply from Kaiserwillys.com
Thank you for sharing your feedback. We sincerely apologize for the frustration you've experienced regarding the shipping charge and communication issues. Your comments are important to us, and we are committed to improving our service. We appreciate your understanding as we work to address these concerns.
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Richard L.
Jun 17, 2025
Verified reviewGreat experience! They have everything I need, if I only had the funds to buy more!! 😂
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Steve B.
Jun 17, 2025
Verified reviewKaiser carries an excellent selection of quality parts at fair prices. Their site is easy to navigate and provides other great technical and instructional support. Overall, one of the best suppliers of vintage Jeep parts.
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Richard O.
Jun 17, 2025
Verified reviewIt's nice to have a place where I can purchase any thing i need to restore my willy's, great service and fast delivery,
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