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Review Summary
The Natural Sapphire Company is praised for its stunning gem quality and attentive staff, making the purchasing process enjoyable and satisfying. Customers appreciate the exceptional craftsmanship and helpful communication, with many eagerly anticipating future purchases.
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A. A.
Nov 7, 2023
Verified reviewGreat experience. Very responsive and helpful. The product was as advertised. Would definitely refer them to friends and family.
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Hi Tommy, Thank you for your kind words! We truly appreciate your recommendation. - Katherine
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A. A.
Oct 31, 2023
Verified reviewFirst time dealing with the Sapphire company and was very satisfied. The website was easy to navigate and Neli was very professional, courteous and knowledgeable.
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Hi Jim, Thank you for choosing us and for your kind review! We look forward to hearing from you again in the future. - Neli
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A. A.
Oct 28, 2023
Verified reviewI bought earrings from the natural ruby company…. The earrings were beautiful and great quality….the customer service was excellent…,the shipping was quick and secure…the entire online jewelry shopping and buying experience with this company was excellent and NO lab created junk involved
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Hi Robin, Thank you very much for your kind review! It was such a pleasure working with you. Enjoy your earrings! - Marie
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A. A.
Oct 26, 2023
Verified reviewI could not have had a more pleasurable experience in shopping for and selecting an engagement ring and would recommend (and will recommend) The Natural Sapphire Company to anyone looking for sapphire jewelry. Michael was extremely helpful and informative throughout the entire process - from meeting with me in his office to see a large selection of sapphires in-person (both several specific sapphires I requested to see and many more he thought may fit the qualities I was looking for), answering my countless questions and requests for additional photos/more information, all the way through to ring design and order fulfillment. Michael and his team were incredibly helpful and patient throughout the whole process - and I could not be more pleased with the finished product.
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Hi Austin, We're truly glad to hear about your exceptional experience with The Natural Sapphire Company. Thank you for your kind words and recommendation. Enjoy your engagement ring! - Michael
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A. A.
Oct 23, 2023
Verified reviewSearching for engagement rings is exhausting, honestly. There are so many options. TNSC had hands down one of the easiest, most customer friendly, sites I came across. When I found the PERFECT oval bicolor sapphire I knew I had found the stone. Imagining that in the simple east to west setting I knew I wanted was easy with the 3D renderings. Ashley R was a huge help every step of the way and genuinely wanted to make sure that our experience was spectacular. The ring is even better in person. A complimentary resize, due to my own sizing error, was extremely easy to request and submit for. The turn around time was much faster than expected. I will not hesitate to recommend the Natural Sapphire Company and especially Ashley to anyone who asks about this gorgeous and unique ring. I look forward to loving it and the man who asked me to marry him forever.
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Hi Kayla, Thank you very much for sharing your experience with us! Your feedback means a lot to me. - Ashely
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A. A.
Oct 22, 2023
Verified reviewNeli has been very helpful and nice to help us to pick our engagement ring. Always responded to our questions quick and offering great options. The process of picking the stone to make the ring was smooth. We really love the ring we got. Thank you so much.
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Hi Ka Hei, Thank you for choosing us, and we appreciate your kind words! It was such a pleasure working with you. Congratulations and best wishes - Neli
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A. A.
Oct 18, 2023
Verified reviewThe Natural Sapphire Company has excellent and very high quality products. I received fantastic customer service from Katherine. Professional handling of my order and delivery. My custom ruby ring looks absolutely gorgeous. Looking forward to doing more purchases.
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Hi, Thank you for your kind words, and we appreciate your trust in The Natural Sapphire Company! It was such a pleasure working with you. - Katherine
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A. A.
Oct 16, 2023
Verified reviewThanks to The Natural Sapphire Company we found the perfect Padparadscha Sapphire for our engagement ring. Lauren was wonderful in guiding us through the process, patiently answering all our questions and organising the smooth delivery from New York to London in less than a week. Very professional and personable service. Very much appreciated!
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Hi Sebastian, Thank you for your kind words and for choosing The Natural Sapphire Company! We're glad to have been a part of finding the perfect Padparadscha Sapphire for your engagement ring. Congratulations on your engagement! - Lauren
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A. A.
Oct 13, 2023
Verified reviewAbsolutely incredible experience with the Natural Sapphire Company. Marie was wonderful to work with and the ring is beautiful and high quality!
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Hi Allison, Thank you very much for your kind review! It was such a pleasure working with you. Enjoy your ring! - Marie
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A. A.
Oct 12, 2023
Verified reviewMy go to for high quality sapphire jewelry. All 4 of my transactions weren’t just seamless, they went above and beyond to accommodate my changing schedule.
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Hi Stephen, Thank you very much! We're grateful for your continued trust in us. We look forward to hearing from you again in the future! - Lauren
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A. A.
Oct 12, 2023
Verified reviewI highly recommend the Natural Sapphire Company. My ring is absolutely beautiful, and when I needed help with resizing and a repair, Lauren was communicative and helpful. I'm super happy with my ring and glad I went with a place that I trust.
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Hi Kathryn, Thank you for your kind recommendation! It was such a pleasure working with you. Enjoy your stunning piece! - Lauren
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A. A.
Oct 12, 2023
Verified reviewMarie was absolutely amazing. She gave good recommendations and always took any of the feedback when it came to ring design to heart. She never said no to any suggestions I made and made sure to get me all the answers I needed. The ring came our beautiful! So happy and excited to present it to my partner
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Hi Andrew, Thank you very much for your kind review! Your feedback means a lot to us. We hope your partner will love it just as much. - Marie
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A. A.
Oct 11, 2023
Verified reviewNatural Sapphire Company is a splendid place to buy sapphires and also to have them set. Their selection and prices are superb, and their design and goldsmithing work are excellent. The shopping experience in their beautiful showroom is not to be missed! I have made many purchases there over the years, and they are all equally fabulous. Lauren, with whom I have been working a long time, is a wonderful salesperson and an excellent jewelry designer as well. Her advice is always excellent. She has never steered me wrong! My recent purchase is a ring that she and I put together, and I am absolutely thrilled with it. I will definitely be back!
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Hi Ellen, Thank you very much for your glowing review! It's been our pleasure to serve you over the years. We look forward to hearing from you again in the future. Enjoy your new ring! - Lauren
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A. A.
Oct 11, 2023
Verified reviewOur sale was handled by Ashley and she did so professionally and respectfully. My wife was very happy with the purchase and very pleased with the presentation and packaging when opened. They take pride in their company and it shows. Thank you.
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Hi Matthew, Thank you for taking the time to share your experience with us. It's wonderful to know that your wife was happy with the purchase. Your feedback means a lot to us. - Ashley
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A. A.
Oct 10, 2023
Verified reviewOutstanding service and quality. I love shopping with The Natural Sapphire Company.
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Hi David, Your kind words mean the world to us. Thank you for your continued support, and we look forward to serving you again. Happy shopping! - Lauren
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A. A.
Oct 8, 2023
Verified reviewThe Natural Sapphire Company maintains an easy to navigate website with an extensive educational library, a precision browsing filter, close-up photos and videos of the actual gems and an all-inclusive gem data page. They offer a huge selection of high-quality sapphires that are competitively priced against comparable gems available from other online sellers. I did not require customer service support and I was not inundated with offers of assistance. However, I was immediately contacted for security purposes to validate the legitimacy of my purchase request. I also received lovely welcome and thank you e-mails from Marie Manathunga. The sapphire arrived 3 days after purchase and it was insured with a signature required. A professionally, well put together data and certificate portfolio was included and the gem was delivered in a smart looking display case. The sapphire is absolutely gorgeous in its sparkly brilliance and depth of color. I highly recommend The Natural Sapphire Company and look forward to shopping their other sites for a ruby and emerald to join the sapphire.
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Hi Kevin, Thank you so much for glowing review! We're glad you're satisfied with your gorgeous sapphire and the entire experience.- Marie
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A. A.
Oct 7, 2023
Verified reviewI'm very pleased with my purchase! The customer service is excellent and the piece that I purchased is breathtaking. My made to order purchase was completed earlier than expected and was shipped and received in a few days. Highly recommend and I'll be returning.
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Hi Jennifer, We're glad to hear that you're very pleased with your purchase. Thank you for the recommendation, and we look forward to hearing from you again in the future. Enjoy your stunning piece! - Ashley
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A. A.
Oct 4, 2023
Verified reviewThe web site was well done and easy to use. Placing an order was easy also. I received my order promptly. The necklace I ordered was beautiful and looked great on. The whole package was exquisite; the presentation and documentation far superior than other jewelry companies I have ordered from. They have excellent customer service. I was kept informed throughout from order to delivery. I can't say enough good things about dealing with this company and will be ordering more jewelry from them in the future. Marie was my contact and was super to work with!
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Hi Janet, Thank you so much for your wonderful feedback! Your kind words mean a lot to us. We look forward to hearing from you again in the future. - Marie
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A. A.
Oct 1, 2023
Verified reviewOur Client Services Gemologist, Katherine Hoyt, was great to work with. Katherine was very responsive, answered all of our questions, and had great attention to detail every step of the way. Would definitely recommend!
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Hi Connor, Thank you for your wonderful review! It was such a pleasure working with you. We appreciate your trust in us. - Katherine
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A. A.
Sep 30, 2023
Verified reviewAmazing service from Ashley. Our stone arrived on time, great communication throughout process and extremely satisfied.
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Hi Lacey, Thank you for your wonderful review! It was such a pleasure working with you. We look forward to hearing from you again in the future. - Ashley
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