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Review Summary
The Natural Sapphire Company is praised for its stunning gem quality and attentive staff, making the purchasing process enjoyable and satisfying. Customers appreciate the exceptional craftsmanship and helpful communication, with many eagerly anticipating future purchases.
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A. A.
Sep 30, 2023
Verified reviewThe whole purchase process was excellent. Katherine answered all my questions and helped with shipping info. Everything was delivered very fast and am completely happy with the purchase from this company. I would not hesitate to deal with them again. Thanks
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Hi Chris, Thank you for your outstanding review and for choosing to work with us! It was such a pleasure working with you. - Katherine
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A. A.
Sep 29, 2023
Verified reviewWe bought a pair of earrings with blue sapphires. They are gorgeous and Lauren's assistance in helping us to choose what we needed was outstanding. Thank you.
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Hi Elena, Thank you very much for choosing to work with us! We look forward to hearing from you again in the future. - Lauren
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A. A.
Sep 29, 2023
Verified reviewI love my ruby necklace that i created using the design your own feature on the website. I worked with Neli who was a great help as always.
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Hi Maria, Thank you very much for choosing to work with us! It was such a pleasure working with you. - Neli
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A. A.
Sep 28, 2023
Verified reviewBeautiful! The process was simple, they do a small test charge to confirm your card and then charge the full amount. I have to admit that was bit off putting but it was CLEARLY communicated in an email so I felt comfortable. The lady (Ashley Rathnayaka) who emailed me was so kind and shipping was faster than I expected... I will probably buy more stones from this company in the future. Extremely reliable, wonderful prices with great communication!
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Hi Victoria, Thank you very much for sharing your experience and choosing to work with us! We look forward to hearing from you again in the future. - Ashley
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A. A.
Sep 27, 2023
Verified reviewWe had a great experience designing a custom ring. The support team was engaged and helpful. The stone is beyond beautiful. Love it!
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Hi Cory, Thank you for sharing your experience with us! Enjoy your stunning ring. - Lauren
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A. A.
Sep 27, 2023
Verified reviewSuper helpful sales associate. The jewelry was gorgeous and came with authentication. Was super happy with everything.
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Hi Jeanette, Thank you for your kind words and choosing to work with us! - Ashley
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A. A.
Sep 27, 2023
Verified reviewHappy wife.
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Hi, Thank you very much!
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A. A.
Sep 27, 2023
Verified reviewThis is the second time I’ve used Natural Sapphire Company and both times I was impressed with the entire process. First was an engagement ring and second a pair of earrings. From the search functions and the detailed descriptions, pictures, video, etc. available to ordering, shipping and packaging I can’t think of anything that wasn’t great. Really helpful staff makes answering any questions a very pleasant experience. The staff is very professional, very nice, and seem to genuinely care about making you happy. Also the follow up you get is a nice touch. I will be using the Natural Sapphire Company the next time I buy any jewelry.
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Hi Scott, Thank you very much for choosing to work with us! We're glad to hear that both your engagement ring and your pair of earrings left you impressed with the entire process. We look forward to hearing from you again in the future. - Lauren
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A. A.
Sep 26, 2023
Verified reviewWhen I decided to propose to my fiancé, the thought of finding the right engagement ring was a little overwhelming. I am very particular when I purchase things and I research well beyond the norm. I had some ideas of what she wanted, a sapphire ring being a key feature. After visiting local shops and other online retailers and researching everything I could about sapphire rings, I found myself at the natural sapphire company website, a jeweller who truly specializes in gemstone rings and can back it up with generations of experience. I thought, how perfect! Working with Neli was then beyond perfect. From the minute I inquired she was there responding to every question. Beginning with selecting a stone which is so transparent and informative. 3d models and even photos and videos in different lighting. Then came the setting, an 18k gold masterpiece and Neli was there to help me craft the bespoke ring every step of the way which by the way the website otherwise makes so easy anyway. Custom top quality 3d renders returned in 24 hours seemed all I needed and then she offered to send my selected stone and a wax ring to preview! They really take the risk out of online ring shopping. You may find negative reviews of stone quality or whatever online. All I know is they must be misguided because the stone and ring my girl is wearing are breathtaking. She said yes and was left speechless when she saw it. Custom engraved and a perfect fit. Packaged so beautifully. Her ring is a natural sapphire with very high quality diamonds. I know I couldn't match it for the price anywhere. If you're considering anyone else for a gemstone ring, don't. Choose the natural sapphire company. And if you work with Neli, expect to be impressed. 10/10. Highly recommend
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Hi Scott, Thank you for choosing The Natural Sapphire Company, and for your kind words and recommendation. We wish you both a lifetime filled with love and happiness. - Neli
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A. A.
Sep 26, 2023
Verified reviewNeli did an amazing job helping me through the process and made a plan to fit our timeline. Shipping was excellent, the site was easy to use and the earrings came out simply gorgeous.
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Hi Daniel, Thank you for your wonderful review! Enjoy your beautiful sapphire earrings. - Neli
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A. A.
Sep 26, 2023
Verified reviewquality, trusth, customer care and no surprise. this is the best channal if you wanna buy a ring in the easy way and you not an expert. Thanks 👍
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Hi Daniele, Thank you very much for choosing to work with Natural Sapphire Company! We appreciate your trust in us. - Ashley
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A. A.
Sep 26, 2023
Verified reviewWebsite is very easy to navigate and Lauren was very helpful. I had a deadline for the arrival of my item and she had it arrive 4 days before my deadline and 2 days earlier than promised. Thank you!
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Hi Charles, Thank you very much for choosing to work with us! Meeting your deadline ahead of schedule was our pleasure. - Lauren
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A. A.
Sep 22, 2023
Verified reviewMy husband and I worked with Ashley. She was fantastic in arranging the logistics of having our selected stones sent to us to preview before making a commitment. This was so fantastic as buying jewelry online can be challenging. The entire process was seamless and I received the most beautiful piece of jewelry in about 2.5 weeks. Thanks again Ashley!! We will for sure be return clients!!!
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Hi Taylor, Thank you so much for your kind words! I'm glad to hear that you and your husband had a fantastic experience with us. Your feedback means a lot to us. We look forward to hearing from you again in the future! - Ashley
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A. A.
Sep 20, 2023
Verified reviewI thought the site was easy to navigate and placing the order was easy. Lauren was a great help finishing up the order and getting it shipped out on my tight schedule.
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Hi James, Thank you for your feedback! It was my pleasure to assist you through out the process. - Lauren
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A. A.
Sep 17, 2023
Verified reviewI purchased a stunning emerald stone to create a ring that I could wear daily. I was apprehensive to make an online purchase and eyed a stone for months before finally reaching out for support. Lauren was detailed, timely and very professional in answering my questions. The return policy gave me the courage I needed to make such a purchase, however the moment I received my stone I knew I would keep it. It was truly more exquisite in person. Since my purchase in April, the stone is now set into a ring that I wear daily. I love it.
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Hi Danika, Thank you for sharing your experience, and I'm so glad to hear that you're loving your emerald ring! I'm happy that I could assist you throughout the process. - Lauren
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A. A.
Sep 15, 2023
Verified reviewI purchased a blue saphire necklace. From start to finish the whole process was really easy and comfortable. Marie helped me with all my questions and customization. The necklace was delivered before the estimated delivery date. Overall the experience waa great! I would definitely recommend the natural saphire company to my friends and family.
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Hi Priya, Thankyou very much! I'm glad to hear about your positive experience with us. Your feedback means a lot. -Marie
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A. A.
Sep 15, 2023
Verified reviewFantastic overall experience ! Amazingly beautiful stone, that even exceeded my expectations. Ashley´s great service and very pleasant communication made me feel like a very valued customer. Thank you! Like Arnold Schwarzenegger said, I'll be back!
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Hi Lars, Thank you very much! It was such a pleasure to working with you. Thank you again for choosing us, and we look forward to serving you again in the future! - Ashley
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A. A.
Sep 14, 2023
Verified reviewI was seeking to purchase a unique sapphire ring for my wife and Lauren helped me find the perfect stone and setting. She was patient, knowledgeable and extremely accommodating as we worked through a variety of stone/setting permutations until we got it just right. My wife was thrilled! A great experience all the way around.
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Hi Mike, Thank you very much for sharing your experience with us! It was a pleasure working with you, and I hope your wife enjoys her sapphire ring for years to come. - Lauren
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A. A.
Sep 14, 2023
Verified reviewLauren was amazing to work while creating an amazing pendant. She is committed to making it perfect for me.
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Hi Jeremie, Thank you very much! Your feedback means a lot to us. - Lauren
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A. A.
Sep 14, 2023
Verified reviewNeli was extremely helpful throughout every part of the process, ensuring that my purchase was exactly what I wanted! I seriously look forward to buying more items from them in the very near future!
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Hi Kenneth, Thank you so much for your kind words! We look forward to serving you again in the future. - Neli
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