Go to website
Review Summary
The Natural Sapphire Company is praised for its stunning gem quality and attentive staff, making the purchasing process enjoyable and satisfying. Customers appreciate the exceptional craftsmanship and helpful communication, with many eagerly anticipating future purchases.
-
A. A.
Jun 28, 2024
Verified reviewThe site was customer friendly and easy to navigate. The stones are fully described, so helps with the decision making...lots of settings to choose from. This was the fourth piece I have purchased, and all of them have been exactly what I was expecting. I was able to email Katherine with any questions I had, and she always replied promptly. The order was completed within the time frame I was given, and delivery was also when promised. I would not hesitate to purchase another item from them...Absolutely LOVE my most recent purchase!!
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Hi Sandy, Thank you very much for your continued trust! We really value your feedback and appreciate your honest review. We are so glad that you love the necklace. Enjoy! - Katherine
-
A. A.
Jun 28, 2024
Verified reviewI had a wonderful experience with this company. They are communicative and helpful. The stone I purchased is incredibly high quality, very well cut, just as described and picture by the website. It came quickly and safely in the mail. I was pleased with the hold system the company offers so you can contemplate your purchase. Can’t recommend highly enough. Neli was kind helpful and knowledgeable.
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Hi Olivia, Thank you very much for your wonderful review and for your recommendation! We're happy to hear you had a wonderful experience with us and look forward to working with you again in the future. - Neli
-
A. A.
Jun 18, 2024
Verified reviewWe are repeat customers. Very good first experience and as happy the second time. Excellent communication, accurate mock-ups, met promised delivery schedule.
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Hi Jim, Thank you very much for your continued trust in us! We look forward to hearing from you again in the future. - Lauren
-
A. A.
Jun 17, 2024
Verified reviewI had very pleasant communications with Marie with very quick responses every time. Due to to circumstances concerning my local jeweller, I had to ask for a continuation for the reserve I had on a particular sapphire, which was no problem at all. The stone was exactly as described and will fit perfectly in the ring setting I was envisioning. I’m very happy with my purchase and would highly recommend.
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Hi Fiona, Thank you very much for sharing your wonderful experience with us and for your recommendation. We look forward to hearing from you again in the future. - Marie
-
A. A.
Jun 16, 2024
Verified reviewEasy, and special experience, love the care by the staff, especially Katherine, and the unparalleled designs
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Hi Andrew, Thank you very much for your kind words! It was such a pleasure working with you. - Katherine
-
A. A.
Jun 13, 2024
Verified reviewA great experience at The Natural Emerald Company. Lauren was extremely helpful helping us find the perfect ring.
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Hi Paul, Thank you very much for your kind review! So happy to have helped. Enjoy the ring! - Lauren
-
A. A.
Jun 12, 2024
Verified reviewI am so happy with my ring that the Natural Sapphire jewelers designed for me. None of this would have been possible without the assistance of Lauren. I was kept totally informed of the process along the way. I have received so many compliments on my ring.
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Hi Sharon, Thank you very much for choosing to work with us! We really value your feedback and appreciate your honest review. so happy to have helped. - Lauren
-
A. A.
Jun 8, 2024
Verified reviewFive stars!! Charolette was great help and wonderful to work with!! The Emerald is stunning!!
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Hi Dustin, Thank you very much for your great review! We look forward to hearing from you again in the future. - Charlotte
-
A. A.
Jun 8, 2024
Verified reviewThe site was simple and easy to navigate, the customisation was very intuitive and good for a partial look before purchasing the product. The customer service was great and dealing with Charlotte Arnstein was very easy and they were extremely helpful. I am very happy with my purchase and would recommend this company to anyone looking for good quality gems or rings.
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Hi Connor, Thank you very much for sharing your wonderful experience with us and for your recommendation! I'm glad to hear you're happy with your purchase. - Charlotte
-
A. A.
Jun 8, 2024
Verified reviewFantastic quality of products and wonderful service! Lauren in particular was a huge help :)
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Hi Andrew, Thank you very much for your kind review! I am so happy to have helped. - Lauren
-
A. A.
Jun 8, 2024
Verified reviewEasy fast and received what I paid for. Well packaged.
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Hi Robert, Thank you very much for your kind review. It means a lot to us.
-
A. A.
Jun 5, 2024
Verified reviewAwesome service
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Hi Salvador, Thank you very much for your kind review! - Ashley
-
A. A.
Jun 5, 2024
Verified reviewI am very impressed with your company! The green sapphire I recently purchased looks good, however the color was not quite as vibrant green as in the photos but that’s OK. When I receive the delivery of the first sapphire last year I was shocked when I saw your “Fabulous Presentation Package“ that accompanied the gemstone!!! I know that cost extra and takes time but wow that really sold me on your company! I’m a Master Jeweler and a Lapidarist so I facet gemstones from rough crystals. I love your computer program showing the gemstone facets and angles! This is a tremendous help in comparing gemstones and takes all the guesswork out of deciding which gemstone to purchase for my clients.
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Hi Larry, Thank you very much for sharing your experience with us and for your continued trust in us. We look forward to hearing from you again in the future. - Lauren
-
A. A.
Jun 5, 2024
Verified reviewGreat experience with Neli. She quickly responded to all my questions and helped with all the details. She also kept me well informed during the process. The ring turned out to be beautiful. I would highly recommend Neli and The Natural Sapphire Company.
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Hi Kevin, Thank you very much for choosing to work with us and for your recommendation! It was such a pleasure working with you. - Neli
-
A. A.
Jun 3, 2024
Verified reviewI bought a blue sapphire ring. I love it. It’s beautiful!! Lauren, also, was very helpful. Thank you, Lauren. I do recommend The Natural Sapphire Company.
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Hi, Thank you very much for your kind words and for your recommendation. I am so glad you love the ring. It is so special! Enjoy - Lauren
-
A. A.
Jun 1, 2024
Verified reviewGreat process and quick turnaround. Loved crafting a ring with you, will come back for my next purchase!
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Hi Nicolas, Thank you very much for choosing to work with us! It was such a pleasure working with you. - Katherine
-
A. A.
May 30, 2024
Verified reviewKatherine was amazing to work with designing a custom piece to reset a stone I already had from TNSC. She was very patient, responsive, and honest about ideas and options. Definitely recommend.
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Hi Lesli, Thank you very much for your wonderful review and for your recommendation! It was such a pleasure working with you. - Katherine
-
A. A.
May 30, 2024
Verified reviewGreat emerald. Great customer service. Quick shipping. What more can I say.
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Hi Josh, Thank you very much for your kind words! We look forward to hearing from you again in the future. - Katherine
-
A. A.
May 29, 2024
Verified reviewCustomer Service by Lauren was top notch. Product was as described and amazing. Will be a repeat customer.
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Hi Marcus, Thank you very much for your kind words! We look forward to hearing from you again in the future. - Lauren
-
A. A.
May 26, 2024
Verified reviewI have been wanting emerald and ruby to celebrate midlife arrival. I started some small items at Bloomingdale but quickly learn that buying enerald needs to be seen in person as the image provided on the website is not the one you’re going to get in color and translucent. Staff also suggested to buy a some quantities and hope for luck i might get the best of the x number of order. It’s not the kinda journey i want so i found emerald.com and learned about who they are. I like that they are focus on emeralds and pride themselves with even providing grading certificate. I appreciate the video showing all the staff involved in the making process. Most importantly, i value a hassel free return policy if i don’t like what i see in person. Since my sisters were about diamond tennis bracelets, I wanted an emerald diamond bracelet to set myself apart from the sisters. I wanted guaranteed vivid quality. The video on the site captures the bracelet exactly as in person so i was completely prepared and embraced the slight inclusion which are a few black dots in the gem, which i have on my face. It doesn’t deter from beauty. I love my bracelet esp how sizable it is and price was within my budget. So when i had lunch w my two sisters who were wearing their tennis bracelet, i felt extra special bc i have the best combo of both worlds - green emeralds and diamonds. It feels like royalty and the message that Im worth it❣️ even better when husband agreed to pay for is as a premature 15 yrs anniversary gift, by 3 years away! 😅 Received items within 5 business days from NY to SF and required signature. Definitely recommend for anyone who seeks for quality/specialized focus in emeralds and ruby.
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Hi Josey, Thank you very much for sharing your wonderful experience with us and for your recommendation! I am so glad you love the emerald diamond bracelet and that our service met your expectations. We look forward to hearing from you again in the future. - Lauren
Reviews displayed in chronological order
Contact
Go to website
Certification
