The Natural Sapphire, Emerald, Ruby & Gemstone Company
5

Reviews for The Natural Sapphire, Emerald, Ruby & Gemstone Company

Total: 3 249 reviews since 02/12/2019

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5

Based on 192 reviews from the last 12 months

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The Natural Sapphire Company is praised for its exceptional service, accommodating staff like Lauren and Amrita, and an impressive selection of jewels. Customers appreciate the professionalism and smooth purchasing experience, coupled with beautifully presented items.

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icon sparkle Review Summary

The Natural Sapphire Company is praised for its exceptional service, accommodating staff like Lauren and Amrita, and an impressive selection of jewels. Customers appreciate the professionalism and smooth purchasing experience, coupled with beautifully presented items.

This summary is AI-Generated
  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
Thanks for your feedback!
Helpful?
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  • Stan C.

    Jun 25, 2025

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    We got our engagement rings, wedding bands, cufflinks, and shirt studs from them. They were very helpful and provided excellent top notch customer service. I fully recommend you give them a shot!

    Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company

    Hi Stan, Thank you so much for your kind review and recommendation! We're glad to hear you were happy with the rings and our service. It was a pleasure to be part of your special moments. - Lauren

  • John C.

    Jun 21, 2025

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    I purchased an emerald tennis bracelet for my wife on our 55th wedding anniversary. She loves it and so do I. Amrita was very helpful in getting the order placed.

    Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company

    Hi John, Thank you so much for your kind review! I’m so glad your wife loves the bracelet, and it was such a pleasure working with you. Congratulations on your 55th wedding anniversary. - Amrita

  • Michael S.

    Jun 21, 2025

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    I was looking for a marquise emerald ring to propose to my partner and there was no better way than with The Natural Emerald Company. The website was easy to navigate to find the gem and setting. Charlotte was the one that assisted me during the initial process of building the ring based on what my partner wanted. Charlotte was responsive when I had any questions. Updates once the ring was purchased were frequent and received all the updates from purchase to pick up. The team were also great while Charlotte was not available during the pick up and the ring looks amazing. My now fiancé loves the ring and it was everything she imagined her ring to be. Thank you for making it come true.

    Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company

    Hi Michael, Thank you so much for your wonderful review! I’m thrilled to hear that your fiancé loves the ring and that it was everything she imagined. It was a pleasure helping you create such a special piece, and I’m glad the entire experience went smoothly. Congratulations to you both on your engagement! - Charlotte

  • Karl E.

    Jun 21, 2025

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    Amrita helped us design and bring the engagement ring to life. Professional, friendly, and extremely responsive throughout the entire process.

    Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company

    Hi Karl, Thank you so much for your kind words! It was truly a pleasure working with you to create your engagement ring. I'm so glad I could be part of such a special journey. Wishing you both all the happiness in the world! - Amrita

  • Tarek S.

    Jun 20, 2025

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    Such an exceptional experience with Amrita to create a masterpiece Ruby ring that is a surprise present for my wife (which I am sure she will love). The attention to detail, craftmanship and customer service is phenomenal. Highly recommend this company for your jewelry needs.

    Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company

    Hi Tarek, Thank you so much for your wonderful feedback and recommendation! We’re thrilled to hear you had such a great experience with us and that you’re happy with the ruby ring. We hope your wife loves her surprise gift! - Amrita

  • Sharvin R.

    Jun 18, 2025

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    Charlotte was very patient and helpful throughout the whole process and answering my questions. Happy with the quality of gemstone bought and price.

    Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company

    Hi Sharvin, Thank you so much for your kind words! It was a pleasure assisting you throughout the process. I'm so glad you're happy with your gemstone and the overall experience. - Charlotte

  • L. M.

    Jun 17, 2025

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    You have done an excellent job. From ordering to customisation, contact with the consultant and delivery. I am highly satisfied and would shop there again at any time.

    Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company

    Hi Lukas, Thank you so much for your wonderful feedback! We're so glad to hear you were happy with the entire process. It means a lot to us, and we’d love to serve you again in the future. - Neli

  • Shelby S.

    Jun 15, 2025

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    Excellent communication through the process and the ring came out amazing!

    Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company

    Hi Shelby, Thank you so much for your kind words! We're thrilled to hear you loved the ring and had a great experience with us. It truly means a lot! - Katherine

  • Bryan T.

    Jun 13, 2025

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    My experience with The Natural Sapphire Company was wonderful! Hannah, the agent who worked with me on my ring order, was so helpful and did a great job navigating me through every step of the process! And the 14k gold and blue sapphire ring with the inscription I ordered turned out perfectly, and it even arrived a week earlier than originally estimated! The ring and the stone really shine brilliantly, and my bride-to-be and I could not be more pleased. This is a very solid quality company that clearly knows and does their trade well, and I'm happy to recommend them!

    Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company

    Hi Bryan, Thank you so much for your amazing review! It was an absolute pleasure working with you on this special piece. I’m so glad to hear that you and your bride-to-be are happy with the ring—it turned out beautifully! Wishing you both all the best, and thank you again for choosing us! – Hannah

  • Mick C.

    Jun 13, 2025

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    Everything about this company is 5 stars. The quality is exactly what you want and would expect. They are professional, extremely helpful and responsive. My wife absolutely loved the custom necklace I had made for her. I have nothing but good things to say.

    Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company

    Hi Mick, Thank you so much for your wonderful feedback! We're thrilled to hear that your wife loved the necklace and that you had such a great experience with us. Your kind words mean a lot to us! - Lauren

  • St P.

    Jun 12, 2025

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    Amrita was amazing to work with and helped me get the perfect ring to celebrate a special occasion. While there are so many of the settings to choose from I liked parts of several and she worked with their designers to help me get exactly what I envisioned. They sent a wax model (that goes into the final charge, so I could further tweak a few things.) The stone is spectacular. There is no pushy sell. I highly recommend this company and Amrita.

    Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company

    Hi, Thank you so much for your kind words! It was a pleasure working with you to create the perfect ring, and I’m so glad you’re happy with the final result. I appreciate your recommendation and hope to help you again in the future! - Amrita

  • Derek F.

    Jun 10, 2025

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    The process of purchasing a ring was very smooth. And the level of dedication to the job that Lauren has is outstanding. I would highly recommend this company.

    Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company

    Hi Derek, Thank you so much for your kind words and recommendation! I'm so glad to hear the process was smooth and that you had a great experience. It was such a pleasure working with you. - Lauren

  • Sandra S.

    Jun 6, 2025

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    - Personalized designs from an extensive selection of gorgeous sapphires that are accurately described in origin and qualities. (Also, photos are not enhanced.) - Efficient checkout. - Precise communication in follow through of customizing my personally selected design. - Created in a timely fashion. - Quick, secure delivery. - Magnificent presentation. - Both pieces are *EXACTLY* what I wanted. - Provided with all documentation of authenticity. Thank you, Lauren Kelly-Nelson along with the entire Nature Sapphire Company.

    Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company

    Hi Sandra, Thank you so much for your kind and thoughtful words! It was a real pleasure working with you to bring your design to life. I’m so happy to hear that everything turned out just as you hoped! - Lauren

  • Jerry B.

    Jun 6, 2025

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    Customer service was phenomenal. The Emerald earrings purchased are flawless and beautiful. The company provided certificates describing the earrings and value. Perfect gift for my perfect wife. I will never forget the look on her face when she opened the gift. The alloy jewelry box was a nice companion piece to house the earrings. Highly recommend this company.

    Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company

    Hi Jerry, Thank you very much for your wonderful review and recommendation! We're so glad to hear that the emerald earrings made such a special gift and that you had a great experience with us. We look forward to hearing from you again in the future. - Hannah

  • Sh M.

    Jun 3, 2025

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    A well deserved 5 stars. Amrita was amazing throughout the whole experience of choosing the stone and setting so I got the ring that was exactly what I wanted. Amrita kept me updated throughout the whole ring making process. The ring was delivered to me much earlier than expected, FEDEX delivery in 2 days from USA to UK was impressive and FEDEX has a very easy system to pay customs duty and taxes. Relieved Trump did not decide to increase tariffs which was a concern buying from the USA at this time. My next project will definitely be with Amrita and I can, without hesitation, recommend the NATURAL SAPPHIRE COMPANY and Amrita.

    Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company

    Hi, Thank you so much for your fantastic review! I’m delighted to hear you’re happy with your ring and that the process went smoothly. It was a pleasure working with you, and we look forward to hearing from you again in the future. - Amrita

  • Shelagh M.

    Jun 1, 2025

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    A well deserved 5 stars. Amrita was amazing throughout the whole experience of choosing the stone and setting so I got the ring that was exactly what I wanted. Amrita kept me updated throughout the whole ring making process. The ring was delivered to me much earlier than expected, FEDEX delivery in 2 days from USA to UK was impressive and FEDEX has a very easy system to pay customs duty and taxes. Relieved Trump did not decide to increase tariffs which was a concern buying from the USA at this time. My next project will definitely be with Amrita and I can, without hesitation, recommend the NATURAL SAPPHIRE COMPANY and Amrita.

    Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company

    Hi Shelagh, Thank you so much for your fantastic review! I’m delighted to hear you’re happy with your ring and that the process went smoothly. It was a pleasure working with you, and we look forward to hearing from you again in the future. - Amrita

  • N. H.

    May 21, 2025

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    I could find no other company with as great a selection of sapphires. Being New York based meant we got to have many in-showroom visits with 1-on-1 help from the excited, attentive, patient, and knowledgeable Amrita who not only helped us get the exact ring we wanted but helped me facilitate surprising my partner so that she didn’t know we were ring shopping until Amrita handed her the box of stones to pick from! Truly this is not the typical sales experience, it was a collaboration between artisan jewelers and us the patrons. For anyone wanting a non-traditional engagement stone THIS IS THE PLACE TO GO!

    Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company

    Hi Nathanael, Thank you so much for your wonderful review! It was truly a pleasure working with you both and helping create such a special surprise. I’m glad you enjoyed the personalized attention and felt part of the creative process. Your kind words mean a lot, and I’m thrilled you found the perfect non-traditional engagement stone with us! - Amrita

  • Alexander M.

    May 21, 2025

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    I'm extremely satisfied with my purchase! The selection process was effortless thanks to Lauren's fantastic assistance, and the delivery was incredibly fast and hassle-free. Highly recommended!

    Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company

    Hi Alexander, Thank you so much for your kind words and recommendation! It was such a joy to help you find the perfect piece. Your happiness means the world to me. Enjoy your beautiful ring! - Lauren

  • Cindy H.

    May 20, 2025

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    Working with Amrita on my present to myself was comfortable and reassuring. As it turned out, I now have my dream ring.

    Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company

    Hi Cindy, Thank you so much for your kind words! I'm so glad I could be part of your journey to finding your dream ring. It was a pleasure working with you, and I’m thrilled you're happy with your special piece! - Amrita

  • Jim C.

    May 17, 2025

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    Excellent website, very easy to navigate. Excellent customer service, Lauren was excellent to work with. She answered my questions and kept me updated and informed. Very happy with the ring I purchased. Highly recommend.

    Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company

    Hi Jim, Thank you so much for your kind words! It was a pleasure working with you, and I’m so glad I could help throughout the process. I’m thrilled to hear you’re happy with the ring. We look forward to serving you again in the future! - Lauren

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About The Natural Sapphire, Emerald, Ruby & Gemstone Company

The Natural Sapphire, Emerald, Ruby & Gemstone Company

The authority in untreated sapphires, rubies, emeralds, and other natural gemstones since 1939. Specializing in engagement rings, jewelry, and individual gemstones. We have the largest collection of natural sapphires, rubies, emeralds, and gemstones found online.

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608 5th Ave. 11th Floor Penthouse, New York 10020

www.thenaturalsapphirecompany.com Clothing and accessories
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