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Review Summary
Mediatorlawgroup is described as a reassuring first step for people dealing with debt, with teams that explain the process clearly and take time to answer questions. Customers often mention feeling at ease, listened to, and treated personally rather than like a case file.
Team expertise
"Really helpful and explained everything in great detail"
"Excellent customer service"
"Excelente servicio, muy cordial"
Responsiveness
"I am writing to share some feedback regarding my recent experience with your team. Each representative that I spoke to was professional, friendly,…"
I am writing to share some feedback regarding my recent experience with your team. Each representative that I spoke to was professional, friendly, and very thorough with explaining all the details of your services. I truly appreciate the excellent communication I received.
"The staff was very friendly and very understanding about my needs. Also they were very knowledgeable about what I was needing and what the best…"
The staff was very friendly and very understanding about my needs. Also they were very knowledgeable about what I was needing and what the best solution would be for my case.
"Excellent service and very professional. I appreciate the help. Everything was done in a timely manner as well."
Friendliness & courtesy
"Excellent service. Thank you so much. Appreciate."
"Very patient, professional and had all the answers to my questions. The whole team were fabulous."
"Very friendly and informative service"
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A. A.
May 30, 2024
Verified reviewVery good explanation was perfect
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A. A.
May 22, 2024
Verified reviewwell informed
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A. A.
May 11, 2024
Verified reviewThey were very concise and did a good job.
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A. A.
May 11, 2024
Verified reviewX-cellnt 👍
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A. A.
May 11, 2024
Verified reviewWas good people was friendly But you should have a welcome gift Like a cap or coffee cup
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A. A.
May 3, 2024
Verified reviewMichele is so helpful and is doing wonderful in helping me. The whole team has been great!
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A. A.
May 3, 2024
Verified reviewVery thorough, caring and respectful
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A. A.
Apr 27, 2024
Verified reviewThe people I talked with were very professional and caring about my circumstances. They reviewed all of my present information and offered a program that better met my needs.
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A. A.
Apr 27, 2024
Verified reviewThank you for helping me to feel hopeful in this difficult time.
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A. A.
Apr 26, 2024
Verified reviewI am so relieved and excited to be working with Mediator Law Group. From my first consultation to assess my debt and eligibility to going over the contract in detail and finally receiving a warm and complete welcome, MLG has given me hope towards becoming debt free after years of not knowing how to approach it and being stressed and overwhelmed month after month. I am finally optimistic about my financial future again.
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A. A.
Apr 24, 2024
Verified review5 star
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A. A.
Apr 19, 2024
Verified reviewThe customer service was outstanding with everyone. Bo was absolutely the best. Bo understood my extreme situation I am facing, helped find a solution, and then surprisingly which Bo didn't necessarily have to do became a listener something I needed at the time. Thank you so much Bo you helped give me some light at the end of a very dark tunnel!!
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A. A.
Apr 11, 2024
Verified reviewThe service is awesome. Ali was so sweet and patient with me. He explained things to me and made sure I understood.
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A. A.
Apr 11, 2024
Verified reviewExcellent
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A. A.
Apr 10, 2024
Verified reviewShe was very helpful and detailed. She answered all my questions.
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A. A.
Mar 31, 2024
Verified reviewEverything was great!
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A. A.
Mar 26, 2024
Verified reviewThank you so much Bania so taking the time and explaining everything in full detail.
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A. A.
Mar 21, 2024
Verified reviewExcellent choice. Thanks.
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A. A.
Mar 19, 2024
Verified reviewEasy and smooth process with representation if needed
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A. A.
Mar 17, 2024
Verified reviewSEEM TO KNOW WHAT THEY ARE DOING
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