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Review Summary
The brand is praised for its user-friendly online process, making tasks simple and straightforward, even for those less tech-savvy. The inclusion of helpful tools enhances the experience, ensuring smooth navigation and quick completion of applications.
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Jesus P.
Mar 5, 2024
Review collected by a third partyI want to reach out and say that my interaction with Gov and Gerald today was great. I made an error in decision making and your company was very understanding and helped me fix it. I get nervous when making these kind of decisions and sometimes I need to redo everything LOL!!! Your staff was great and I appreciate your policy for cancelations and refunds on applications. Honestly so grateful. Thank you. I will use your service for other applications in the future for sure.
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Shawn W.
Mar 5, 2024
Review collected by a third partychat support team was very nice and helpful with assisting me.
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Nickolas I.
Mar 5, 2024
Review collected by a third partyI was being helped by Ken and he was extremely helpful for all my needs and communicated very well with me throughout the waiting of the request and between the processes. I am very thankful and grateful for gov and their amazing customer service. I would recommend them to anyone who is wanting any of their services they offer thank you for everything you have done for me.
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Linda marie O.
Mar 5, 2024
Verified reviewVery user friendly!
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Bobby K.
Mar 5, 2024
Review collected by a third partySo I was skeptical about this process, so I sent an email and had a response from a great customer service agent, that really helped me out,, and called back to explained what was going on... she was very professional and patient and help me out with any questions I had.. 😆 🙃 thank you bhem ercilla great job and good work 👏
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Nancy S.
Mar 5, 2024
Verified reviewVery professional respectfully great customer service
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Patricia J.
Mar 5, 2024
Verified reviewEase of use and easy to understand instructions
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Sherrib S.
Mar 5, 2024
Verified reviewLoved the convenience of GovPlus
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Harriett B.
Mar 5, 2024
Review collected by a third partyHello. My name is Harriet Brooks, and I was so confused when trying to put in a TSA application, and I thought it was gonna be attached to my current passport, but that government plus helped me out so much. I was so confused. He or she just walked through with me, was very patient, asked all the right questions. So I will highly recommend you guys, and I greatly appreciate it because I was confused, but even helped me with my appointment for the TSA. So thank you very much. Continue doing what you guys are doing, because for someone that really was confused, they really helped me out and made me understand. So, thank you very much.
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Alvin Q.
Mar 4, 2024
Review collected by a third partyKent was quick and answered all my questions. Great customer service by GOV !
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Fred W.
Mar 4, 2024
Verified reviewVery fast.i would recommend it to everyone.
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Elizabeth C.
Mar 4, 2024
Review collected by a third partyvery helpful at helping me reschedule appointment
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Tomicia S.
Mar 4, 2024
Review collected by a third partyThey were a great help in resolving the issue. Layla was patient and very kind.
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Jonathan J.
Mar 4, 2024
Verified reviewWas easy and to the point
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Joni P.
Mar 4, 2024
Verified reviewThe GovPlus form was easy to read and complete. I believe it is the easiest way to renew your TSA precheck.
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Victoria J.
Mar 4, 2024
Verified reviewCouldn't have been any easier. Click, click type clichand you're dont
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Lawrence A.
Mar 4, 2024
Review collected by a third partyIt was a great experience. The representatives are very helpful and patient
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Shaream S.
Mar 4, 2024
Review collected by a third partyThank you for your patience and great customer service for providing the help I needed.
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Roger G.
Mar 4, 2024
Review collected by a third partyGov plus made the process so easy. I was amazed that I had everything done within fifteen minutes! I am going spread the good news !
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Ahmed S.
Mar 4, 2024
Verified reviewIt’s great move fast jus a couple of easy ? Nd ur done readi to go govplus is the way to go
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