The brand is praised for its user-friendly online process, making tasks simple and straightforward, even for those less tech-savvy. The inclusion of helpful tools enhances the experience, ensuring smooth navigation and quick completion of applications.
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Peter M.
Mar 6, 2024
Verified reviewGreat Easy Thanks
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Donna B.
Mar 6, 2024
Review collected by a third partyNOAH WAS VERY HELPFUL, VERY KIND. WOULD LOVE TO WORK WIHT HIM AGAIN
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Shelby S.
Mar 6, 2024
Verified reviewEasy to follow process. This saves so much time! No driving, no accessibility concerns, and no scheduling needed. I could do it on my schedule in my home and it only took a few minutes.
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Tom G.
Mar 6, 2024
Verified reviewFast and easy from home. I was even able to take my own passport photo. Wow!
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Roger R.
Mar 6, 2024
Verified reviewThe application was simple and easily understood, and if I neglected to fill in something, it was instantly point out and easy to remedy. TheGovPlus application was clear and concise.
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Noreen G.
Mar 6, 2024
Review collected by a third partyHad great help from Noah!! Thanks so much!!
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Angela H.
Mar 6, 2024
Review collected by a third partyHe was efficient and fantastic
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Anthony M.
Mar 6, 2024
Review collected by a third partyGovplus has been so easy and efficient with my passport renewal process. Even with the small bumps. I love how customer service was right there in no time with a fast solution for me. I will be using this service for everything and letting all my friends and family know!
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Scott M.
Mar 6, 2024
Review collected by a third partySuch a great service everyone works really hard to help you in everyway to help you on Gov and they are great at what they do on helping get your passports and TSA passes love the personal response they give to make sure all your questions are answered in a Very timely manner. Thank you GOV staff for helping me get my passport and TSA pass SCOTT
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Roy anthony D.
Mar 6, 2024
Verified revieweverything good
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Candace S.
Mar 6, 2024
Review collected by a third partyThorough and very helpful
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Sharon B.
Mar 6, 2024
Verified reviewIt was a step by step process for a passport. You couldn't go wrong.
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Gary G.
Mar 5, 2024
Review collected by a third partyEasy to complete. Only complaint is that I did not see the info on having an in person appointment so I missed the original date. But very easy getting through to set it up
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Ann M.
Mar 5, 2024
Review collected by a third partyDominic was very kind and helpful. Unfortunately I was unable to use GOV as I am traveling to quickly. Your customer service was great
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Rhonda C.
Mar 5, 2024
Review collected by a third partyI was needing more information about tsa precheck… remote was very easy to use … fast and convenient response.
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Claudia C.
Mar 5, 2024
Review collected by a third partyVery supportive and did all I asked and then some. Good experience.
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Stephanie S.
Mar 5, 2024
Verified reviewIt was so quick and easy. You need to pay a fee but it's better than standing in line at the post office and having to get another photo..
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Elizabeth S.
Mar 5, 2024
Review collected by a third partyI just wanted to make a quick video to let people know that I just recently used the government plus app to help me renew my passport. I just recently got married and changed my last name, and as all women know, changing your last name is a pain in the butt. We have to renew our socials, ids, passports, you name it. And unfortunately, like many other people, I hate waiting in the government offices. So government plus has made it quite easy for me to renew my passport, which is one thing that I dreaded doing again, especially just taking a new picture. And the awesome thing about using this app is that they allowed you to upload your own picture. Obviously it has to be government approved type of picture, white background, two x two, all of that. But at least you're able to take it in the comfort of your own home instead of having to go somewhere to get your picture taken. It has made it really easy. I got a little background, I guess, on my application. Ms. Anna was really amazing to help me let me know what the process was going to be, that they're reviewing my application, that my photo was approved, certain information that I submitted was approved, and what I was going to need to do once I received my package. She was amazing. She went thoroughly through my application and let me know of any changes that needed to be done or not done or like I said, any documents that I needed to submit as well. Overall, I've had a great experience using the government plus app. If you're like me and you hate going to government facilities, give it a try.
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Normande L.
Mar 5, 2024
Review collected by a third partyI was being helped by Glenn, he was able to help with my questions and able to help with my concerns in a timely matter. Thanks so much Normande and Gervais Landry
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Edward P.
Mar 5, 2024
Verified reviewYour on line representative was extremely helpful when I ran into a problem. Kristy was her name.
Reviews displayed in chronological order