The process is seamless, user-friendly, and straightforward, making it especially accessible for those who may struggle with technology.
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Lynn W.
Feb 23, 2023
Review collected by a third partyGOV equals great service! My TSA Precheck and Known Traveler Number recently expired, and I found the GOV online TSA Precheck renewal service to be convenient, easy to use, and much more efficient than the time-consuming process I went through when I first obtained my TSA Precheck approval directly with the TSA government personnel, who worked diligently but were woefully understaffed. I am also impressed with the GOV staff I have spoken with and the professional manner in which they addressed my recent questions regarding the GOV TSA Renewal services. I am happy to recommend GOV and their customer service and support teams.
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Robin D.
Feb 21, 2023
Review collected by a third partyCustomer service was extremely prompt, efficient, and friendly.
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Joan V.
Feb 18, 2023
Review collected by a third partyAnne was very professional and very responsive. Her help was very much appreciated.
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Sharon D.
Feb 17, 2023
Review collected by a third partyI have had the best experience interacting with GOV ! When sorting through a question, Anne was terrific - very helpful, knowledgeable, and proactive. My experience was positive from beginning to end!
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J philip C.
Jan 25, 2023
Review collected by a third partyThe online process was fast and seamless. I received responses to my email requests within minutes! I am used to slower service from most government entities. I would definitely recommend GOV to anyone/everyone.
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Evan S.
Dec 21, 2022
Review collected by a third partyI was confused with the application process, but the customer service was excellent in helping me manually book my appointment. They were very responsive.
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John M.
Dec 14, 2022
Review collected by a third partyIt was refreshing to speak with someone who was knowledgeable and who provided excellent service as well. Yes, I will recommend GOV to my friends, and hopefully they will get Anes to help them if they have any problems. Thank you, Anes.
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Audrey M.
Dec 11, 2022
Review collected by a third partySigning up for TSA PreCheck on GOV was quick and easy. When I had a follow-up question, I called the phone number provided and was expertly helped by Jonathan. Afterwards, I received further assistance from Daryl. He professionally and kindly helped me schedule an appointment at a nearby facility. I am very grateful for the excellent support! Thank you.
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