The brand is praised for its user-friendly online process, making tasks simple and straightforward, even for those less tech-savvy. The inclusion of helpful tools enhances the experience, ensuring smooth navigation and quick completion of applications.
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Randy R.
Mar 4, 2024
Verified reviewSO FAR ITS BEEN EASY
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Ronald C.
Mar 4, 2024
Review collected by a third partycould not remove or update expiring payment method. when requested through their chatbot, it deleted my account. it did refund my membership but, it was not what i wanted
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Jacob H.
Mar 4, 2024
Verified reviewI was able to renew my Passport with GovPlus in 5 minutes!
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Stephen S.
Mar 4, 2024
Verified reviewits easy to use
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Josh S.
Mar 4, 2024
Review collected by a third partyFast, seamless, convenient. Could not be an easier way to get this done.
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Elzbieta G.
Mar 4, 2024
Verified reviewIt was easy and fast. Thank you so much.
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Ed A.
Mar 4, 2024
Review collected by a third partyi could not upload my picture through the passport renewal process, i tried every way know to man, i am sorry to say this Gov did not work for me like they say.
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Corinne C.
Mar 4, 2024
Verified reviewWas easy to fill out.
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Leonard H.
Mar 4, 2024
Review collected by a third partyKent was so very helpful and. Efficient
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Phyllis m W.
Mar 4, 2024
Verified reviewVery easy and simple to use
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Richard j H.
Mar 4, 2024
Verified reviewEasy to use, convenient.
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Robert W.
Mar 4, 2024
Review collected by a third partyGreat service!
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Scott R.
Mar 4, 2024
Review collected by a third partyJorie has excellent customer service Jorie is amazing
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Mike O.
Mar 4, 2024
Review collected by a third partyWhen checking on TSA precheck status. '3-5 days or 90 days' - that is quite a difference. With no information in between. Not helpful. Cheers!
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Janet R.
Mar 4, 2024
Review collected by a third partyThis was very easy to navigate and I loved that I could renew online. I only wished that I had known about the passport renewal earlier. I just renewed my 2 months ago and would have loved to renew it with the TSA pre at the same time. I would have loved using the discount for the passport.
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Deborah jean M.
Mar 4, 2024
Verified reviewApplication was extremely flexible and manageable
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Customer C.
Mar 4, 2024
Verified reviewEasy electronic interface. Simple, quick, and effective service.
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Dane M.
Mar 4, 2024
Verified reviewFast, easy to use service.
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James E.
Mar 4, 2024
Review collected by a third partyI would give them 0 stars if I could. I used their service to apply for my first passport. After over a month with not update on my application status I was told there was an error on their part. The next day I received an email requesting that I upload my drivers license again. Thus delaying me receiving them. I did this and then started a chat conversation and was told they would confirm my application today and get it ready to send to me. After going through all of this I was told I still had to go to a facility to complete the process. They charged me to do everything I could have done on my own in 10 minutes. I would not recommend this service to anyone. They make you think that the process is so complicated that you need to pay them to do it for you. Very misleading.
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Alketa K.
Mar 4, 2024
Review collected by a third partyVery happy with the assistance he was helpful and kind.
Reviews displayed in chronological order