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Review Summary
The brand is praised for its user-friendly online process, making tasks simple and straightforward, even for those less tech-savvy. The inclusion of helpful tools enhances the experience, ensuring smooth navigation and quick completion of applications.
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Chris M.
Mar 26, 2024
Review collected by a third partyExcellence service. Mia is very well verse. She understood everything very well GOV plus is a great service and recommended to everyone.
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Donna S.
Mar 26, 2024
Verified reviewThis is so much better than paper
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Donna C.
Mar 26, 2024
Review collected by a third partyI had the most seamless experience working with Vince today! I am currently traveling for business and needed to change my appt for my pre-check registration to a local office. Vince assisted me with making that happen. Thank you again, Vince and I appreciate you and the awesome customer service you provided me! :-)
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Saundra S.
Mar 26, 2024
Review collected by a third partySEAN CUSTOMER SERVICE ROCKS I was having some struggles, trying to figure out the process of my passport. I’m quite frankly I was a bit upset. I am so glad that Sean with customer service had so much patience with me let me vent, and we got down to business about finding the processing of my passport. Extremely professional customer service support. Gave me some answers and solutions. Told me the status and how I could find the status of my passport. Great customer service. Gov should be proud and thankful of them.
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Rene B.
Mar 26, 2024
Verified reviewVery easy and smooth application
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Kevin H.
Mar 26, 2024
Verified reviewGovPlus was an extremely easy way to apply.
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George M.
Mar 26, 2024
Review collected by a third partyKristy was a pleasure to work with and assisted me in my effort to get my passport photo completed properly and accepted and uploaded to my application. She did not make me feel like a was wasting her time or being an inconvenience for asking help. Class a representative and highly recommended
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Kathleen K.
Mar 26, 2024
Review collected by a third partyWasn’t happy when I saw all the fees but this girl was amazing. Patient kind knowledgeable
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Rhyannon R.
Mar 26, 2024
Review collected by a third partyEasy to use great chat customer service
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Valued customer V.
Mar 26, 2024
Verified reviewThis app is very user friendly and makes the application process very easy. Highly recommend using this!
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Paul P.
Mar 26, 2024
Review collected by a third partyLayla was excellent. Great follow through.
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Danny B.
Mar 26, 2024
Review collected by a third partyGood job Matt
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Heather S.
Mar 26, 2024
Verified reviewSo far very easy. I'll let you know how it goes.
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Don W.
Mar 25, 2024
Review collected by a third partyhi, had to correct a double payment issue, easy to maneuver the site and Layla confirmed the issue and processed a refund in the shortest amount of time possible as well as providing me the info for the entire process for the refund!
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Tari C.
Mar 25, 2024
Verified reviewGreat to be able to do everything from home. Very simple.
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Simeon M.
Mar 25, 2024
Review collected by a third partyGov Plus is the way to go , fast & so easy a kid can do it !!! And the best thing is you can get everything you need using GOVplus !!! So if your not into filling applications out that take time out of your day , Gov plus is for you !!!
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Randy R.
Mar 25, 2024
Verified reviewQuick and easy…I like quick and easy.
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Renee C.
Mar 25, 2024
Verified reviewQuick and easy. Instructions were easy to follow
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Andre H.
Mar 25, 2024
Review collected by a third partyI really enjoyed Gov . I especially, enjoyed speaking with Gerald this morning. He was a great help and super professional.
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Jose C.
Mar 25, 2024
Review collected by a third partyKristy was very helpful and punctual with all my questions and concerns and very easy thanks again have a good day
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