Customer reviews for firstchicagoinsurance.com

Customer reviews

• 4 / 5 1

  

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  It’s okay i just wish i had rental coverage

  Review of 3/30/20, following an experience of 3/30/20 by BRUCE H. *

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• 5 / 5 1

  

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  Very good

  Review of 3/30/20, following an experience of 3/30/20 by MATTIE K. *

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• 5 / 5 1

  

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  I need rental

  Review of 3/29/20, following an experience of 3/29/20 by LOLITA J. *

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• 5 / 5 1

  

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  Great experience, fast and professional

  Review of 3/28/20, following an experience of 3/28/20 by CYRUS S. *

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• 5 / 5 1

  

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  Agent was very helpful and understanding,

  Review of 3/27/20, following an experience of 3/27/20 by SHANIE B. *

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• 5 / 5 1

  

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  Fast service

  Review of 3/27/20, following an experience of 3/27/20 by JEAN C. *

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• 3 / 5 1

  

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  Jiovani Cruz did an amazing job, and understanding my situation she worked diligently to help get my claim started

  Review of 3/26/20, following an experience of 3/26/20 by VERGIE H. *

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• 5 / 5 1

  

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  Great help

  Review of 3/17/20, following an experience of 3/17/20 by VERDIE H. *

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• 5 / 5 1

  

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  Nice service

  Review of 3/16/20, following an experience of 3/16/20 by BRISA N. *

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• 5 / 5 1

  

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  I would like to thank you all for the help in I spoke with some helpful and kind people this morning

  Review of 3/13/20, following an experience of 3/13/20 by GRANVILLE L. *

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• 4 / 5 1

  

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  this review is a good review but it is a possibility that it will change if I feel that I am being done wrong or misled throughout this process I am doing everything on my end to make sure to speed up this process so within that hopefully this accident won't take any longer than 2 weeks to actually be handled and situated

  Review of 3/12/20, following an experience of 3/12/20 by HENRIETTE K. *

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• 5 / 5 1

  

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  Por el momento he tenido un excelente servicio. No he tenido accidente por lo tanto no sé el servicio que dan al hacer un reclamo.

  Review of 3/12/20, following an experience of 3/12/20 by GREGORIO M. *

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• 5 / 5 1

  

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  kind and understandimg

  Review of 3/11/20, following an experience of 3/11/20 by LORENZA S. *

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• 5 / 5 1

  

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  kind and understanding

  Review of 3/11/20, following an experience of 3/11/20 by SHELDON B. *

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• 3 / 5 1

  

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  I still have not recieved my card

  Review of 3/5/20, following an experience of 3/5/20 by TIA R. *

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• 5 / 5 1

  

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  It was very easy

  Review of 3/4/20, following an experience of 3/4/20 by CULLEN A. *

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• 5 / 5 1

  

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  Was good

  Review of 3/3/20, following an experience of 3/3/20 by ARYANNA T. *

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• 5 / 5 1

  

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  Customer service was excellent. I told her my problem and she acted and sounded like she was happy to help.

  Review of 2/28/20, following an experience of 2/28/20 by TONI H. *

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• 4 / 5 1

  

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  It wasn’t an unpleasant experience like most companies. Inspector could’ve got to me quicker. Overall it was satisfactory 8

  Review of 2/18/20, following an experience of 2/18/20 by PRINCESS M. *

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• 5 / 5 1

  

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  Quick and easy service

  Review of 2/14/20, following an experience of 2/14/20 by JOHAN M. *

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• 5 / 5 1

  

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  We are always satisfied with their customer service.

  Review of 2/10/20, following an experience of 2/10/20 by JAREN K. *

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• 4 / 5 1

  

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  very polite

  Review of 2/10/20, following an experience of 2/10/20 by TOBY M. *

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• 5 / 5 1

  

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  Very nice and knowledgeable agent

  Review of 2/10/20, following an experience of 2/10/20 by MARCEL H. *

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• 5 / 5 1

  

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  Wet nice and knowledgeable agent.

  Review of 2/10/20, following an experience of 2/10/20 by HAYLEY C. *

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• 5 / 5 1

  

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  Thank you for helping me!!! Best service!

  Review of 2/10/20, following an experience of 2/10/20 by YVETTE W. *

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• 4 / 5 1

  

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  Not really big on notifying but otherwise great company👍

  Review of 2/10/20, following an experience of 2/10/20 by RAFAELA C. *

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• 5 / 5 1

  

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  So Good and easy to pay i like it

  Review of 1/30/20, following an experience of 1/30/20 by KATLYNN L. *

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• 5 / 5 1

  

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  She was very helpful!

  Review of 1/27/20, following an experience of 1/27/20 by MARILYNE M. *

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• 5 / 5 1

  

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  The Insurance Rep was patient with me, gave me good counsel, responded to my questions, and we got the needed task done. Thanks, super!!

  Review of 1/21/20, following an experience of 1/21/20 by KELLEN Z. *

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• 5 / 5 1

  

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  I am so thankful to this person that I spoke today how professional and knowledgeable she was.

  Review of 1/14/20, following an experience of 1/14/20 by LANE H. *

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• 3 / 5 1

  

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  Dissatisfied. Charging a fee to pay a bill.we pay you for a service.then you add more money to do you job.

  Review of 1/7/20, following an experience of 1/7/20 by BARTHOLOME D. *

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• 5 / 5 1

  

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  They were great with they're customer care

  Review of 1/7/20, following an experience of 1/7/20 by KEYSHAWN S. *

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• 5 / 5 1

  

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  Nice work

  Review of 1/3/20, following an experience of 1/3/20 by EMILIE T. *

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• 5 / 5 1

  

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  It is very good.

  Review of 12/30/19, following an experience of 12/30/19 by MARLEY G. *

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• 5 / 5 1

  

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  Very satisfied

  Review of 12/20/19, following an experience of 12/20/19 by JEANIE W. *

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• 5 / 5 1

  

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  Easy n detailed

  Review of 12/16/19, following an experience of 12/16/19 by EMMETT B. *

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• 5 / 5 1

  

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  Kaitlyn was very helpful and attentive.

  Review of 12/13/19, following an experience of 12/13/19 by DONALD B. *

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• 5 / 5 1

  

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  Hayley was great. Very intelligent and helpful.

  Review of 12/11/19, following an experience of 12/11/19 by ENOLA K. *

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• 3 / 5 1

  

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  The woman that took my payment was very nice and very accommodating. But it took me over 20 mins for someone to come on the line. It's like that EVERY time I calll!!

  Review of 12/9/19, following an experience of 12/9/19 by TEAGAN H. *

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• 5 / 5 1

  

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  Customer Service was very friendly and thorough did not take long at all

  Review of 12/7/19, following an experience of 12/7/19 by ANDREW S. *

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• 4 / 5 1

  

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  A company I just started with. It's looks like it is going good.

  Review of 12/2/19, following an experience of 12/2/19 by TESS S. *

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• 5 / 5 1

  

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  Helpful

  Review of 11/22/19, following an experience of 11/22/19 by LELAH R. *

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• 5 / 5 1

  

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  They were polite inventive and supportive at this time. Communication was amazing

  Review of 11/21/19, following an experience of 11/21/19 by ELSA S. *

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• 5 / 5 1

  

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  Fast friendly customer service rep. Very knowledgeable!

  Review of 11/18/19, following an experience of 11/18/19 by MALVINA T. *

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• 5 / 5 1

  

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  Very nice and informative

  Review of 11/15/19, following an experience of 11/15/19 by SID R. *

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• 5 / 5 1

  

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  Beatrice went above and beyond the call of duty to assist me with my claim. Thank you 1st Chicago

  Review of 11/13/19, following an experience of 11/13/19 by FRIEDRICH W. *

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• 5 / 5 1

  

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  She was very thourough and patient with me. Made me feel very comfortable, and keeping me calm at the same time.

  Review of 11/7/19, following an experience of 11/7/19 by DELPHIA C. *

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• 5 / 5 1

  

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  Excellent

  Review of 11/4/19, following an experience of 11/4/19 by MARLIN G. *

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• 5 / 5 1

  

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  Very good service.

  Review of 10/30/19, following an experience of 10/30/19 by THERESE L. *

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• 5 / 5 1

  

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  The young lady I talked to was very good and helpful ..I believe she will get the job done!!!

  Review of 10/23/19, following an experience of 10/23/19 by ELECTA H. *

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• 5 / 5 1

  

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  Adam was very helpful in assisting me renew my policy

  Review of 10/14/19, following an experience of 10/14/19 by SAIGE M. *

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• 5 / 5 1

  

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  The customer service was good.

  Review of 10/9/19, following an experience of 10/9/19 by CLARABELLE H. *

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• 3 / 5 1

  

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  Very helpful

  Review of 10/8/19, following an experience of 10/8/19 by CASANDRA F. *

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• 5 / 5 1

  

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  It was a great experience

  Review of 10/8/19, following an experience of 10/8/19 by ARTHUR B. *

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• 5 / 5 1

  

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  I spoke with a Ms. Crystal Torres about an accident that I was involved in with one of your policyholders and she was very polite and helpful. Outstanding Customer Service!!!

  Review of 10/7/19, following an experience of 10/7/19 by ALEXANDRA S. *

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• 5 / 5 1

  

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  Waiting time was a bit longer than I would have hoped for to get a representative on the line. However, the representative was proficient and accommodating. Simple, straightforward experience

  Review of 10/5/19, following an experience of 10/5/19 by NAOMIE K. *

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• 5 / 5 1

  

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  Maria Calderon was very helpful and patient with me. I’m really happy about this service.

  Review of 10/3/19, following an experience of 10/3/19 by DESTINEY O. *

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• 4 / 5 1

  

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  Good

  Review of 10/3/19, following an experience of 10/3/19 by KOLE C. *

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• 5 / 5 1

  

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  Thank you for your help.

  Review of 10/1/19, following an experience of 10/1/19 by CECILE W. *

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• 3 / 5 1

  

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  My first payment nd I hadn't received my until after my bill was due

  Review of 9/25/19, following an experience of 9/25/19 by IKE M. *

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• 4 / 5 1

  

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  It’s good

  Review of 9/24/19, following an experience of 9/24/19 by TONI D. *

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• 5 / 5 1

  

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  It’s affordable prices n n the cheapest I’ve found so far

  Review of 9/12/19, following an experience of 9/12/19 by RAINA B. *

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• 4 / 5 1

  

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  My customer service experience was clear and to the point. The agent was courteous and knowledgeable.

  Review of 8/29/19, following an experience of 8/29/19 by NILS O. *

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• 5 / 5 1

  

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  Customer service was great! They are always very helpful i have been with first Chicago for a while and they are great!!

  Review of 8/22/19, following an experience of 8/22/19 by LEW S. *

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• 5 / 5 1

  

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  Real receptive to hear my issues and finding ways to address them

  Review of 8/10/19, following an experience of 8/10/19 by HARDY W. *

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• 5 / 5 1

  

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  The customer service was great she made sure I understood what was going to happen. She also answered all the questions I had. Very nice an professional.

  Review of 8/7/19, following an experience of 8/7/19 by MONTY T. *

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• 5 / 5 1

  

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  So far everything is been going good

  Review of 8/6/19, following an experience of 8/6/19 by LEONIE K. *

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• 5 / 5 1

  

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  Filing a claim was fast and easy

  Review of 8/6/19, following an experience of 8/6/19 by WILLIE D. *

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• 5 / 5 1

  

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  Filling a claim was fast and easy

  Review of 8/6/19, following an experience of 8/6/19 by HALEY B. *

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• 5 / 5 1

  

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  Awesome Service! Thank you for waiving the fee i was really struggling with the auto system. Appreciate it a lot! Wasnt able to get the other girls name but thank you both!

  Review of 8/2/19, following an experience of 8/2/19 by NOLA R. *

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• 5 / 5 1

  

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  So far so good!

  Review of 7/30/19, following an experience of 7/30/19 by ELOISE J. *

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• 5 / 5 1

  

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  The rep I spoke with was very kind and patient.

  Review of 7/29/19, following an experience of 7/29/19 by ALIYAH C. *

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• 5 / 5 1

  

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  Juanita was awesome and quick

  Review of 7/26/19, following an experience of 7/26/19 by EVANS M. *

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• 5 / 5 1

  

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  Very kind and patient with me throughout the whole process

  Review of 7/26/19, following an experience of 7/26/19 by MARLENE B. *

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• 5 / 5 1

  

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  They were Quick. Thank you

  Review of 7/25/19, following an experience of 7/25/19 by DAYNA B. *

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• 5 / 5 1

  

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  easy to use.

  Review of 7/25/19, following an experience of 7/25/19 by DONAVON K. *

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• 5 / 5 1

  

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  Quick and painless

  Review of 7/22/19, following an experience of 7/22/19 by JERAMY J. *

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• 4 / 5 1

  

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  Could be a better but decent Insurance

  Review of 7/15/19, following an experience of 7/15/19 by BRAXTON R. *

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• 5 / 5 1

  

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  Great service

  Review of 7/12/19, following an experience of 7/12/19 by TREVA W. *

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• 5 / 5 1

  

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  Awesome service

  Review of 7/12/19, following an experience of 7/12/19 by DAWSON R. *

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• 5 / 5 1

  

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  they were very helpful during the process of filing a claim. First chicago was very hands on! I would recommend this company to anyone looking for a great company that actually listens and understands your needs!

  Review of 7/11/19, following an experience of 7/11/19 by VANCE V. *

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• 5 / 5 1

  

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  The lady seemed professional. Haven’t spoken to my claims officer yet.

  Review of 7/10/19, following an experience of 7/10/19 by CRISTAL H. *

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• 4 / 5 1

  

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  Efficient

  Review of 7/8/19, following an experience of 7/8/19 by ALANNA S. *

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• 5 / 5 1

  

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  Beautiful

  Review of 6/28/19, following an experience of 6/28/19 by FREDA O. *

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• 5 / 5 1

  

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  My call/payment went very quick and smooth!

  Review of 6/27/19, following an experience of 6/27/19 by GEOVANNY C. *

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• 3 / 5 1

  

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  The company just good just not always the friendliest, more than a couple time that I've had to call I've talked to someone who just seems bored and irritated

  Review of 6/25/19, following an experience of 6/25/19 by SEAN H. *

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• 4 / 5 1

  

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  I like the customer service

  Review of 6/24/19, following an experience of 6/24/19 by PAIGE P. *

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• 3 / 5 1

  

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  I have continued to make daily attempts to communicate with my adjuster for my loss which occurred sometime ago. I am very anxious to get my vehicle back to normal operating conditions. Thank you I'm advance for any and all cooperation in this matter.

  Review of 6/22/19, following an experience of 6/22/19 by MARIANNA K. *

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• 3 / 5 1

  

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  Don't know yet.

  Review of 6/18/19, following an experience of 6/18/19 by MICHELLE H. *

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• 5 / 5 1

  

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  Fairly easy to navigate; easy payment options.

  Review of 6/14/19, following an experience of 6/14/19 by MATTIE L. *

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• 4 / 5 1

  

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  So far so good

  Review of 6/14/19, following an experience of 6/14/19 by LUISA G. *

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• 5 / 5 1

  

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  Very helpful and curtious to give great and needful information regarding what my coverage consisted of. I received great assurance that everything would be handled properly. Thank you!

  Review of 6/14/19, following an experience of 6/14/19 by SERENA R. *

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• 5 / 5 1

  

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  Very easy to look through, easy to understand.

  Review of 6/13/19, following an experience of 6/13/19 by RENE H. *

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• 5 / 5 1

  

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  Good 10

  Review of 6/11/19, following an experience of 6/11/19 by BREANNE L. *

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• 5 / 5 1

  

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  Very good easy to navigate

  Review of 6/11/19, following an experience of 6/11/19 by SYDNIE K. *

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• 5 / 5 1

  

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  Fast and friendly

  Review of 6/11/19, following an experience of 6/11/19 by ELLEN F. *

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• 5 / 5 1

  

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  Best and friendly service and never had any problems with them.

  Review of 6/10/19, following an experience of 6/10/19 by CAROLINE G. *

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• 5 / 5 1

  

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  Thanks so much for everything

  Review of 6/7/19, following an experience of 6/7/19 by GEORGETTE H. *

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• 5 / 5 1

  

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  Easy to use

  Review of 6/7/19, following an experience of 6/7/19 by CHADD P. *

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• 5 / 5 1

  

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  Juanita was amazing and helpful! I wish all your employees were as wonderful! Working retail, I understand customer service lacks but not this time! She was amazing! Give her a raise! I wanna only call and talk to her

  Review of 6/7/19, following an experience of 6/7/19 by ADA W. *

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