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Review Summary
Capital Auto Parts comes across as a smooth, reassuring place to order wheels, tires, and rims. Customers describe deliveries that arrive on time, in good condition, and with communication that stays clear from purchase to arrival.
Delivery
"They were amazing to deal with, and shipping was quick and tires were better than I expected"
"Excellent communication and fast delivery."
"Livré a temps en tout temps"
Team expertise
"My first experience with capital got say not only was the employee knowledgeable attentive well informed 👍 an honest the item was delivered faster…"
My first experience with capital got say not only was the employee knowledgeable attentive well informed 👍 an honest the item was delivered faster then mentioned thank you for your service 👍
"Always very prompt, efficient and quick service. Staff is very knowledgeable and helpful at all times."
"Very good, great service. I would recommend."
Responsiveness
"Service and quickness as expected"
"Excellent customer service. The team exceeded expectations to provide replacement parts quickly. I highly recommend this company."
"Réponse rapide et gens courtois!"
Friendliness & courtesy
"Expérience with great service and very helpful. Thanks to the crew."
"Great service and very helpful."
"Excellent staff"
Digital experience
"Great overall experience.. website was easy to use.. communication about deliverywas excellent. Parts fit 100%"
"First time using the site, site was easy to navigate with wide selection of products at competitive price point with shipping included"
"Amazing service, knowledgeable and easy to order the parts from their website."
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Ron P.
Apr 3, 2026
Spontaneous reviewCustomer service was great. Shipping and arrival was fast.
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Hugues L.
Apr 1, 2026
Spontaneous reviewPerfect and fast
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Jody K.
Mar 27, 2026
Spontaneous reviewFair prices part so far seem to be pretty good quality one part was missing from the box. There was a hole from shipping and I was refunded promptly. Joey is very nice to deal with. I’m definitely gonna be ordering more parts from these guys…
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Dominic P.
Mar 26, 2026
Spontaneous reviewFast shipping & best price
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Mike F.
Mar 21, 2026
Spontaneous reviewThese are the rims I wanted in the first place for my car, I first tried Canada Wheels but for some reason they wouldn't guarantee the fitment. I almost bought my second choice but I tried Capital first, they did the extra work and I got the rims I wanted in the first place, with a fitment guarantee. Very happy!
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Seb B.
Mar 18, 2026
Spontaneous reviewExcellent service ! They emailed me because the parts would be 2- 4 weeks delay . We changed the order and received the brakes next day .
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Sara P.
Mar 18, 2026
Spontaneous reviewEasy ordering and fast delivery. Will be ordering ally tires here fr now on!
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Michael L.
Mar 5, 2026
Spontaneous reviewI was looking for a Walker exhaust system for my son's ol 2002 Toyota Camry. I looked for days trying to get a fair price on parts and this place was by far the best price and even beat out Rockauto. Same day pickup service saves you 11.5% if you don't need it delivered. I'll be checking them out for parts that I may need in the future. Thanks for the great service! Mike
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Mikko G.
Feb 23, 2026
Spontaneous reviewFast delivery to BC!!! Tech confirmed the vehicle parts to me on a separate email before shipping it:)
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Michel F.
Feb 19, 2026
Spontaneous reviewI ordered one wheel to complete a set, received it in the expected time frame. Opened the box upon receiving to find the wheel had been damaged, most likely during shipping. Emailed some pics, they saw the damage and offered me a discount to cover the repairs. I made some inquiries and found that it didn’t cover the repair. Then they told me to buy a replacement and they emailed me a prepaid shipping label to return the damaged wheel, they will credit me for second purchase upon receipt. Fist class company, will return to them if and when the need arises. Thank you very much Eric and Julien.
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Margaret S.
Feb 15, 2026
Spontaneous reviewFast delivery!
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Stan B.
Feb 15, 2026
Spontaneous reviewGreat seller and delivery is trustworthy. Would rely on them for more purchases in the near future.
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Yanick R.
Feb 13, 2026
Spontaneous reviewIm really satisfied with capital auto parts eric give me a great service all along and the beadlock are fantastic
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Louis-Philippe P.
Feb 7, 2026
Spontaneous reviewGreat seller very helpful and coordinated 👌
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Gary C.
Jan 23, 2026
Spontaneous reviewExcellent service. My Item was shipped the same day. Customer service answered my question right away. The part fits and works excellent and the price was right I will be checking Capital Auto Parts the next time I need a part
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Tony L.
Jan 20, 2026
Spontaneous reviewCapital auto parts used Canpar to try and deliver my merchandise. If you check reviews of Canpar in Kingston it shows satisfaction of 1.9 . Why would Capitol auto parts ever ever ever use them????
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Dan D.
Jan 5, 2026
Spontaneous reviewI ordered the wrong tires and when I contacted them they helped me out with the mistake and the right tires were shipped. Thank you Eric for all the help. Great customer service. And the new tires are great.
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Travis G.
Dec 27, 2025
Spontaneous reviewFirst time using the site, site was easy to navigate with wide selection of products at competitive price point with shipping included
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Kam K.
Dec 27, 2025
Spontaneous reviewReally bad service. I've order tires which were "on stock" just to learn two days later they don't have it. After my question why it isn't available if it still "on stock" on the website they offered me different brand tires. I've accept that and next day I got black friday better price for those ones. I've sent email to sale person that I should get that lower price if I accept tires what shop wanted to sell not the one O originally ordered. I didn't get even any answer, of coirse. Those new tires weren't on stock again and shop waited to get it delivered and than sent it me. By the end of the day I finally get order (little different than I originally order) aftee two weeks. I do not recommend this sellee !!!
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Jeanette G.
Dec 20, 2025
Spontaneous reviewWe ordered wheels for our BMW and they came quickly, fit the car and look great. Capital auto parts was very efficient, no concerns and we liked that they followed up. I would highly recommend. We will definitely use them again in the future.
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