Reviews for Procivic.com

Shawn, Thank you for your positive feedback! We're thrilled to hear that you've been satisfied with the quality of the parts for your Civic. We strive to provide the best possible experience for our customers, and we look forward to assisting you again in the future, whether you choose to upgrade your current vehicle or any future ones. If you ever have any questions about product availability or need assistance, please don't hesitate to reach out! Best Regards, Customer Care

Michael, Thank you so much for your positive feedback! We're thrilled to hear that you loved the product and appreciated the fast shipping and packaging. We strive to provide the best possible experience for our customers. If you have any questions or need assistance with anything in the future, feel free to reach out! Best Regards, Customer Care

Jennifer, Thank you for your positive feedback! We're thrilled to hear you had a great experience with our fast shipping and quality products. We strive to provide the best possible place for upgrades for all vehicle types. If you have any questions or need anything else in the future, feel free to reach out to us. Best Regards, Customer Care

Jake, We're thrilled to hear that you experienced ultra-fast shipping and found our items to be legit! We strive to provide the best possible service as you upgrade your vehicle. If you have any questions about future orders or our products, please don't hesitate to reach out. Best Regards, Customer Care

Hector, Thank you for your wonderful feedback! We’re glad to hear you had a positive experience with our customer service. We strive to provide the best possible support as you upgrade your vehicle. If you have any questions or need assistance in the future, please don’t hesitate to reach out. Best Regards, Customer Care

Mateo, Thank you for your positive review! We're thrilled to hear you scored a great deal on H&R lowering springs for your Civic and that the shipping was quick. We strive to make sure our customers have the best possible experience when upgrading their vehicles and are glad we could serve you well. If you have any questions about future orders or availability, feel free to reach out to us! Best Regards, Customer Care

Justin, Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our customer service. It's our priority to assist you with any questions or issues regarding your order, and we're glad we could help. We're looking forward to serving you again in the future! Best Regards, Customer Care

Kevin, Thank you so much for your positive feedback! We're thrilled to hear that you had a great experience with our fast shipping, quality packaging, and smooth return process. We strive to provide the best possible service, and it's wonderful to know that we'll have the chance to assist you again in upgrading your vehicle. If you ever have any questions about future orders or need assistance, feel free to reach out to us! Best Regards, Customer Care

Ryan, Thank you for your kind words! We're thrilled to hear that your Injen intercooler arrived so quickly and that you find it impressive. We strive to provide an exceptional shopping experience and can't wait to help you with your future upgrades. If you have any questions about the installation or anything else, feel free to reach out! Best Regards, Customer Care

Nick, We're thrilled to hear that you found our service fast and reliable! Our goal is to provide the best place for you to upgrade your vehicle. Thank you for your feedback, and we hope to serve you again soon! Best Regards, Customer Care

Zack, Thank you for sharing your concerns with us. We're sorry to hear about your experience and understand how frustrating it can be to deal with unexpected issues. Note that the fees are set by the manufacturers and as such, passed on to the customer. Please note that we are not the manufacturers of the product. As such, we do not have any direct influence in the manufacturing or the QA processes. Generally, if something does arrive broken, defecting, damaged, or missing components, it would be covered by a warranty. If you had preferred to do a warranty exchange, there would be no additional fees that would have applied. If something is not fully agreeable, we can also attempt to discuss or negotiate some of the terms as well. If you have not reached out to us, please feel free to contact us again. Best Regards, Customer Care

Robert, Thank you so much for your kind words! We're delighted to hear that you're satisfied with our prices and shipping speed. We strive to provide the best possible experience for our customers. We look forward to serving you again in the future! Best Regards, Customer Care

Kenneth, Thank you for your fantastic review! We’re thrilled to hear you found great quality at a good price and experienced fast shipping. We’re excited to assist you with your next upgrade for your Civic! Best Regards, Customer Care

Lewis, I do apologize for the inconvenience. The item that was ordered is generally kept in a limited stock as they are assembled by hand. During tax season, spikes in sells can suddenly come through and products may run out of stock. Thought we generally try to prepare for this by stocking more than normal, stock is still able to run out. Unfortunately, as we got to your order, our inventory did run out. As such, we immediately contacted you to let you know about the situation and see how you wish to proceed. We did also confirm with you that a replenishment order was due to arrive within a weeks time as we had noticed the inventory beginning to dip, and a kit can be set aside for you if you wish to wait. Though we do understand this may upset customers, we do everything in our power to not only notify the customer as soon as possible, but also provide them with options on how to proceed. We hope this helps in your understanding of the issue and will continue to provide the best possible customer service. Please let us know if you have any other questions. Best regards. Customer Care

Jhon, Thank you for the positive review, we greatly appreciate it! Since we do not manufacture the part, we have no say on what is included with the part. However, when we can, we do have some installation videos. For the part you purchased, we do have a installation video that should apply to your model as well. If you are ever not sure about the process, you are also welcomed to contact us for more details. Please feel free to let us know if you have any other questions. Best Regards, Customer Care

Enrique, Thank you for your praise! We're glad to hear that Dave assisted you with you order. We're always here to help you with your vehicle upgrades, and we look forward to supporting you in your future orders. Best Regards, Customer Care

Gary, I am sorry hear about your situation. We understand how frustrating these types of situations can be. However, I looked through our emails and contact info and did not see you reach out to us. We notate on our confirmation email and site that if something arrives incorrect, damaged, or missing parts, to contact us immediately. All parts are covered under warranty or insurance and are fully covered for a replacement or return. However, as mentioned we were not notified of this issue by you. Please reach out to us so we can investigate this issue further and find a solution for you. Thank you for your patience, and we look forward to providing a better experience for your future orders. Best Regards, Customer Care

Hello, Thank you for your feedback! We're thrilled to hear that you experienced fast delivery. We strive to provide the best possible service to upgrade your vehicle. If you have any questions or need assistance with future orders, feel free to reach out. Best Regards, Customer Care

Steven, Thank you for your positive feedback! We're thrilled to hear that you're satisfied with our products. If you have any questions or need assistance in the future, feel free to reach out. Best Regards, Customer Care