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Review Summary
Motobuys receives praise for fast shipping, quality products, and a smooth ordering experience, with many customers expressing satisfaction with their purchases.
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A. A.
Sep 10, 2022
Verified reviewI've emailed about the busted cart they sent, with no response back. It barely runs, ebrake cable is broken, electrical short after running a bit, orange peel paint, rim cap falls off.
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A. A.
Sep 10, 2022
Verified reviewI attempted to contact them with several issues about my moped, for several weeks. I called several times per day, emailed them and used the chat. I received no responses, this have been going on for 2 months. I’m one day I was able to talk to “Charlie” he promised me that someone was calling me the next day at 11 am their time 1pm my time. Of course nobody did, I continued to called… no response. Two months later somebody called Kent called (once) when I was with patient and I couldn’t pick up, he sent an email letting me know he called back. I kept calling back and nothing! The issue of none of the gauge working and the shipping was never resolved. I regret doing business with them. It is frankly the worse customer service ever and I advise anybody to shop elsewhere! They don’t take your business seriously and it is too obvious!
Reply from Motobuys.com
You spoke with our mechanic (Ken) on 8/29/2022. He advised you to remove the front chrome cover, check if the all the wires are connected and call him once you have done so. We still have not received an update from you. Please reply to Tech-Support@motobuys.com with an update so we may further assist you.
Reply from A. A.
It didn’t work.
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A. A.
Sep 10, 2022
Verified reviewThe delivery ,,to big truck. I'm ordering new parts for bike making parts to fit. Bike in half rough condition.
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A. A.
Sep 10, 2022
Verified reviewI bought a street version on the TM250 the TM 31X and was sent a bill of sale that stated in BOLD lettering that this bike is for off road use only. Why sell a dirt bike with a high/low beam headlight, tail light over the license plate holder, brake light, 2 mirrors and turn signals. 161 Powersports sends out the correct title. Buy from 161 Powersports. I even called to ask them to reissue a new title. They acted like I was troubling them. Not happy.
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A. A.
Sep 10, 2022
Verified reviewMy experience buying from Motobuys was excellent. I conducted my purchase entirely on the website after I had researched what I wanted to buy. The 2 mini bikes I ordered arrived in just a few days and the assembly has not been difficult. I cannot comment on their support or anything else at this time as I haven’t needed to use it.
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A. A.
Sep 10, 2022
Verified reviewEverything went well, enjoy the bike. Waiting to get the purchase paper work.
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A. A.
Aug 27, 2022
Verified review🫡nice
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A. A.
Aug 27, 2022
Verified reviewGreat bike, got it on time, no problems with shipping or anything really. Thankyou
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A. A.
Nov 17, 2021
Verified reviewMotobuys made the experience a great one! The Trailmaster MB200 exceeded expectations on ease of build, price point, and riding capability. The rear shocks and disk breaks are huge wins over other minibikes and buying from Motobuys.com means that the experience from selection to shipping is top notch. I would definitely buy again from this dealer! Everyone should have the excitement, adventure and reward of owning a Trailmaster MB200. You should get yours today from Motobuys.com. I felt like a deserved mine. And so should you. Do it right away!!! Come next year we'll probably hope to buy a second Trailmaster MB200. For now, I've had the pleasure of owning and riding hands down the best minibike on the market!!
Reply from Motobuys.com
Thank you for the wonderful review and for taking the time to share your feedback! Your opinion is valued greatly, and it helps us maintain an excellent standard of service to our customers. We hope to soon do business with you again.
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A. A.
Nov 17, 2021
Verified reviewMy order is still in crate u sent. I have not had time to uncrate it, but looks like everything is ok and not damaged. I bought one of the same go carts from a different company in August of this year, it was damaged in shipping and I still haven’t received replacement of damaged parts.
Reply from Motobuys.com
Thank you for the wonderful review and for taking the time to share your feedback. Your opinion is valued greatly, and it helps us maintain an excellent standard of service to our customers. If you have any concerns, please feel free to contact our customer service team and we will be happy to assist you.
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A. A.
Nov 17, 2021
Verified reviewAbsolutely love my Rukus !! Only thing is I was hoping for a better throttle response. I only purchased the 50cc but it seems slow to start out. If you have any suggestions I would greatly appreciate it ! Quality and design are absolutely awesome !!
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A. A.
Nov 3, 2021
Verified reviewI ordered my scooter online and had it to my door within about a week. It did arrive with some body damage sustained in shipping but Motobuys sent out the replacement part immediately and I had that in a couple of days. Carlos called and made sure everything worked as it should. Would highly recommend.
Reply from Motobuys.com
Thank you for the wonderful review and for taking the time to share your feedback! Your opinion is valued greatly, and it helps us maintain an excellent standard of service to our customers.
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A. A.
Nov 3, 2021
Verified reviewFast shipping, no issues.
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A. A.
Oct 15, 2021
Verified reviewThe starter stopped working on the second day. I am no good at electronics. Do you have any suggestions?
Reply from Motobuys.com
Hello , I’m sorry to hear about your disappointment with us, and I would like to personally assist you with making things right. Let’s get on a call and address this ASAP, we value your business. Please contact us at (520)619-2120 when convenient.
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A. A.
Oct 1, 2021
Verified reviewI purchased 2 Trailmaster MB200 Mini Bikes for my grandsons aged 15 and 11. Ordering was easy and delivery was right on time. You do have to unpackage them and put a few things together but it was easy. I actually followed the directions. The Boys loved them and immediately rode them with no problems. It has since been a few weeks and they can't wait to get home and ride some more. They seem very well built. I would only recommend non-ethynyl gas.
Reply from Motobuys.com
Hello, Thank you for the wonderful review and for taking the time to share your feedback. Your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.
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A. A.
Oct 1, 2021
Verified reviewVery satisficed purchasing from Motobuys. Delivery was very good for such a large crated item. The lift-gate truck service was especially good for putting the crate in driveway as requested. good service............thank you, Jerry H in mich.
Reply from Motobuys.com
Hello, Thank you for the wonderful review and for taking the time to share your feedback. Your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.
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A. A.
Oct 1, 2021
Verified reviewGreat product , Fair Price, Quick delivery ,very helpful and put together correctly. Delivered right to our doorway
Reply from Motobuys.com
Hello, Thank you for the wonderful review and for taking the time to share your feedback. Your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.
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A. A.
Oct 1, 2021
Verified reviewMotobuys has a great customer support team that really took care of me when my first Trailmaster MB200 showed up damaged from shipping. They sent me replacement parts right away, and were a pleasure to deal with. I liked the service I received so much I ordered a second Trailmaster for my daughter through them, Thank you motobuys!
Reply from Motobuys.com
Hello, Thank you for the wonderful review and for taking the time to share your feedback. Your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.
Reply from A. A.
You guys are great, lemme know if I can be of further service :)
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A. A.
Oct 1, 2021
Verified reviewWould have gave 5 stars but we need a part for our go kart. Both called and left a message and also send email with no response. Other then that I have no problems. Delivered promptly
Reply from Motobuys.com
Hello, Thank you for the wonderful review and for taking the time to share your feedback. Your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers. I would like to personally assist you with making things right. Please contact me directly at (520)619-2120 when convenient so I may assist you with your Parts Request. Sincerely, Carlos Customer Assistant customercare@motobuys.com (520)619-2120
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A. A.
Sep 25, 2021
Verified reviewLike what I got just need the parts to get it done
Reply from Motobuys.com
Hello, Thank you for the wonderful review and for taking the time to share your feedback. Your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.
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