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Review Summary
Motobuys receives praise for fast shipping, quality products, and a smooth ordering experience, with many customers expressing satisfaction with their purchases.
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A. A.
Mar 31, 2023
Verified reviewI’d do it again. Plain and simple. Didn’t have to get in contact with them about anything, everything was done exactly how website said.
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A. A.
Mar 31, 2023
Verified reviewI've now used these guys twice. Both times have been extremely easy and the have delivered beyond expectations. Highly recommend.
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A. A.
Mar 31, 2023
Verified reviewOrdered a brand new bike and so many problems...Air intake flew off, back tires wobble, lost a screw to the muffler and now the ride is riding rough......sent an email through their website and no response. I will never do business with this place again. Sad
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A. A.
Mar 31, 2023
Verified reviewExcellent personal customer communication. Very good packaging.
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A. A.
Mar 31, 2023
Verified reviewFast delivery, easy to use site. I got exactly what I was looking for super quick, thanks!
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A. A.
Mar 31, 2023
Verified reviewNot satisfied cause the parts were not wired together correctly and still have no headlights
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A. A.
Mar 31, 2023
Verified reviewBad decision! I received the motorcycle ok. Had a problem with the motorcycle, idling and running at low speed. Took the motorcycle to the shop and they told me that it was vapor locking and had a bad carburetor. So I contacted Charlie at Motobuys , the service technician. He reported he was going to send me another carburetor, which I never got! But after paying for a mechanic to get the motorcycle running good and idling good $400 later it’s not bad.
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A. A.
Mar 31, 2023
Verified reviewEasy buying process, fast delivery. No complaints
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A. A.
Mar 31, 2023
Verified reviewMotobuys did a great job. Our Atv arrived on time and in good condition. It was easy to put together.
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A. A.
Mar 16, 2023
Verified reviewExcellent service thank you
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A. A.
Mar 16, 2023
Verified reviewLove the jeep, me and my friends have been doing a lot of custom work to it and I’m ready to see how it turns out!
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A. A.
Nov 20, 2022
Verified reviewI ordered a Taurus 200U. I paid for a windshield that didn't come w/ the unit. By that time of the year, itbwas unbearable to drive w/o the windshield in Illinois. A week & a half later the windshield showed up, then I realized the cart died after driving about 20 minutes & wouldn't restart until it cooled down. I called tech support & gave him the code the dash was flashing. He said it was a crank sensor code & said to unplug the battery to reset everything. The crank sensor that arrived a week later isn't the right one for my unit & not I can't get an email response & the phone line keeps kicking my call to voicemail. I have $8k in a brand new unit that I can't drive for more than 15 minutes. I'm very unhappy & regretting the purchase.
Reply from Motobuys.com
Hello, We apologize for the late response. Your Parts Request has been escalated to the Manufacturer's Parts Supervisor is currently being put together. Once the new part(s) ship, you will be provided with an email that will include the tracking information for the shipment. If you experience anymore issues, please contact our Customer Service Manager at (520)619-2120 and we will be more than happy to assist you.
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A. A.
Nov 13, 2022
Verified reviewMotobuys was easy to buy from, they helped me find the exact specs that I wanted, and it was delivered promptly. Would definitely recommend!
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A. A.
Nov 13, 2022
Verified reviewI got a Apollo blazer 9 125cc kids ATV. It came on time and with no issues. I did change out the carburetor to give it a little more go, but not bad at all. My 10 yr old daughter loves riding it.
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A. A.
Nov 13, 2022
Verified reviewGood job from beginning to delivery day.Scooter arrives in good condition. Communication with your representative was very informative and constructive. I will recommend you to my friends. Thanks Janusz
Reply from Motobuys.com
Hello, Thank you for the wonderful review and for taking the time to share your feedback! We value your opinion greatly, and it helps us maintain an excellent standard of service to our customers. -MotoBuys
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A. A.
Nov 13, 2022
Verified reviewNice people
Reply from Motobuys.com
Hello, Thank you for the wonderful review and for taking the time to share your feedback! We value your opinion greatly, and it helps us maintain an excellent standard of service to our customers. -MotoBuys
Reply from A. A.
Sure no problem be well brother
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A. A.
Nov 13, 2022
Verified reviewPromt servuce an nice product
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A. A.
Nov 13, 2022
Verified reviewABSOLUTELY TERRIBLE. THE 4 WHEELER RATTLES AND THE CHAIN RUBS THE FRAME. I HAVE CALLED AND EMAILED CHARLIE IN CUSTOMER SERVICE 7-8 TIMES AND EMAILED PICS PER HIS REQUEST AND NOT A SINGLE PERSON HAS RETURNED MY CALL EVEN HAVING PURCHASED AN EXTENDED WARRANTY. I CANNOT RIDE THE 4 WHEELER. IT IS GARBAGE AND I HAVE CONTACTED AN ATTORNEY TO GET MY MONEY BACK ON THIS PIECE OF JUNK. THE THING SITS IN MY GARAGE AND HAS BEEN USED LESS THAN 4 HOURS. I HAVE TOLD ANYONE WITHIN THE SOUND OF MY VOICE TO NEVER EVER EVER DO BUSINESS WITH MOTOBUYS AND YOUR CUSTOMER SERVICE IS A JOKE!!!! TERRIBLE EXPERIENCE! CROOKS!!
Reply from Motobuys.com
Hello, After looking through all of our Inboxes, I noticed that we sent an email to you on 9/22/2022 asking you to provide us with a short video of the issue with the handbrake spring, as well as a picture of the VIN#. We never received a response from you. Please send your response a short video of the issue with the handbrake spring as well as a picture of the VIN# to customercare@motobuys.com and we will be more than happy to assist you. -MotoBuys
Reply from A. A.
The email sent by Charlie from info@motobuys.com requesting the info. was ***replied to*** the same day, 9/22 with VIN and videos requested????
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A. A.
Nov 13, 2022
Verified reviewEasy to order, quick delivery
Reply from Motobuys.com
Thank you for the wonderful review and for taking the time to share your feedback! We value your opinion greatly, and it helps us maintain an excellent standard of service to our customers.
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A. A.
Nov 13, 2022
Verified reviewGreat service, easy to purchase and loved the payment options. The bike was simple to put together and my kids absolutely love it. Great overall product and purchase.
Reply from Motobuys.com
Hello, Thank you for the wonderful review and for taking the time to share your feedback! We value your opinion greatly, and it helps us maintain an excellent standard of service to our customers. -MotoBuys
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