Go to website
Review Summary
Kaiser Willys is praised for its excellent products, ease of ordering, and knowledgeable staff, making it a reliable source for parts.
-
A. A.
Oct 4, 2024
Verified reviewExcellent selection, good pricing and speedy processing of orders. Also, they are always available for advice on parts for my less common DJ-3A.
-
A. A.
Oct 4, 2024
Verified reviewThe Kaiser group is very knowledgeable and able to answer most questions They offer prompt service and no hassle returns.There communication through email is excellent
-
A. A.
Oct 4, 2024
Verified revieworders sent fast very good shipping, some items not good quality just bought a light switch that i cant use because of the cheap plastic besal is striped out.there goes 50 dollars, oredered a new one on ebay for 25. the wireing harness needs color coded wires for all the wires.
Reply from Kaiserwillys.com
Hey Pat, I really appreciate the feedback. We take these very seriously as we're always striving to improve. I'm sorry you ran into an issue with this switch. We have sold over (80) of them so far this year and haven't heard of any issues which makes me think you just received a bad one. If you ever have any issues with our parts or orders, please give us the chance to correct them by contacting us before leaving a negative review. Customer service is a top priority for us. Thanks
Reply from A. A.
maybe it was me that screwed it up im not a professional mechinic just a hobbiest that works on old vechicles. i do appricate you guys being there its hard to find parts for a willys truck.
Show exchanges Hide exchanges -
A. A.
Oct 4, 2024
Verified reviewQuick delivery and fair prices. I use them quite a bit.
-
A. A.
Oct 4, 2024
Verified reviewAll aspects of this company are excellent. From the website to the service desk to the quality of their products and the catalog
-
A. A.
Oct 4, 2024
Verified reviewThe entire purchasing and delivery experience has been Excellent Thank you very much
-
A. A.
Oct 4, 2024
Verified reviewOn a scale of one to ten they get an eleven every time,it’s so rare to deal with a company that still believes in customer service. Best thing I have found in years .
-
A. A.
Oct 4, 2024
Verified reviewI purchased a brake switch for a 1947 CJ 2A. Kaiser Willys sent one that did not fit, the connectors were female, needed to be male. Broke the first one trying to make it work. Purchased a second one, went to a NAPA store to see if they had connectors. No luck. NAPA sole me the proper switch with the proper connectors. NAPA part #SL134.
Reply from Kaiserwillys.com
Hey John, I really appreciate the feedback. It looks like you went online and purchased the female ended brake light switches, twice. We have the male ones ready to go. If you ever have any issues, please reach out to us so we can help you along. If you would have called us after the first one broke, we could have sent the correct one to you even though you bought the wrong style online. Give me a call toll free so we can go over it in more detail and get you some credit. 888.648.4923. Thanks
-
A. A.
Oct 4, 2024
Verified reviewIt took three time mails to get the costs for the shipping. The rest was exzelent.
Reply from Kaiserwillys.com
Hey Robert, thanks so much for the feedback. I show that we tried reaching out to you in regard to the shipping cost on 9/4. It looks like you paid that request on 9/16 so it's possible that shipping request email was delivered to the spam/junk folder. I'm very sorry about that. And if you sent an email that was not responded to, chances are we didn't get it because we answer all emails the same day. Glad you're all taken care of. Please let me know if I can help you more in the future. Thanks
Reply from A. A.
Hy! There was no mail in my spam order. I alway get an answer. But I had to ask three times before I get the information I needet. It was no problem at all. Everybody allway wants 5 stars. I think 4 Stars is allso a good rating. When your online shop figers out the shipping rate automatikly, when I give the adress, it would be easyer. Just an idea. In future I will again buy at your shop. (if the Willys parts fit at my Kaiser ;-)) {sorry about my english}
Show exchanges Hide exchanges -
A. A.
Oct 4, 2024
Verified reviewGreat products, great service and support, friendly people. Don’t buy your Jeep parts anywhere else.
-
A. A.
Oct 4, 2024
Verified reviewExcellent
-
A. A.
Oct 4, 2024
Verified reviewSite was easy to navigate, order showed up in the expected time. Any items on back order I was notified right off. Their customer service is second to none and is very good about questions with orders as well as questing about there parts and Willy’s jeep questions. I would recommend Kaiser Willy’s to anyone for Willy’s parts and information!
-
A. A.
Oct 4, 2024
Verified reviewSite nav and search are very easy, with the option to get assistance readily available for details or additional questions. The parts have always been exactly what I expected. Pricing is fair, in fact I'd say very high value. Kaiser Willy's is clearly committed to being perceived as the best, and to serving the vintage Jeep community.
-
A. A.
Oct 4, 2024
Verified reviewfast shipping, great customer service!
-
A. A.
Oct 4, 2024
Verified reviewdissapointed about the shipping costs front wi ndscreen ford gpw
Reply from Kaiserwillys.com
Thank you for the feedback. I do understand the frustration when it comes to shipping cost, but you have to understand that you live in the Netherlands. We are in the US. And you ordered a windshield frame which is an oversized part. The shipping cost is going to be high. We are always happy to offset some of that cost the best we can with some discounts on the parts. Please contact me before your next order so I can get that set up for you. mike@kaiserwillys.com Thanks
-
A. A.
Oct 4, 2024
Verified reviewNavigation on the site is extremely easy, Excellent customer service and order went smoothly arriving quickly.
-
A. A.
Oct 4, 2024
Verified reviewKaiser Willy's has high quality parts that always fit. They are my go to resource for my jeep!
-
A. A.
Oct 4, 2024
Verified reviewI have always enjoyed the ease of shopping for parts for my 1960 CJ3B. I have always found exactly what I need. The "how to" videos are a great help. Thanks for all you do!
-
A. A.
Oct 4, 2024
Verified reviewOverall your company does an excellent job getting and finding parts for 80 year old rigs that that nut cases like myself have been in love with for generations keep up the great work!
-
A. A.
Oct 4, 2024
Verified reviewThe Kaiser Willys website is very easy to navigate. They have they have multiple ways of finding the parts you need Kaiser Willys has pretty much everything you need for early vintage jeeps.
Reviews displayed in chronological order
Contact
Go to website
Certification
