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Review Summary
Kaiser Willys is praised for its excellent products, ease of ordering, and knowledgeable staff, making it a reliable source for parts.
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A. A.
Oct 7, 2024
Verified reviewWould like to see up dates on the back ordered parts, especially since I have been waiting for my complete jeep body since may 26 If I want to know anything on my back ordered parts I have to call. Worked in you profession for a number of Mrs and we did up dates constantly on people's email
Reply from Kaiserwillys.com
Sorry about any confusion. We email about all backorders. Sorry if you didn't get it. We will be emailing you again on your body tub. Thanks!
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A. A.
Oct 7, 2024
Verified reviewexcellent resolution of wrong parts order. Worked diligently to get correct parts and accept returns.
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A. A.
Oct 7, 2024
Verified reviewKW has the right parts and great customer service. You call them and a real, knowledgeable person answers the phone. Highly recommend for all your Jeep needs.
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A. A.
Oct 6, 2024
Verified reviewAlways have the part I need and Fast delivery. Quality parts!
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A. A.
Oct 6, 2024
Verified reviewGreat information online, sometime when calling and talking to a live person, I get the se se that I'm bothering them.
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A. A.
Oct 4, 2024
Verified reviewParts worked as they should. One spring was on back order but i was able to use my old one and they promptly refunded the cost of the spring. I am a satisfied customer.
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A. A.
Oct 4, 2024
Verified reviewDelivery was speedy compared to past performance.
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A. A.
Oct 4, 2024
Verified reviewParts came promptly free shipping based on amount of order. One small part was defective and a replacement was sent right away FedEx overnight. One of several orders last few months. Great overall service
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A. A.
Oct 4, 2024
Verified reviewexcellent service as usual
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A. A.
Oct 4, 2024
Verified reviewHave had to use them multiple times and they've been super helpful every time!
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A. A.
Oct 4, 2024
Verified reviewI’m not sure if my favorite part of my shopping experience was the layout of the website, the parts all arriving within 2-3 days of ordering, or the detailed follow-up questions from employees to ensure I ordered exactly what I need. I would recommend this business to anyone with a project Willy’s. My only complaint is my experience was so GOOD that now I have to place another order for more parts!!
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A. A.
Oct 4, 2024
Verified reviewAwsome. People thank you for all your help.
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A. A.
Oct 4, 2024
Verified reviewVery complete product line, great customer service.
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A. A.
Oct 4, 2024
Verified revieweasy to order--great catalogs, fast shipping and just a great company to deal with !!!!
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A. A.
Oct 4, 2024
Verified reviewThe parts ordered were top quality and the large order was complete. Good job.
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A. A.
Oct 4, 2024
Verified reviewI have always had great service, with good communication,,,,online catalog is easy to search and find what I need
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A. A.
Oct 4, 2024
Verified reviewI do buy stuff from them and it is fine.
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A. A.
Oct 4, 2024
Verified reviewExcellent reference manual, well described and accurate in outline information. Quick delivery. A great transaction!
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A. A.
Oct 4, 2024
Verified reviewGreat company, and service.
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A. A.
Oct 4, 2024
Verified reviewI have an 1951 M38. I started out planning to rebuild the brake system. I pulled the body off thinking it would make the brake work easier from up above the frame. Well once removed the body I started finding out things in need or repair or replacement. I found Kaiser Willy’s catalog and website to be a great source for information and in a few situations a phone call and conversation with their staff has been a lot of help. I haven’t even mentioned all the parts they carry and all those parts I purchased. Thanks to KW for being there.
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